Ruby Lodge Care Home

Inspiration Way,, Sowerby, Thirsk, Thirsk YO7 1TS
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9.9 27 Reviews
  • Ruby Lodge Care Home, Thirsk
Ruby Lodge is a purpose-built care home in the thriving market town of Thirsk, North Yorkshire. The home provides exceptional residential and specialist dementia care for up to sixty-nine people.

The warm and welcoming home, set across three floors, offers a luxurious environment and superb facilities. Each resident receives the highest standard of personalised care, which is always delivered with dignity, compassion and kindness.

The friendly team can support you through the process of finding a care home. Have a look at the Support and Advice blogs on their website or get in touch with any questions you may have.

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Care Provided by Ruby Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Holly Hunton (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (69)
    • Single Rooms with ensuite Wet Room (69)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2024
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Ruby Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,450
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Dementia Care from £1,500

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact Ruby Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome, please see the latest visiting policy on the website.


  • Parking

  • On-site car park.


Ruby Lodge Care Home Reviews (27)

Total of 27, showing 1-20
9.9

Ruby Lodge Care Home has a Review Score of 9.9 (9.925) out of 10, based on 27 reviews in the last 2 years. Over all time Ruby Lodge Care Home has 27 reviews.

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Review from Sharon R (Daughter of Resident) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very accommodating in supporting my mother's mobility needs, and moving her to a second room to better accommodate her furniture requirements.
Mum's medication requirements have altered whilst she has been a resident and the staff have been good at supporting these changes, ensuring mum receives the
correct doses at the correct times.

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

Thank you so much for your review, we value your feedback. We are enjoying our time with your mum at Ruby Lodge and are encouraged by her progress.


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Review from Rachael H (Daughter of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was taken in before Christmas for respite. The staff worked hard with Mum to get her settled. She has become a permanent resident. Mum needs 24hr care. As a family we could not have found a better place for her.

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home

Thank you for your kind review of Ruby Lodge Care Home. We're so pleased to know that you're happy with the care we provide for your mum and that she is settled.


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Review from Tracie R (Daughter of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot thank the staff of Ruby Lodge enough for all that they have provided in the care of my mum
Mum had colon cancer and was very unwell for a couple of weeks. With the help of Ruby Lodge she has made a steady recovery over the last month and has regained her humour, her strength and her smile
The
level of support and kindness has been beyond what we hoped to expect
A very beautifully finished Care Home gives an air of a 5 star hotel, not a place where people are recovering from all sorts of ailments
Top notch in every way

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home

Thank you for your kind words. We're so glad to hear your mum is recovering well and feeling better. It's great to know that the care and support at Ruby Lodge have made a difference. We truly appreciate your feedback.


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Review from Roger B (Son of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ruby Lodge is a beautiful building and all the facilities are excellent. However what makes it really special is the staff. The manager leads a team of warm, caring professionals. They are extremely hard-working and we feel they care for my Mum and for us. Thank you.

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

Thank you so much for your kind review. We're so glad to hear that you're happy with Ruby Lodge and our facilities. It's wonderful to know that our team has made a positive impact on your mum and your family. We truly appreciate your feedback and will continue to provide the best care we can.


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Review from John F (Nephew of Resident) published on 11 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A catered 100th birthday meal for 17 people. Very well organised. Great service and lovely food, very impressed. Great value for money.

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

We are so pleased you enjoyed your time at Ruby Lodge. Thank you so much for your feedback.


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Review from L H (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home, the staff are lovely and always goes above and beyond. The best staff and facilities I have come across in the many care homes I have visited for my dad and he has nothing but good things to say about Ruby Lodge.

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

Thank you so much for your review, we are so pleased that you are happy with the care being provided to your father.


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Review from K D (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum came to Ruby Lodge for respite care following a period of ill health and falls. The welcome she received was exceptional, her love of music has been remembered - a classical radio station was playing in her bedroom on arrival, and by the end of the day she was enjoying playing the piano in the
entrance lobby!
All the staff have been friendly and caring, so much thought and effort goes into every aspect of her care. She has settled so quickly and is positively thriving! Ruby Lodge has given us back quality Mother and daughter time together - thank you!

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

Thank you so much for your review, we are really happy to hear that you are pleased with the care we are providing for your mum. It is lovely having her here, with us, she is an absolute delight.


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Review from P B (Daughter-in-law of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ruby Lodge has given my Father-in-law a new lease of life. The care and attention he has received is second to none. The facilities are 5-star, and he has settled in really quickly. He has made new friends and developed an active social life very quickly - everyone is so friendly. Recently, Ruby Lodge
organised a 95th birthday lunch, which was just fabulous. Can't recommend this place enough - it's fabulous.

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

Thank you so much for your kind words, we love having him with us at Ruby Lodge and we are so pleased that you are happy with the care he is receiving.


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Review from R W (Cousin of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited Ruby Lodge more than a few times, the staff are by far the most friendly, professional, and caring that I have come across. The building is gorgeous, the residents seem to be really happy and well taken care of. 10/10!

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

Thank you so much for taking the time to give us feedback. It is much appreciated.


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Review from Dot E (Friend of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ruby Lodge Care Home is amazing. It could be confused with a 5hotel. The staff are so warm and friendly with nothing being too much trouble. Eight of us enjoyed my friend's Dad's 95th birthday lunch, and the food was delicious... particularly the fruit cheesecake! I honestly can't think of even one
tiny negative, that's how impressed l am by this wonderful care home.

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

Thank you so much for your kind review, we are so pleased you enjoyed your time here.


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Review from J B (Friend of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited, on this occasions, to attend a Birthday party. The staff could not have been more helpful and nothing was too much trouble.
I have visited many times and personally, I am very impressed with Ruby Place. The staff seem to go out of their way to provide entertainment and activities for the
residents with a regularly supply of refreshments in between meals which are always served willingly. A lovely place and a lovely home.

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home

Thank you for taking the time to leave a review for Ruby Lodge, we truly appreciate your kind words and feedback.


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Review from Lee K (Friend of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb morning tea and a wonderful welcoming environment. The Victoria sponge cake at coffee morning was amazing, and the team were so attentive. Many thanks for a truly wonderful morning and a great start to 2025!

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home

Thank you for your wonderful review. Much appreciated.


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Review from M H (Daughter-in-law of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have shared a really lovely, very tasty, lunch with our Mum and Grandma, a positive sitting in The Winning Post Pub, followed by a game of darts. High praise for the chef and the staff who so kindly set this experience up for us. We felt very much at home here. Thank you.

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

We are so pleased you enjoyed your meal and your time with your mum. Thank you very much for your review.


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Review from A B (Niece of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a lovely time for our family party for my aunties 100th birthday. We were catered for very well. Everyone enjoyed the food and the chef did a great job serving 17 of us.

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home

Thank you for taking the time to leave a review for Ruby Lodge Care Home. It was our pleasure to host your Aunt's 100th birthday party, it was a wonderful afternoon and we are so pleased that you enjoyed it.


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Review from S B (Relative of Resident) published on 9 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely food and is a great place to mark a special occasion.

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

Thank you for your review, we are pleased you enjoyed yourself.


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Review from K L (Daughter-in-law of Resident) published on 9 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Ruby Lodge has been outstanding from start to finish. We cannot praise the staff or facilities highly enough. Residents are treated with the utmost care and dignity. There is always something for residents to enjoy and the way the staff includes residents in the local community through
activity days is a joy to see. There simply aren't enough words to praise RL enough. A very, very special place indeed!

Reply from Holly Hunton, Home Manager at Ruby Lodge Care Home

Thank you for taking the time to leave a review for Ruby Lodge Care Home. It is our pleasure to care for your loved one and we will pass your kind words on to our care team. Thank you for your kind recommendation.


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Review from H E (Granddaughter of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad is absolutely thriving since moving into Ruby Lodge. The care he is receiving is impeccable, the team accommodate his schedule and encourages his independence and daily activities that make him feel like himself. They run amazing activities such as the Christmas fete that I attended which
had a lovely atmosphere and was so nice for the residents and family to all take part in. I'm so happy with how my grandad has settled into the home and that is all down to the amazing staff at Ruby Lodge! Thank you so much for everything!

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

Thank you so much for your lovely review, we absolutely love having your grandad with us at Ruby Lodge.


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Review from V C (Daughter of Resident) published on 24 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We experienced Ruby Lodge Care Home's fine dining to celebrate our mum's birthday.
The food was excellent and we particularly enjoyed our dessert.
We were all made to feel special - can highly recommend the experience for celebrating such occasions.
We are so pleased we chose Ruby Lodge for our mum.
She looks really settled and happy and the staff are always so welcoming, friendly and helpful.
Thank you all for your hard work and dedication.

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

Thank you so much for sharing this with us, we are really pleased you enjoyed your experience.


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Review from Liz H (Daughter of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It wasn't an easy decision to place Mum in residential care but even with care at home (including an attempt with live-in care) it was clear that her needs were not being met. We looked at a number of homes but an impromptu visit to Ruby Lodge, after a planned visit to a different home that shall remain
unnamed, helped make the decision a bit easier. The team could not have been more welcoming and this has continued since Mum's admission. We are kept informed of any issues in a timely way and Mum herself says everyone is kind and caring. The home runs a varied activity programme involving the wider community. A fine dining experience is available for special occasions and, having experienced this for Mum's birthday, it was most enjoyable.

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

We are so pleased to hear that you are happy with your choice of Ruby Lodge. We love having your mum here with us, she is a delight.


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Review from K D (Daughter of Resident) published on 20 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been here a week. She is in for six weeks' respite. So far our experience has been excellent. The facilities are wonderful and the staff are caring and kind. They can't do enough for her. Mum's progress in a week has been remarkable. We are looking forward to the rest of her stay. Many
thanks all.

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

Thank you very much for your feedback, we are really pleased to have your mum with us. Her progress has been so rewarding for our team to see.


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Current Review Score: 9.9 (9.925)

Overview of Review Score

The Review Score of 9.9 (9.925) out of 10 for Ruby Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.925 for Ruby Lodge Care Home is calculated as follows: ( (285 Excellents x 5) + (23 Goods x 4) ) ÷ 308 Ratings = 4.925

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ruby Lodge Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

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Meet the Team (2)

Holly

Holly Hunton

Job Title: Home Manager

Joined: 2024

Holly Hunton is our registered Home Manager at Ruby Lodge Care Home. Holly has worked in care since the age of 14 and has a wealth of experience in residential care, domiciliary, and learning disabilities. In the last 10 years, she has commissioned two new services for Extra Care. Holly is excited to launch Ruby Lodge in her hometown of Thirsk, offering outstanding care to the most vulnerable in her local community. She is eager to build a strong staff team with the same drive and passion as herself and ensure Ruby Lodge is at the heart of the community in Thirsk.


Kirsten

Kirsten Idle

Job Title: Customer Relations Manager

Joined: 2024

Kirsten Idle, the Customer Relations Manager at Ruby Lodge Care Home, brings over 25 years of experience in sales and marketing. Drawing from her personal journey of caring for her mother living with dementia, she is eager to support residents and their families at Ruby Lodge Care Home in Thirsk as they embark on their next chapter in life.


Frequently Asked Questions about Ruby Lodge Care Home

What types of Care is Ruby Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ruby Lodge Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ruby Lodge Care Home have?

There are 69 Single Rooms.

What are the Facilities & Services at Ruby Lodge Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ruby Lodge Care Home to the centre of Thirsk?

1.0 mile(s) as the crow flies, distance by road may be significantly further.