Ruby Lodge Care Home

Inspiration Way,, Sowerby, Thirsk, Thirsk YO7 1TS
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Top 20 carehome certificate
9.9 23 Reviews
  • Ruby Lodge Care Home, Thirsk
Ruby Lodge is a purpose-built care home in the thriving market town of Thirsk, North Yorkshire. The home provides exceptional residential and specialist dementia care for up to sixty-nine people.

The warm and welcoming home, set across three floors, offers a luxurious environment and superb facilities. Each resident receives the highest standard of personalised care, which is always delivered with dignity, compassion and kindness.

The friendly team can support you through the process of finding a care home. Have a look at the Support and Advice blogs on their website or get in touch with any questions you may have.

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Care Provided by Ruby Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Holly Hunton (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (69)
    • Single Rooms with ensuite Wet Room (69)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2024
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Ruby Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,450
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,500

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact Ruby Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome, please see the latest visiting policy on the website.


  • Parking

  • On-site car park.


Ruby Lodge Care Home Reviews (23)

Total of 23, showing 21-23
9.9

Ruby Lodge Care Home has a Review Score of 9.9 (9.927) out of 10, based on 23 reviews in the last 2 years. Over all time Ruby Lodge Care Home has 23 reviews.

Overall Experience

  • 22
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Date Published

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Review from Hannah J (Granddaughter of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The lodge is absolutely stunning and they have helped my Grandma settle in so quickly. All the staff are lovely and the quality of care is amazing. They are always on hand and helpful and so welcoming for family to visit also.

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

Thank you for your kind review of Ruby Lodge Care Home. We're so glad to hear that you're happy with the care and environment provided at Ruby Lodge for your Grandma.


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Review from Joanne S (Daughter of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place this is! From the beautiful surroundings and facilities to the amazing staff, delicious food and the most personal of patient centred care I have ever experienced. As a care professional myself, I can honestly say I've been blown away by the whole experience. My mum had to make
the decision to leave her home and go into full time care due to a decline in her health and as you can imagine, this is not an easy thing to do. Everyone at Ruby Lodge has made sure that she is comfortable and so well looked after as possible. They have gone to every effort to eased her transition, and ours as her family, with so much care and understanding. I can not recommend Ruby Lodge and all who are involved in the care of my mum enough. Thank you all so much.

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

Thank you for your kind review of Ruby Lodge Care Home. We're so glad to hear that you're happy with the care and environment provided at Ruby Lodge for your mum. We have enjoyed having her here as much as she has enjoyed being here.


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Review from I H (Son of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ruby Lodge Care Home is not a Care Home.
It is a home-from-home disguised as a five-star hotel.
From the staff to the management to the fixtures and fittings and luxury services this is quite simply a fabulous place to live and visit.
Not only is the attention to detail stunning but when you look
beyond the amazing rooms such as a cinema, seaside arcade, pub, fine dining, and spa... the actual bedrooms, lounges, and dining areas are really spacious light, and cosy.
You can be entertained or relax in the comfort of your own space.
From the support at the start by the relations manager to the leadership of the manager with too many excellent staff to mention.
We moved our Mum here from another location that had started her care journey and had given her a good start and it was an emotional roller coaster and a risk. But it has proved to be the right decision.
It may get busier and there will be challenges ahead but it was a risk well worth taking.

Reply from Kirsten Idle, Customer Relations Manager at Ruby Lodge Care Home

Thank you for your kind review of Ruby Lodge Care Home. We're so glad to hear that you're happy with the care and environment provided at Ruby Lodge for your mum, she has settled in so well and we are enjoying her being here very much.


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Treated with Dignity

Food & Drink

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Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for Ruby Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.927 for Ruby Lodge Care Home is calculated as follows: ( (241 Excellents x 5) + (19 Goods x 4) ) ÷ 260 Ratings = 4.927

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ruby Lodge Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (2)

Holly

Holly Hunton

Job Title: Home Manager

Joined: 2024

Holly Hunton is our registered Home Manager at Ruby Lodge Care Home. Holly has worked in care since the age of 14 and has a wealth of experience in residential care, domiciliary, and learning disabilities. In the last 10 years, she has commissioned two new services for Extra Care. Holly is excited to launch Ruby Lodge in her hometown of Thirsk, offering outstanding care to the most vulnerable in her local community. She is eager to build a strong staff team with the same drive and passion as herself and ensure Ruby Lodge is at the heart of the community in Thirsk.


Kirsten

Kirsten Idle

Job Title: Customer Relations Manager

Joined: 2024

Kirsten Idle, the Customer Relations Manager at Ruby Lodge Care Home, brings over 25 years of experience in sales and marketing. Drawing from her personal journey of caring for her mother living with dementia, she is eager to support residents and their families at Ruby Lodge Care Home in Thirsk as they embark on their next chapter in life.