At Oyster Care Homes, Everything is Included – One Simple Fee
Choosing a care home is a big decision, and we believe it should be as stress-free as possible. That’s why at Oyster Care Homes, we offer one inclusive fee.
Here’s what’s included:
Tailored Care – Personalised support that adapts to changing needs, ensuring comfort and security at all times.
A Place to Call Home – Spacious, beautifully designed en-suite rooms for privacy and relaxation.
Delicious, Chef-Prepared Meals – Nutritious and varied menus, catering to all dietary needs and personal preferences.
Vibrant Lifestyle & Activities – A packed calendar of events and entertainment, led by our dedicated lifestyle team.
Well-being Services – Regular visits from professional hairdressers and chiropodists to keep residents feeling their best.
Our all-inclusive approach gives peace of mind to residents and their families, allowing them to focus on what truly matters - quality time together
Visiting restrictions and bookings are not required.
Parking on site and 2 electric charging points
Somer Valley House has a Review Score of 8.9 (8.879) out of 10, based on 5 reviews in the last 2 years. Over all time Somer Valley House has 5 reviews.
Review from N S (Daughter of Resident) published on 6 February 2025
Submitted via Website •
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Reply from Becky Crichton, Marketing Manager at Somer Valley House
Thank you so much for your kind words and recommendation! We're delighted to hear that your dad is happy and well cared for at Somer Valley House. Our team is truly dedicated to providing a warm, welcoming, and supportive environment for both residents and their families. It's wonderful to know that you feel comfortable reaching out to us and that we've been able to help settle your dad. We look forward to continuing to provide the best care and support for him and your family.
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Review from Ed K (Son of Resident) published on 12 December 2024
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Reply from Lauren Dinham, General Manager at Somer Valley House
Thank you so much for your feedback and for taking the time to leave a review. We're thrilled to hear that your experience has been a positive one. We strive for excellence in everything we do, and your feedback truly means a lot to us.
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Review from J R (Partner of Resident) published on 5 December 2024
Submitted via Postal Card •
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Reply from Lauren Dinham, General Manager at Somer Valley House
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear you've had such a positive experience. Striving to be the best in everything we do is our goal, and your kind words mean a lot to us.
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Review from C W (Daughter of Resident) published on 5 December 2024
Submitted via Website •
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Reply from Lauren Dinham, General Manager at Somer Valley House
Thank you for taking the time to share your review. We're thrilled to hear that your mum and family were so impressed with the care she received and that you all felt warmly welcomed. Ensuring that every family feels supported and that our communication is clear and efficient is at the heart of what we do. Your kind words mean so much to us!
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Review from Andrew W (Son of Resident) published on 25 November 2024
Submitted via Website •
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Reply from Lauren, General Manager at Somer Valley House
Thank you so much for taking the time to leave us a review. I am delighted to hear that you have been impressed by the team and the home. We are committed to delivering high-quality care at all times, and I am thrilled that your experience at Somer Valley House has been so positive.
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The Review Score of 8.9 (8.879) out of 10 for Somer Valley House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Somer Valley House is calculated as follows: ( (58 Excellents x 5) ) ÷ 58 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.879 Points relating to the number of positive Reviews for Somer Valley House is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 5 Positive Reviews ÷ 13.2 = 0.379
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2024
Carol brings a wealth of experience to Somer Valley House as its General Manager. With decades of experience managing nursing, residential, and dementia care homes, she is exceptionally well qualified for the role. Holding a degree in leadership and management, Carol has dedicated her career to supporting older people and leading large teams. She has been deeply involved in training and mentoring staff, ensuring the highest standards of care and compliance with CQC requirements. Having successfully opened three care homes previously, Carol is well-equipped to lead Somer Valley House. She takes pride in delivering exceptional customer service and is excited to work closely with residents and their families.
Job Title: Front of House
Joined: 2024
I take pride in being kind, patient, friendly and understanding. I am passionate about doing the absolute best for our future residents, their families and the entire Somer Valley and Oyster Care home teams.
I have a fun and cheerful personality and am eagerly looking forward to meeting our residents, hearing about their stories and interests and making them feel that Somer Valley House is a home away from home by always providing a welcoming and friendly presence.
As a lifelong resident of Midsomer Norton, I am absolutely thrilled to be part of the Somer Valley house adventure from the very beginning and have excitedly watched the progress of the building every week since the beginning of the year.
Job Title: Care Manager
Joined: 2024
Rhona has always been someone who helps others, especially being a military wife abroad, supporting families while their loved ones were away on active duty.
Once back in the UK she was offered a carer role. She has worked for some amazing empowering people who bought out the best in her. She has been both a carer and a General Manager achieving level 5 in leadership and management. A kind, open and quirky person.
Job Title: Head of Houskeeping
Joined: 2024
Sharon has lived locally all her life, and is thrilled to be part of the exciting new venture at Somer Valley House. Happily married for 25 years and a proud parent to four wonderful children. As the Housekeeping Team Lead gives Sharon the opportunity to support and guide her team members. With exceptional housekeeping skills, she considers it a privilege to help maintain such a beautiful home, ensuring it is always kept in pristine condition.
Job Title: Head of Maintenance
Joined: 2024
Born and raised in Somerset, Bruce began his career in horticulture after training at Radstock Tech and Cannington College. Working as a plantsman and landscaper at a local nursery before becoming the Head of Maintenance and Gardener at a 54-bed hotel.
In the mid-1980s, his career took a different direction when he decided to pursue a career as an HGV driver. Spending 30 years driving across the UK, Europe, and Africa, before a health scare in 2020 led me back to my roots in gardening and maintenance at a care home in Bath.
He lives locally with his partner, Vicky, and can often be found pottering in the garden at home or entertaining his six grandchildren. He is a National Trust members and love spending time exploring the local sites on leisurely strolls.
Job Title: Head of Maintenance
Joined: 2024
Born and raised in Somerset, Bruce began his career in horticulture after training at Radstock Tech and Cannington College. Working as a plantsman and landscaper at a local nursery before becoming the Head of Maintenance and Gardener at a 54-bed hotel.
In the mid-1980s, his career took a different direction when he decided to pursue a career as an HGV driver. Spending 30 years driving across the UK, Europe, and Africa, before a health scare in 2020 led me back to my roots in gardening and maintenance at a care home in Bath.
He lives locally with his partner, Vicky, and can often be found pottering in the garden at home or entertaining his six grandchildren. He is a National Trust members and love spending time exploring the local sites on leisurely strolls.
Job Title: Head Chef
Joined: 2025
Born in South America and raised in Bradford-on-Avon, Laura Hewat brings a unique blend of creativity and passion to her role as Head Chef at Somer Valley House.
Originally a Fine Art Sculpture graduate from the London School of Arts, Laura ran her own plastering and decorating business, Nice Finish, for over a decade before retraining as a chef. Her culinary journey includes roles at renowned establishments such as Babington House and Ston Easton Park, with a specialisation in viennoiserie, pastry, and artisan chocolate making.
Inspired by her experiences in North and South America, Laura infuses her cooking with creativity and care. Having started her career in the care sector at The Mineral Bath, she is dedicated to providing high-quality, nourishing meals while fostering a positive, welcoming kitchen environment.
Laura is excited to make every meal at Somer Valley House a moment of joy for residents and staff alike.