Crofton Springs offers An All-Inclusive Fee Package. It Gives Peace Of Mind And Allows Residents To Enjoy Our Facilities And Services Without Having To Worry About Extra Costs.
The Fee Includes Monthly Hairdressing, Chiropody, A Varied Activity Programme, Entertainment, Trips Out, And Newspapers And Magazines Plus More.
The well-being of residents is a priority, and nothing is more important than keeping them in touch with family and friends in any way possible. Crofton Springs are pleased to welcome visitors into the home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Crofton Springs has plenty of onsite parking for visitors.
Crofton Springs has a Review Score of 8.7 (8.678) out of 10, based on 4 reviews in the last 2 years. Over all time Crofton Springs has 4 reviews.
Review from L R (Daughter of Resident) published on 20 February 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marianne K (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M R (Son-in-law of Resident) published on 29 January 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen A (Friend of Resident) published on 30 December 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.7 (8.678) out of 10 for Crofton Springs is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Crofton Springs is calculated as follows: ( (47 Excellents x 5) ) ÷ 47 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.678 Points relating to the number of positive Reviews for Crofton Springs is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 4 Positive Reviews ÷ 13.2 = 0.303
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2025
As a dedicated healthcare professional with many years of experience, Donna has a wealth of knowledge in providing care and nursing support to elderly people, enriching their lives. Committed and kind, Donna is passionate about delivering the highest standards of care and quality of life for residents.
"As Home Manager, my favourite part of the role is building a strong community and forming meaningful relationships with both staff and residents. I have a deep passion for elderly care, love listening to their stories, and take pride in providing dignity and purpose in the later stages of life."
