Awelon Care Home

Mount Pleasant Stables, Llantwit Major CF61 2XR
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9.0 2 Reviews
  • Awelon Care Home, Llantwit Major
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Care Provided by Awelon Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 5 Service Users
  • Primary Care Categories
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Autism/ASD
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Hearing Impairment
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Other Care Provided
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Joanne Bannister (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (5)
  • Care Home Design/Build
    • Last Refurbishment: 2012

Facilities

  • Close to Local shops
  • Minibus or other transport
  • Near Public Transport
  • Smoking not permitted
  • Television point in own room
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Awelon Care Home Reviews (2)

9.0

Awelon Care Home has a Review Score of 9.0 (9.000) out of 10, based on 1 reviews in the last 2 years. Over all time Awelon Care Home has 2 reviews.

Overall Experience

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Date Published

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Review from Nicola C (Mother of Resident) published on 8 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The first time I went to view Awelon Care Home, I instinctively knew I had found the right place for my son. There is a lovely atmosphere, lots of space, home cooked meals and very warm and friendly. The care and attention he has received since being at Awelon is exceptional. The staff have taken the
time to get to know my son, what his likes and dislikes are and not just his physical needs, making him feel comfortable, welcome and loved. Daily activities are carefully planned around my son's needs. My son has complex needs but with the professional trained staff have addressed each issue as it arises with professionalism and a warm, caring attitude, they have treated him with dignity and respect at all times. The staff are wonderful and so helpful, I cannot thank them enough for the way they looked after my son, keeping me updated each week of daily activities with pictures, he always has a big smile in each picture. I would highly recommend.

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Review from N T (Resident) published on 24 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Not a good home to go to, avoid this home at all costs - can't go into detail but in the middle of legal action against the company due to my time there.
Staff turnover is very poor, they have been losing a lot of staff due to the owner of the company, the staffing levels are also very inconsistent.
The
owner of the company interferes with the care side a lot, overrides manager decisions and care plans, and makes changes without any knowledge of the resident. The manager is left unable to do their job.
If they don't want you there anymore, they'll take you to A&E with belongings and leave you at A&E in Cardiff.
Extremely unsuitable for people with mobility problems and/or in a wheelchair.
They have an upstairs room with a lift up to it but the company has no wheelchair accessible vehicle which forces you, as the resident, to stay indoors the majority of the time and the staff refuse to push wheelchairs around the local area and outside the local area.
Bedrooms are cleaned irregularly.

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Treated with Dignity

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Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Awelon Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Awelon Care Home is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4 Points relating to the number of positive Reviews for Awelon Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 5 registered maximum number of service users is 1, which has been reached with 1 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Awelon Care Home

What types of Care is Awelon Care Home registered for?

Eating Disorders, Learning Disability, Mental Health Condition, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Awelon Care Home provide?

Palliative Care & Day Care are other types of care provided.

How many Rooms does Awelon Care Home have?

There are 5 Single Rooms.

What are the Facilities & Services at Awelon Care Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport & Television point in own room are some of the Facilities & Services.

How far is Awelon Care Home to the centre of Llantwit Major?

1.1 mile(s) as the crow flies, distance by road may be significantly further.