St Rita's Care Home

Ditchling Road, Ditchling, Burgess Hill RH15 0GT
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9.8 58 Reviews
  • St Rita's Care Home, Burgess Hill
St Rita’s Care Home is a purpose-built facility, designed to support traditional care values in a state of the art property where pastoral care is practised on a daily basis.

Residents enjoy a scenic location, with views of the South Downs that are recognised for their outstanding natural beauty.

The home is wheelchair accessible and a pleasant place for loved ones to visit.

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Care Provided by St Rita's Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Karen Shrimpton (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2005
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for St Rita's Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,697 – £1,697
    • Self-Funded Residential Dementia Care £1,697 – £1,697
    • Self-Funded Nursing Care £1,697 – £1,697
    • Self-Funded Nursing Dementia Care £1,697 – £1,697
    • RESPITE Self-Funded Residential Care £2,044 – £2,044
    • RESPITE Self-Funded Residential Dementia Care £2,044 – £2,044
    • RESPITE Self-Funded Nursing Care £2,044 – £2,044
    • RESPITE Self-Funded Nursing Dementia Care £2,044 – £2,044

  • Updated until 2025
  • (these prices are only a guideline, please contact St Rita's Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome


  • Parking

  • Parking available - Free


St Rita's Care Home Reviews (58)

Total of 58, showing 1-20
9.8

St Rita's Care Home has a Review Score of 9.8 (9.844) out of 10, based on 12 reviews in the last 2 years. Over all time St Rita's Care Home has 58 reviews.

Overall Experience

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Date Published

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Review from R B (Husband of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for nearly five years and has received care.

Reply from Karen Shrimpton, Home Manager at St Rita's Care Home

Thank you for your lovely review of our care home, greatly appreciated.


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Review from P H (Daughter of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at St Rita's for 15 months now and is very settled. He has benefited greatly from the outside space. The indoor space is good for Dad's pacing. Dad takes part in all the activities and various outings and we are grateful for the stimulation he receives from these. Recently, I had to tell
Dad of a family bereavement and we were both well supported during this. All Dad's needs are met promptly and thoroughly. I recently enquired about a bird table for outside his window. The next day one was in situ for Dad to enjoy. Thank you.

Reply from Karen Shrimpton, Home Manager at St Rita's Care Home

Thank you so much for your lovely review. We take pride in looking after your dad and all of our lovely residents.


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Review from Vicky W (Niece of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been living at St Rita's and is very settled. She appears to have no issues with anything except her deafness which has nothing to do with the care home.

Reply from Karen Shrimpton, Home Manager at St Rita's Care Home

Thank you for your lovely review, pleasure caring for your loved one.


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Review from Lorna T (Daughter of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for just over a year. St Rita's is a very welcoming and caring place to live. I am welcome to visit at any time and all the staff are very kind and supportive. They are always happy to discuss my mum's needs and have been very active in managing her medicines and pain management
with the Doctor. I feel that St Rita's cares about my mum.

Reply from Karen Shrimpton, Home Manager at St Rita's Care Home

Thank you for your lovely review, much appreciated by the whole team. Best wishes.


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Review from Colin S (Son of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Rita's was recommended to us by a former care worker and is better than I could have hoped for. Choosing when to move Mum into care was difficult, but choosing where was easy. It was the only care home we visited that we actually liked. Every member of staff is a friend and visiting is a pleasure.
Mum has been a resident for the past six months and I am very grateful to all of the staff for everything they do. Thank you.

Reply from Karen Shrimpton, Home Manager at St Rita's Care Home

Thank you for your kind review, we appreciate your lovely comments, and it is a pleasure to look after your mum as with all residents.


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Review from Christine M (Daughter of Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good experience for my mother in St Rita's. Visiting is made very easy by the staff. My father has been made very welcome enabling them to keep in contact. Issues are dealt with promptly and efficiently with great understanding.

Reply from Karen Shrimpton, Home Manager at St Rita's Care Home

Thank you for your kind review of the home. We endeavour to welcome and assist wherever we can. Best Wishes.


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Review from A T (Daughter of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm and caring environment, with fantastic staff that are very professional at all times. Many of the staff have been here for a long time which speaks for itself. The rooms are exceptionally clean and the residents are happy in their home. We are always welcome if we wish to join relatives for a
meal and we can help ourselves to tea/coffee when visiting - it really is a wonderful care home.

Reply from Karen Shrimpton, Home Manager at St Rita's Care Home

Thank you for the lovely care review of St Rita's, it's very much appreciated by the whole team. Best wishes.


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Review from Lyndsey E (Daughter of Resident) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is being exceptionally well cared for by the staff at St Rita’s. Nothing is too much trouble for them and they are all so friendly and resident focused. Mum feels that the staff have become friends and feels very safe and secure here. Mum’s room is spacious and kept spotlessly clean, she is very
happy with it. All in all a fabulous care home, run by an extremely caring and dedicated management.
I cannot fault a thing and am delighted that my mum is staying here.

Reply from Karen Shrimpton, Home Manager at St Rita's Care Home

Hi Lyndsay - Thank you so much for the lovely review, much appreciated and a pleasure as always to be caring your lovely mum.


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Review from Isabel C (Daughter of Resident) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy with St Rita’s!
Moved Dad here from another care home after 10 days of ‘respite care’ - he had been stuck in the room at the other care home for his entire stay and bed-bound for the last 4 or 5 days. Moved Dad here and the very next day he was in a wheelchair enjoying meals in the restaurants,
activities and socialising with other residents. All the staff I have met have been great - they all care and live the ‘ethos’ of the home to a tee and the atmosphere in the home is lovely - and also in a lovely position. So glad we found St Rita’s - highly recommend it!

Reply from Karen Shrimpton, Home Manager at St Rita's Care Home

Dear Isabel, thank you for your lovely review. We are so happy to have given your dad quality of life again, and that you are happy with our service!


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Review from R P (Son of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone was kind and caring to my dad and his relatives.
Staff made it their business to get to know him and sensitively meet his needs, and were equally kind and supportive of his relatives.
Thank you all.

Reply from Karen Shrimpton, Home Manager at St Rita's Care Home

Thank you for your review; we appreciate your kind words.
Best wishes from all at St Rita's.


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Review from C S (Son of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff showed a high level of care, compassion and professionalism. We always felt that he was safe and comfortable. His needs were met medically and pastorally. The staff were always friendly, caring and helpful to us visitors. Communication with the family was always excellent.

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Review from Simone C (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been at St Rita's for nearly three years following a significant stroke in 2020. We always knew that St Rita's was the best place for her to be and were impressed with their level of care. But I have just spent a week at her bedside there, as she entered her final days and was blown away
by the kindness, respect, standard of care and actual love for both my mum and me during this really difficult time. I witnessed first-hand the care home operating 24 hours a day - not just the one hour a week when I used to visit - and saw the whole incredible team: hard-working, caring and simply wonderful. Thank you, St Rita's, for giving my mum the very best care possible.

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Review from Steve W (Son of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care from all departments. Staff are very caring and organised. Quick response to requests. Housekeeping is brilliant, always clean and tidy.
My view - 11/10.

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Review from T V (Son of Resident) published on 15 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Rita’s is a truly outstanding care home, built around amazing people and a wonderful environment.
Set in extensive and beautiful grounds, which are perfect for walks when visiting, the whole place exudes a calm and nurturing atmosphere. It is fairly large but feels small and family. The staff
are genuinely the best and most friendly we have found anywhere.

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Review from Anthony H (Son of Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was really struggling at home, and it was a huge decision to place her into a care home and find one that we had confidence in. From the moment we first visited St Rita's, I knew we had made the right choice for Mum. All of the staff, from the managers to the carers, treat Mum with respect and dignity.
Their priority is always her well-being, health and making her stay in her new home happy. Mum now joins in with the activities and has really enjoyed her trips out. They are always quick to inform us of any changes. I am confident we made the right choice for Mum and would thoroughly recommend St Rita's.

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Review from D H (Daughter-in-law of Resident) published on 4 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has Alzheimer's, and I visit the care home to see her very regularly. I have always found the management and staff to be very friendly and efficient. Their main focus is always on the well-being and health of my mother-in-law, and they are very quick to keep us informed on how she is
and any concerns they may have. She is always treated with respect, and the care she received is exemplary. I would not hesitate to recommend St Rita's to anyone.

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Review from David U (Friend of Resident) published on 28 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Entry requirements very clear, including Covid test. Staff member very welcoming and natural, speaking with patient/client in a normal, friendly manner. Patient/client, our friend, very relaxed and seemed content. Pleasant room, personalised and clean.

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Review from Theodora V (Friend of Resident) published on 12 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear friend was at St Rita's, and I had the privilege to be with her often during the weeks she was at St Rita's. She had MND. The staff were always attentive and caring - answering every need. I do believe she was in the perfect place for the last weeks of her life. Do not think she could have had
better care. She was comfortable and peaceful. Her family were always welcome.

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Review from Alex A (Daughter of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a big decision to move my mum into a home, especially in the pandemic, and we held off as long as possible. But now we have found St Rita's, we know Mum is happy and well cared for. All her anxiety has gone, and the staff and the communication are both excellent. So pleased and recommend to everyone
I know in a similar position.

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Review from Mark M (Son of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but positive things to say about St Rita's. They have cared so magnificently for our mother over the years. The standards in all areas are exceptionally high, and the staff are a real pleasure to deal with.

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Current Review Score: 9.8 (9.844)

Overview of Review Score

The Review Score of 9.8 (9.844) out of 10 for St Rita's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.844 for St Rita's Care Home is calculated as follows: ( (121 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 141 Ratings = 4.844

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Rita's Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Karen

Karen Shrimpton

Job Title: Registered Home Manager

Joined: 2020

My name is Karen Shrimpton, I am the Home manager at St Rita's care home and have been in post since 24th February 2020.


I have worked in Health and social care for the last 26 years, 16 years of these in management of care homes - Supported living, Learning disabilities, Dementia, Residential and Acquired brain injuries.


I enjoy working with the elderly and find my role to be both rewarding and fulfilling, which in turn meets my strong values in the care sector.


My qualifications are:


NVQ 4 Registered Manager's award.
Level 3 Practice Nurse
Level 7 Practice Nurse
Level 5 Diploma in Health and Social Care.
Level 7 degree in health and social care.


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Antonio Loyola

Job Title: Clinical lead

Joined: 2009

Clinical Lead of St. Rita's Care Home.


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Melanie Charles

Job Title: Clinical Lead

Joined: 2024

Clinical Lead of St. Rita's Care Home.


Frequently Asked Questions about St Rita's Care Home

What types of Care is St Rita's Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Rita's Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Rita's Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at St Rita's Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is St Rita's Care Home to the centre of Burgess Hill?

1.0 mile(s) as the crow flies, distance by road may be significantly further.