Review from Kim P (Friend of Resident) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience

From the first visit to the home, I was very impressed by the welcome and assistance. My friend has a lovely room with a beautiful outlook, and the staff seemed helpful and attentive. I was offered a cup of tea and cake - an unexpected bonus! Clean, spacious and a lovely home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R L (Husband of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience

My wife is bedridden and has been here for two years. The care is very good and considerate.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S L (Daughter of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience

As soon as I walked into St Rita's, I knew it was the right place for my mother. It is absolutely excellent, and the staff are wonderful. Totally recommend to anyone wanting a caring and professional place for their loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R T (Son-in-law of Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience

Helpful staff, caring, very friendly and respectful to patients.
It's a really good care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alice A (Granddaughter of Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience

My granny has been here throughout Covid. She is supported, cared for and respected. She is always treated with dignity, and for that, I am very thankful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J T (Daughter of Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience

Mum was really struggling at home with dementia, and after she broke her hip, we needed to find a nursing home that we could have confidence in to take care of and look after her. St Rita's has done exactly that, and considering everything the home has had to cope with and endure as a result of the

pandemic, the management, nursing and care staff have worked very hard to keep Mum safe and well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Vickie A (Daughter of Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience

I was extremely lucky to be able to have my mum admitted to St Rita's at the beginning of the pandemic. In both homes, my mum has been treated with dignity, care and support. The staff have worked hard through this awful time, and I can relax in the knowledge that my lovely mum has been treated amazingly.

Beautiful setting, lovely, caring staff that go the extra mile. Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R H (Daughter of Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience

My mother was first at one care home and now at St Rita's. The staff are kind, attentive and treat my mum with great care and respect. They keep me informed of any changes in her care, and are always welcoming of new ideas and concerns.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth B (Daughter of Resident) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience

St Rita's Care Home is an excellent and caring environment. My mother moved to St Rita's over 7-years ago, and I could not wish for a better home. The staff are truly wonderful and have provided me with support and compassion through some very difficult and emotional times. Mum's wellbeing is at the

centre of her care, and I am confident that the care provided is in her best interests. Would highly recommend St Rita's to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise H (Power of Attorney of Resident) published on 25 February 2022
Submitted via Website • Report

Overall Experience

I have a very close friend, of whom I am nominated next of kin, resident in St Rita’s, and she has been here now for 6-months. All of the staff are so helpful, friendly and cheery, even if circumstances have been difficult with Covid lockdowns. The rooms are bright, clean and airy, the grounds very

well kept and glorious to view, and the atmosphere is warm. I viewed many before opting for St Rita’s, and I am so glad I did.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John H (Power of Attorney of Resident) published on 25 February 2022
Submitted via Website • Report

Overall Experience

I visit my friend who is a resident regularly and always find the staff helpful and courteous. I believe my friend is getting the best care offered to her. I wouldn’t hesitate to recommend St Rita’s Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J L (Daughter of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience

I have experience of a number of residential care homes for my mother and other family members and can confirm that St Rita's rates as the most caring. I would not hesitate to recommend it. The staff are friendly, professional and approachable. The rooms are very pleasant, and the grounds beautiful.

My mother has been very happy here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Partner of Resident) published on 18 February 2022
Submitted via Postal Card • Report

Overall Experience

This is by far the best residential home that I have been to. The staff are excellent, caring and professional. The home is welcoming and very well maintained and has a calm and peaceful atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lois H (Daughter of Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience

I cannot praise the home more highly. The staff are very much a happy, cohesive team, and the home's manager is professional and personable. As a result, the care given to the president is amazing! Staff retention is good, meaning the staff who work there are knowledgeable and empathetic/ They could

not have done more to ensure my mum was comfortable and as happy as she could be at a very difficult time. Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Daughter of Resident) published on 15 February 2022
Submitted via Postal Card • Report

Overall Experience

Both my parents resided at St Rita's since January 2016, and their care has been exemplary. The staff have taken wonderful care of my mum since my dad died four months ago. A very complex situation for someone with dementia who is also grieving. We have nothing but praise for the way our loved ones

have been cared for and the comfort that brings us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn B (Daughter of Resident) published on 9 February 2022
Submitted via Website • Report

Overall Experience

St Rita’s, is I think, one of the top care homes in the area. It is within extensive grounds of outstanding beauty. Every time I visit my mother and drive up the long winding road, I think how beautiful the views are there with the llamas and water buffalos in the fields, it’s a dream. Then when I arrive,

no matter what day or time, I am always greeted with a smile and a polite how are you by any member of staff you come into contact with, everyone is so lovely. I really look forward to seeing them and my mother every time. You can be rest assured that your loved ones are being well cared for, and you can see that every time I walk along the corridor to my mother's room, any residents I see are happy, smiling and enjoying the activities that are always going on. Every member of staff, no matter their role, are all very courteous, and always knock on the resident's door before they enter, and if they have a visitor, they are always offered a drink, which is nice. Thank you to you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John E (Son of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience

Covid compliant entry is now routine and smooth. Prior to our visits, I choose to email confirmation of that day's negative lateral flow test results and my estimated time of arrival in good time; this helps Mum's care team plan accordingly; there is no need to book a visit in advance.
The visit is

in Mum's room where my wife and I are usually free to spend as long as we choose; we are often provided with light refreshments and can discuss any issues either with staff in the reception or with those on her floor. If there are any issues of note from the home's side, we are 'phoned at home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah G (Daughter of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience

Mum has been a resident at St Rita’s since October 2021, and I could not feel more comfortable and assured about Mum’s care. Despite Mums sudden needs and financial requirements for her to go into residential care, the staff have been supportive, caring and kind at every stage. I am so impressed how

everyone you meet at the home smiles and acknowledges you every time you go in, and know exactly how Mum has been during the periods we don’t see her. The managers are so supportive and helpful with advice, and every member of their team, especially the lady in charge of the Covid regulations and ongoing visiting Covid visiting requirements, are really switched on and mindful. The nursing staff are second to none, and I am genuinely delighted with everyone and everything to do with my mums care. Thank you, everyone. If Mum could speak for herself, we know she would be more than happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maria M (Daughter of Resident) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience

Fab care home.
Mum is so well looked after, and staff are fantastic.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret M (Wife of Resident) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience

Lovely bright cheerful home. Very kind and caring staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

St Rita's Care Home

Care Provided by St Rita's Care Home

Good to Know

Funding & Fees Guide for St Rita's Care Home

Facilities