Review from Debra I (Daughter of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience

My dad became a resident at St Rita’s in the middle of February 2021. The manager was so helpful and efficient in answering my questions on the phone. She offered to meet me and walk around the grounds, but as I live in Devon, this wasn’t possible. The manager took the time to take numerous photos of

the different areas, which all looked cheery, clean and inviting. When I or any of our family phone to talk to Dad, all of the team have been friendly and helpful and answer any questions we might have. Their feedback has been excellent, which has reassured us all, because of Covid, we haven’t been able to visit. My dad has settled well, and I believe that is due to the efficiency and kindness of the staff.

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Review from Don P (Brother of Resident) published on 12 March 2021
Submitted via Website • Report

Overall Experience

Like most people, we hear some harrowing stories of some care homes, as well as seeing dreadful footage of undercover reporters working in care homes in the hope to expose how our loved ones are being treated! Well, can I put you at ease? Because hear at St Rita's, every resident is treated as an individual

with much respect and care given to each and everyone, and their wishes respected also.
To me, St Rita's is a shining example of what a care home should be like, if ever I had a need to become a resident of a care home, this place would be my first choice without hesitation.

Reply from Karen Shrimpton, Home Manager at St Rita's Care Home

Hi Don, many thanks for the glowing review - the team really appreciates the praise. Thank you.

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Review from O A (Grandson of Resident) published on 25 February 2021
Submitted via Postal Card • Report

Overall Experience

The staff at St Rita's have been outstanding throughout my grandmother's stay in the care home. Very facilitating and willing to go out of their way to ensure our family have maintained the highest level of communication possible with our relative during the Coronavirus pandemic. The management has

been fantastic and very receptive to feedback. Overall, I feel very comfortable knowing my grandmother is at St Rita's and would recommend the home above others in the area.

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Review from Alan H (Husband of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience

The care home has exceeded my expectations on all levels from the manager down. My wife hardly knows me now, if at all, but the joy on her face and physical reaction to her carers is lovely to see. She is obviously getting the emotional support that I can no longer give her. (Covid19 restrictions) There

is a genuine rapport between the carers and my wife which gives me great comfort. On her birthday, when I visited, she was given a lovely cake by the staff who came in singing Happy Birthday.
On the practical side, my wife is now unable to care for herself but whenever I visit she is nicely dressed in matching clothes, hair done and very happy. All contacts, verbal, phone or email are responded to promptly by all members of staff. They go the extra mile to ensure a high level of care and attention to detail. They have purchased clothes for her (seeking my advice first) and even undertaken to sew in name tags. To say I am very happy with her care is an understatement!

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Review from Chris T (Daughter of Resident) published on 4 February 2021
Submitted via Postal Card • Report

Overall Experience

The care provided by St Rita's is second to none. As a family, we feel very blessed to know our loved one is here and being cared for so well.

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Review from Anne S (Daughter of Resident) published on 24 November 2020
Submitted via Postal Card • Report

Overall Experience

So pleased to be able to see Mum. It is a very worrying time, but I can see that Mum is well looked after and cared for.

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Review from J L (Friend of Resident) published on 24 November 2020
Submitted via Postal Card • Report

Overall Experience

The home always appears to be well-run and offers a safe and comfortable environment. The care staff are always kind and friendly. I imagine that the cost to residents is expensive - I've marked value for money as poor, which is a comment on the wider care environment rather than St Rita's compared

to other homes.

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Review from D K (Husband of Resident) published on 21 October 2020
Submitted via Postal Card • Report

Overall Experience

Excellent arrangements

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Review from Mark B (Son of Resident) published on 8 August 2020
Submitted via Postal Card • Report

Overall Experience

An excellent home for my father. Well cared for in a clean, tidy, organised facility. The staff is attentive, caring, and informative. I can't thank them enough.

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Review from Emma F (Daughter of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience

I cannot praise the care St Rita's gave to our Dad whilst he was at St Rita's. Dad was not only cared for exceptionally well, but he was also loved. All the staff, the facilities, the activities and surroundings are second to none. Thank you.

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Review from Shirley T (Friend of Resident) published on 20 March 2020
Submitted via Postal Card • Report

Overall Experience

The resident is a 95-year-old, deaf and disabled lady who couldn't get out and spent all day watching TV.
She had no relations, I have been shopping and checking on her for the last 14 years. She now enjoys activities and outings, has people to talk to most of the time, is enjoying life doing things

she never attempted before and doesn't want to return home. Well done, thank you.

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Review from D S (Husband of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience

My wife, who suffers from vascular dementia, has been resident in St Rita's since early 2014. During that time I consider she has been very well looked after, and cared for through one or two bad patches. At all times I have been made aware of any problems with her health and general well being.

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Review from G M (Husband of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience

My elder son and I visited 10 local care homes seeking a place for my wife.
St Rita's Care Home (Augustinian Care) has proved to be outstanding in every way.
It is like a 5-star hotel.
The only minor criticism is the food.
My wife can't eat normal food so has to have soft food.
What is served is

the same main course every day for lunch and supper.
An alternative would be welcome.

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Review from Vivian M (Daughter of Resident) published on 21 March 2018
Submitted via Website • Report

Overall Experience

The residents are encouraged to treat the nursing home as their home. All the rooms are ensuite and the residents can do as they wish to the room to make it their own home.
The home is spotlessly clean and never smells pungent.
The staff are friendly helpful and efficient and always have time to

spend with residents or their families and always follow up requests from the resident or their family.

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Review from D W (Son of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience

My mother has been at St Rita's for two months now and I can only sing the homes praise. It is clean, bright, airy, spacious and has no lingering smells. The maintenance man was/is extremely helpful. The staff all present well, are bright and cheerful and quick to accommodate my mother's needs. (She

cannot walk and needs a wheelchair). The activities provided keep her busy through the day. After each visit I still come away with a smile, pleased that she and I are both happy that she is under their care.

Reply from Neil Kentish, Care Director at St Rita's Care Home

Thank you for your kind comments. It is heart-warming to hear that you have peace of mind and this is a tribute to the compassionate care provided by the dedicated team at St Rita's.

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Review from Chloe M (Relative of Resident) published on 27 January 2017
Submitted via Postal Card • Report

Overall Experience

Every staff member is very nice and the nursing home is very clean. Nice touch with the Christmas decorations, food sounds lovely and she is very happy here.

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Review from Fiona P (Daughter of Resident) published on 26 September 2016
Submitted via Website • Report

Overall Experience

My mum was at St Rita's from February 2016 until the time of death in August. Her care was first class with no request too small and every care made to accommodate her wishes. She was treated with great compassion and her dignity maintained. Her dementia prevented her being overly grateful, but we,

her family, cannot express our gratitude often enough. We were all so lucky that St Rita's had a place for her when she needed it so desperately. Thank you all from the bottom of our hearts.

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Review from Jeni S (Daughter of Resident) published on 19 April 2016
Submitted via Postal Card • Report

Overall Experience

My mum has been at St Rita's for two years and I have nothing but praise for the care she has been given. All the residents are treated with care, kindness and compassion. It doesn't matter what time of the day you visit, the staff are welcoming and friendly. My mum's condition fluctuates and she is

often anxious and upset about her confusion, but the staff are always reassuring but not patronising. Mum has her hair done by the hairdresser every week and always appears well groomed and looks well. We are all very grateful to St Rita's for their exceptional care.

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St Rita's Care Home

Care Provided by St Rita's Care Home

Good to Know

Funding & Fees Guide for St Rita's Care Home

Facilities