Glencairn Care Home

8 Chalmers Crescent, Edinburgh EH9 1TR
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10 34 Reviews
  • Glencairn Care Home, Edinburgh
Glencairn is a beautiful residential care home providing a small boutique-style hotel service to residents. Located in the prestigious Grange area of Edinburgh, a short walk to the infamous Meadows and views over the stunning capital.

Glencairn promotes and enhances physical, emotional, spiritual and mental wellbeing within a luxurious and comfortable environment. Care and support is on hand 24/7 to support all elements of personal and clinical care. The team is upskilled to cater for the medical needs of every individual who enters the home, delivered in a person-centred way.

The home excels in maintaining engagement within the community where residents are supported to visit local amenities, meet friends for coffee, attend social functions and visit the vibrant streets that line Bruntsfield, Morningside and the city centre.

Alternatively, for those preferring a more discreet lifestyle, the home offers private dining, room service and tranquil garden areas to relax and enjoy with friends and loved ones.

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Care Provided by Glencairn Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jozi Stables (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (27)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010

Funding & Fees Guide for Glencairn Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £2,200
    • Self-Funded Residential Dementia Care £1,600 – £2,200
    • RESPITE Self-Funded Residential Care £1,600 – £2,199
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £2,200
  • (these prices are only a guideline, please contact Glencairn Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • To arrange a visit or a viewing to the home, please contact the Home Manager or send an email.


    Glencairn is following all COVID-19 visiting guidance. Additional safety, cleaning and infection control processes are currently in place to ensure the continued health and safety of all people.


  • Parking

  • Parking facilities within the grounds for anyone who wishes to visit.


Glencairn Care Home Reviews (34)

Total of 34, showing 1-20
10

Glencairn Care Home has a Review Score of 10 (9.960) out of 10, based on 19 reviews in the last 2 years. Over all time Glencairn Care Home has 34 reviews.

Overall Experience

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Date Published

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Review from Lindsay L (Daughter of Resident) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Living so far away (New Zealand) from my dad, I am so relieved that he is being looked after so well at Glencairn. Thank you to all of the staff for providing the opportunities for the residents and for creating such a homely environment.

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Review from Andy D (Son of Resident) published on 5 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Glencairn for just over a year now. Glencairn has provided a very homely and caring environment for him throughout this time. This has been a great source of comfort for my sister and me.
I can say that the staff at Glencairn have been consistently supportive and considerate
and have encouraged my father to participate in events at the home and in particular, excursions which he has clearly enjoyed very much. I really can't praise the staff at Glencairn highly enough.

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Review from S H (Daughter of Resident) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Glencairn for 4 weeks of respite while work was carried out on her flat. She was very unsure about going in and was certain it would not be a very pleasing experience. Instead, she has enjoyed the company, the activities and the food. She confessed she was nervous to go back to living
alone and asked to stay longer. She is delighted that this is possible.

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Review from Sheila F (Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose to go into Glencairn Care Home for a week of respite following major surgery. I went in believing I would receive the very highest level of care and companionship as I recuperated and I was not disappointed. As a volunteer who had previously dropped into this home, sometimes to paint with residents,
sometimes to attend church services, I had observed from a distance how well cared for the residents were. I found myself part of a family who all shared the same high level of care, encouragement, thoughtfulness and friendship from a very highly trained team of staff, in all departments. Rooms were immaculate, food was excellent, presented as an attractive offering to the most reluctant appetite. The care was superb. I have no hesitation in recommending Glencairn to anyone as an excellent, peaceful and caring home from home.

Reply from Kirstene Feenan, Marketing at Glencairn Care Home

We're so glad to hear that you enjoyed your time at Glencairn and delighted that your recovery is going well. Please do stop in any time you are passing, there's always a hot drink and a friendly face ready to say hi. Best wishes, Renaissance Care.


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Review from Siobhan M (Niece of Resident) published on 9 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Glencairn is a lovely, welcoming Care Home and oozes happiness and compassion. The building is beautifully presented and my aunt's room caters for her every need and is kept spotless.
The staff are a credit to their profession and work hard to maintain a happy and caring environment where the dignity
and well-being of residents, is of the utmost importance.
The management team are relentless in offering a first-class service to residents and relatives with their hands-on approachable style, ensuring relatives/friends are kept up to date with all issues of care and hospitality. Communication and transparency is excellent through verbal and online meetings and newsletters.
Although I am not as regular a visitor as my sisters, my visits endorse the above comments on every occasion.

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Review from Claire M (Daughter of Resident) published on 22 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are extremely happy with the quality of care given at Glencairn. My mum has Dementia and after going around many care homes, Glencairn just felt right. The staff are excellent and really get to know the residents and the families who visit. Nothing is too much. The activities and trips
out are great, family members can also go along and join in with both.
I would definitely recommend Glencairn, where there are high standards and exceptional staff.

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Review from Martin C (Son of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's never an easy decision to place a relative in a care home but when my mum was diagnosed with dementia and my own health situation required a lengthy recovery to find Glencairn was a relief. I can't praise Glencairn too highly, the care given to my mum is excellent. The staff are wonderful and caring
in every way. Standards throughout Glencairn are first rate and I couldn't wish for my mum to be in a better environment. The food provided is freshly prepared and of the highest standard, communication from the staff regarding Mum's condition is also to be highlighted as very good. The activities throughout the week for the residents are also excellent be it word games, painting or visiting musicians etc. The high standards throughout from the management and staff are wonderful and welcoming to all. Glencairn is highly recommended.

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Review from Stephen M (Son of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I last visited my mother at Glencairn in February 2024, with my dad, when I was back for a visit from my home abroad. I was able to see her each day for a week and observed how the home is run, meeting many of the staff, too. My mother has dementia and the empathy she receives from the staff and fellow
residents is wonderful to see. I feel reassured that she's being treated well and that the care is tailored to her needs. Her room is tidy, fresh and offers a lovely view towards a particular hill, which is a familiar landmark to my mum, having lived so long under its famous crags. Glencairn is the best place she could be.

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Review from Alistair G (Son of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Feel Mum who has dementia is in the best possible place for her staff outstandingly good and I feel she is treated with dignity and respect.

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Review from Michele M (Niece of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at Glencairn for the past 29 months and in that time the care and attention she has received has been, and continues to be, exemplary!
From day one, the staff have communicated well with the family and have been proactive in offering solutions to address my aunt's changing
needs: all of which have been very successful.
One of the many positive aspects is the fact that all staff take the time to engage in conversation with her, which she enjoys immensely!
It is of great comfort to the family that our aunt is being so well cared for in Glencairn, which she now calls home!

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Review from Aileen C (Daughter of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a full-time resident of Glencairn since the end of April 2023. Obviously choosing the right care home was a big decision so I researched pretty much every care home in the city with availability and visited the top four. Glencairn stood out because of how flexible and welcoming the
manager and her whole team were. On top of that the outings - weekly in winter, sometimes biweekly in summer - are a key part of my father's enjoyment. And the language and culture classes really stimulate him. He's pretty switched on and loves getting his paper every day to keep up with news and do his crosswords.
The staff are so helpful and friendly and although I was worried that my dad wouldn't settle, he pretty much loves it. His room is lovely and very peaceful, and he enjoys the afternoon coffees and cake trolley. He says that the food is excellent too. They also welcome family and friends and hold quarterly social events, with live music adding an extra bit of fun.

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Review from Sean S (Son of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one of my Mum's residency, the staff could not have been more helpful, empathetic, and supportive towards both Mum and myself. Mum, due to her mental health, has had difficulty adjusting to life in a care environment and staff have been patient and tolerant personified, dealing with whatever
comes their way with a smile. The quality of accommodation, cleanliness, activities, and catering have been excellent and whenever I have had to ask management for clarification on any matter or support, they have responded quickly and efficiently. Care is expensive and that is unlikely to change and although the cost is high, I feel Glencairn does give good VFM. I have great admiration for how the staff conduct themselves and how they support my Mum and there is nothing of any note I would take issue with. All I would say to the manager and her team is thank you and keep up the great service.

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Review from Elizabeth B (Wife of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a full-time resident since December 2023. This was a huge decision to make and I am so relieved to see how settled he is at Glencairn. All the staff are fantastic and look after him with great care and friendliness and this in turn makes me happy, as it has been a difficult time
for all my family. Nothing is too much trouble and I love the way the staff work with him and give him the support and confidence to make his day worthwhile. The staff are so welcoming to me too and always keep me informed of any decisions they have to make on my husband's behalf. They really do care and am glad I made the decision to go to Glencairn.

Reply from Kirstene Feenan, Marketing at Glencairn Care Home

Thank you for taking the time to leave your lovely review. We're so glad to hear how your dad has settled into Glencairn and that he, and you, are happy. We recognise a move into care is a big decision for the whole and we're so glad we could support you in this transition. Very best wishes, Renaissance Care.


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Review from Charles M (Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It is a big thing coming into care, I was quite uptight before coming in, however, I very quickly settled and it has been like home since. The staff are out of this world, they cannot do too much. I feel the people, staff and residents are my friends and are like my big family.
I have been on various
trips and outings with the care home, these are fantastic. I have been to museums, barge trips and all around Edinburgh for coffee!
The leadership sets the tone and flows throughout the home.

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Review from Diane B (Niece of Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been three months in Glencairn, she has settled in well, the staff are very friendly, they are very caring to all the residents and their family, nothing is any trouble for them, my sister and I are very happy.

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Review from Zoe T (Daughter of Resident) published on 27 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had respite care for a week. This was the first time my family had external help, which was quite difficult for us all. Everyone and everything about Glencairn couldn’t have been any better. Most importantly my dad was happy, relaxed and very well cared for. Mum had a well deserved break and
the whole experience was so much better than we expected. So many details are thought of for the residents and when visiting my dad this was evident. So much time was spent with us as a family prior to his stay, which made his visit easier for us as a family. Thank you.

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Review from Andrea G (Daughter of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The moment my mum first entered Glencairn she knew she'd feel at home. Arranging Mum's stay beforehand was so straightforward and stress-free and the staff could not have been more kind, helpful or accommodating throughout her stay. Mum was extremely well looked after day and night and did not want
for anything. She particularly enjoyed her delicious meals and the flexibility of where she might eat and was also very happy to be involved in the activities organised plus the luxury of having her hair and nails done. Any worries about staying 'in care' disappeared very quickly and Mum is looking forward to her next opportunity to stay! Such a positive experience has given me and my siblings great reassurance.

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Review from Fiona M (Daughter of Resident) published on 14 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that my mother is being extremely well cared for. Staff are kind and attentive and quick to deal with any issues arising. Communication with myself and my brother is excellent. My mother mentions various activities that she has enjoyed. The facilities are maintained to a very high standard
and the food is excellent.

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Review from Deirdre R (Niece of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In entering Glencairn House, I feel, on every occasion, that I am coming into a warm, friendly and inviting home!
And my aunt, who has been at Glencairn for over fifteen months and who is partially blind and mainly bedridden, is always treated with the same abundance of kindness, respect and dignity
that each and every member of staff shows to all who live and visit there.

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Review from Mairi A B (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has dementia and moving her into care in September 2021 was probably the hardest decision I have ever made. However, within a very short time, it became apparent that moving her to Glencairn was one of the best decisions.
The standards are really first class and she is treated with the utmost
respect and care. She is safe, happy, and so well looked after. I visit most days and am constantly impressed by the home and the marvellous staff. I could not wish for better.

Reply from Kirstene Feenan, Marketing at Glencairn Care Home

Thank you for your lovely review, it’s really heart-warming to hear and makes us incredibly proud of all our people. Very best wishes to you and your family, Renaissance Care.


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Current Review Score: 10.0 (9.960)

Overview of Review Score

The Review Score of 10 (9.960) out of 10 for Glencairn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.960 for Glencairn Care Home is calculated as follows: ( (215 Excellents x 5) + (9 Goods x 4) ) ÷ 224 Ratings = 4.96

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glencairn Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Nov 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Excellent

(6)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Jozi

Jozi Stables

Job Title: Home Manager

Joined: 2019

Jozi is a young, energetic manager with creative methods for delivering wholehearted person-centred care. Her focus is on the well-being of residents and creating an exceptional living environment where individuals are supported to live as independently as desired.


The subtle and elegant approach to care is a virtue for many residents who maintain an independent and often discreet lifestyle. Jozi's personal approach and warm personality help residents, family and staff members feel at ease throughout their stay.


Frequently Asked Questions about Glencairn Care Home

What types of Care is Glencairn Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Glencairn Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Glencairn Care Home have?

There are 27 Single Rooms.

What are the Facilities & Services at Glencairn Care Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glencairn Care Home to the centre of Edinburgh?

0.7 mile(s) as the crow flies, distance by road may be significantly further.