Glencairn Care Home

8 Chalmers Crescent, Edinburgh EH9 1TR
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10 34 Reviews
  • Glencairn Care Home, Edinburgh
Glencairn is a beautiful residential care home providing a small boutique-style hotel service to residents. Located in the prestigious Grange area of Edinburgh, a short walk to the infamous Meadows and views over the stunning capital.

Glencairn promotes and enhances physical, emotional, spiritual and mental wellbeing within a luxurious and comfortable environment. Care and support is on hand 24/7 to support all elements of personal and clinical care. The team is upskilled to cater for the medical needs of every individual who enters the home, delivered in a person-centred way.

The home excels in maintaining engagement within the community where residents are supported to visit local amenities, meet friends for coffee, attend social functions and visit the vibrant streets that line Bruntsfield, Morningside and the city centre.

Alternatively, for those preferring a more discreet lifestyle, the home offers private dining, room service and tranquil garden areas to relax and enjoy with friends and loved ones.

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Care Provided by Glencairn Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jozi Stables (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (27)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010

Funding & Fees Guide for Glencairn Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £2,200
    • Self-Funded Residential Dementia Care £1,600 – £2,200
    • RESPITE Self-Funded Residential Care £1,600 – £2,199
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £2,200
  • (these prices are only a guideline, please contact Glencairn Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • To arrange a visit or a viewing to the home, please contact the Home Manager or send an email.


    Glencairn is following all COVID-19 visiting guidance. Additional safety, cleaning and infection control processes are currently in place to ensure the continued health and safety of all people.


  • Parking

  • Parking facilities within the grounds for anyone who wishes to visit.


Glencairn Care Home Reviews (34)

Total of 34, showing 21-34
10

Glencairn Care Home has a Review Score of 10 (9.960) out of 10, based on 19 reviews in the last 2 years. Over all time Glencairn Care Home has 34 reviews.

Overall Experience

  • 31
  • 3
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Date Published

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Review from D M (Husband of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has dementia and has been a resident of Glencairn for over two years. She is well looked after and loved. She is happy there and shows no signs of distress. I could not wish for a better care home for my wife.

Reply from Kirstene Feenan, Marketing at Glencairn Care Home

Thank you for taking the time to leave a review, we're so glad your wife is happy at Glencairn Care Home. It's a wonderful home filled with great people and lots of love. Thank you again, Renaissance Care.


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Review from Marc L (Son of Resident) published on 24 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Glencairn worn down and in a poor mental and physical state, but with the gently and respectfully offered care and attention of the staff, which has improved in a short space of time. It is always immensely difficult taking the decision to move a loved one into care, but after a month
and a half of my mother moving to Glencairn I can honestly say that it was the best decision I ever made, and the right decision for my her. What I find particularly impressive about the service is the excellent communication and consultation from Glencairn on matters large and small to do with her and her needs and the strong relationship they have with the local medical centre. To me, it has demonstrated that the staff at Glencairn are really on it and paying close attention to the welfare of those in their care.

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Review from Mark P (Son of Resident) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Glencairn in a poor physical and mental state but has improved immensely since she has been there. This is due to the first-class standards of the housekeeping staff in terms of hygiene, the quality of the food provided and the excellence of communication and service between the home
and the local surgery. The willingness of management to provide whatever services they can to enhance my mother's wellbeing is very impressive, and while this past time must be very difficult for the care staff they make every effort to maintain high standards of care.

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Review from Carol H (Niece of Resident) published on 5 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class care and attention. All questions were answered and addressed. My relative is happy with all aspects of his care in Glencairn Care Home.
He was unhappy at first but has settled in well and us happy with all aspects if his care

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Review from Colin C (Son of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Glencairn Care Home since 2017. The rooms and facility is excellent. The management and staff are also excellent, keeping up eye standards of cleanliness and care. Overall, we are very pleased as is my mother.

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Review from Gwynneth (Daughter of Resident) published on 18 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 90-year-old parents were hurriedly admitted to Glencairn Care Home mid-October 2020 due to a serious deterioration in being able to care for themselves. Despite being in the midst of the Corona 19 pandemic Glencairn have been exemplary in caring for all their needs and ensuring they settled in very
quickly. My mother was thanking me by the second day! Their rooms are beautifully furnished, to a high standard and cosy. The wet rooms are so spacious and modern - I would like one in my own home. The food is exceptional - I get a daily report from my mother. She thinks she is living in a five-star hotel.
But more than anything - the standard of care is high. The manageress and carers are so warm and attentive - one even painted my mother's nails which she was over the moon about. They greet me warmly and there are strict PPE rules in place. I am very grateful for being allowed to visit my parents once a week despite Covid.
Choosing Glencairn has been one of my best decisions.

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Review from C H (Daughter of Resident) published on 4 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother wanted respite care after a fall and replacement hip surgery. I visited Glencairn and knew immediately that the welcoming manager and staff would very quickly make mum feel at home. Lockdown happened two weeks after mum arrived and it is testament to the support and kindness she has been
shown by all the staff that although she had no family visits for several weeks mum felt settled and very well cared for. As a family, we were kept well informed by the manager and were reassured by her professionalism at this time. Once garden visits resumed I could see how well mum was looking and her praise for everyone at Glencairn and the excellent food she gets could not be higher. Although mum arrived at a most unusual time she loves her room and feels so happy and well supported that she is now giving serious consideration to staying at Glencairn permanently. I think that says it all!

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Review from A M (Daughter of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an innovative and forward-thinking home where the residents are treated as individuals. There is a sense of life and vibrancy in the home.
The range of activities that are on offer are wonderful and my mother enjoys regular trips to the opera, ballet and theatre as well as outings to the seaside.
The manager and her team are caring and supportive and communication is excellent.

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Review from Bri (Son of Resident) published on 21 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of the inspirational manager and her fantastic staff. They are constantly kind and caring to my Mum and she's very happy at Glencairn. The facilities are of a very high standard and the food, in particular, is excellent.

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Review from Anita C (Daughter-in-law of Resident) published on 9 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is a resident at Glencairn, she has very high standards and a discerning eye so when she gives praise it must be worthy. This is indeed the case for Glencairn and fits in with the experience we have had with the manager and team also. I would highly recommend as a place of care for
a loved one, as the entire service is personalised and bespoke to each resident.

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Review from R W (Relative of Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Accommodation is fairly good, staff friendly and helpful with few exceptions.
My only real complaint is the strident internal alarm call that seems to go on and on. We visit regularly, and it seems to be on most times. Why not have a softer, easier tone. The staff will still hear it!

Reply from Kirstene Feenan, Marketing at Glencairn Care Home

Many thanks for your feedback. We have reviewed the buzzer system and where we can we have turned the volume down to a more acceptable level, this will hopefully reduce any disturbance.


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Review from M D (Respite Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On arrival, I was greeted warmly by the care staff.
The hall, large lounge and public areas were fresh and comfortable - obviously well cared for by cleaning staff, as was my bedroom. On entering the dining room, I was happy with the layout of the fresh-looking tables. The kitchen produced enjoyable
meals - actually too much for me!
I had lots of visitors (family) who were all happy with Glencairn and my comments. I felt much better for my respite stay.

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Review from J H (Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home. Residents are treated as individuals and their varying needs - levels of infirmity, likes/dislikes, being involved or not in activities, etc - are catered for. The staff and home are run for the benefit of the residents, not the other way round. You remain a person here,
an individual.

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Review from Norma C (Resident) published on 25 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Based on a recent new management change, already there is evidence of interesting and generous changes to my room with further plans making it more like home. I feel more warmth, an agenda of valued support and overall happiness.
There is a can do culture resulting in flexibility, quick decision making
meaning positive outcomes are being achieved.
As I have a range of medical problems, I feel nothing is neglected and there is thoroughness in the care given to me, nothing is glossed over and investigated for further treatment if necessary.
I am fully supported to live an independent lifestyle, for example, going to the theatre and concerts with my friends, however, there are also opportunities to be involved in interesting trips out arranged by the staff.
I have a sense of optimism adding to my security and overall wellbeing. I feel settled within the home now.
Afternoon tea with friends are high on the agenda.

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Current Review Score: 10.0 (9.960)

Overview of Review Score

The Review Score of 10 (9.960) out of 10 for Glencairn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.960 for Glencairn Care Home is calculated as follows: ( (215 Excellents x 5) + (9 Goods x 4) ) ÷ 224 Ratings = 4.96

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glencairn Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Nov 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Excellent

(6)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Jozi

Jozi Stables

Job Title: Home Manager

Joined: 2019

Jozi is a young, energetic manager with creative methods for delivering wholehearted person-centred care. Her focus is on the well-being of residents and creating an exceptional living environment where individuals are supported to live as independently as desired.


The subtle and elegant approach to care is a virtue for many residents who maintain an independent and often discreet lifestyle. Jozi's personal approach and warm personality help residents, family and staff members feel at ease throughout their stay.