Barchester Maple Leaf Lodge Care Home

37 Beacon Lane, Grantham NG31 9DN
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9.7 130 Reviews
  • Barchester Maple Leaf Lodge Care Home, Grantham
Maple Leaf Lodge is a modern, spacious, residence situated near to local amenities providing residential, respite, palliative, and dementia care.

Bedrooms are set across three floors and each floor has its own large dining room and two living rooms, meaning peace and quiet is never far away. All furnishings and decor throughout the home are of an exceptionally high standard.

There is also a beautifully landscaped garden that surrounds the home and a decked seating area, perfect for outdoor socialising. There's a greenhouse for those who want to grow their own vegetables.

Care workers understand that moving into Maple Leaf Lodge will be a considerable transition but it's one they try to make feel as easy as possible. By helping residents arrange their room just the way they like, or bringing their daily newspaper, staff will do the little things that make the biggest difference.

Meals vary daily, and are prepared by trained chefs, on-site, to provide a tasty and nutritious dining experience. Special dietary requirements will be catered for.

A dedicated activities coordinator oversees a number of events to ensure there is always something for residents to get involved with. These can be small events in the home day-to-day, as well as regular excursions and big one-offs. Residents and relatives are encouraged to make suggestions and requests to get the most from their experience.

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Care Provided by Barchester Maple Leaf Lodge Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kerry Angeloni (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (67)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Maple Leaf Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,085

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Maple Leaf Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Maple Leaf Lodge Care Home Reviews (130)

Total of 130, showing 101-120
9.7

Barchester Maple Leaf Lodge Care Home has a Review Score of 9.7 (9.705) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Maple Leaf Lodge Care Home has 130 reviews.

Overall Experience

  • 100
  • 27
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Date Published

130
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9
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99

Review from J A (Daughter of Resident) published on 20 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A wonderful evening full of carols that every resident knew. Sung by a talented local choir. A lovely opportunity for my father to join in with familiar carols and for our family to join in too. This brought back memories of Xmas carols singing together as a family- lovely!

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Review from O P (Regular Volunteer) published on 3 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely caring and provide excellent support to the residents. The plethora of activities for the residents to engage in and the collaboratively of the staff makes Avery Lodge Care Home an outstanding care home.

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Review from David H (Son of Resident) published on 21 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Communication between management, care staff, residents and relatives could be improved regarding medication.

Reply from Bethany Gibbons, Marketing Assistant at Barchester Maple Leaf Lodge Care Home

Thank you for your comments. At Avery Lodge, an ongoing commitment for improvement is vital, all comments are taken seriously and we are always are open to suggestions and ideas to improve our services.
Communication is vital and we are always promoting this and hold regular forums, and meetings to allow individuals to have feedback. If you would like to discuss anything further, I operate an open door policy at our home, so you're welcome to pop in anytime. Alternatively, you can email customercare@brighterkind.com.
Many thanks, Catherine Frost, Home Manager at Avery Lodge.


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Review from Hillary S (Friend of Resident) published on 21 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Avery Lodge Care Home is always bright, clean and cheerful, with lots of activities going on whenever I visit. The staff are extremely friendly and helpful. This is a very efficiently run care home and the best that I have visited.

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Review from F B (Granddaughter of Resident) published on 21 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother fell and broke her hip, after two weeks in hospital she returned to the home where the staff welcomed her. They have been helping to rehabilitate my grandmother and have provided excellent care. Every staff member is bright and cheery and they genuinely care. I am so pleased my grandmother
is here she receives 1st rate care

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Review from Robert M (Son of Resident) published on 13 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Avery Lodge in December 2015. He had always said he did not want to go into care, but after his latest heart attack, he was very frail and nervous and he realised he could no longer look after himself at home. From day one the care and support he has received has been excellent.
The staff are always attentive and encouraging, nothing to is too much trouble and have even managing to get him to join in with some of the social activities, which he has never done before. He quickly settled and accepted Avery Lodge as his home. My father recently said himself that he could not get any better care, and that it is a lovely relaxing place to be. He is happy and treats Avery Lodge as his home.


We visit several times a weeks and we are always made welcome and feel totally relaxed sharing the home environment. It is a great relief to us to know that he is safe and well cared for. This is an excellent care home and I would recommend to anyone.


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Review from A M (Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here for over 5 years and i have loved every minute of it. There's always so much going on and the staff always have time for me. Big and spacious rooms, very clean, lots of different choice of food and drink.

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Review from Emma W (Relative of Resident) published on 4 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very welcoming, very clean and bright. All the areas are well kept. The staff are all very polite, helpful and caring and can not do enough for you. They are very attentive and are always organising lots of activities.

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Review from Samantha B (Regular Volunteer) published on 31 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When first entering the home I was greeted with warm energy from the receptionist. I was offered a drink while I waited for a member of activities to tell me what I would be ding. While working with the activities team everyone was really friendly and helped me wherever possible. when I had covered
a few hours on my placement, I was allowed to lead an activity. If I ever got stuck or needed help the carers were on hand helping myself and all of the residents who were in the activity. everyone is really caring and supportive.

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Review from James A (Relative of Resident) published on 31 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is always clean friendly an very welcoming when I visit. All staff are a credit to the home who seem to take real pride in where they work an jobs they do. Well done to all associated with Avery.

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Review from Susan R (Daughter of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum first went into Avery Lodge for respite, not something mum or the family wanted but important for mum's health and safety. We have all been overwhelmed by the care provided. The warmth and friendliness of staff has been exceptional and mum has settled to the extent that she is highly likely to remain
there. She raves about the food (thank goodness, she is gaining weight) and participates in the activities. We arrived once to find her having a facial and another time covered in paint following an art activity. She's definitely a late developer (years spent bringing up a family and caring for others) But right now she seem s to be having a great time. Brilliant news.

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Review from J B (Husband of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff very caring and very helpful in everything. A lot of activities are always happening to keep patients occupied and the place is well looked after in all departments with good atmosphere.

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Review from Gareth R (Friend of Resident) published on 29 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely care home. Residents appear to be happy and relaxed. staff are very attentive and genuinely care for the residents. The home is well looked after and always kept well and presentable. Staff can never do enough for residents.

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Review from L H (Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A really warm and friendly place to be. The staff can't do enough to make you feel welcome and residents always seem really happy to be there.

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Review from B A (Sister-in-law of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I come here to see my sister-in-law who has enjoyed being here. Everyone of the staff are very helpful and nothing is too much for them. They make me feel welcome. I am pleased with what they are doing to make my sister-in-law very happy.

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Review from Bethany (Granddaughter of Resident) published on 28 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma is well looked after, the staff are both helpful and friendly and the entertainment that is provided is enjoyable for the residents. The food looked lovely my grandma thoroughly enjoys the food.

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Review from Amy B (Friend of Resident) published on 28 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and the staff were great and vary caring. The residents seemed to love the food. Everybody is so friendly and the home is very clean. People at reception are very nice and willing to help with any questions you may have.

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Review from Leanne H (Granddaughter of Resident) published on 28 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative came to Avery lodge for some respite and when I visited I was amazed how much the home wasn't like a care home the decoration was tidy and clean it smelt fresh the care was phenomenal and the activity programme was fantastic it reminded me of a hotel hands down the best care home in Lincolnshire.

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Review from Stephen A (Father-in-law of Resident) published on 28 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

More like a HOME than care home, always a helpful and friendly welcome from reception staff. The staff always seem willing to help. Lounges and general residents areas clean well decorated with a calm and relax feel, with plenty of activities available, the large garden is also always well maintained.

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Review from Jo S (Friend of Resident) published on 28 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful setting and environment, excellent quality of care and only positive experiences when I visit my friend. I Would not hesitate to recommend Avery Lodge to anyone needing to find a caring, warm home of the highest standards for their loved ones.

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Current Review Score: 9.7 (9.705)

Overview of Review Score

The Review Score of 9.7 (9.705) out of 10 for Barchester Maple Leaf Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.705 for Barchester Maple Leaf Lodge Care Home is calculated as follows: ( (274 Excellents x 5) + (84 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 370 Ratings = 4.705

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Maple Leaf Lodge Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (12)

Kerry

Kerry Angeloni

Job Title: Senior General Manager

Joined: 2017

Hello, I am Kerry, General Manager at Maple Leaf Lodge. I joined Barchester in 2017 and am an experienced member of the regional leadership team.


I have management qualifications and many years experience of in managing care homes before coming to Barchester. I enjoy building relationships with residents and their families, responding to individual care needs and reassuring relatives that their loved one is in good hands at Maple Leaf Lodge.


I believe it is also vital for me to build good working relationships with all team members at our home, making sure they feel confident and supported in their roles. I like to guide staff by setting an example of how to provide care and support with the utmost dignity.


On a daily basis, I seek to enrich residents' lives by making sure we offer a choice of activities, conversation and entertainment.


Emma

Emma Cooper

Job Title: Deputy Manager

Joined: 2015

Hi, My Name is Emma and I am Deputy Manager here at Maple Leaf. I have been here since 2015 and love every aspect of my job. I am very passionate about my job and love to know that every day I come into work I try my best to impact positively the resident's well-being. Knowing that even the smallest of things such as a quick hello or a smile can improve their day greatly.


Hattie

Hattie Bridge

Job Title: Administrator

Joined: 2013

Hi, I’m Hattie and my job role is the home administrator. I have worked at Maple Leaf since 2013. I enjoy many aspects of my job but the main one is interacting with the lovely residents we have here in the home. I hope to make their day a little brighter somehow.


Courtney

Courtney Doncaster

Job Title: Activities Coordinator

Joined: 2018

My name is Courtney and I am proud to be the Activities Coordinator for Maple Leaf Lodge.


I have worked at Maple Leaf since 2018 and I started as a night career before taking the opportunity to lead the activities team. I always aim to give residents the best possible experience by creating an active living programme for each resident, which encourages mobility, social contact, independence and fun. Each and every person can thrive and live to their full potential with no day ever being the same.


Andrew

Andrew Neave

Job Title: Head Chef

Joined: 2009

I have worked at Maple Leaf Lodge since we first opened in 2009. I started as a kitchen assistant and worked my way up to Head Chef. I enjoy creating menus with the resident's input from our monthly meetings. The residents are always welcome in my kitchen and appreciate any of their feedback.


Carole

Carole Doncaster

Job Title: Head Housekeeper

Joined: 2021

I have worked at Maple Leaf since June 2021 as the Head Housekeeper. I enjoy being a part of the Barchester team.


The aspect I enjoy most about my job is being able to interact with different residents whilst I am keeping their homes nice and clean.


Mick

Mick Cant

Job Title: Head of Maintenance

Joined: 2014

Having started as a maintenance assistant in 2014, I am now the Head of Maintenance for our lovely Care Home. I enjoy working for Barchester and I am proud to represent the values they promote.


Michelle

Michelle Coleman

Job Title: Senior Care Assistant

Joined: 2017

I am a Senior Care Assistant here at Maple Leaf Lodge and have worked here since 2017. It is important to me that each individual resident gets the care and support they need.


Clare

Clare Smith

Job Title: Senior Care Assistant

Joined: 2015

I have worked at Maple Leaf Lodge since 2015. I am one of the Senior Care Assistants at Maple Leaf. I am passionate about giving high-quality care to our residents and supporting staff members.


Connor

Connor Arnold

Job Title: Chef

Joined: 2016

I have worked at Maple Leaf Lodge since 2016. I ensure each resident enjoys tasty and nutritious foods. I enjoy listening to what the residents comment on in our monthly resident meeting.


Sharon

Sharon Humphreys

Job Title: Hostess

Joined: 2022

Sharon is a lively person who spreads happiness within the home with her naturally caring nature. She takes the time to get to know each resident and have a chat.


Molly

Molly Ellis

Job Title: Admin Assistant

Joined: 2013

Hi, my name is Molly and I am the admin assistant at Maple Leaf Lodge. I have worked in the home since 2013 and I have worked in all departments. I enjoy working here because I like making the residents' lives enjoyable.