The residents are always the top priority and treated as you would a family member.
I C (Husband of Resident)
We have been very happy with the quality of her care and never have to worry
Laura G (Daughter-in-law of Resident)
I would have no hesitation in recommending the care home to anyone who asked me.
Roland S (Brother-in-law of Resident)
*All fee’s are based on a pre-admission assessment conducted by the team at Romford Care Home. Meadows Nursing Community fees start from £1,550.00 per week.
Romford welcome visitors to Romford Care Home. Please contact the home directly for the latest visiting arrangement.
Car parking is available
Romford Nursing Care Centre has a Review Score of 9.8 (9.796) out of 10, based on 46 reviews in the last 2 years. Over all time Romford Nursing Care Centre has 137 reviews.
Review from Ann H (Wife of Resident) published on 22 December 2021
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Michelle di Bella, General Manager at Romford Nursing Care Centre
Thank you for your review, it meant so much to all of us to receive this. I'm so glad that we are helping to create new memories for you and your family especially as the name of the community already has such special memories for all of you. I would like to say a big thank you for all of your support at such a difficult time for everyone and hope to see everyone together again soon.
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Review from Kathy S (Friend of Resident) published on 29 September 2021
Submitted via Postal Card •
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5.0 out of 5
Reply from Robi Chowdhury, Senior Marketing Officer at Romford Nursing Care Centre
Thank you so much for your kind words and for taking the time to leave your feedback.
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Review from G S (Daughter of Resident) published on 7 September 2021
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4.0 out of 5
Reply from Mark Bennett, Senior Management Team at Romford Nursing Care Centre
Thank you for your feedback. If you would like to discuss your experience in more detail the General Manager would welcome a conversation to discuss the areas of concern in more detail.
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Review from Yvonne B (Sister of Resident) published on 9 June 2021
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5.0 out of 5
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Review from Belinda F (Daughter of Resident) published on 3 June 2021
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5.0 out of 5
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Review from K V (Husband of Resident) published on 2 June 2021
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4.0 out of 5
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Review from A S (Cousin of Resident) published on 7 April 2021
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4.0 out of 5
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Review from Susan R (Daughter of Resident) published on 31 March 2021
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5.0 out of 5
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Review from Robert S (Son of Resident) published on 10 March 2021
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4.0 out of 5
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Review from Antony S (Son of Resident) published on 10 March 2021
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4.0 out of 5
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Review from James C (Friend of Resident) published on 6 January 2021
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5.0 out of 5
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Review from Edna R (Wife of Resident) published on 18 December 2020
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5.0 out of 5
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Review from Ian G (Son of Resident) published on 18 November 2020
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5.0 out of 5
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Review from Karen H (Daughter of Resident) published on 9 November 2020
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5.0 out of 5
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Review from Carolyn B (Relative of Resident) published on 5 October 2020
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4.0 out of 5
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Review from M M (Resident) published on 25 September 2020
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4.0 out of 5
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Review from Helen N (Granddaughter of Resident) published on 23 September 2020
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5.0 out of 5
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Review from A A (Friend of Resident) published on 21 September 2020
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5.0 out of 5
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Review from Roland S (Brother-in-law of Resident) published on 17 September 2020
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5.0 out of 5
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Review from J M (Niece of Resident) published on 17 September 2020
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3.0 out of 5
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The Review Score of 9.8 (9.796) out of 10 for Romford Nursing Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 46 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.796 for Romford Nursing Care Centre is calculated as follows: ( (432 Excellents x 5) + (95 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 534 Ratings = 4.796
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Romford Nursing Care Centre is based on 46 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 114 registered maximum number of service users is 22.8, which has been reached with 46 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Nov 2021
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Job Title: General Manager
Madalina began her journey in healthcare by training as a Registered Nurse in 2012. She entered the healthcare sector in 2015 as a Registered General Nurse, steadily progressing through leadership roles to become a senior manager. With a unique blend of hands-on nursing experience and managerial expertise, she brings a deep understanding of both clinical excellence and the importance of compassionate, person-centred care.
For Madalina, the most rewarding aspect of her role is the opportunity to make a positive change in residents’ well-being. She is passionate about delivering a holistic approach to care, ensuring that every resident receives not only high-quality clinical support but also the emotional and social engagement they deserve.
She believes Romford Care Home is special because of its whole-team approach to individual care. "We take great pride in providing wonderful care to all our residents. It’s a positive environment where we are all one big family, working together to offer the very best support."
With a strong commitment to excellence, a warm leadership style, a dedication to providing the highest standard of care and creating a nurturing home for residents and staff alike, Madalina is excited to lead Romford Care Home into its next chapter.
Job Title: Business Development Manager – South
Joined: 2020
My role as RCH Care Homes Business Development Manager in the South is to support residents and families who are looking at moving in to a care environment.
I feel very strongly about being able to offer the best advice and guidance about the facilities and services within our homes.
No two journeys are the same and I pride myself on building a relationship with each prospective resident and their family. I feel privileged to be part of their journey and to have the opportunity to continue to support them throughout.
Every day is different, but I go home with a sense of pride that I have made a difference to the lives of our residents and their families
I live within a short distance of our homes with my husband and young son, which gives my strong links to our local communities.
Job Title: Lifestyle Co-ordinator
Joined: 2020
I joined the Romford Care Home family in 2022 as a member of the Lifestyle Team. The part of my role that I am passionate about is supporting the residents and being instrumental in being able to provide meaningful, enjoyable, engaging and stimulating activities to all of residents.
I started working in the care sector at the age of 16 and was a Psychiatric Nurse for 8 years, I hold Stages 1 & 2 in British Sign Language which I enjoy using especially when I was working with young adults and children with learning disabilities. I have spent the last 6 years working within a childcare setting but felt it was time to come full circle and return to my true passion within residential care.
The best part of my daily routine is standing back and seeing the joy on the resident's faces and knowing that I have made a difference.
Job Title: Ancillary Manager
Joined: 2010
I started working at Romford Care Home when the home first opened 11 years ago as a Domestic Assistant. After 4 years, the opportunity came up to go for the Ancillary Managers position. I previously studied Health and Social Care at College so this has been a great opportunity to extend my knowledge.
I currently manage a team of 10, which includes 8 Domestic staff and 2 Laundry staff.
The home has 114 rooms, so my day is always full on. I love the workflow of the job and also the teamwork side where we all pull together to make sure the residents are well cared for.
Another element of my role is being able to support other departments, I often try to get involved with our Lifestyle Team and their events.
The most rewarding part of my job is listening to the resident’s stories and getting to know them all and their families.
