The residents are always the top priority and treated as you would a family member.
I C (Husband of Resident)
We have been very happy with the quality of her care and never have to worry
Laura G (Daughter-in-law of Resident)
I would have no hesitation in recommending the care home to anyone who asked me.
Roland S (Brother-in-law of Resident)
*All fee’s are based on a pre-admission assessment conducted by the team at Romford Care Home. Meadows Nursing Community fees start from £1,550.00 per week.
Romford welcome visitors to Romford Care Home. Please contact the home directly for the latest visiting arrangement.
Car parking is available
Romford Nursing Care Centre has a Review Score of 9.8 (9.796) out of 10, based on 46 reviews in the last 2 years. Over all time Romford Nursing Care Centre has 137 reviews.
Review from James C (Friend of Resident) published on 9 September 2020
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Overall Experience
5.0 out of 5
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Review from Trevor M (Son of Resident) published on 9 September 2020
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5.0 out of 5
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Review from K P (Wife of Resident) published on 28 August 2020
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4.0 out of 5
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Review from J J (Daughter of Resident) published on 20 August 2020
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4.0 out of 5
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Review from Susan S (Daughter of Resident) published on 20 August 2020
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5.0 out of 5
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Review from L J (Daughter of Resident) published on 20 August 2020
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5.0 out of 5
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Review from Stuart B (Son of Resident) published on 20 August 2020
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4.0 out of 5
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Review from Kirstie P (Great-granddaughter of Resident) published on 20 August 2020
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3.0 out of 5
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Review from S E (Brother of Resident) published on 19 August 2020
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5.0 out of 5
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Review from David L (Son of Resident) published on 17 August 2020
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4.0 out of 5
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Review from V Q (Partner of Resident) published on 14 August 2020
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Overall Experience
5.0 out of 5
Reply from Tracy Smith, Customer Relations Manager at Romford Nursing Care Centre
Thank you very much for taking the time to review our home. I will pass on your thanks to the team as its always nice for them to hear that their hard work is appreciated.
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Review from D B (Daughter of Resident) published on 13 August 2020
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5.0 out of 5
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Review from J B (Daughter of Resident) published on 13 August 2020
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5.0 out of 5
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Review from Kevin M (Son of Resident) published on 12 August 2020
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5.0 out of 5
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Review from K S (Daughter of Resident) published on 11 August 2020
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Overall Experience
4.0 out of 5
Reply from Tracy Smith, Customer Relations Manager at Romford Nursing Care Centre
Thank you very much for taking the time to leave a review and for your kind words, your feedback is invaluable. Our staff are working very hard to provide support for our residents and their loved ones too in these difficult times.
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Review from L D (Daughter of Resident) published on 10 August 2020
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5.0 out of 5
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Review from K M (Daughter of Resident) published on 10 August 2020
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Overall Experience
5.0 out of 5
Reply from Tracy Smith, Customer Relations Manager at Romford Nursing Care Centre
Thank you very much for taking the time to leave a review and for your lovely feedback. We know potential residents and their families find reviews such as these to be useful when considering a potential care home.
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Review from Vicky Q (Relative of Resident) published on 21 February 2020
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Overall Experience
4.0 out of 5
Reply from Jasmeet Rai, Associate Director at Romford Nursing Care Centre
Thank you very much for taking the time to leave a review and for your lovely feedback. We know potential residents and their families find reviews such as these to be useful when considering a potential care home.
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Review from Vincent B (Son of Resident) published on 21 February 2020
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Overall Experience
5.0 out of 5
Reply from Jasmeet Rai, Associate Director at Romford Nursing Care Centre
Thank you very much for taking the time to leave a response, it's really appreciated. Our team try to be as helpful as possible to both our residents and to their families so they'll be pleased to hear your positive feedback.
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Review from A C (Son of Resident) published on 31 January 2020
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Overall Experience
4.0 out of 5
Reply from Jasmeet Rai, Associate Director at Romford Nursing Care Centre
Thank you very much for taking the time to leave a review and for your kind words, your feedback is invaluable. Our staff endeavour to provide support not just our residents, but to their loved ones too.
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The Review Score of 9.8 (9.796) out of 10 for Romford Nursing Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 46 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.796 for Romford Nursing Care Centre is calculated as follows: ( (432 Excellents x 5) + (95 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 534 Ratings = 4.796
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Romford Nursing Care Centre is based on 46 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 114 registered maximum number of service users is 22.8, which has been reached with 46 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Nov 2021
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Job Title: General Manager
Madalina began her journey in healthcare by training as a Registered Nurse in 2012. She entered the healthcare sector in 2015 as a Registered General Nurse, steadily progressing through leadership roles to become a senior manager. With a unique blend of hands-on nursing experience and managerial expertise, she brings a deep understanding of both clinical excellence and the importance of compassionate, person-centred care.
For Madalina, the most rewarding aspect of her role is the opportunity to make a positive change in residents’ well-being. She is passionate about delivering a holistic approach to care, ensuring that every resident receives not only high-quality clinical support but also the emotional and social engagement they deserve.
She believes Romford Care Home is special because of its whole-team approach to individual care. "We take great pride in providing wonderful care to all our residents. It’s a positive environment where we are all one big family, working together to offer the very best support."
With a strong commitment to excellence, a warm leadership style, a dedication to providing the highest standard of care and creating a nurturing home for residents and staff alike, Madalina is excited to lead Romford Care Home into its next chapter.
Job Title: Business Development Manager – South
Joined: 2020
My role as RCH Care Homes Business Development Manager in the South is to support residents and families who are looking at moving in to a care environment.
I feel very strongly about being able to offer the best advice and guidance about the facilities and services within our homes.
No two journeys are the same and I pride myself on building a relationship with each prospective resident and their family. I feel privileged to be part of their journey and to have the opportunity to continue to support them throughout.
Every day is different, but I go home with a sense of pride that I have made a difference to the lives of our residents and their families
I live within a short distance of our homes with my husband and young son, which gives my strong links to our local communities.
Job Title: Lifestyle Co-ordinator
Joined: 2020
I joined the Romford Care Home family in 2022 as a member of the Lifestyle Team. The part of my role that I am passionate about is supporting the residents and being instrumental in being able to provide meaningful, enjoyable, engaging and stimulating activities to all of residents.
I started working in the care sector at the age of 16 and was a Psychiatric Nurse for 8 years, I hold Stages 1 & 2 in British Sign Language which I enjoy using especially when I was working with young adults and children with learning disabilities. I have spent the last 6 years working within a childcare setting but felt it was time to come full circle and return to my true passion within residential care.
The best part of my daily routine is standing back and seeing the joy on the resident's faces and knowing that I have made a difference.
Job Title: Ancillary Manager
Joined: 2010
I started working at Romford Care Home when the home first opened 11 years ago as a Domestic Assistant. After 4 years, the opportunity came up to go for the Ancillary Managers position. I previously studied Health and Social Care at College so this has been a great opportunity to extend my knowledge.
I currently manage a team of 10, which includes 8 Domestic staff and 2 Laundry staff.
The home has 114 rooms, so my day is always full on. I love the workflow of the job and also the teamwork side where we all pull together to make sure the residents are well cared for.
Another element of my role is being able to support other departments, I often try to get involved with our Lifestyle Team and their events.
The most rewarding part of my job is listening to the resident’s stories and getting to know them all and their families.
