The Belvedere

Horseshoe Lane, Alderley Edge SK9 7QP
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9.5 79 Reviews
  • The Belvedere, Alderley Edge
The Belvedere is situated in Alderley Edge, Cheshire and specialises in nursing dementia care for up to 41 residents.

The Home three storey purpose built home opened in June 2009 with the comfort of each resident in mind. Belvedere has a lounge on each floor, including a dining room with kitchen facilities, comfortable seating and opulent decor. There are also two snoozlem areas and a secure garden.

The Belvedere works closely with its neighbour, Cavendish Court who have the same owners, which allows both homes to maintain a flexible service in relation to individual needs and contact with numerous health experts.

All residents receive their own care packages in order to ensure they receive the health, attention and dietary requirements that health professionals indicate will improve their well-being.

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Care Provided by The Belvedere

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Howard (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Belvedere

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,485
    • Self-Funded Nursing Dementia Care from £1,726

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact The Belvedere to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Belvedere Reviews (79)

Total of 79, showing 21-40
9.5

The Belvedere has a Review Score of 9.5 (9.460) out of 10, based on 20 reviews in the last 2 years. Over all time The Belvedere has 79 reviews.

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Review from J H (Wife of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's very difficult when your husband needs to move into care and your way of living changes radically, for both of you. The Belvedere is helping us with this transition process. I know my husband is well looked after and safe. I visit daily and am impressed by the staff, both in giving me information
and accepting information/ideas from me. It feels open, friendly and receptive. The nursing staff are professional and attentive to individual needs. I feel that they know him well already.

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Review from E J (Resident) assisted by family/friend published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it is an excellent care home.

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Review from Christine C (Sister of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The new manager is putting in place many improvements that can be seen and ensuring that residents are at the centre of all changes. The home is a much happier and more positive place, after the inaccessibility during Covid. Staff seem to be increasing and show care for the residents. In the past, I
felt the home was understaffed and the place looked unloved. My sister has always seemed happy and cared for although under last management, many personal things were lost (eg. teeth, glasses and pants) and enquiries by the family were not dealt with.

Reply from Jackie Hirst, Marketing at The Belvedere

Thank you for taking the time to review. We are continuing to improve the service and very glad to hear that you have seen the improvements. Our management team has an open door policy for families so if there is anything you would like to raise, please feel free to see email or ring the manager or deputy manager and we will be happy to help.


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Review from Maddy B (Friend of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend seems happy with you. The staff and manager are lovely. This is the third home she has been in and by far the best.

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Review from S R (Daughter-in-law of Resident) published on 10 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this home enough. The standard of care is excellent, my mother is a resident there and has been for two years. The standard of communication is excellent. Even through Covid times when we couldn't visit, we had video calls and plenty of updates. The management and staff there feel like
family and nothing is too much trouble. I would not have my mother go anywhere else, she loves it there and has come on in leaps and bounds since being placed there.

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Review from Ian R (Son of Resident) published on 10 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to The Belvedere during Covid in June 2020. He suffered from Parkinson's and dementia and the staff were amazing. Within days, we knew he was going to be in good hands and we were not disappointed. Despite all the additional problems they had to cope with, we were always kept
informed and updated. Sadly, he passed away recently and on behalf of all the family, I would like to thank the entire team for taking care of him, I would not hesitate to recommend The Belvedere as the perfect home for loved ones who suffer from dementia.

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Review from J O (Next of Kin) published on 1 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a succession of short-lived managers, The Belvedere has been held up only by its host of dedicated carers and nurses, an absolute credit to the home who have worked tirelessly throughout the pandemic. The most recent CQC report awards a ‘good’ for the care and an ‘RI’ for the leadership. I think
this has been an accurate reflection and would agree with this rating. If the trajectory of recent improvements continues then I would anticipate Good/outstanding across the board. In addition to the superb care team, the home now has a wonderful new manager, supported by a fabulous deputy and friendly admin support. The home finally feels like someone at the helm cares. Communication has improved exponentially, and there is now a buzz of positivity. From a relative’s (and I’m sure my mum would agree) point of view, the new manager’s obvious passion for the best in dementia care is an absolute joy and relief.

Reply from Jackie Hirst, Marketing at The Belvedere

Many thanks for your beautiful and thoughtful review. It’s a pleasure looking after your lovely mum. Look forward to seeing you again at The Belvedere soon.


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Review from Ian R (Friend of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly greeting on arrival and from all staff. Room is clean and warm. My friend was comfortable but asleep. Thank you for caring for my friend so well over the past two years.

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Review from L K (Daughter of Resident) published on 6 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother entered The Belvedere in July of this year after being in a nursing house for five years with full dementia; the nursing home closed down. She was welcomed in, and it was straightforward. She is well looked after. Any concerns, I am informed of. As far as activities are concerned, I am told
this all happened, but I've seen no sign of any when I have visited, and these poor people need all the motivation they can get.

Reply from Jackie Hirst, Marketing at The Belvedere

Thank you for your review. We appreciate the feedback provided to the care we provide.
In regards to the activities, I can reassure you those are taking place daily.
We have a blog where we post weekly pictures of some of the events taken place in the home that week. The blog is accessible on the Belvedere care home webpage under news and events.
We are also putting in place an activity folder that will be displayed in the reception with pictures of the events we’ve provided and the engagement of our residents.
Our activities coordinator is now engaged in Christmas decorations engaging all residents in the festive time.
Kind Regards.


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Review from Charmaine S (Daughter of Resident) published on 17 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly and approachable, Mum and Dad are very happy here.

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Review from L E (Niece of Resident) published on 20 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful visit today to see my auntie for the first time in months. Excellent support and testing to make the visit safe. The staff are amazing. My auntie has been so well looked after both physically and emotionally. Looked so comfy and relaxed and made my Christmas complete. All the staff do an amazing
job. Thank you so much.

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Review from Brian B (Husband of Resident) published on 14 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in The Belvedere three months and my overall impression is that she is well cared for by professional and caring staff. I feel she is safe. The nurses are excellent, always having time to tell me about my wife's condition, mood and general health. The carers too always know about my
wife.

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Review from F M (Son of Resident) published on 14 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well run caring home.

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Review from W M (Daughter of Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. 10/10.

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Review from R C (Friend of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very professional, proactive and caring, and have an excellent understanding of my friend's needs. I would recommend the Belvedere without hesitation.

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Review from A S (Daughter of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have all been amazing. My Mum was in for respite and it was the perfect care home. I could not find any fault at all. I hope we can do this again. Thank you!

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Review from H H (Daughter of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in The Belvedere for six years until her death in September this year. Neither my sister or I lived locally so our visits were quite spread out.
We were pleased to leave mum's care in the hands of the staff, confident she was in good hands. Unfortunately, we couldn't be there
when mum died but they didn't leave her and she didn't die alone.

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Review from James C (Son of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been friendly and helpful since my father has moved here. They have a good understanding of his needs and hoe to meet them. I have found the staff to be very informative and they have very good attention to detail. It gives me peace of mind to have my father here as I know he is well
cared for.

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Review from Josephine C (Wife of Resident) published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We, the family, have been more than delighted with the quality of care and attention to every detail the resident has received since entering The Belvedere.

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Review from Ann E (Daughter of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was in another care home until December 2018. There was an incident and my father, whos is 98, was ejected from the home. There was no backup, care or notes provided. Luckily the manager at Belvedere took my dad and he has had marvellous care and attention. I cannot thank the manager and her
staff enough. My father was a soldier and now has the care he deserves from Belvedere. He has issues but they face them with kindness, I regularly visit and the staff are always so caring. Thank you.

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Current Review Score: 9.5 (9.460)

Overview of Review Score

The Review Score of 9.5 (9.460) out of 10 for The Belvedere is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.460 for The Belvedere is calculated as follows: ( (160 Excellents x 5) + (51 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 237 Ratings = 4.46

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Belvedere is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Oct 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Sarah

Sarah Barn

Job Title: Home Manager

I am a Registered Nurse and have worked within the Nhs and Care home setting for the past 16 years. I believe that our residents are at the heart of everything we do at The Belvedere. I strive to make positive improvements everyday to enusure that we are delivering the best possible care to our residents.