The Belvedere

Horseshoe Lane, Alderley Edge SK9 7QP
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9.5 79 Reviews
  • The Belvedere, Alderley Edge
The Belvedere is situated in Alderley Edge, Cheshire and specialises in nursing dementia care for up to 41 residents.

The Home three storey purpose built home opened in June 2009 with the comfort of each resident in mind. Belvedere has a lounge on each floor, including a dining room with kitchen facilities, comfortable seating and opulent decor. There are also two snoozlem areas and a secure garden.

The Belvedere works closely with its neighbour, Cavendish Court who have the same owners, which allows both homes to maintain a flexible service in relation to individual needs and contact with numerous health experts.

All residents receive their own care packages in order to ensure they receive the health, attention and dietary requirements that health professionals indicate will improve their well-being.

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Care Provided by The Belvedere

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Howard (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Belvedere

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,485
    • Self-Funded Nursing Dementia Care from £1,726

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact The Belvedere to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Belvedere Reviews (79)

Total of 79, showing 41-60
9.5

The Belvedere has a Review Score of 9.5 (9.460) out of 10, based on 20 reviews in the last 2 years. Over all time The Belvedere has 79 reviews.

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Review from Michael G (Husband of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had a bad experience with the first care home chosen for my wife, I then conducted a lot of research before securing a place at The Belvedere. Since my wife entered The Belvedere, I could not be more happy with the care and attention that she is receiving. Thank you to all the staff and manager.

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Review from Christine C (Daughter of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks for your excellent care of my father. The staff are ALL so caring, friendly, supportive of residents and family. It is so reassuring. Thank you again ...

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Review from Brenda H (Wife of Resident) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family are very pleased with the care my husband receives from the home, the staff are very good and pleasant, food also good, it's great that we can visit anytime day or night.

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Review from Lisa H (Daughter of Resident) published on 17 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad is a resident at the Belvedere he arrived in December 2018. I cannot fault this home at all. The first thing that always stands out is the cleanliness of this home is immaculate and Dad's room is always nice and clean. The staff are wonderful we are always made to feel very, very welcome and
nothing is too much trouble. Visiting Dad is always a pleasant experience.
Dad enjoys the food, there seems to be a good choice on a daily basis. The staff treat the residents with dignity and friendliness they always seem to know just how Dad is feeling. Communication is good I always feel I'm kept up to date with all that is going on with Dad. Management is very approachable. After 2 years of constant worry with Dad, I feel he couldn't be anywhere better his care is wonderful.

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Review from Evelyn E (Wife of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited my husband today and they had music man playing. Fantastic. Brilliant.

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Review from I M (Son of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at the home.

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Review from Victoria W (Daughter of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care Dad receives is excellent. Dad has been at the home for about 10 months and during this period of time the staff have treated him with dignity and respect. Always saying cheery words of encouragement for praise. Nothing is ever too much trouble, whether it is caring for his personal needs,
playing cards or chatting.

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Review from Dorothy M (Friend of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have worked as a carer in a hospice for more than 20 years so am very aware of the level of palliative care available when required. My dear friend did not need to be moved from Belvedere to the hospice as all her needs were met, physically and emotionally just where she was. An example - my friend
loved the natural world - one of my lasting memories was walking down the hallway to her room and hearing the sound of birdsong - it filled her room. A thoughtful carer was playing it to her. My friend ended her life peacefully, pain-free, surrounded by truly caring people who cared about me also. When my friend came to Belvedere the standards were high, but on a change of management, these lowered considerably. However, when the present manager came to Belvedere it once again became the place it was 3 years ago. Well done.

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Review from Debbie B (Daughter of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this shortly after my mother's death. Mum spent the last 10 months of her life here. She was always very well cared for with dignity and respect. I was given an enormous amount of support and always felt welcome. Mum was able to spend the last days of her life here - for that I will always
be grateful. I would not hesitate in recommending The Belvedere for the very best in nursing dementia care.

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Review from Samantha S (Daughter of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father arrived here in a very unstable state but the care staff and manager soon had him settled and feeling more comfortable than he had been in a long time. The staff are patient and very attentive to all his needs and made a lot of effort to get to know dad and memories from his past. Dad enjoys
time in the communal lounges and has gained weight as the food is a very good standard; homemade is always best! I can't thank the team enough so far.

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Review from Linda B (Wife of Resident) published on 9 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After trying two day care homes The Belvedere has been the only one my husband has been happy to go to and has settled down very happily.

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Review from Sheila (Partner of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is well run, clean and adequately furnished.
The staff are well trained.
They are caring, efficient and considerate to each individual need.

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Review from Bill G (Husband of Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Wife has frontal- temporal dementia and under section 117 of the mental health act and has been ill since 2013. In April 2014 I cared for my Wife at home for 3 years. In April 2017 the mental health team put my Wife into care. In November 2017 the residential care home gave notice for her to move.
I was bringing my Wife home every 2 days, bathing her, washing her hair, clothes and looking after her till 8pm. On March 20th 2018 my Wife moved to The Belvedere. They now take care of all my Wife's needs, baths, hair, helping to feed her, changing her clothes every day. I am extremely happy with all the staff that look after her. The management keep me up to date with everything that is going on. The activities my Wife loves and is very happy at The Belvedere. I am extremely happy with the management and all the staff, they always find time to speak with me.

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Review from Karen H (Daughter of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant care home. Staff are lovely and can't praise them enough. They treat the residents with such dignity and care and very much for the individuals' needs. We feel much more confident that my dad is being cared for by such wonderful people. Thank you.

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Review from Gaynor E (Niece of Resident) published on 11 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Final journey for my Uncle in Belvedere, but I cannot speak highly enough of this warm, caring and happy environment since his time began here.
He is loved and cared for by the most amazing of selfless, hardworking and genuine staff ranging from all positions. You all know who you are.
Sadly one day
soon, my time visiting will come to an end, but I will never forget the kindness and dignity my special Uncle has been given. Thank you, from the bottom of my heart.

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Review from Myrna B (Wife of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise too highly the care and attention given by each and every staff member to my husband during his residency at The Belvedere at the most difficult stage of his illness.

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Review from V L (Sister of Resident) published on 5 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has had a previous failed placement because his needs are complex. Since going to the Belvedere he is very settled as they understand his behaviour which can be perceived as challenging. The staff are well trained and very friendly.

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Review from Maureen V (Wife of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been staying there for approximately 18 months. He is settled and happy and enjoys his food very much. The staff are very helpful and understanding even if on occasions he has belongings which do not belong to him. He has once or twice been in trouble regarding a small punch-up, but again,
the staff tell me that it is all part of dementia and are very caring to explain this to me.

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Review from Dave B (Son of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is outstanding in its approach. I can visit my mother at any time of day; she is always well presented and clean. The manager is outstanding too in her dedication - a credit to the role. My mother's difficult condition has been managed to the highest level. I cannot commend more highly.

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Review from C (Wife of Resident) published on 21 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Belvedere has a very relaxing and friendly atmosphere provided by the staff. It is well managed by staff who are always approachable.

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Current Review Score: 9.5 (9.460)

Overview of Review Score

The Review Score of 9.5 (9.460) out of 10 for The Belvedere is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.460 for The Belvedere is calculated as follows: ( (160 Excellents x 5) + (51 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 237 Ratings = 4.46

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Belvedere is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Oct 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Sarah

Sarah Barn

Job Title: Home Manager

I am a Registered Nurse and have worked within the Nhs and Care home setting for the past 16 years. I believe that our residents are at the heart of everything we do at The Belvedere. I strive to make positive improvements everyday to enusure that we are delivering the best possible care to our residents.