The Belvedere

Horseshoe Lane, Alderley Edge SK9 7QP
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9.5 79 Reviews
  • The Belvedere, Alderley Edge
The Belvedere is situated in Alderley Edge, Cheshire and specialises in nursing dementia care for up to 41 residents.

The Home three storey purpose built home opened in June 2009 with the comfort of each resident in mind. Belvedere has a lounge on each floor, including a dining room with kitchen facilities, comfortable seating and opulent decor. There are also two snoozlem areas and a secure garden.

The Belvedere works closely with its neighbour, Cavendish Court who have the same owners, which allows both homes to maintain a flexible service in relation to individual needs and contact with numerous health experts.

All residents receive their own care packages in order to ensure they receive the health, attention and dietary requirements that health professionals indicate will improve their well-being.

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Care Provided by The Belvedere

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Howard (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Belvedere

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,485
    • Self-Funded Nursing Dementia Care from £1,726

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact The Belvedere to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Belvedere Reviews (79)

Total of 79, showing 61-79
9.5

The Belvedere has a Review Score of 9.5 (9.460) out of 10, based on 20 reviews in the last 2 years. Over all time The Belvedere has 79 reviews.

Overall Experience

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Date Published

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Review from Diana W (Cousin of Resident) published on 21 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I had to make a huge decision whether to move my relative to somewhere else in Surrey or closer to me in Cheshire. The staff at The Belvedere could not have been more helpful. They were very knowledgeable and once I made the decision and brought my 88-year-old relative up here they could not have
been more caring. He was well looked after and he kept his dignity to the end. I was very impressed with the care he received and would recommend the nursing home.

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Review from Yvonne S (Niece of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle has been in Belvedere for nearly a year. No matter what time of the day I visit him the carers are so welcoming. Great smiles. Always very positive and caring. Lovely atmosphere for my Uncle to be in. I have no qualms in recommending anyone to this home from home. Very safe, secure, caring,
clean, and above all, they really care and look after their residents.

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Review from Gail B (Friend of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a friend in the home twice a week and have always been made very welcome by all the carers etc.
If I want to know anything about my friend the carers have always been extremely helpful, thoughtful, kind and generous to me. They are always very pleasant and wonderful with the patients.

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Review from Neal H (Son of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is so well looked after in The Belvedere and I am given complete reassurance by the staff who look after her. They are a truly caring, professional group of people. They always give me time to let me know how mum is an when she needs anything. Mum had to be taken to A&E recently and one of the care
team accompanied her for over 10 hours. When mum eats, she is offered a taste of foods to help her choose which meal she wants.

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Review from J F (Daughter of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely happy home for my dad to live in. Very grateful for all the care, attention and love that all the staff give.

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Review from Richard W (Son of Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It has been almost five years since my Mum became a resident at The Belvedere. During that time Alzheimer’s has taken its toll and my Mum probably won’t see the sixth year. However, on the few occasions when I got ‘the call’ and I was informed that things were not looking too good for my Mum, the staff
at The Belvedere pulled out all the stops, bent over backwards and got my Mum back on the straight and narrow. I am very grateful to the staff at The Belvedere for the past five years for giving me relative peace of mind and being able to sleep at night in the knowledge that my Mum is in good hands.

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Review from Merle F (Wife of Resident) assisted by family/friend published on 30 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent on all accounts. The staff are absolutely superb sometimes under very difficult circumstances.


The atmosphere in the house in calm considering it is a house for dementia sufferers.


The management and administration are also excellent, the manager seems to have a knack for selecting

the right kind of staff and we know this hasn't always been the case.

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Review from Stephen I (Son of Resident) published on 30 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by The Belvedere since dad moved in has been excellent/ When he wasn't well staff acted promptly and during his hospital admission carers stayed with him. Staff are knowledgeable about dementia and strategies to cope with challenging behaviour.
The rooms are a good size, clean and
well decorated when we provided pictures for the walls they were put up quickly.
My father appears to enjoy the meals provided.

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Review from Alex D (Son of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident at Belvedere for over 2 years and has been through a lot, both with his illness and his care. He seems very well cared for at this stage of his life and it is testament to the efforts of the staff and management that they have been able to deliver this in the face of lower
fees and rising wages.

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Review from R B (Wife of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've been in nursing 42 years and it's not easy. I'm pleased with all care and standards. The food is sufficient and nutritional. Occasionally could do with extra carers but on the whole quite good. They have a difficult job but are kind to residents and visitors with a cheerful disposition. It's a
bonus when I go and visit my Husband. He's clean and the room also very nice. the Belvedere is to be recommended.

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Review from Paul G (Husband of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has only been in Belvedere for 2 weeks.
During that time she is being settled in. Cleanliness issues have been addressed along with clothing issues.
I am pleased with the progress she is making and the way the staff are dealing with her.

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Review from L P (Daughter of Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a very new resident and the staff have made the transition here very easy.
They are helpful, reassuring and caring.
My mother may never be happy but I feel a huge sense of relief that she is safe and well cared for.

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Review from J M (Relative of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care for individuals with high-level demands is always going to be difficult but we feel that the Belvedere staff deal with such issues as well as can be expected. Our relative always seems happy with the staff involved in care.

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Review from Sally H (Daughter of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Manager and Deputy show good leadership and dedication. However, there are frequently inadequate staffing levels to maintain safety e.g. at mealtimes when patients have to be fed in their rooms. In-house activities have improved but outings in the bus appear to have ceased.

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Review from Maureen V (Wife of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in The Belvedere since the 2nd December. He found it difficult to settle but staff were very patient and understanding and obviously were well trained. Later he was given 1/1 situation and this I feel made him aggressive but this was needed and helped along again patiently by staff.
He ate and slept very well but very often first to wake and do his usual marching up and down. Regardless of his nuisance factor and regular dosage of settling down down pills he is beginning to settle with many thanks to the staff.

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Review from Cindy S (Daughter of Resident) published on 28 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Top floor staff are excellent, caring and always willing to listen to any concerns that we might have. Management has always been available to discuss any issues that we might have. Activities and food are not high on our requirements as our mother has gone beyond the enjoyment of such. The cleanliness
of the home is good and importantly we are always made to feel welcome.

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Review from Malcolm G (Husband of Resident) published on 9 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a poor period, when many key people left because of the bad management, things are starting to improve. The current manageress and her deputy are making a good effort: I have faith in them.
The minibus has been standing idle for over a year and consequently outings to various local places have
not taken place. I am assured that steps are being taken to rectify this sad state of affairs.
The cook produces good food. There is a choice of dishes keeping all the residents happy is an impossible task: there is no magic solution There will soon be two activities organisers. There seems to be a shortage of staff and Agency workers are expensive.

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Review from Tom B (Husband of Resident) published on 7 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mainly excellent care and attention.

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Review from Pam H (Daughter of Resident) published on 7 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent high standard of care. The quality of staff good. Food much improved. Environment appropriate to needs. Good communication between staff and families. Residents treated with dignity and respect.

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Current Review Score: 9.5 (9.460)

Overview of Review Score

The Review Score of 9.5 (9.460) out of 10 for The Belvedere is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.460 for The Belvedere is calculated as follows: ( (160 Excellents x 5) + (51 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 237 Ratings = 4.46

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Belvedere is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Oct 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Sarah

Sarah Barn

Job Title: Home Manager

I am a Registered Nurse and have worked within the Nhs and Care home setting for the past 16 years. I believe that our residents are at the heart of everything we do at The Belvedere. I strive to make positive improvements everyday to enusure that we are delivering the best possible care to our residents.