Autumn Vale Care Centre

Danesbury Park Road, Welwyn AL6 9SN
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9.8 128 Reviews
  • Autumn Vale Care Centre, Welwyn
Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs.

A purpose-built home providing the very best of care in a relaxing and homely environment.

The home is also noted for delivering resident-centred care for those who have experienced dementia impacting their daily lives.

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Care Provided by Autumn Vale Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Prarthana Bhandari (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (69)
    • Single Rooms with ensuite Wet Room (69)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Autumn Vale Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,600
    • Self-Funded Residential Dementia Care £1,600 – £1,600
    • Self-Funded Nursing Care £1,700 – £1,700
    • Self-Funded Nursing Dementia Care £1,700 – £1,700
    • RESPITE Self-Funded Residential Care £1,800 – £1,800
    • RESPITE Self-Funded Residential Dementia Care £1,900 – £1,900
    • RESPITE Self-Funded Nursing Care £1,600 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,600 – £1,600

  • Fees are subject to an individual assessment of needs
  • (these prices are only a guideline, please contact Autumn Vale Care Centre to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visit anytime, however, it is helpful to know that meal times are:
    08:30-09:30
    13:00-14:00
    16:30- 17:30


  • Parking

  • Visitor Care Parking available


Autumn Vale Care Centre Reviews (128)

Total of 128, showing 121-128
9.8

Autumn Vale Care Centre has a Review Score of 9.8 (9.772) out of 10, based on 61 reviews in the last 2 years. Over all time Autumn Vale Care Centre has 128 reviews.

Overall Experience

  • 108
  • 18
  • 2
  • 0
  • 0

Date Published

128
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Review from Debbie T (Daughter of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this care home highly enough. My dad is so well cared for, he is happy and content. The carers are all doing a fantastic job and my dad likes them all. The nurses are really looking after him well. It is clean, friendly and welcoming. The management is good too, very efficient and
responsive. I can relax knowing my dad is in very good hands.

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Review from Kathie M (Friend of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This placement proved a successful one giving my friend the best quality of life. The environment is peaceful and caring. I was most impressed by the kindness and professional skills of the staff in the home. Always going the extra mile.

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Review from Leslie W (Husband of Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care and attention my wife receives.
It is a wonderful, friendly, caring facility.

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Review from Sheila H (Daughter of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my mother-in-law receives is of a good standard in the main. She is always clean and she seems happy most of the time. My only complaint is noticing if her nails or eyes need attention. They will do it if we ask but we would be happier if they noticed before we have to tell them. Her carers
are very good with her. She is always happy when they are around. We don't think she would have survived this long without their care.

Reply from Roda Williams, Home Manager at Autumn Vale Care Centre

Thank you very much for your comments which help us to improve always. As discussed, we have put measures in place to ensure all your concerns are addressed appropriately.


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Review from Lisa S (Daughter of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care mum receives. Meals always look good, staff are very friendly and caring. It is great to know mum is well looked after. Very happy with the home.

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Review from Linda L (Wife of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband who suffers from Alzheimer's was moved to Autumn Vale after being in hospital for seven weeks after suffering from sepsis.
He was unable to walk, is doubly incontinent and unable to feed himself.
The was no possibility of him coming home, so we have to find him a nursing home. Luckily
we picked Autumn Vale.
We have been pleased with the way he has been treated, even though he has only been here for three weeks, nothing seems too much trouble.
They have also looked after me and my family with empathy and kindness at a very difficult time.

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Review from Carl B (Son-in-law of Resident) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well done to all staff. 10 out of 10. Good luck. Thank you.

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Review from R W (Daughter of Resident) published on 5 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I believe the care home is great, people are looked after very well, with a caring and loving staff. Always seems clean and tidy. I really do not have any problems with any aspect of care or the home.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Autumn Vale Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 61 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 60 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Autumn Vale Care Centre is calculated as follows: ( (549 Excellents x 5) + (131 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 693 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Autumn Vale Care Centre is based on 60 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 60 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (1)

Asvin

Asvin Jhoollun

Job Title: Care Home Manager

Joined: 2018

Ash has been in the Care Industry for over 12 years and has worked in many and varied roles, both clinically and managerially in nursing, residential and hospital settings. Ash has a qualification in Leadership and Management Level 5 and Leadership in Dementia care OCN. Ash is determined to strive for excellence and wants the home to become the ‘beating heart of the community’ . Ash is passionate about staff training and applauds the group ethos of creating a caring, fun-filled and vibrant environment to work in.