Merryfields

7 Mill Lane, Felixstowe IP11 7RL
Submit a Review
9.8 55 Reviews
  • Merryfields, Felixstowe
Merryfields is a beautiful, family-run 20 bedroom home providing the highest standard of care whilst maintaining a home-from-home environment.

Each bright, sunny room has an en-suite bathroom with modern décor. The home is in short walking distance of the town and seafront.

A hand-picked team of friendly, highly qualified staff have been specially chosen for their dedication and attitude towards the elderly.

Extensive activities, entertainment and outings are undertaken regularly for both individuals and groups.

Show Merryfields on the Map

Care Provided by Merryfields

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Felixstowe Care Home for the Elderly Ltd
  • Person in charge
  • Samantha Shapwanale (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020

Funding & Fees Guide for Merryfields

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,250 – £1,250
    • Self-Funded Residential Dementia Care £1,250 – £1,250
    • RESPITE Self-Funded Residential Care £1,300 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,250 – £1,250

  • Merryfields charge a fixed rate of £1250 per week for all room types. Respite is for a minimum of 2 weeks. Additional services such hairdressing and chiropody will incur an extra charge that is subject to discussion.
  • (these prices are only a guideline, please contact Merryfields to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visit the home at any time


  • Parking

  • Plenty of free parking


Merryfields Reviews (55)

Total of 55, showing 21-40
9.8

Merryfields has a Review Score of 9.8 (9.761) out of 10, based on 9 reviews in the last 2 years. Over all time Merryfields has 55 reviews.

Overall Experience

  • 48
  • 7
  • 0
  • 0
  • 0

Date Published

55
5
6
9
46

Review from Alastair G (Son of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We've been incredibly impressed by the warmth, thoughtfulness and care given to my elderly mother. My parent has dementia and, beyond the care given, the creativity shown by the team towards providing engaging activities has been remarkable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N T (Relative of Resident) published on 8 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Merryfields is a warm, welcoming home with caring staff dedicated to the happiness and wellbeing of their residents. The wealth of activities they arrange is amazing, something for everyone. I would highly recommend Merryfields.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bessie R (Daughter of Resident) published on 4 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s has been a tough 12 months with covid - it has been very hard not being able to see Mum however Merryfields have been fantastic with their daily Facebook posts, videos and arranging FaceTime or WhatsApp calls. Merryfields also adapted very quickly to the government guidelines for visits by enabling
outdoor ones in the summer and then fitting a special screen to enable visits in the winter. I would recommend this home to anyone looking for the very best care for their loved ones especially if they have dementia.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Victoria W (Granddaughter of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my granny first entered the care home it was a big change for her, which made many of us family members anxious for how she would settle in. My granny has now been there for nearly 2 years and is very happy. The staff are friendly and always helpful. They have gone above and beyond to make my granny
feel at home and she has a new lease of life which we didn't think she would ever get back. I couldn't be more grateful to all the wonderful staff and the manager for all they have done for my granny and also with us family members. The last year has been difficult with our usual visits having to be put on hold but the home has gone above and beyond to help keep us in contact through phone calls, Facebook, Skype calls and general updates.
I know my granny is well looked after and that to me is priceless, I cannot thank the staff enough, from the cook to the maintenance man, carers and the manager.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J A (Daughter of Resident) published on 22 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently moved my father to Merryfields from another local residential home. The staff were very aware of his needs and quickly put a plan together to make sure that his needs were met. Within 24 hours they had contacted the doctor and arranged for my dad to have some appropriate medication, something
that he should have been given months ago. I am very grateful to the staff for improving my dad's life and taking a real interest in him.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Olivia A (Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident here for the last 3 months. I was made to feel welcome from the minute I walked in. I originally had an upstairs bedroom which I liked however I do not like to get too hot so asked if I could have a downstairs room so that I could have a patio door. Without question, I was moved
into a downstairs room. The staff are always friendly and caring. I couldn't fault them. I am very happy here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gerald B (Son of Resident) published on 6 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother sufferer from dementia and has been at Merryfields for almost two years. Throughout her time there she has received a high level of care and compassion for which I cannot thank the staff enough. The past few months have been difficult with the very necessary restrictions of COVID-19, but she
has been well cared for, and the staff have maintained their normal high standards throughout despite the additional pressures they have been under.
I am now able to visit her in the garden where a tented area has been set up for us to sit and chat safely for which I am grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dorothy K (Niece of Resident) published on 4 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Merryfields to anyone looking for a Care Home.
The care delivered is exceptional, the staff are so caring and treat everyone with kindness and dignity.
I feel confident knowing that my Aunt is being so well cared for.
During Covid-19 everyone has gone the extra mile to ensure we
kept in contact. I really cannot praise everyone enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T A (Brother of Resident) published on 20 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough for all that they have done for my sister since she entered Merryfields! Everyone is kind, considerate and caring. I have been welcomed when visiting, despite all the pressures of lockdown. Thanks for all the support given to my sister and me.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anthony C (Son of Resident) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended by a care home professional to place my mother at this amazing care home and are not disappointed. The food, hygiene and overall attention to detail are of a very high standard. They have also dealt with the Covid-19 virus very well indeed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann H (Sister of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Merryfields gave exceptional care to my sister, all staff were highly skilled and competent in their roles, never was anything too much for them.
I was treated as part of the ‘family’.
It was very comforting knowing my sister was so well cared for. And I cannot praise the home enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V J (Friend of Resident) published on 28 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly happy atmosphere where residents seem contented and well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John A (Brother of Resident) published on 28 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and her husband are both suffering from dementia. The standard of care they are receiving at Merryfields is excellent as is their accommodation. I am most impressed by the numbers and quality of staff who care for them and "care" is an appropriate word to describe how attentive and responsive
they are to their every need. My sister and her husband are always immaculately turned out when I visit them and Merryfields is always sparkling clean. They tell me the food is excellent. I am very happy in our choice of Merryfields.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jon L (Son of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Merryfields provided exemplary care for my mum and enabled her to spend the last few weeks of her life in a happy, dignifying and highly caring environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol R (Daughter of Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot praise the owner and his team enough. My mother needed respite care urgently and after I visited the home in the morning the owner collected my mum in his minibus along with her wheelchair and riser chair that same afternoon. The team looked after her brilliantly for a week until she was eventually
admitted to hospital.
We will never be able to thank the team enough for what they did at a very difficult and traumatic time for our family. I would not hesitate to recommend Merryfields. You can be sure that your relatives will be well looked after there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire C (Daughter of Resident) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Merryfields is a relatively small and family run care home which gives it a personal feel. I feel confident my mother is well cared for and receives medical attention when needed.
Staff are caring and treat residents with kindness and dignity from owners, management, carers, kitchen staff and cleaners.
They are all friendly, patient and gentle.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P L (Son of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother spent the six weeks of her life at Merryfields where she received excellent care and support in a happy environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B L (Friend of Resident) published on 22 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An extremely warm and caring care home.
Our friend was only there for 16 months but it was a very happy time for her.
At 96 she was ready to be looked after. All the staff were always nice and helpful with her, nothing was ever too much trouble and that also included us when we visited, always a lovely
cup of tea and a slice of cake.
Thank you so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Simon S (Son of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting several care homes within the area, it became very evident when visiting Merryfields this was the place for my mother. A very warm reception from the management and all staff. We were able to have a tour of the home straight away (all areas). The first thing was how exceptionally clean
the place was. Residents' rooms are spotless with great attention to detail and the needs of the individual. This has continued to be so with my mother having planned activities, dietary requests and above all a happy and safe environment to be in. Merryfields does what it says on the tin and that little bit extra. Exceptional.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle S (Daughter of Resident) published on 7 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing place. Staff have time for residents, they genuinely seem to care! My mother was with Merryfields for 5 weeks before we moved away, due to a job change. I just so wish that we hadn't been moving so far as I have found it impossible to replicate the standard of care enjoyed by Mum whilst
she was with the team at Merryfields. I know that Mum was comfortable during her stay. She is a particularly fussy eater and the team did try their best to find her something to eat at mealtimes. 'Ali's Cafe' is a great idea, where residents can order snacks anytime. Accommodation was clean and her room was a decent size. I would highly recommend this facility.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.761)

Overview of Review Score

The Review Score of 9.8 (9.761) out of 10 for Merryfields is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for Merryfields is calculated as follows: ( (93 Excellents x 5) + (15 Goods x 4) ) ÷ 108 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Merryfields is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet