Temple Grove

Crowborough Road, Herons Ghyll, Uckfield TN22 4BY
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9.9 114 Reviews
  • Temple Grove, Uckfield
Temple Grove is a care home rated Outstanding by the CQC (January 2020) for up to 65 people. Those living at Temple Grove are provided with personalised care plans tailored to individual needs, taking into account their history, likes and dislikes. Independence and choice are strongly encouraged and promoted throughout all aspects of life at the home.

Long-term, short-term, respite and convalescent care are all available at Temple Grove. The home can also cater for those with complex nursing care needs.

The en-suite bedrooms are fully furnished and include a desk, wardrobe, flat screen televisions and Wi-Fi. Residents are welcome to take along personal belongings and furnishings to make their rooms more comfortable and familiar. Bedrooms on the ground floor offer direct access into the gardens while those on the first floor feature picture windows, offering great views of the gardens.

Each floor has its own dining room and lounge and there are various additional facilities such as a film and TV room, a shop, a hair salon and family rooms.

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Care Provided by Temple Grove

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Medici Healthcare Ltd
  • Person in charge
  • Eileen Allison (General Manager)
  • Admission Criteria
    • Private and NHS referrals
    • Ages from 18 to 120
  • Room Information
    • Single Rooms (65)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2009
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for Temple Grove

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Vistors welcome 24 hours a day, 7 days a week


  • Parking

  • The home have able parking on site


Temple Grove Reviews (114)

Total of 114, showing 1-20
9.9

Temple Grove has a Review Score of 9.9 (9.881) out of 10, based on 37 reviews in the last 2 years. Over all time Temple Grove has 114 reviews.

Overall Experience

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Date Published

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Review from Avril S (Niece of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am next of kin for my elderly aunt and after a few years of resistance, worsening dementia several falls she agreed to go for some respite care. The manager made the whole process so much less stressful and when she and the staff visited my aunt they were wonderful with her. She has now been at Temple
Grove for 4 weeks which has flown by and has become a fully-fledged long-term resident. Every contact I have had with the team, special shout out to the staff member, has been friendly and lovely. My Aunt is so much brighter and happier. Thanks guys for your support and making it a great transition for my Aunt. I can't speak highly enough of Temple Grove. We are thrilled.

Reply from Catalin Gyulai, General Manager at Temple Grove

Thank you very much for your kind words; they are greatly appreciated. I'm glad to hear that your aunt is happy at Temple Grove and that the transition process has been less stressful. Moving from one's home to a nursing home can indeed be a traumatic experience, and our team is committed to ensuring a smooth transition for all residents. We take pride in being supported by our amazing staff, who consistently do an outstanding job. Their dedication and hard work contribute significantly to the well-being and satisfaction of our residents.


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Review from G T (Daughter of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a long-term resident in Temple Grove. Throughout her eight years she came to be a friend of many members of staff. In the earlier years she enjoyed the activities, in her later years, she was cared for with incredible devotion and skill. We have been so comforted by the knowledge that
she being looked after so well. I thoroughly recommend Temple Grove.

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Review from P C (Son of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not have asked for more. Was used for the final few weeks of my father's life and could not have been more impressed. Lovely staff - who seemed genuinely to care, something you soon discover is not the case everywhere - as well as excellent facilities.

Reply from Mark Ellison, Owner at Temple Grove

Many thanks for taking the time to write such kind words at a difficult time, it means a lot to the staff. Our thoughts are with you and your family.


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Review from C A (Next of Kin) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional home, grounds and conditions.
Food and staff amazing. They fully engage residents and family. Good value for money.

Reply from mark ellison, Owner at Temple Grove

Many thanks for your kind review. I notice that you felt the rooms could be better. I'm pleased to say we are just completing our refurbishment where we are providing new bathrooms and furniture in the residents' bedrooms. Last we also finished the refurbishment of the common areas updating the lounges, dining rooms, family rooms as well as creating a new hair salon/nail bar and a new cinema/sensory room. I hope you like the results! Many thanks


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Review from Robert W (Husband of Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At first glance, it might appear that I have completed this review without too much thought. That is not the case.
I have been visiting for eight months, I have not found anything that I have needed to bring to anyone's attention - it really is that good.
A very big plus is the continuity of having
permanent staff.

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Review from Roger B (Nephew of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I placed my aunt at Temple Grove following a recommendation by the manager of a local care home because she needed 24-hour nursing and care following a stay in hospital for pneumonia. The overall package of care provided by the staff at Temple Grove was excellent from the admin staff, the care and nursing
staff, led from the top by the two owners. My aunt enjoyed her end-of-life care at Temple Grove, which ended today as she passed away with my wife and I at her bedside.

Reply from Mark Ellison, Owner at Temple Grove

Roger My sincere condolences at your Aunt's passing. Thank you for taking the time to write your kind words. It's lovely to hear your Aunt enjoyed her time with us and everyone at the home wishes you and your family the best at this difficult time. With best wishes.


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Review from Paul M (Son of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. Temple Grove has a very caring and solicitous staff, very professional, and always respectful. Importantly they are proactive, identifying potential issues and concerns and discussing them with us. Our parent's care is clearly the top priority for them. Although frequently busy, they always
have time for my parents and have provided companionship as well as professional care. We have both parents in care, both in their mid-90s - frail but competent. In many ways, this presents different challenges from other residents, but Temple Grove has risen splendidly to the challenge, for example supplementing their many social activities with personalised excursions such as local outings for tea or to visit local sights (all with support/supervision of course). Care homes are expensive; but as we have seen the level of attentiveness and care our parents have received, we do not begrudge the cost.

Reply from mark ellison, Owner at Temple Grove

Many thanks for your kind words. We are pleased to see how well your parents have settled in. Do please let us know if there is anything else we can do for them. Many thanks


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Review from Elizabeth D (Respite Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with all aspects. All staff very helpful. Plenty of activities available. My family and friends welcomed my visits.

Reply from Catalin Gyulai, General Manager at Temple Grove

Thank you very much for your kind words. Much appreciated!


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Review from C B (Son of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When finally deciding to place my son in a nursing home we visited Temple Grove and we were very impressed and felt very reassured that he would be safe and happy and that his care was of the greatest importance to the home as it is to us. He has settled in well by being made to feel welcome and included
the same as we are when we come to visit him. Going forward we feel the home can accommodate all of his needs now and as his condition progresses.

Reply from Catalin Gyulai, General Manager at Temple Grove

Thank you very much for your kind words. I am so glad to see your son settling so well at Temple Grove. We understand that the transition from home to a nursing home can be very daunting, for both residents and family members, however, we are doing our best to make this transition as smooth as possible.


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Review from S S (Daughter of Resident) assisted by family/friend published on 23 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As with any move from private homes to nursing homes, this can be challenging and we were concerned as to how my mother would cope. From the first day that my mother arrived everyone has been lovely to her. She has been made very welcome and has become very comfortable in the home environment. I would
especially like to mention the person who has taken mum out on trips and done all he can to help her. Thank you.

Reply from mark ellison, Owner at Temple Grove

Thank you very much for taking the time to write your kind words, which I know our staff will greatly appreciate. I am glad to hear your mother has settled so well and we will ensure we do all we can to ensure she continues to enjoy her time with us. Thank you.


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Review from L B (Daughter of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Temple Grove is such a wonderful place for Mum. She settled in immediately and the staff are genuinely kind, compassionate and care so much. I don't worry one bit and know when I'm not around she has fun and so well cared for. I could not recommend this home highly enough.

Reply from Catalin Gyulai, General Manager at Temple Grove

Thank you very much for your kind words and we are pleased to hear that your mother settled at Temple Grove. We are always aiming to provide outstanding care to our residents.


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Review from Jon P (Son-in-law of Resident) published on 14 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was becoming increasingly frail and in need of respite care. Her home was 150 miles from us, totally unsuited for her needs and her husband was no longer able to give much assistance. My daughter did a lot of research into local care homes and was impressed with Temple Grove. We were
shown around by the Welfare Officer, an amazing ambassador. Everyone we met was warm, friendly and genuinely welcoming. The facilities and rooms were spotless and delightful. We moved her into Temple Grove in late January and she settled in very quickly. Her room was bright, spacious, well-appointed and overlooked delightful gardens. Sadly, within a few short days, her health took a major turn for the worse and we lost her shortly after. All of the Temple Grove team were caring gentle and kind throughout this period. We can't give enough praise for the home and its team, simply outstanding. Thank you everyone.

Reply from Catalin Gyulai, General Manager at Temple Grove

Thank you very much for your kind words. Much appreciated


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Review from B D (Wife of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team who looked after my husband were happy in their work which made the whole experience pleasant. They went above and beyond to make it comfortable for us. Nothing was too much trouble.

Reply from Catalin Gyulai, General Manager at Temple Grove

Thank you very much for your kind words, much appreciated.


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Review from K S (Daughter of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care is great.
The facilities are great.
The carers are lovely.
Thank you.

Reply from Mark Ellison, Owner at Temple Grove

Thank you very much for your positive review of our service. We greatly value your feedback.


Many thanks


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Review from Andy H (Son of Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely professional and genuinely care about their residents, unlike the previous home. There is very little turnover of staff which has an extremely positive impact on the care and is a testament to the home management. I cannot the level of care high enough, Temple Grove has been
a game changer for my mother.

Reply from mark ellison, Owner at Temple Grove

Many thanks for your response and I'm pleased your mother is enjoying her stay. I'm also glad you have noticed the continuity of staff. We do overstaff to ensure that we don't have agency in the home and ensure we can maintain our levels of care. Our staff ratios are 1:3 compared to the sector standard of 1:6.


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Review from Maisie N (Granddaughter of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my grandad here was a really enjoyable experience. The staff are extremely hospitable and always had time to talk about my grandfather's treatment. The facilities were always clean and the variety of activities offered to residents was amazing. The staff were amazing at any time of day. My
grandfather seemed comfortable and people were always in and out to check on him.

Reply from mark ellison, Owner at Temple Grove

Thank you so much for your review, it is much appreciated by all the staff. I’m really pleased to hear your father is enjoying his time with us.


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Review from C A (Granddaughter of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma receives amazing care and the people who attend to her needs are just wonderful! We are always welcomed by everyone we see and the atmosphere of Temple Grove is always calm and friendly. One staff member is wonderful and caring. Another is a joy when he pops in as is the cleaner and the entertainment
ladies. The leads of entertainment are so super lovely too, nothing but good things to say.

Reply from Mark Ellison, Owner at Temple Grove

Thank you so much for your feedback, its particularly nice to hear that you are pleased with so many different roles in the home. Much appreciated.


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Review from P H (Son of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely to see Mum as she is now today. She has come so far. Lovely for us all to see.

Reply from Mark Ellison, Owner at Temple Grove

Thank you it is great to here your mum is thriving here.


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Review from C E (Daughter of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After viewing several care homes, Temple Grove was chosen for my father due to its cleanliness and amazing staff. Everyone was so kind and helpful.

Reply from Mark Ellison, Owner at Temple Grove

Thank you for your kind words, which are very much appreciated.


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Review from F M (Daughter of Resident) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Temple Grove for four years. Throughout this time he has received excellent care. Without exception, the staff are professional, attentive and warm. They go above and beyond to meet his every need. As visitors, we are always welcomed with a smile and greeted by name. Everything and
everyone is taken care of at Temple Grove.

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Current Review Score: 9.9 (9.881)

Overview of Review Score

The Review Score of 9.9 (9.881) out of 10 for Temple Grove is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.881 for Temple Grove is calculated as follows: ( (389 Excellents x 5) + (42 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 436 Ratings = 4.881

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Temple Grove is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2020

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Temple Grove

What types of Care is Temple Grove registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Temple Grove provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Temple Grove have?

There are 65 Single Rooms.

What are the Facilities & Services at Temple Grove?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Temple Grove to the centre of Uckfield?

3.5 mile(s) as the crow flies, distance by road may be significantly further.