The home has an open door policy, welcoming friends and family at all times.
If a meeting with the Home Manager is required, please call in advance.
Meal times are protected - there will be limited answer to phone calls or the door during these times. Please contact the home directly for information on these mealtimes.
Free parking available on site.
Kavanagh Place has a Review Score of 8.9 (8.851) out of 10, based on 4 reviews in the last 2 years. Over all time Kavanagh Place has 12 reviews.
Review from C Z (Niece of Resident) published on 23 December 2024
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Reply from Jo Hemmingway, Marketing and Communcations Officer at Kavanagh Place
Thank you for taking the time to leave a review. We're glad to hear that you're happy with the care and support the team are providing for your Aunty, we hope she's settling in well into her new home.
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Review from C D (Brother of Resident) published on 4 July 2024
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Reply from Jo Hemmingway, Marketing and Communications Officer at Kavanagh Place
Thank you for taking the time to leave a review. Your kind words truly mean so much to hear. We'll pass this on to the team at Kavanagh Place - I'm sure it'll make their day!
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Review from J G (Brother of Resident) published on 11 June 2024
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Reply from Lauren Hallas, Marketing and Communications Officer at Kavanagh Place
Hello, thank you for your kind review of Kavanagh Place and Strawberry Fields Unit. We're overjoyed to hear your feedback and we'll be sure to pass it on to the team!
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Review from Zoe M (Wife of Resident) published on 30 October 2023
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Review from Jan C (Mother of Resident) published on 17 May 2021
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Reply from Jenna Wood, Exemplar Health Care at Kavanagh Place
Thank you for taking the time to review our care home. We're so glad to hear that your son had a positive experience at Kavanagh Place and that you were happy with the team and his care. We'll pass your feedback onto the team who will be delighted.
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Review from Shelia H (Wife of Resident) published on 1 April 2020
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Reply from Lisa Sutton, Home Manager, Kavanagh Place at Kavanagh Place
Thank you so much for your review. We are touched that you call us “true angels”!
It’s our pleasure to care for your husband – and I’ll make sure to pass on your very kind words to his care team, who really like him and enjoy spending time with him. We look forward to your next visit!
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Review from L W (Friend of Resident) published on 28 February 2020
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Review from A B (Father of Resident) published on 24 September 2019
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Reply from Lisa Sutton, Home Manager at Kavanagh Place
Thank you very much for sharing your thoughts on our home - we are delighted you are so pleased with our bespoke, specialised care. It’s such a pleasure to care for your family member, and I will make sure to pass your comments onto their care team.
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Review from William C (Husband of Resident) published on 23 May 2019
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Review from Susan C (Wife of Resident) published on 12 April 2019
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Review from Kelly R (Daughter of Resident) published on 26 September 2018
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Review from Linda F (Niece of Resident) published on 16 December 2016
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The Review Score of 8.9 (8.851) out of 10 for Kavanagh Place is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Kavanagh Place is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.851 Points relating to the number of positive Reviews for Kavanagh Place is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 4 Positive Reviews ÷ 8.4 = 0.476
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 May 2024
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Job Title: Home Manager
Hi, I'm Sarah, the Home Manager at Kavanagh Place care home in Liverpool.