Amy Woodgate House

Nigel Fisher Way, Chessington KT9 2SN
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9.8 47 Reviews
  • Amy Woodgate House, Chessington
Amy Woodgate House work to promote independence within a secure, homely environment, ensuring all residents are treated as individuals and with dignity and respect.

As a resident of Amy Woodgate you are encouraged to live as independently as possible within a safe and caring environment.

Amy Woodgate House are committed to making that each resident and service user receives a fair service and a person-centred approach to their care.

Show Amy Woodgate House on the Map

Care Provided by Amy Woodgate House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kristina Jacunskien (Home Manager)
  • Admission Criteria
    • Residential Dementia Care - Local Authority and Private Placements
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Single Rooms with ensuite Wet Room (44)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Funding & Fees Guide for Amy Woodgate House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,600
    • Self-Funded Residential Dementia Care £1,600 – £1,600
    • RESPITE Self-Funded Residential Care £1,600 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £1,600

  • Respite Care Fees are subject to an assessment of individual needs.
  • (these prices are only a guideline, please contact Amy Woodgate House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The support and involvement of relatives and friends is very welcome and visitors are allowed at any time.


  • Parking

  • Parking on site, parking also available on local streets.


Amy Woodgate House Reviews (47)

Total of 47, showing 1-20
9.8

Amy Woodgate House has a Review Score of 9.8 (9.822) out of 10, based on 18 reviews in the last 2 years. Over all time Amy Woodgate House has 47 reviews.

Overall Experience

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Review from Ann E (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The atmosphere in the room was happy and calm. Quiz with some residents causing lots of laughter. My sister and I took part too! The staff was very helpful and knowledgeable. Mum enjoyed her tea and shortbread biscuits. Really pleasant visit today. Reassured every time we visit that the staff are caring
for her to the best of their ability.

Reply from Kristina Jackunskien, Home Manager at Amy Woodgate House

Thank you for your kind words! We're so glad you enjoyed the visit and had a wonderful time with your mum. Regards.


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Review from Jill L (Sister of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Spotlessly clean, excellent care and best of all kindness, compassion and attention from an excellent team who always seem to look for extra ways to make residents feel at home. Even great care is taken over residents' laundry which is delivered to each room and hung up.

Reply from Kristina Jacunskien, Home Manager at Amy Woodgate House

Thank you for your kind words. Warm regards.


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Review from J S (Son of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amy Woodgate House is an amazing care home, the staff are outstanding and very caring. Amy Woodgate House is always spotless, clean and very welcoming.
It is a home-from-home.
I wouldn't want my father to be anywhere else.

Reply from Satinder Singh, Manager at Amy Woodgate House

Thank you so much for your wonderful review! We'll be sure to share your kind words with the team.


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Review from C R (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family are very happy with the care as is mum. She loves being at the care-home. The food is excellent, the permanent staff are caring and show much care towards the residents. I had a meeting with the manageress which went very well regarding a few things and agency staff which hopefully will not
be present at the care home, permanent care staff are preferred than agency.

Reply from Satinder Singh, Manager at Amy Woodgate House

Thank you for sharing your feedback! We're thrilled to hear that both your family and mum are happy with the care she's receiving. It's wonderful to know she enjoys the food and the caring approach of our staff.


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Review from Ann E (Daughter of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is often confused. The staff know her well. One lady brought her a cup of tea, which she loved. They can comfort her. Today I left her about to do cooking with the activity coordinator. Earlier, she'd been singing along to some old music playing in the background, the words of which came back to
her. She no longer knows who I am, her other children, grandchildren and great-grandchildren - all of whom she had hands-on contact with. She couldn't be in a better place. Forever grateful to the staff.

Reply from Satinder Singh, Care Home Manager at Amy Woodgate House

Thank you for your kind words! We're delighted to know our staff are helping your mum feel comfortable and cared for.


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Review from Santanu C (Husband of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Though my wife has been there since January 2023, she seems to be much more settled without any doubt. Any comment is based on the short time I can visit because of my mobility due to attending dialysis three times a week.

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Review from C C (Wife of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault Amy Woodgate House Care Home.

Reply from Chante Woodley, Marketing Coordinator at Amy Woodgate House

Thank you for your lovely comment about Amy Woodgate House Care Home and the team. The care and services we deliver, as a team, to our residents and families are extremely important to us. Your feedback will be shared with the team. Kind regards.


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Review from S L (Daughter of Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy overall.

Reply from Chante Woodley, Marketing Coordinator at Amy Woodgate House

Thank you so much for your response. We strive to provide exceptional care to all our residents at Amy Woodgate House. Kind regards.


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Review from Catherine G (Wife of Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has young onset dementia and admitting him to residential care was the hardest decision.
I couldn't wish for a more caring environment for him. Carers treat him with respect and compassion. They make a horrible situation more bearable.

Reply from Chante Woodley, Marketing Coordinator at Amy Woodgate House

Thank you so much for taking the time for this great feedback, I will pass your compliments to the team. At Amy Woodgate House, it's wonderful to hear we succeeded in making this a home away from home. Kind regards.


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Review from Beverley W (Daughter of Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful. Staff communicate really good.

Reply from Chante Woodley, Marketing Coordinator at Amy Woodgate House

Thank you, your response is greatly appreciated. Here at Amy Woodgate House, we strive for exceptional care for all our residents. Kind regards.


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Review from P H (Sister of Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with the care given to our sister over the year she has been here. She is happy and content.
We also had a fun day Saturday which was great fun. Staff are excellent. So happy with the choice we made.

Reply from Chante Woodley, Marketing Coordinator at Amy Woodgate House

Thank you for your lovely comments about our care and the events! We are pleased to hear your sister is happy at Amy Woodgate House. The care and services we deliver, as a team, to our residents and families are extremely important to us. Your feedback will be shared with the team. Kind regards.


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Review from M H (Brother-in-law of Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely grateful to the management and staff of Amy Woodgate House for the care and support they give to our sister. Her happiness and contentment with her new home are reassuring to the whole family, Amy Woodgate manages to successfully blend efficiency and security with compassion and empathy.
Our thanks to the entire team.

Reply from Priyanka Gadhe, Marketing Administrator at Amy Woodgate House

Thank you for your lovely comments about Amy Woodgate House Care Home and the team. We are pleased to hear your sister is happy at the home. The care and services we deliver, as a team, to our residents and families are extremely important to us. Your feedback will be shared with the team. Kind regards.


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Review from M B (Husband of Resident) published on 19 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been here for five years now. We are very satisfied with the new management as they are more approachable and caring. Congratulations to all of you at Amy Woodgate House.

Reply from Priyanka Gadhe, Marketing Administrator at Amy Woodgate House

Thank you so much for taking out time to leave us a kind review. We are glad to hear that you’re satisfied with the quality of care. At Amy Woodgate House, we strive to provide exceptional care services to all our residents.
Kind Regards.


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Review from S B (Daughter of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today was very enjoyable. The staff were very nice and accommodating. The BBQ was delicious, and the music was lovely. The drinks, alongside the games and quizzes, were very fun.

Reply from Priyanka Gadhe, Marketing Administrator at Amy Woodgate House

Thank you so much for your kind review about Amy Woodgate House care home. We appreciate your kind words.


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Review from S C (Son-in-law of Resident) published on 31 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff worked extremely hard to make a special afternoon for all the residents and families. Well done to all!

Reply from Priyanka Gadhe, Marketing Administrator at Amy Woodgate House

Thank you for sharing your positive experience with us. We appreciate your kind words. At Amy Woodgate House we strive to provide exceptional care to all our residents. Kind Regards.


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Review from Pam G (Daughter of Resident) published on 12 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum is always treated with respect and kindness. The carers (and all staff) actually do care. There are activities and events organised for the residents and also their loved ones. I'm very grateful for the time, effort and care that's given to our mum. Thank you.

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Review from M B (Husband of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a wobbly start, Amy Woodgate House is now very good.
Activities are excellent, the food is good and the care is good, perhaps a few more professional people. Overall very good. Good management.

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Review from H O (Daughter of Resident) published on 31 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with Amy Woodgate House, very efficient, happy staff at all levels. The building is always clean, tidy and warm. My mother is always very happy which is excellent. She is always clean and nicely dressed. Any medical problem or issue is resolved quickly and efficiently. My mother cannot
join in with a lot of the entertainment (mentally) but always enjoys the music. I am very happy with the service.

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Review from Mark W (Son of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Amy Woodgate since November 2022 and we are very happy with the home. When we looked at a few homes, it was here that we kept comparing to, as we instantly felt it was right for my mum. It was recommended by a friend whose mum is a resident. There was a gut feeling straight away, just
like when you choose a house. We visit often and every staff member we meet is personable, kind and caring, even though we know she can be a challenge at times. We can't thank them enough for making mum so welcome and making the transition so smooth after us making a very difficult decision to place her in a care home nearer to us. After living in her house for 50 years we are astonished how well she has adapted to her new environment. This is a credit to her and the great staff here. She's eating well now and her mobility has really improved and she is always clean. They have a dedicated activities organiser so there's always something going on. Keep up the great work Amy Woodgate!

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Review from S A (Daughter of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The team at Amy Woodgate have been very responsive to mum's needs and have given her excellent support, respectful of her and her wishes at all times. We as a family are consulted if decisions need to be made for mum and concerns are listened to and addressed.

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Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for Amy Woodgate House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.822 for Amy Woodgate House is calculated as follows: ( (177 Excellents x 5) + (36 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 214 Ratings = 4.822

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Amy Woodgate House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 13 Mar 2025

We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.


Awards / Recognitions (14)

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Meet the Team (0)

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Frequently Asked Questions about Amy Woodgate House

What types of Care is Amy Woodgate House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Amy Woodgate House provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Amy Woodgate House have?

There are 44 Single Rooms.

What are the Facilities & Services at Amy Woodgate House?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Amy Woodgate House to the centre of Chessington?

0.5 mile(s) as the crow flies, distance by road may be significantly further.