Albion Court Care Home - Avery Healthcare

Clinton Street, Winson Green, Birmingham B18 4BJ
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9.7 64 Reviews
  • Albion Court Care Home - Avery Healthcare, Birmingham
Albion Court care home is a multicultural home situated in Winson Green, Birmingham. They offer residential, dementia, nursing and respite care. The home provides high-quality care in a homely environment, all bedrooms are en suite and you can personalise these with your own items.

The team warmly welcome couples or companions to continue their care journey together in the care home.

They offer a wide range of activities to promote your health and well being, ranging from exercise sessions, yoga, book club, gardening and modern technology such as Skype. Residents can also have their hair done in the hairdressers which is open daily in the home. There are plenty of cosy lounge areas, offering the perfect social environment.

The home is exceptionally inclusive with residents rom a range of cultures and backgrounds. Languages spoken by staff include English, Punjabi, Urdu, Hindi, Romanian, Spanish.

A registered service care home with nursing for 89 people, the home is privately operated but funding can be arranged through your local council.

Care Provided by Albion Court Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 89 Service Users
  • Privately Owned
  • Care Offered
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Beverley Aldridge (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (89)
    • Single Rooms with ensuite Wet Room (89)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2009
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Albion Court Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £950
    • Self-Funded Residential Dementia Care from £1,168
    • Self-Funded Nursing Care from £1,200
    • Self-Funded Nursing Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £950
    • RESPITE Self-Funded Residential Dementia Care from £1,168
  • (these prices are only a guideline, please contact Albion Court Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Wheelchair Access
  • Parking
  • Excellent parking


Albion Court Care Home - Avery Healthcare Reviews (64)

Total of 64, showing 1-20
9.7

Albion Court Care Home - Avery Healthcare has a Review Score of 9.7 (9.683) out of 10, based on 25 reviews in the last 2 years. Over all time Albion Court Care Home - Avery Healthcare has 64 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I'm going to describe my experience with this care home. My Dad stayed here for around 6 months and he had a really good experience. He was really happy here with the staff. The staff were really friendly and they all treated my Dad as a friend. I would recommend this care home for your loved ones.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you so much for this lovely report we really appreciate your feedback.


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Overall Experience  Overall Experience 4.0 out of 5

Mum is slowly settling in. The staff are very supportive and caring.
Lost her nightie but I'm assured they'll find it.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you for this feedback I am glad your mom has settled in please let me know if the nightie has not turned up and I will chase the staff up to find it.


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Overall Experience  Overall Experience 5.0 out of 5

Upon visiting the home prior to my father being offered a placement here I found management and also staff to be very friendly and informative. We have also been greeted with a smile and a very professional manner each time we have visited. All staff appear to interact very well with the people who
live here.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you very much for this lovely review and I hope your father is very happy living here at Albion Court.


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Overall Experience  Overall Experience 5.0 out of 5

My father has recently moved into Albion Court and so far the staff has been very high in their standards of care and quality also the activities coordinator has been so helpful, actually 10 out of 10 as has all the other staff the home is so clean it's like home from home good on the cleaners for doing
an excellent job the management is so lovely especially the manager for taking time to show us around on our first meeting as she was ready to leave but she stayed for us to give us a tour. I'd give the home a 5-star review thanks for taking care of Dad.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you very much for this lovely review, I am pleased your dad has settled into the home so well, you are all a lovely supportive family.


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Overall Experience  Overall Experience 5.0 out of 5

So friendly and helpful, first experience of a care home, happy to leave my partner for 2 weeks of respite care. I am confident that he will be well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

The team at Albion Court provide wonderful care to all the residents, very professional staff and helpful. The facilities and management, along with the dedicated carers, do a wonderful job.
Great service.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you for this lovely response we appreciate you taking the time to review Albion Court


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Overall Experience  Overall Experience 5.0 out of 5

Very clean home.
Staff very friendly.
Great service.
Grandad is taken good care of.
Best home.
Food seems good.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you for taking the time to review Albion Court. It is lovely for staff to get these lovely comments and so glad you enjoyed your visit with us and that your grandad is happy here.


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Overall Experience  Overall Experience 5.0 out of 5

The team at Albion Court provide wonderful care for my mom. She is clean and well looked after, and the carers are kind and considerate. Mom is as happy as she can be in her condition, and we thank them every day for all the care she receives. The facilities and management, along with the dedicated
carers, do a wonderful job.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you for taking the time to review Albion Court; we really do appreciate your kind words, and it is a great boost for our staff. Your mom is so lovely and a great character, and we are privileged to look after her and have her as part of our home.


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Overall Experience  Overall Experience 5.0 out of 5

I have been consistently impressed by the patience, compassion and professionalism showed by the staff here. Their cheerfulness and humour has helped to lift the spirits of both Mom and myself.
I'd have no hesitation in recommending here for anybody's loved one.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you for taking the time to review Albion Court Care Home, we do appreciate your kind words and are happy your mom is settling into the home.


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Overall Experience  Overall Experience 5.0 out of 5

My godmother, who lived on her own, had unfortunately taken a turn for the worse and had been required to be moved to a care home. A really upsetting experience.
However, on visiting her at The Albion Court Care Home, my mind was definitely put at rest.
I turned up, unannounced, had to sign in for
security and then was allowed to go and visit her. I walked towards her room to find her walking along the corridor going to the dining room unassisted to have lunch.
The other residents were sat at the table whilst the lovely staff attended to their every need ensuring that everyone was catered for.
My godmother didn't want much, but the staff insisted on her having a lovely main, dessert and drink. All she kept saying is 'I want a cup of tea' on fish and chip fryday.
I met with the deputy manager, who I'd love to name but not allowed to. She put my mind at rest and advised me to speak to Social Services for additional information.
Me and my family are really grateful to the wonderful team at Albion Court!

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you very much for taking the time to review Albion Court care home we are very grateful and are happy that your godmother has settled into living here so well - Bev.


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Overall Experience  Overall Experience 5.0 out of 5

The transition from a previous Avery care home was difficult at first as the family were made aware just weeks prior to the move that my father had been deemed end of life. As a family, we were dependent on the help of a staff member to help us sort out financial aspects as there had been a query regarding
if a health bed would be totally funded or not. The staff member made several calls and communicated with the relevant personnel to help us as a family to which we are grateful and she was able to fully inform us of the parameters pertaining to my father's care package.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you for taking the time to review Albion Court Care Home we are so pleased your father has transferred into the home and settled well.


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Overall Experience  Overall Experience 5.0 out of 5

The admin staff was absolutely brilliant when Dad had to come into care. She was and is friendly, kind and helpful. It was a very stressful time but she helped us greatly with the admin side of things and it all went smoothly, so not having to worry about that side of things was really great. I think
Albion Court Care Home is a fantastic care home. They have looked after Mum really well since 2019 and Dad since January 2023. I would like to extend my thanks to all the staff at Albion Court.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you so much for taking the time to do this review, we are so very grateful for your lovely comments and I am sure our admin will be so pleased to read this. Your mom and dad are so lovely, it is nice they can spend their time together.


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Overall Experience  Overall Experience 5.0 out of 5

Went to visit Mom today 4/08/23 only to find a fun day/celebration in full swing. All the residents were catered for. Some staff came in on their day off to help out. Mom sat out in the sun foot tapping, steel band plus a singer keeping everybody entertained. Enough food and soft drinks to cater for
residents and guests. Yet again a 110% effort from all the staff to include and entertain. Thank you all.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you so much for taking the time to review us, it was a great day and thankfully the sun shone in the afternoon so we could get outside, the band and the singer were amazing, so glad you could join us - Bev


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Overall Experience  Overall Experience 5.0 out of 5

I would like to say a huge thank you to Albion Court Care Home for taking care of my aunt. She has been in the home since Covid and is so relaxed and at peace. The staff are warm, caring and so willing to help. The deputy manager is a star and has been extremely helpful in trying to ensure that the
family and external things that need to be put in place are completed to statutory requirements. Thank you to the deputy manager and her team, we really appreciate you.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you very much for taking the time to review Albion Court care home I am so pleased that your aunt has settled in well. It is very nice for our staff to get such great comments -Bev


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Overall Experience  Overall Experience 5.0 out of 5

This is my second annual visit to this facility. As always, I am greeted with a friendly smile at the reception area and when in contact with any of the staff. The facility is clean, bright and odour-free. The grounds are immaculate. My mother consistently reports happiness with the staff and the facility,
and of course, her meals. The frequent Facebook postings keep me in touch with the many activities.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you so much for taking the time to review Albion Court Care Home. I am so glad your mother is happy at home, and you have shared this, which is great for the staff morale - thank you.


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Overall Experience  Overall Experience 5.0 out of 5

I attended a 96th birthday gathering at Albion Court Care Home on Saturday. The resident moved into Albion Court fairly recently. The experience surpassed all expectations based on my visits to other care homes over the years. The environment was extremely welcoming and friendly. The staff were so helpful
and on hand to help and assist the event and guests in addition to their usual duties.
It was great to see how relaxed and settled in the birthday 'girl' was with her new environment and to witness the positive relationships developed with the staff. The family room and resident's lounge were lovely and cool, despite it being a hot day and also having direct access to the garden. The resident's en suite room was airy and spacious with direct access to the lovely garden space.
I will certainly be recommending Albion Court to anyone exploring care home facilities.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you very much for taking the time to review Albion Court and for sharing your positive experience. It is lovely for our staff to read these great reviews.


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Overall Experience  Overall Experience 4.0 out of 5

I have seen new faces and nurses on the floor which has brought a new direction to the team. They have been very helpful to us as a family and whenever we have concerns, they have been quick to address them. This role takes care and love and with it, all will feel happy and valued.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you for this lovely response you and your sister are very supportive to the home.


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Overall Experience  Overall Experience 5.0 out of 5

Since my mother's arrival, the staff have bent over backwards to help her to settle in. They are supportive and genuinely care for her well-being. My mum is treated with dignity and kindness, even when she has repeated herself for the 100th time. I appreciate and have gratitude for the staff as they
are treating my mum as though she is their mum. Thank you for caring and helping my mum to settle into her new home.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you very much for your lovely review, staff do genuinely love all our residents and it is a privilege to care for her. She has settled in very quickly which is lovely to see.


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Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the recent visit I made to Albion Court to see my mother who has been a resident at the home for several years. Upon my arrival, I was made to feel very welcome with friendly and professional staff on hand to greet me. My mother's room was clean and very well-presented. My mother
was in really good spirits and well looked after. My mother continues to be very happy at Albion Court and I feel assured that she is being very well looked after. On a general note, I visit my mother regularly and must say that the exceptionally high standard presented by Albion Court never drops, thank you.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you for your very kind review of Albion Court it is a privilege to look after you mother and you are always a good support to the home.


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Overall Experience  Overall Experience 5.0 out of 5

All staff are helpful and can explain whats happening to your family member or friend in a way you understand.

Reply from Beverley Aldridge, Manager at Albion Court Care Home - Avery Healthcare

Thank you very much for taking the time to review Albion Court Care Home I am delighted you are happy with the communication from the home.


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Current Review Score: 9.7 (9.683)

Overview of Review Score

The Review Score of 9.7 (9.683) out of 10 for Albion Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.683 for Albion Court Care Home - Avery Healthcare is calculated as follows: ( (209 Excellents x 5) + (70 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 290 Ratings = 4.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Albion Court Care Home - Avery Healthcare is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 registered maximum number of service users is 17.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Mar 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (1)

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Beverley Aldridge

Job Title: Home Manager

Joined: 2019

Hello, my name is Beverley, and I am delighted to be the Home Manager here at Albion Court.


I have 40 years of experience within the healthcare sector and have achieved qualifications such as the Management level 4 Registered Manager's Award. Working in residential and nursing settings, my previous roles have been as an Operations Manager and a Nurse.


Within this time, I have shared many treasurable moments with the residents I have had the pleasure to meet along the way. One proud moment that has stayed with me throughout my career was when I was able to reunite one of my residents with their brother, who had lost contact and not seen each other for 15 years. To their surprise, they found out they had only been living a few miles apart the whole time.


I would best describe myself as someone who is very outgoing, warm and welcoming and always wanting the best for the home. I pride myself in providing a high-quality service to all residents ensuring they receive an exceptional level of care and have a fun, enjoyable life here at Albion Court. In my spare time, I enjoy going on holiday, meeting with friends for meals out and spending time with my family.


Avery Healthcare, owners of Albion Court, strives to be the best in care, providing high-quality services whilst offering its best support to managers and staff. Our home is truly unique as it reflects Birmingham’s rich cultural heritage with our diverse and happy community.


I look forward to welcoming you to Albion Court.


Frequently Asked Questions about Albion Court Care Home - Avery Healthcare

What types of Care is Albion Court Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Albion Court Care Home - Avery Healthcare provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Albion Court Care Home - Avery Healthcare have?

There are 89 Single Rooms.

What are the Facilities & Services at Albion Court Care Home - Avery Healthcare?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Albion Court Care Home - Avery Healthcare to the centre of Birmingham?

1.9 mile(s) as the crow flies, distance by road may be significantly further.