Timperley Care Home

53d Mainwood Road, Timperley, Altrincham WA15 7JW
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9.8 92 Reviews
  • Timperley Care Home, Altrincham
Timperley Care Home is situated in a peaceful residential area in Altrincham, close to local amenities.

It offers residential and nursing care for older people and people living with dementia, in a luxury homely setting. Timperley's skilled carers support residents needing either long or short term care, including respite care.

The home is spacious with large lounge areas, hairdressing salon and quiet bistro areas where residents can spend time with family and friends while enjoying a coffee and cake of the day.

Mealtimes are an important part of the day and chefs prepare delicious home cooked food to tempt even the most discerning appetite. Residents are encouraged to enjoy their meal in the dining room, taking their time, while socialising and making new friends.

All the bedrooms are spacious with ensuite facilities. Residents are encouraged to personalised their rooms to make them as homely as possible, which helps them settle in quicker.

Set in beautiful grounds it has a beautiful garden area, with plenty of outdoor seating for residents to sit, relax and enjoy the fresh air, particularly during the summer months.

The well-being of residents is important and the home prides itself on its varied programme of activities and events which takes into account the like and dislikes of residents.

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Care Provided by Timperley Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tracy Mitchell (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Timperley Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500

  • Fees will vary depending on the assessed needs of each prospective resident and will be agreed and discussed in advance of admission.
  • (these prices are only a guideline, please contact Timperley Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Timperley Care Home Reviews (92)

Total of 92, showing 1-20
9.8

Timperley Care Home has a Review Score of 9.8 (9.769) out of 10, based on 29 reviews in the last 2 years. Over all time Timperley Care Home has 92 reviews.

Overall Experience

  • 71
  • 14
  • 4
  • 2
  • 1

Date Published

92
13
13
29
63

Review from Nicky F (Relative of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in respite since October of last year and Timperley Care Home has been nothing but excellent; I can highly recommend them! All the staff are lovely and caring and the management fantastic and supportive. The activities are excellent. The home is spotless. I could go on and on. Huge thanks
from us all.

Reply from Tracy Mitchell, Home Manager at Timperley Care Home

Thank you for your 5-star review of our home. Your dad is a real gentleman and it is a pleasure caring for him. He loves chatting with the staff and enjoys taking part in all the activities available. I will share your wonderful comments with all the team.


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Review from C M (Cousin of Resident) published on 17 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Timperley Care Home is an excellent caring environment. The residents always seem happy, calm and contented. The management and all the staff are helpful, friendly and empathetic, open to any suggestions or concerns. The activity team are excellent and always concerned about the welfare and interests
of all the residents.

Reply from Lynn Billingham, Regional Marketing at Timperley Care Home

Thank you for your lovely review. It is always wonderful to receive such excellent feedback about our home and our kind, caring staff. I will share your lovely review with all the team.


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Review from N S (Son of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had a brief stay at Timperley Care Home as a respite placement. During this time my family and I found the staff to be friendly, welcoming and caring. The room was of a high standard: clean and well-furnished. There were always staff on hand to deal with any queries or requests. The facilities
were excellent and we were very pleased with the care my father received.

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Review from Clare M (Niece of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place, my aunt is really well cared for. Many thanks for everything!

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Review from J S (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited several care homes before deciding on Timperley Care Home for Mum. We are so glad we did. The staff are brilliant with Mum, who has settled really well. We think the activities are fantastic and appropriate for all. The food is very good quality and well presented. Any concerns we had were
dealt with in a speedy and professional manner. Wouldn't want Mum anywhere else.

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Review from Jean C (Wife of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Efficient, kind, caring, lovely staff they go above and beyond taking care of all their residents. I am pleased and grateful to you all for taking care of my Husband during his 2 weeks of respite, I couldn't have asked for a better place. They handle amazingly off my husband's challenging behaviour.
Again, a huge "Thank You" to the Nurses, Care Assistants, Domestics staff, all departments, and of course the Manager and her office staff all of you are amazing and I feel always welcome. Your love and care for my Husband will be instilled always in my heart. I highly commend Timperley Nursing Home as a top-notch. Merry Christmas everyone!

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Review from D H (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came direct from hospital into the home for nursing care. Prior to her arrival, the communication between the home and myself was excellent and all my questions that I had at the time were answered satisfactorily. I was nervous and unsure of the procedures but the staff informed me of all
the processes and were always very caring, thoughtful, and helpful and this put me at ease. Since my mother has been in the home the care she has received I believe to be of an excellent standard. When engaging with my mother when I have been present the staff continue to be professional. The staff demonstrate good levels of skills, knowledge, and experience when dealing with my mother and she always appears to be very well looked after. Aside from the excellent staff, the building is very clean, secure, and appropriate for the use it has. I am always made most welcome when visiting and the staff are always very pleasant and forthcoming.

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Review from D R (Son of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities and lovely caring staff. Our Mother is currently undergoing respite care after a spell in hospital, Mum really enjoys the activities and the semi-regular trips out to the theatre, etc.

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Review from N R (Son of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is so happy here with great activities and care. She has been here since November and is so well looked after. Thank you so much. The care home has a great location and she enjoyed going to see the Chinese New Year celebrations at the theatre.

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Review from C S (Daughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My mum was a resident at Timperley for about a year before we moved her to a different care home. The staff were okay - they seemed to lose good staff frequently. There was a high carer to resident ratio but the interaction from carer to resident was minimal at best. The rooms were sparse with broken
and dirty furniture and had laminate floors, to make things easier for staff not residents. The upper floor where the dementia residents life is very isolating and the only activities were crafts suitable for toddlers - there appeared to be nothing else on offer for residents who didn't want to do this. Any interaction with the accounts department was aggressive and unhelpful. And it was very very expensive.

Reply from Lynn Billingham, Regional Marketing at Timperley Care Home

We welcome all reviews as they help us develop and improve. We receive regular 5 Star Ratings and positive comments from family and relatives so we are extremely surprised and saddened to receive this review, some 9 months after your mum left them home. At Kingsley Healthcare all our managers have an open policy and hold regular Family Meetings. During the year we cared for your mum you never raised any concerns. We would like to reassure you that we have a rolling refurbishment programme, which includes bedrooms to ensure high standards are maintained at all times, but always address issues when brought to our attention by staff or relatives. Our wide and varied activities programme is available 7 days a week and can be seen on our Facebook page. Sadly, despite daily encouragement, your mums deteriorating health meant she refused to engage in the activities.


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Review from D H (Husband of Resident) published on 20 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife came in for palliative care. She only spent four weeks at the home, but during that time she was cared for in a way that we had become unable to do in the home environment. My daughter and I were able to be husband and daughter for her and care for her to the best of our ability emotionally
during her last days. Son, brothers and sisters extended family were all welcomed. Thank you is not enough.

Reply from Tracy Mitchell, Home Manager at Timperley Care Home

Thank you for your kind words and for sharing your experience at Timperley. We work hard to create a home from home for residents and their loved ones, it was an honour and a privilege to care for your wife and support you and your family. I will share your kind words with the team.


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Review from M H (Daughter of Resident) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the care home for 3 months. Without exception, the care, activities, nursing and cleaning staff have been excellent with my mum. They have all gone out of their way to make her feel welcome, cared for and happy living at the care home. The new hospitality manager has been supporting
my mum is finding food she likes to eat, which is much appreciated.
There have been several changes in management during the time my mum has been in the home.

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Review from Gabriella O (Daughter of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care shown to my Mum is wonderful. I cannot praise the staff enough. On the rare occasion when I needed a question answered or had a concern, it was answered promptly and with genuine care. Mum's health has been 'up and down' but the staff and the doctor were efficient in their care and diagnosis.
Mum is very settled in the Home and loved. As a family, we are always welcomed. The home is clean and tidy. I would highly recommend Timperley Care Home.

Reply from Lynn Billingham, Regional Marketing at Timperley Care Home

Thank you for your kind words. It is lovely to hear how happy you are with the care your mum receives and how settled she is, I know I speak for all the staff when I say it is a pleasure to care for your mum. I will share your kind words with all the team. Thank you once again.


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Review from C D (Daughter of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall experience and care have been good. Any worries have been addressed and resolved quickly. Care and support are good depending on the staff. Some staff are excellent, others appear to lack knowledge, training and skills, meaning consistency in care is lacking and falls short of excellence. Do
not feel I can comment on 'value for money' as currently appealing, however, I would expect to see full staff numbers as currently no consistency of care and communication. New activities staff are excellent, we need more equal on both floors to meet the stimulation residents require. All games upstairs are broken/missing pieces.

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Review from Julie M (Daughter of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is in his second month in the home. Staff are extremely attentive - tried different ways of keeping him safe as at risk of falling. Communication is good with all staff. Nurses go above and beyond and very patient with the family and Dad. Christmas activities were amazing - lots to do. Christmas
Day lunch was special. Staff were happy and made us feel comfortable. The manager has a wonderful team. Thank you.

Reply from Timperley Manager, Home Manager at Timperley Care Home

Dear Julie, thanks for taking the time to complete the review -it is highly appreciated, and I am glad that you are satisfied and happy with all the support from my team. I will share your feedback with my team. Any positive feedback is a big motivation for them to go the extra mile.
Kind regards.


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Review from M P (Son of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Timperley Care Home has been a saving grace for my dad and the rest of the family.

Reply from Timperley Manager, Home Manager at Timperley Care Home

Thanks for taking the time to complete the review for Timperley Care Home. I will share this with all my staff as they will be very happy with the feedback and also will look into the areas that need to improve. Please speak to me if you need assistance.
Kind regards.


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Review from C M (Daughter of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was initially very unsettled when he came here. Now very happy here and eating well. The staff are all very first and know him well. Always refreshments available for us to have a cup of tea with Dad when we visit.

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Review from S B (Daughter of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, comfortable, clean and well-kept facility with a very caring, friendly and understanding team. I am so happy that my dad had his final days in such a lovely environment.

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Review from T N (Granddaughter of Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly, courteous and considerate. The care given to my grandad has been very good. They look beyond the patient's basic needs (which are very well tended to) and look after their other general needs like dignity, presentation, comfort and general well-being.
The home itself and its
facilities are brilliant and really take the consideration the comfort of the family as well as the patient. Would highly recommend it.

Reply from Timperley Manager, Home Manager at Timperley Care Home

Thanks for taking the time to complete the review, highly appreciate your feedback and we will work on the area that needs improvement.
Kind regards.


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Review from Patricia Q (Wife of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very warm and welcoming place, clean and comfortable homely place with caring and attentive staff.

Reply from Timperley Manager, Home Manager at Timperley Care Home

Thanks for taking the time to complete the review. I will look into the cleanliness and take action. Take care, God bless.
Kind regards


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Current Review Score: 9.8 (9.769)

Overview of Review Score

The Review Score of 9.8 (9.769) out of 10 for Timperley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.769 for Timperley Care Home is calculated as follows: ( (284 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) + (8 Poors x 2) + (1 Very Poors x 1) ) ÷ 338 Ratings = 4.769

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Timperley Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (4)

Tracy

Tracy Mitchell

Job Title: Home Manager

Joined: 2024

Tracy brings a wealth of knowledge and experience to Timperley Care Home.


Having qualified as a nurse in 1992 she initially went into a hospital setting, working as a theatre nurse, before deciding she wanted to care for people with a more person-centred approach.


She took up a role in a nursing home where she held the position of Deputy Manager and later became the Manager.


Tracy has over 20 years of experience managing residential and nursing homes. She loves seeing the joy on resident's faces as they start enjoying life again when they move into a care home, taking part in a wide range of meaningful and stimulating activities, socialising and making new friends.


Cheryl

Cheryl Peers

Job Title: Deputy Manager

Joined: 2024

Cheryl, the new Deputy Manager at Timperley, is a qualified nurse, specialising in Mental Health care. She has worked in both hospital and care settings and in her previous role where helped them achieve outstanding.


Cheryl is enjoying working at Timperley and has been made to feel welcome by the team. She is looking forward to helping the home to develop and improve. She is passionate about end-of-life care and is looking forward to embedding high standards into the home.


Cheryl is very family-orientated and loves spending her spare time with family and friends, enjoyed family time over a nice meal. She also enjoys the outdoors, going hiking and climbing.


Lianne

Lianne Behan

Job Title: Head of care

I joined Kingsley Health Care in January 2023. I have 18 years of background working in the healthcare sector in both residential and nursing homes. I am looking forward to filling my role as Head of care for the company as this role is something I have vast experience in


Carol

Carol Slate

Job Title: Head Housekeeper

Joined: 2017

I have worked in the hotel business for years. My previous job was at the Best Western Hotel as house keeping manager for 16 years. I felt I needed a new challenge, I applied for the position as domestic manager at Timperley care home. This role is a new challenge without changing completely what I did previously. I find this position very fulfilling.


Frequently Asked Questions about Timperley Care Home

What types of Care is Timperley Care Home registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Timperley Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Timperley Care Home have?

There are 56 Single Rooms.

What are the Facilities & Services at Timperley Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Timperley Care Home to the centre of Altrincham?

1.6 mile(s) as the crow flies, distance by road may be significantly further.