Timperley Care Home

53d Mainwood Road, Timperley, Altrincham WA15 7JW
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9.8 92 Reviews
  • Timperley Care Home, Altrincham
Timperley Care Home is situated in a peaceful residential area in Altrincham, close to local amenities.

It offers residential and nursing care for older people and people living with dementia, in a luxury homely setting. Timperley's skilled carers support residents needing either long or short term care, including respite care.

The home is spacious with large lounge areas, hairdressing salon and quiet bistro areas where residents can spend time with family and friends while enjoying a coffee and cake of the day.

Mealtimes are an important part of the day and chefs prepare delicious home cooked food to tempt even the most discerning appetite. Residents are encouraged to enjoy their meal in the dining room, taking their time, while socialising and making new friends.

All the bedrooms are spacious with ensuite facilities. Residents are encouraged to personalised their rooms to make them as homely as possible, which helps them settle in quicker.

Set in beautiful grounds it has a beautiful garden area, with plenty of outdoor seating for residents to sit, relax and enjoy the fresh air, particularly during the summer months.

The well-being of residents is important and the home prides itself on its varied programme of activities and events which takes into account the like and dislikes of residents.

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Care Provided by Timperley Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tracy Mitchell (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Timperley Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500

  • Fees will vary depending on the assessed needs of each prospective resident and will be agreed and discussed in advance of admission.
  • (these prices are only a guideline, please contact Timperley Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Timperley Care Home Reviews (92)

Total of 92, showing 21-40
9.8

Timperley Care Home has a Review Score of 9.8 (9.769) out of 10, based on 29 reviews in the last 2 years. Over all time Timperley Care Home has 92 reviews.

Overall Experience

  • 71
  • 14
  • 4
  • 2
  • 1

Date Published

92
13
13
29
63

Review from E G (Daughter of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very well cared for during the two week respite.
She was happy and content.
Thank you to all the staff.

Reply from Timperley Manager, Home Manager at Timperley Care Home

Thanks for taking the time to complete the review, I will share it with all my staff.
Kind regards


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Review from Gavin N (Son of Resident) published on 23 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last month or so at Timperley Care Home having been in and out of many hospitals in the months before. All the staff managers everyone were fantastic, nothing was too much trouble. Mum was well cared for in her final days and treated with respect throughout. Would like to thank every
member of staff for everything highly recommended.

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Review from Peter M (Husband of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife, who had Alzheimer's, needed a break for some respite care. Although her respite was quite short, she was treated with great care and kindness all the time by all the staff.

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Review from C P (Son of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided was very good indeed. Everything was clean and modern and the staff were very attentive. I would certainly recommend Timperley Care Home which will be our first port of call for any future care requirements.

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Review from Sandra N (Daughter-in-law of Resident) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m not one for usually leaving reviews for anything but on this occasion, I felt I truly had to because Timperley Care Home goes above and beyond for everybody in their care. I can honestly say my mother-in-law had outstanding care from the moment she arrived there (very poorly too) until the minute
she passed away. The manager manages and runs this home excellently. I really can’t fault any of the staff at Timperley Care Home I truly can’t. What an amazing home for elderly residents to spend their time at.

Reply from Timperley Manager, Home Manager at Timperley Care Home

Dear Sandra,
Thank you very much for the wonderful feedback. Staff will appreciate your positive feedback. This will motivate them to go the extra mile.
Kind regards.


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Review from Danny N (Son of Resident) published on 24 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted in very poorly condition. The staff were fantastic with her and her family. They treated us all and especially my mum with care, dignity and respect. They couldn't do enough for her and us, particularly in her final days and hours. Many thanks to all the staff.

Reply from Timperley Manager at Timperley Care Home

Dear Danny,
Thanks for taking the time to complete the review. I will share it with all my staff and the area that needs to improve, we can look into it.
Kind regards,
Nishi


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Review from Traci C (Daughter of Resident) published on 27 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t rate this wonderful place high enough. It is a very happy place, they must blow their budget every week on entertaining the residents, from pantomimes to singers, baking, it is well planned and the staff are obviously happy as well as all the residents which really gives the place a fantastic
atmosphere. Food is superb and nothing is too much trouble. This nursing home just wants everyone to be happy and well cared for. I can’t praise them enough!

Reply from Timperley Manager, Home Manager at Timperley Care Home

Dear Traci, thanks taking time to complete a review. I will share it with all my staff.
Kind regards.


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Review from Sara C (Daughter of Resident) published on 26 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had an awful experience at the previous care home we moved mum to Timperley Care Home in April and have found it to be excellent.. the staff are fantastic and very attentive, there are plenty of fun activities to do, the food is superb, we could not be happier! It’s a relief that mum is now in
safe hands and we don’t have to worry. All down no doubt to the very good management of the home

Reply from Timperley Manager at Timperley Care Home

Dear Sarah,
Thanks for taking the time to complete the review. I will share it with all my team they will be very happy with the feedback.
Kind regards,
Nishi


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Review from Tracey D (Daughter-in-law of Resident) published on 6 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home with lovely staff. Always willing to help.

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Review from Neil B (Son of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every impression about Timperley Care Home is first class. Exceptional staff, friendly and caring. Very clean premises and obviously professionally run with attention to detail.

Reply from Timperley Manager, Home Manager at Timperley Care Home

Dear Neil


Thanks for taking the time to complete our review, I will share it with all my staff they will be very happy with the feedback.


kind regards
Nishi


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Review from K B (Son of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited Timperley Care Home in December 2022 without an appointment to look at the facilities on offer. The home manager greeted us in a friendly manner, answered our questions and gave us a guided tour. We left with a favourable impression of the facilities and the consideration shown to us on our
visit. My father's mental health deteriorated suddenly and the family tried but failed to help look after him following a period of challenging behaviour. The care home manager agrees to assess my father on a bank holiday and subsequently provided respite care. After an unexpected stay in hospital, my father has returned to Timperley Care Home. We have nothing but praise for the staff and the manager.

Reply from Timperley Manager at Timperley Care Home

Dear Keith,
Thanks for taking the time to complete our review. I will share it with all my team, they will be very happy with the feedback and appreciation.
Take care.
Kind Regards,
Nishi


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Review from Alison P (Daughter of Resident) published on 30 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with all the staff. Everyone showed kindness, compassion and care towards my dad, but they also looked after myself and the family on every visit. It was extremely important that dad stayed there to receive palliative care and all the staff ensured he received care and dignity right
up to the end. It made what was a difficult time, easier for the family to manage.

Reply from Timperley Manager, Home Manager at Timperley Care Home

Dear Alison,
Thanks for taking the time to complete the review. We will focus on the area that needs improving. Also, I will share this with all my staff they will be very happy with the positive feedback. Take care, God bless.
Kind Regards,
Nishi


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Review from Karen H (Daughter of Resident) published on 24 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of the home is very good. I'm happy with all the staff - caring, and if you have any concerns, they sort it out for you. Very clean throughout.

Reply from Timperley Manager, Home Manager at Timperley Care Home

Dear Karen, thank you very much for taking the time to complete our review. I will share this with all my team and they will be very happy with this positive feedback because this will motivate them to go the extra mile. Kind regards, take care, Nishi.


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Review from S L (Husband of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the home good. The staff are friendly. Since my wife went into the home, she seems to be well looked after. She does spend a lot of time in her room; this is no reflection on staff, as she just like peace and quiet. She has the option to eat in the dining room but prefers to eat in her
room.

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Review from Delia R (Daughter of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely, warm, friendly home with great, caring staff. Mum has dementia and other issues so is nursed in bed. Staff are always on hand to meet her needs. They often pop in just for a chat, and she's always pleased to see them. The home is also light, bright and clean. Always welcoming to family. I
would recommend it wholeheartedly.

Reply from Timperley Manager, Home Manager at Timperley Care Home

Dear Delia, thanks for taking the time to complete the review. I will share it with all my staff they will be very happy with all appreciation. Also will look into the area of feedback to improve. Kind regards, Nishi.


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Review from Brian L (Brother of Resident) published on 17 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident for several months. She has both Down’s syndrome and dementia resulting in complex needs. From the moment she arrived, the staff were warm, friendly and extremely caring. She settled in a lot faster than we anticipated, and now we feel that it’s like home from home for
her.
We would like to particularly mention how fantastic the food is, freshly made on-site and great variety. Her room is maintained to a high standard, and she is always well presented whenever we visit. We would like to say a big thank you to all the staff for their care and approachability.

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Review from Joan C (Wife of Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband received great kindness and care particularly at the end of his life. I cannot praise the staff highly enough for their patience and kindness in what was often a very difficult situation. I would also like to mention their kindness and consideration to me at what was an extremely painful
time.

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Review from Ron C (Partner of Resident) published on 16 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff from management to tea ladies and helpers.
Partner is well looked after.

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Review from Fiona T (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Extremely friendly care home. Very approachable staff, always willing to talk in your time of need. Very clean. Mammy is well looked after and treated like one of their own. Always well presented. The rooms are clean. The food is good. All-round positives.

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Review from Paul W (Son of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff to be hard working - I know my mum is being well cared for. Thank you.

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Current Review Score: 9.8 (9.769)

Overview of Review Score

The Review Score of 9.8 (9.769) out of 10 for Timperley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.769 for Timperley Care Home is calculated as follows: ( (284 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) + (8 Poors x 2) + (1 Very Poors x 1) ) ÷ 338 Ratings = 4.769

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Timperley Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (5)

Tracy

Tracy Mitchell

Job Title: Home Manager

Joined: 2024

Tracy brings a wealth of knowledge and experience to Timperley Care Home.


Having qualified as a nurse in 1992 she initially went into a hospital setting, working as a theatre nurse, before deciding she wanted to care for people with a more person-centred approach.


She took up a role in a nursing home where she held the position of Deputy Manager and later became the Manager.


Tracy has over 20 years of experience managing residential and nursing homes. She loves seeing the joy on resident's faces as they start enjoying life again when they move into a care home, taking part in a wide range of meaningful and stimulating activities, socialising and making new friends.


Cheryl

Cheryl Peers

Job Title: Deputy Manager

Joined: 2024

Cheryl, the new Deputy Manager at Timperley, is a qualified nurse, specialising in Mental Health care. She has worked in both hospital and care settings and in her previous role where helped them achieve outstanding.


Cheryl is enjoying working at Timperley and has been made to feel welcome by the team. She is looking forward to helping the home to develop and improve. She is passionate about end-of-life care and is looking forward to embedding high standards into the home.


Cheryl is very family-orientated and loves spending her spare time with family and friends, enjoyed family time over a nice meal. She also enjoys the outdoors, going hiking and climbing.


Lianne

Lianne Behan

Job Title: Head of care

I joined Kingsley Health Care in January 2023. I have 18 years of background working in the healthcare sector in both residential and nursing homes. I am looking forward to filling my role as Head of care for the company as this role is something I have vast experience in


Carol

Carol Slate

Job Title: Head Housekeeper

Joined: 2017

I have worked in the hotel business for years. My previous job was at the Best Western Hotel as house keeping manager for 16 years. I felt I needed a new challenge, I applied for the position as domestic manager at Timperley care home. This role is a new challenge without changing completely what I did previously. I find this position very fulfilling.


Natalie

Natalie Benson

Job Title: Home Administrator

Joined: 2023

I have worked at Kingsley Care Home for the last 18 months as the Home administrator. I am currently working towards my NVQ L3 in Business administration. I have worked in the care sector for over 23yrs and have a wealth of knowledge working with older adults and dementia care.


I completed my RMA Registered managers award and NVQ L3 in health and social care and worked as a deputy manager of a residential home for over 12yrs. I then moved on to be a assessor in the community working for a health care company who provided care at home, working alongside Tameside Council. I built person centred care plans and risk assessment for service users living in their own home who required care and support with daily living. I was a moving and handling train the trainer, who supported and signed off the care assistants working out in the community.


I enjoy my job as I love caring and supporting people each and every day, whether that be the residents, staff or families I am always happy to help where I can.


In my spare time I enjoy family time with my 5 boys often going to Football every weekend with my boys as one of my sons plays for Stoke City Academy. When I have time I also enjoy swimming, Movie nights, family holidays and weekend trips away!