Timperley Care Home

53d Mainwood Road, Timperley, Altrincham WA15 7JW
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9.8 92 Reviews
  • Timperley Care Home, Altrincham
Timperley Care Home is situated in a peaceful residential area in Altrincham, close to local amenities.

It offers residential and nursing care for older people and people living with dementia, in a luxury homely setting. Timperley's skilled carers support residents needing either long or short term care, including respite care.

The home is spacious with large lounge areas, hairdressing salon and quiet bistro areas where residents can spend time with family and friends while enjoying a coffee and cake of the day.

Mealtimes are an important part of the day and chefs prepare delicious home cooked food to tempt even the most discerning appetite. Residents are encouraged to enjoy their meal in the dining room, taking their time, while socialising and making new friends.

All the bedrooms are spacious with ensuite facilities. Residents are encouraged to personalised their rooms to make them as homely as possible, which helps them settle in quicker.

Set in beautiful grounds it has a beautiful garden area, with plenty of outdoor seating for residents to sit, relax and enjoy the fresh air, particularly during the summer months.

The well-being of residents is important and the home prides itself on its varied programme of activities and events which takes into account the like and dislikes of residents.

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Care Provided by Timperley Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tracy Mitchell (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Timperley Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500

  • Fees will vary depending on the assessed needs of each prospective resident and will be agreed and discussed in advance of admission.
  • (these prices are only a guideline, please contact Timperley Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Timperley Care Home Reviews (92)

Total of 92, showing 61-80
9.8

Timperley Care Home has a Review Score of 9.8 (9.769) out of 10, based on 29 reviews in the last 2 years. Over all time Timperley Care Home has 92 reviews.

Overall Experience

  • 71
  • 14
  • 4
  • 2
  • 1

Date Published

92
13
13
29
63

Review from C B (Niece of Resident) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well managed home. Caring staff who are extremely competent and well trained. Lovely decor, which is constantly being updated, together with modern equipment for assisting the residents. Regular relatives meetings with the manager and staff.

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Review from Susan F (Daughter of Resident) published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having adequate staffing levels for both carers and nursing staff is the most important improvement you can make.
A professional activities coordinator is necessary and very urgent.
All staff are wonderful from kitchen, laundry, carers and nursing but are unable to give the best of care as they are
understaffed.

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Review from Paul W (Friend of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and caring staff.
Very pleasant building.

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Review from Claire S (Granddaughter of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love this home for my grandad, everyone is so friendly, could not wish for a better one for him. The staff are so caring and understanding, nothing is too much for them. All the family are so happy my grandad is here and we like to see him be happy. Everyone works so hard with the activities and everything
they do. So thank you all for making my grandad feel at home.

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Review from Susan G (Daughter of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff that work extremely hard to keep the residents happy and content.
Timperley Care Home is a happy and welcoming care home.
Food is all homemade and excellent quality.
Lots of activities for residents and their families. Very happy with my father's care.

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Review from Barbara E (Daughter of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recommend this care home to anybody that wants their loved ones cared for. The staff and management are very caring and understanding and are there if you need to speak to them. We could not ask for better caring and the home environment is brilliant for my dad. The carers work so hard and are an
asset to the company, all of them. We are very pleased. Thank you.

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Review from Norma J (Wife of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the home is wonderful, clean, the staff are very friendly and I would recommend the home to anyone. Everyone works extremely hard to make the home a success.

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Review from J K (Daughter of Resident) published on 3 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Care assistants, entertainment, staff, support workers, cleaning staff, laundry staff, management - all good. Nurses are not always in evidence and when they are, they are not very approachable. Communication is poor - carers are not aware of residents' needs, simple requirements specified on care plans.
The front door is not always locked. The drain is blocked in the bathroom. The toilet has been out of use for over a week. Music in the lounge is too loud for residents with dementia. Relatives are left in the lounge/dining room with no care staff present. Care staff - too much talking/looking at phones - not aware of residents' movements/actions.

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Review from Alyson B (Daughter of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Poor communication within the team. When I ask a member of staff to do something for the resident, I find on my next visit I have to repeat the information. This is extremely frustrating, and I have concerns the action doesn't happen if I don't visit. I have received the first invoice and it is incorrect.
Clearly, no communication between Timperley Care Home and Kingsley accounts department.

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Review from C H (Relative of Resident) published on 27 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been to visit a family member, standard facility and excellent service. All staff members were very friendly and polite.
I would definitely recommend this service to family members and friends.

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Review from Diane G (Daughter of Resident) published on 1 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such an inviting atmosphere from the minute you walk in the door. Clean and very welcoming the staff are as happy as the residents and always ready to answer any questions.


My dad had never been happier than in their care, especially when he had the little dog days to look forward to.


The staff,

from the top of the ladder to the bottom rung are a credit to the Kingsley Group.


Keep up the magical work you all do.


My sister and I thank you all from the bottom of our hearts for the care and compassion you have shared with our dad.


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Review from David R (Son of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at this home should always be recognised. Mother has been there for many years. The first floor treats their residents as if they are at home - can't do enough for them and thanks seem inadequate. Lovely and caring staff who are insufficiently recognised and appreciated for their dedicated work
for the Home residents.

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Review from C B (Niece of Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very well run home. Great staff, carers, nursing and activity coordinators and office staff.
The best nursing home that I have experienced.
It is always clean and smells nice.

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Review from P H (Nephew of Resident) published on 14 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very happy with the care provided over the five years, auntie has been well looked after and safe. Staff are approachable and can answer questions correctly. Residents are treated with dignity in their twilight years.

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Review from Phil R (Son of Resident) published on 4 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am overall very satisfied with the care given to my mother at Timperley. Staff are excellent, doing their best for the residents in sometimes difficult circumstances. The home is well run and has good facilities. In a care industry tarnished by bad establishments, I am grateful that Timperley offers
such good care to my Mum.

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Review from Cindy B (Daughter of Resident) published on 10 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over two years and we are grateful to the kind considerate team that have cared for her over this time. Nothing is too much trouble and it puts our minds at rest knowing she is happy and treated with dignity and respect.
When our father became too ill to live in his
own home we would not have been happy for him to go anywhere else but Timperley Kingsley since being a resident our father has received only the very highest standard of professional care and most importantly kindness.

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Review from Wendy O (Daughter of Resident) published on 29 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A really caring care home - the best in Trafford by far. Both of my parents are in Timperley Care Home. My Dad for medical care and my Mum for Lewy Body Dementia. It was devastating to have to put them in a home but, the management and staff are so helpful and caring that it really helped us to overcome
our fears about leaving them in the care of others.


Our family feel really grateful to have found Timperley Care Home and we feel they have our parents best interests at heart.


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Review from Jane L (Daughter of Resident) published on 29 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was in Timperley Care Home for 2 years. During her time there she was treated with care and dignity. Staff were friendly and engaging with the residents, and visitors were always made to feel welcome.

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Review from Irvin H (Husband of Resident) published on 29 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was a resident in the home for 2 years. The care and dignity given to her and my family was fantastic. Staff were friendly and my wife was settled and happy here. The relaxed atmosphere generated by the staff contributed to her well-being. Previously to coming to the home, she had shown excessive
anxiety and aggression.

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Review from Paul D (Son of Resident) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff and management are friendly, cheerful and helpful. The home is well run, modern and bright and feels very safe and secure. My Dad is happy, likes the food and most of all is very well looked after.

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Current Review Score: 9.8 (9.769)

Overview of Review Score

The Review Score of 9.8 (9.769) out of 10 for Timperley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.769 for Timperley Care Home is calculated as follows: ( (284 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) + (8 Poors x 2) + (1 Very Poors x 1) ) ÷ 338 Ratings = 4.769

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Timperley Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (4)

Tracy

Tracy Mitchell

Job Title: Home Manager

Joined: 2024

Tracy brings a wealth of knowledge and experience to Timperley Care Home.


Having qualified as a nurse in 1992 she initially went into a hospital setting, working as a theatre nurse, before deciding she wanted to care for people with a more person-centred approach.


She took up a role in a nursing home where she held the position of Deputy Manager and later became the Manager.


Tracy has over 20 years of experience managing residential and nursing homes. She loves seeing the joy on resident's faces as they start enjoying life again when they move into a care home, taking part in a wide range of meaningful and stimulating activities, socialising and making new friends.


Cheryl

Cheryl Peers

Job Title: Deputy Manager

Joined: 2024

Cheryl, the new Deputy Manager at Timperley, is a qualified nurse, specialising in Mental Health care. She has worked in both hospital and care settings and in her previous role where helped them achieve outstanding.


Cheryl is enjoying working at Timperley and has been made to feel welcome by the team. She is looking forward to helping the home to develop and improve. She is passionate about end-of-life care and is looking forward to embedding high standards into the home.


Cheryl is very family-orientated and loves spending her spare time with family and friends, enjoyed family time over a nice meal. She also enjoys the outdoors, going hiking and climbing.


Lianne

Lianne Behan

Job Title: Head of care

I joined Kingsley Health Care in January 2023. I have 18 years of background working in the healthcare sector in both residential and nursing homes. I am looking forward to filling my role as Head of care for the company as this role is something I have vast experience in


Carol

Carol Slate

Job Title: Head Housekeeper

Joined: 2017

I have worked in the hotel business for years. My previous job was at the Best Western Hotel as house keeping manager for 16 years. I felt I needed a new challenge, I applied for the position as domestic manager at Timperley care home. This role is a new challenge without changing completely what I did previously. I find this position very fulfilling.