Timperley Care Home

53d Mainwood Road, Timperley, Altrincham WA15 7JW
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9.8 92 Reviews
  • Timperley Care Home, Altrincham
Timperley Care Home is situated in a peaceful residential area in Altrincham, close to local amenities.

It offers residential and nursing care for older people and people living with dementia, in a luxury homely setting. Timperley's skilled carers support residents needing either long or short term care, including respite care.

The home is spacious with large lounge areas, hairdressing salon and quiet bistro areas where residents can spend time with family and friends while enjoying a coffee and cake of the day.

Mealtimes are an important part of the day and chefs prepare delicious home cooked food to tempt even the most discerning appetite. Residents are encouraged to enjoy their meal in the dining room, taking their time, while socialising and making new friends.

All the bedrooms are spacious with ensuite facilities. Residents are encouraged to personalised their rooms to make them as homely as possible, which helps them settle in quicker.

Set in beautiful grounds it has a beautiful garden area, with plenty of outdoor seating for residents to sit, relax and enjoy the fresh air, particularly during the summer months.

The well-being of residents is important and the home prides itself on its varied programme of activities and events which takes into account the like and dislikes of residents.

Care Provided by Timperley Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tracy Mitchell (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Timperley Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500
  • Fees will vary depending on the assessed needs of each prospective resident and will be agreed and discussed in advance of admission.


  • (these prices are only a guideline, please contact Timperley Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 92, showing 81-92
9.8

Timperley Care Home has a Review Score of 9.8 (9.769) out of 10, based on 29 reviews in the last 2 years. Over all time Timperley Care Home has 92 reviews.

Overall Experience

  • 71
  • 14
  • 4
  • 2
  • 1

Date Published

92
13
13
29
63
Overall Experience  Overall Experience 5.0 out of 5

I have my aunt here and can say I am more than impressed and satisfied with all areas of this home. My aunt is looked after extremely well and with care and respect. The staff are very caring and I cannot fault this.
I am always informed of anything that involves my aunt's care.
The whole care home
is run excellently.

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Overall Experience  Overall Experience 5.0 out of 5

Since my dad has been at this care home he is happier, contented and well groomed. He has been to a few homes in the past and has been very unhappy. My dad is a lot cleaner in his self and only started to have a shower and bath since he has been here which is a credit to the staff that has coached him
into doing this. The staff, food, facilities and caring is outstanding and all the family are so happy with this home and knows he is getting the care he needs. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I came to visit my grandad at this home and I was very surprised how lovely it is. I have seen the change in my grandad since he has been here and makes me feel happier when I visit now he does not get upset when I leave. The home is modern, bright and clean. The staff are so dedicated they spend a
lot of time with the residents, nothing is too much for them. All the family have not got the worry now as we know he is being well cared for. Thank you to everyone for looking and caring for my grandad.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault this care home. My father-in-law care is exceptional.
Very professional and caring staff. Warm and friendly atmosphere.
Happy and clean and well looked after residents. I would highly recommend this home to anyone looking to place their elderly family members in.

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Overall Experience  Overall Experience 5.0 out of 5

The staff and facilities at the care home are brilliant. I have seen my father in law in two previous care homes and without a doubt Timperley Care Home is head and shoulders above the other care homes.
The staff's approach and commitment to the residents is unique.

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Overall Experience  Overall Experience 5.0 out of 5

My father came to this home and we have seen a difference in him, cleaner, happier and come on leaps and bounds we have not seen him happier and he has not any panic attacks since he has been here. The staff are very caring and have a lot of time for the residents they can't do enough. The home is so
clean and homely also the food is lovely dad enjoys the meals. All the members of staff are lovely and very pleasant so glad my dad is getting the care and attention he needs.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Timperley Care Home for 4 and a half years now and as always said the staff are very kind to her. Personally, I have found everything to be satisfactory and trust that this will continue.

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Overall Experience  Overall Experience 1.0 out of 5

Horrible place, so glad my mother is now well and safe.
Dirty and understaffed, no activities, awful food,
Don't believe the pre-entry hype.
Stench of urine, not cleaned just sprayed with air freshener, awful place.

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Overall Experience  Overall Experience 5.0 out of 5

Since my husband has moved to Timperley I cannot fault the home for the way they look after him. They are so caring (all staff) and informative. I feel so content with his care and would have no problem to come here myself.

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Overall Experience  Overall Experience 5.0 out of 5

My dad was in Timperley Care Home until his death in April 2016. In the time my dad was here it was a happy clean home from home place, with the staff being so friendly and caring. He was looked after very professionally and caring. Every member of staff helped my dad and put any reservations we ever
had to bed in a very helpful and caring way. When my dad was dying he was made very comfortable and made very comfortable with the pain taken away by the excellent nurses. This home is very clean, friendly and makes everyone welcome and I'm so glad my dad was in this place he called home. Thank you.

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Overall Experience  Overall Experience 2.0 out of 5

Good sized rooms for the residents. Friendly staff, who treated residents with respect.
Some staff did not take the need for good hygiene seriously enough.
Promises made to relatives were not well implemented.

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Overall Experience  Overall Experience 5.0 out of 5

My friend came to your home as an emergency following the death of his wife. As bed bound and with so little communication he was cared for with wonderful patience and skill by all those staff I saw. Although he had only a short time to live you made those days more comfortable than I think would have
been the case anywhere else.


I am so very grateful for the compassion and attention of the care staff who were so well trained and so willing.
Thank you!


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Current Review Score: 9.8 (9.769)

Overview of Review Score

The Review Score of 9.8 (9.769) out of 10 for Timperley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.769 for Timperley Care Home is calculated as follows: ( (284 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) + (8 Poors x 2) + (1 Very Poors x 1) ) ÷ 338 Ratings = 4.769

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Timperley Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (4)

Tracy

Tracy Mitchell

Job Title: Home Manager

Joined: 2024

Tracy brings a wealth of knowledge and experience to Timperley Care Home.


Having qualified as a nurse in 1992 she initially went into a hospital setting, working as a theatre nurse, before deciding she wanted to care for people with a more person-centred approach.


She took up a role in a nursing home where she held the position of Deputy Manager and later became the Manager.


Tracy has over 20 years of experience managing residential and nursing homes. She loves seeing the joy on resident's faces as they start enjoying life again when they move into a care home, taking part in a wide range of meaningful and stimulating activities, socialising and making new friends.


Cheryl

Cheryl Peers

Job Title: Deputy Manager

Joined: 2024

Cheryl, the new Deputy Manager at Timperley, is a qualified nurse, specialising in Mental Health care. She has worked in both hospital and care settings and in her previous role where helped them achieve outstanding.


Cheryl is enjoying working at Timperley and has been made to feel welcome by the team. She is looking forward to helping the home to develop and improve. She is passionate about end-of-life care and is looking forward to embedding high standards into the home.


Cheryl is very family-orientated and loves spending her spare time with family and friends, enjoyed family time over a nice meal. She also enjoys the outdoors, going hiking and climbing.


Lianne

Lianne Behan

Job Title: Head of care

I joined Kingsley Health Care in January 2023. I have 18 years of background working in the healthcare sector in both residential and nursing homes. I am looking forward to filling my role as Head of care for the company as this role is something I have vast experience in


Carol

Carol Slate

Job Title: Head Housekeeper

Joined: 2017

I have worked in the hotel business for years. My previous job was at the Best Western Hotel as house keeping manager for 16 years. I felt I needed a new challenge, I applied for the position as domestic manager at Timperley care home. This role is a new challenge without changing completely what I did previously. I find this position very fulfilling.