Queen Ann House

38 - 42 Old Park Road, Palmers Green, London N13 4RE
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9 Reviews
  • Queen Ann House, London
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Care Provided by Queen Ann House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 22 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Schizophrenia
  • Other Care Provided
  • Independent Living Training
  • Own GP if required

Good to Know

  • Owner
  • KBK Care Ltd
  • Person in charge
  • Ben Jackson (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There will be no restrictions on visiting hours, other than those requested by residents collectively or individually.


    However, if you wish to visit outside 09:00 – 17:00 or stay later than 19:30 then please inform the home prior to visiting, so that arrangements can be made.


  • Parking

  • Limited Parking is available.
    Please inform a member of the team if you park on the driveway.


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Queen Ann House Reviews (9)

Over all time Queen Ann House has 9 reviews.

Overall Experience

  • 5
  • 4
  • 0
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9

Review from Patrick B (Nephew of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very good. Helpful and friendly and most of all care and are good with the residents for which we are grateful for.

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Review from Tim W (Brother of Resident) published on 28 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, helpful staff. Residents always appear happy and interacting together with each other and members of staff. The environment is clean and peaceful, residents have good access to indoor and outside space. Meal times appear to be enjoyable when residents will sit together. Meals are varied and
are of good quality. My own relative who resides here has come on in leaps and bounds due to the support she receives.

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Review from Norah S (Sister of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been at Queen Ann House for 28 years, he is very happy and settled at Queen Ann House and I would never consider moving.

Reply from Joe Jackson, Social & Marketing Coordinator at Queen Ann House

Hi Norah, Thanks for the great feedback.


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Review from Jane W (Sister-in-law of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always found the staff to be cheerful, helpful and friendly. Good interaction between residents and staff. A pleasant clean environment with improvements constantly being made. Residents always appear relaxed. When visiting over lunch periods always thought the food looked appetising and nutritious.
Communication is very good.

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Review from K P (Sister of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care provided to my brother at Queen Ann House.

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Review from Corinne O (Sister of Resident) published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you walk in the door you feel that you are enveloped in a safe, warm and caring atmosphere. The family feeling is tangible. This is a place anyone would be proud to call "home".
The food looked delicious too.

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Review from Tracey R (Resident) assisted by family/friend published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy here. I feel safe and looked after. This home is safe and I feel part of the family. My family visit me often and are always made welcome. I enjoy using the local shops and park with my family and dogs.

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Review from Maureen S (Sister of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident of Queen Ann House for around 10 years. We have always been made welcome on our visits to her and her room is always clean and she is very well looked after and taken care of. Her meals are always at regular times and very well cooked. Residents are kept occupied with games,
sing-alongs and special events are organised.

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Review from Yvonne B (Friend of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and friendly way they treat the residents is something to be seen and is admirable. There is always a happy feeling around the place.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about Queen Ann House

What types of Care is Queen Ann House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Queen Ann House provide?

Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Queen Ann House have?

There are 22 Single Rooms.

What are the Facilities & Services at Queen Ann House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Queen Ann House to the centre of London?

8.3 mile(s) as the crow flies, distance by road may be significantly further.