Accommodation
The care home has spacious bedrooms that are fully furnished with en-suite facilities, several have Juliet balconies overlooking the gardens. There are comfortable communal lounges with space to chat to friends or more privately with family. There are easily accessible bathing and shower rooms with specialist equipment and lift access on each floor. Spacious dining rooms with the facilities for families to make their own refreshments and beautifully presented gardens.
Facilities
The kitchen produces delicious home cooked traditional food and additional menu choices. There is unlimited free Wi-Fi internet access. Specialist equipment can be provided after appropriate assessment. A full laundry service is provided. Other facilities such as hairdressing, chiropody, eye tests and dental care are available (at an additional charge).
At St Martins Care, they understand how important it is for families to maintain contact with their loved ones and the importance of the sustained and supported involvement of a resident’s families and friends. They also recognise that residents should have full choice over who they wish to see or be visited by.
In normal circumstances, there will be no restrictions on visiting hours other than those requested by residents collectively or individually. The only exception may be in the incidence of an infection outbreak, where staff will refer to the Outbreak Management and Isolation Nursing Policy and Procedure.
St Martins Care Limited will always have regard for the current national guidance in relation to visiting rights and they are determined to do all they can to ensure families see their loved ones as much as possible.
There is ample free on-site parking.
Park View has a Review Score of 8.6 (8.627) out of 10, based on 8 reviews in the last 2 years. Over all time Park View has 46 reviews.
Review from Alan P (Son of Resident) published on 13 July 2017
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Overall Experience
5.0 out of 5
There are three activities ladies who plan daily activities with entertainers and exercise therapy, every month they take several residents out for lunch and entertainment at a nearby club.
There is a beautiful garden where residents can relax. In fact not long after moving in, my Mothers Budgie died, the staff were very supportive and allowed me to bury the bird in the garden and planted some lavender plants on the plot. This meant so much to my Mother allowing her pet of many years to be buried with dignity.
A really great home.
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Review from Valerie P (Daughter of Resident) published on 13 July 2017
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Overall Experience
5.0 out of 5
They both participate in a varied programme of activities both together and individually, as well as spending time together.
The range of activities is frequent and varied including outings, and the activities coordinators are very enthusiastic, friendly girls who whilst encouraging the residents to participate, respect their refusals. Having dedicated activities co-ordinators is a huge plus and one of the many reasons we wanted to secure these residencies.
Since moving in we have been promptly informed of a few health issues. They have arranged health professional visits for them and are vigilant to ensure all medications are dispensed and taken.
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Review from Alan T (Son of Resident) published on 12 July 2017
Submitted via Postal Card •
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5.0 out of 5
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Review from Janice P (Daughter of Resident) published on 16 May 2016
Submitted via Postal Card •
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5.0 out of 5
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Review from Richard S (Son of Resident) published on 13 May 2016
Submitted via Postal Card •
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5.0 out of 5
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Review from Pauline T (Daughter of Resident) published on 22 April 2016
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4.0 out of 5
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The Review Score of 8.6 (8.627) out of 10 for Park View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.389 for Park View is calculated as follows: ( (54 Excellents x 5) + (25 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 95 Ratings = 4.389
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.238 Points relating to the number of positive Reviews for Park View is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 7 Positive Reviews ÷ 13 = 0.538
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 May 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 25 Feb 2025
We have bed availability across all areas of our care home, residential, dementia and respite. Please contact us for further information, request a brochure or arrange a tour. This can be done either here or via our website.
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St Martins Care Ltd
Date: Thursday 07 Dec 2023 More details
Recipient:
St Martins Care Ltd
Date: Tuesday 03 Oct 2023 More details
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Job Title: Registered Manager
Joined: 2011
Lisa started work in social care at the age of 16 and has worked in several different areas over the years. Well over 20 years later this is still her passion. Lisa joined St Martins Care in 2011 and is another example of the potential to progress a successful career within the Company. Lisa has served St Martins Care in several roles, progressing to registered manager in 2019. On her time with St Martins Care, Lisa rightly says "I am very proud of progressing to home manager. Care has always been what I wanted for my career as I rule with my heart and placing a smile on someone's face and knowing they are safe and content is so rewarding." Lisa has big plans for developing Park View care home even further, explaining, "At Park View the residents are always at the forefront of what we do. We are a home from home and have made great changes to achieve this such as our bar, train simulator and shop. Our aim is to bring as much fulfilment and independence to those we have the pleasure to care for and support. I am looking forward to what the future can bring."
Job Title: Deputy Manager
Joined: 2016
Amy began working in care in 2015. From the beginning with no care experience, she spent a year out in the community and realised that caring for those in need had quickly become a passion and something that she wanted to do as a career. Amy decided to move into a residential setting and joined St Martins Care at its Park View care home and she has not looked back since. Amy’s first role was as a care assistant. Staring with no qualifications, she was supported by St Martins Care and soon obtained her NVQ Level 2. Straight away, Amy began studying for her NVQ Level 3, which has enabled her to progress in her career quickly. Amy says: “I always knew that I wanted to achieve more. I’m so pleased that my skills and ambitions were recognised and that I was able to progress, firstly as an acting senior before being promoted to senior care assistant. Being able to make a difference in the lives of those who require 24-hour support and even re-enabling those to return home is one of the most rewarding parts of what we do”. Amy is now the deputy manager of Park View and she is grateful to have been given this opportunity. Amy adds: “The whole team at Park View is fantastic and we are one big family, with the residents being at the heart of it. I am proud to be part of St Martins Care and look forward to what the future brings for us at Park View”.
