Cedar Court Care Home

60 Moorland Road, Witney OX28 6LG
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9.6 79 Reviews
  • Cedar Court Care Home, Witney
Cedar Court care home provides nursing, dementia and respite care to up to 63 residents. The team at Cedar Court also provide care via a specialist unit for younger people with disabilities. Experienced, registered nurses and care assistants, selected for their skills, operate a 24 hour service, delivering a high standard of care to suit individual nursing care needs.

An experienced Manager supervises the day to day running of the home and ensures that the care delivered encompasses social, physical, psychological and environmental needs. The catering team provides a varied meal choice, including nutritious and tasty meals, and special dietary requirements are catered for.

Accessible to those who wish to visit family members, the home stands within easy reach of local shops and major road routes such as the A40 to Oxford and London. Witney is the largest of the market towns in the Oxfordshire Cotswolds and much of the architecture reflects the past prosperity of the woollen trade, including the 17th century Butter Cross and Church of St Mary the Virgin with its 150ft spire. The town has a bustling atmosphere with a good range of shops, supermarkets and a twice weekly market.

Cedar Court is a disabled friendly home, complete with en-suite bedrooms, a choice of lounge areas and secure courtyard garden. All care is personalised and each resident has their own key worker who keeps up with their requirements, enabling the team to respond to any change of preference or health.

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Care Provided by Cedar Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Nicoleta Ungureanu (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (63)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Cedar Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,550
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,549
    • Self-Funded Nursing Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Nursing Care from £1,600
    • RESPITE Self-Funded Nursing Dementia Care from £1,600
  • (these prices are only a guideline, please contact Cedar Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Cedar Court Care Home Reviews (79)

Total of 79, showing 21-40
9.6

Cedar Court Care Home has a Review Score of 9.6 (9.577) out of 10, based on 26 reviews in the last 2 years. Over all time Cedar Court Care Home has 79 reviews.

Overall Experience

  • 45
  • 28
  • 5
  • 1
  • 0

Date Published

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Review from A D (Daughter of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend Cedar Court. My mother has lived here for over a year and is very well cared for. She is kept very clean and tidy and always mentions how much she likes the food. All the staff are very friendly, approachable and helpful. My mother's room is spacious, kept nice and warm
and has everything she needs.

Reply from Nicoleta Ungureanu, Home Manager at Cedar Court Care Home

Thank you for taking the time to offer your review and for your words of appreciation, it is greatly received. We will share this with the team.


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Review from I P (Son-in-law of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall satisfactory, Mum seems to be happy enough. Staff are always polite and very helpful.

Reply from Nicoleta Ungureanu, Home Manager at Cedar Court Care Home

Thank you for taking the time to offer your review and for your words of appreciation, it is greatly received. We will share this with the team.


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Review from Neil F (Nephew of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would recommend this care home to anyone with elderly relatives requiring full-time care. They have looked after my aunt for a few years now. She has received an excellent standard of care from all the staff, including during the difficult times of the pandemic, when they kept all their residents
safe. And before and during covid, my aunt asked if it would be possible for her to move rooms, so her son could see her through the window of her room. The manager and staff arranged this without any problems at all. And quickly moved her into her new room and finally, the home has a high standard of care, cleaning and catering from all members of staff.

Reply from Nicoleta Ungureanu, Home Manager at Cedar Court Care Home

Thank you for taking the time to offer your feedback and for your words of appreciation.


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Review from D H (Husband of Resident) published on 27 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home manager has been kind and supportive throughout the process. Staff are friendly, helpful and compassionate with patients and always treat them with respect and dignity.

Reply from Nicoleta Ungureanu, Home Manager at Cedar Court Care Home

Thank you ever so much for your review. We appreciate them all so much, I will ensure I feedback to the staff on the positive comments made by you. They are greatly received.


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Review from J S (Son of Resident) published on 28 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents entered Cedar Court Care Home in December 2022. It has taken me a while to fully adjust to this and understand the workings of a care home and set my sights on the standards and expectations. My father is in the dementia wing and it is only now, some months later, that I am beginning to fully
appreciate the huge challenges that face the management and staff, day by day, hour by hour. The staff at Cedar Court, many of whom are now known by first name, show such dedication and professionalism. I can't name names as such but the carers who deal with my father show real compassion towards him which makes being able to deal with seeing him slip from this world into another all the more comforting at a time that is deeply upsetting to witness. My mother too, now incredibly frail, receives this same care and attention and gradually we have all become 'one family'. For anyone needing to use a care home for loved ones, brace yourself but with homes like Cedar Court, you will be looked after.

Reply from Nicoleta Ungureanu, Home Manager at Cedar Court Care Home

Thank you for taking the time to offer your feedback and for your words of appreciation, it is greatly received, we will share this with the team.


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Review from C M (Daughter of Resident) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Cedar Court since Feb 2023. It was a forced situation so as a family this has been a challenging transition. It's difficult to put trust in strangers and there have been some teething issues as we all build relationships. I have to say, the staff are lovely and although emotions can
sometimes be high, with good communication they are patient and understanding with both my mother and us as a family.
I have given 4/5 stars because there could always be improvements. Mum doesn't see the activities coordinator very often. Some improvements to mum's room could be made (the carpet is old and coming away from the floor in places), and meals could be a little more varied (but it always smells amazing!). Overall mum is ok. The nursing team listen when we advise them on things they need to know about mum's complex needs. We're never rushed. The maintenance man puts pictures up, everyone says hello and mum has good relationships with the staff. Long may it continue to positively develop.

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Review from Theresa G (Daughter of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot find enough words to explain how amazing all of the staff have been, absolutely nothing was too much trouble and truly vocational people.

Reply from Nicoleta Ungureanu, Home Manager at Cedar Court Care Home

Thank you for taking the time to offer your feedback and for your words of appreciation, it means a lot to our team.


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Review from J C (Daughter-in-law of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed by Cedar Court Care Home. The care and attention to detail have been second to none. My mother-in-law has been treated with compassion, dignity and respect. I have especially been blown away by the way in which her culture has been considered. From the bottom of my heart,
thank you.

Reply from Nicoleta Ungureanu, Home Manager at Cedar Court Care Home

Thank you for taking the time to offer your feedback and for your words of appreciation.


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Review from Shirley R (Wife of Resident) published on 22 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only experienced help and kindness from all carers and nurses since my husband has been here.
Nothing has been too much trouble for them. My husband has settled so well and has been very happy.

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Review from Robert C (Son of Resident) published on 7 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Met the new permanent manager who has a lot of common sense and I'm sure will make things better. Already the garden has had a revamp and looks fabulous. The new staff members I am told are now mostly permanent, again a huge benefit to all. Small repairs which had been previously ignored have also been
done. I hope the hard but very positive steps continue so that I can give a full five-star rating.
Carry on the good work all of you. Your new manager is making a huge, long-awaited difference, long may she stay.

Reply from Nicoleta Ungureanu, Home Manager at Cedar Court Care Home

Thank you for taking the time to offer your feedback. We are extremely happy to see the feedback you have provided and this will enable us to focus on certain areas to improve upon.


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Review from Pamela G (Sister of Resident) published on 4 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good staff, always pleasant and helpful. Nothing's too much bother.

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Review from F S (Great-Niece of Resident) published on 4 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience was excellent. They provided amazing care for my relative and I am satisfied with the care. The staff were friendly and very helpful. The surroundings were clean and comfortable for my relative. Directions in the care home were simple and allowed quick time.

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Review from Helen G (Niece of Resident) published on 4 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good experience, helpful and kind.

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Review from Joanne N (Daughter of Resident) published on 24 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Cedar Court for a number of years now and she is always happy. She does look like she needs a bath/shower and hair wash when I go in sometimes but I understand this can be difficult. There always looks like there should be more carers on duty but it can be hard to employ the right
person,the staff are always so busy. When Ive been in at meal times the food always look lovely. Thank you to all the staff who look after her.

Reply from Nicoleta Ungureanu, Home Manager at Cedar Court Care Home

Thank you for taking the time to offer feedback. We are extremely happy to see the feedback you provided and this will enable us to focus on certain areas to improve our service.


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Review from Katrina K (Daughter of Resident) published on 16 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad can be quite difficult at times and has remained on a Deprivation of Liberty Safeguards (DoLS) since his admission. All staff have been so good with calming him down and using distraction techniques to de-escalate any situation. They are all very friendly and caring.

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Review from Lavinia K (Wife of Resident) published on 16 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found the staff very helpful with us when we had my husband admitted and continue to care with care for him satisfactory, also staff are very friendly.

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Review from G T (Son of Resident) published on 12 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Cannot fault the reception staff or the food coming from the kitchen. Cleanliness and tidying of my mother's room leaves room for improvement although the communal areas are fine. I agree with the other reviewer that handovers appear to be haphazard in that a requested service expected and given by
some carers is ignored by others.

Reply from Nicoleta Ungureanu, Home Manager at Cedar Court Care Home

Thank you for taking the time to offer feedback. We are extremely happy to see the feedback you provided and this will enable us to focus on certain areas to improve and celebrate success.


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Review from E P (Friend of Resident) published on 11 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit a lady who has been a resident at Cedar Court Care Home for many years and has quite complex needs. She always seems to be well cared for and any issues I have raised have been dealt with promptly and appropriately.
The staff on reception are very friendly and helpful. Nursing staff appear
to be very busy and since my friend moved to another part of the home I have not had a chance to get to know them. However, the standard of care does seem good.
In recent years there have been a number of managerial changes which may have caused some problems in continuity of care but I hope things will stabilise now after a time which has been difficult for all.
Overall, I feel this is a good home.

Reply from Nicoleta Ungureanu, Home Manager at Cedar Court Care Home

Thank you very much for your words of appreciation, it means a lot to the team. Best wishes, from Cedar Court.


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Review from L M (Wife of Resident) published on 3 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My husband has been a resident of Cedar Court since 2010. I have seen managers come and go, good and bad. I've seen Cedar Court at its best and at its worst. I've seen it bought back from a not so good place to a rating of "Good". The current manager is new and has a long way to go and communication
could be better. Relatives' meetings during the day are no good for working relatives. There needs to be more consistency in the care team looking after my husband. A more efficient handover with staff is needed because care plan and care needs are not always explained or followed. Cleanliness of the rooms and the laundry need improvements. The rooms need updating and repairs acted on asap. The chef is amazing and the food is excellent. The reception staff are also amazing, polite and very helpful. I look forward to being able give 5 star ratings.

Reply from Nicoleta Ungureanu, Home Manager at Cedar Court Care Home

Thank you for taking the time to offer feedback about your experience at Cedar Court. We consistently strive to improve our standards of care and appreciate all feedback as this will not only support us but will also support families who are looking for care for their loved ones, which can be a difficult decision to make.


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Review from Nael S (Friend of Resident) published on 5 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Visited the home in June. Warm and welcoming receptionist. Very friendly and helpful manager. Manager was professional and very accommodating. She answered all my questions and showed me around the home.

Reply from Nicoleta Ungureanu, Home Manager at Cedar Court Care Home

Thank you for your review.
Your feedback is very much appreciated by our team.


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Current Review Score: 9.6 (9.577)

Overview of Review Score

The Review Score of 9.6 (9.577) out of 10 for Cedar Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.577 for Cedar Court Care Home is calculated as follows: ( (188 Excellents x 5) + (89 Goods x 4) + (13 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 293 Ratings = 4.577

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cedar Court Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (8)

Nicoleta

Nicoleta Ungureanu

Job Title: Home Manager

I trained as a nurse in Romania before moving to the UK in 2015. After managing another local care home, I’m now the Home Manager at Cedar Court. I’m proud to work with such a dedicated and compassionate team who always go above and beyond for our residents.


Ann

Ann Cornelius

Job Title: Home Administrator

Joined: 2018

I really like getting to know the residents and their families making them feel special every time they visit. Also, I love getting involved with events that happen in the home. I have had a varied career, all customer-facing facing so I feel my interpersonal skills are good. I was a Bank Manager for 18 years so I am very familiar with working with people and respecting confidentiality.


Marta

Marta Gawronska

Job Title: Senior Nurse

I’m passionate about providing high-quality care and ensuring the home is welcoming for residents, their families, and friends. I value my team's hard work and feel I make a positive difference as a nurse. I hold a Master's degree in Nursing.


Ashley

Ashley Smart

Job Title: Activity Coordinator

I love seeing the smiles and laughter of residents during activities. I help them maintain fulfilled lives by supporting them in doing the activities they’ve always enjoyed. I have a strong background in activity work in schools and care home settings.


Rene

Rene Jones

Job Title: Receptionist

I enjoy meeting residents' families and making them feel welcome. I greet residents with a smile and a chat as I move around the home. I have over 6 years of reception experience in high-end hotels and a dental practice.


Terry

Terry Jones

Job Title: Head Chef

I enjoy using my skills to create recipes and try new food ideas. By making classic, nostalgic dishes, I bring comfort and help residents relive treasured memories. I qualified as a chef in 2003 at the Royal Air Force Catering Academy and have completed courses in Textured Modified Foods and Business Management.


Georgian

Georgian Marius Miron

Job Title: Maintenance Officer

I enjoy working with the elderly as they are funny and kind, and I love being part of the team. While doing maintenance, I always take time to chat with the residents. I have completed high school, university, and on-the-job training.


Zoe

Zoe Mollart

Job Title: Senior Healthcare Assistant

I enjoy providing care, support, and companionship to the residents, taking the time to get to know them individually and working closely with my team. Engaging in conversations about their interests and life stories is the most fulfilling part of my job. I am currently completing my Level 3 qualification.