Cedar Court Care Home

60 Moorland Road, Witney OX28 6LG
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9.6 79 Reviews
  • Cedar Court Care Home, Witney
Cedar Court care home provides nursing, dementia and respite care to up to 63 residents. The team at Cedar Court also provide care via a specialist unit for younger people with disabilities. Experienced, registered nurses and care assistants, selected for their skills, operate a 24 hour service, delivering a high standard of care to suit individual nursing care needs.

An experienced Manager supervises the day to day running of the home and ensures that the care delivered encompasses social, physical, psychological and environmental needs. The catering team provides a varied meal choice, including nutritious and tasty meals, and special dietary requirements are catered for.

Accessible to those who wish to visit family members, the home stands within easy reach of local shops and major road routes such as the A40 to Oxford and London. Witney is the largest of the market towns in the Oxfordshire Cotswolds and much of the architecture reflects the past prosperity of the woollen trade, including the 17th century Butter Cross and Church of St Mary the Virgin with its 150ft spire. The town has a bustling atmosphere with a good range of shops, supermarkets and a twice weekly market.

Cedar Court is a disabled friendly home, complete with en-suite bedrooms, a choice of lounge areas and secure courtyard garden. All care is personalised and each resident has their own key worker who keeps up with their requirements, enabling the team to respond to any change of preference or health.

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Care Provided by Cedar Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Nicoleta Ungureanu (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (63)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Cedar Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,550
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,549
    • Self-Funded Nursing Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Nursing Care from £1,600
    • RESPITE Self-Funded Nursing Dementia Care from £1,600
  • (these prices are only a guideline, please contact Cedar Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Cedar Court Care Home Reviews (79)

Total of 79, showing 61-79
9.6

Cedar Court Care Home has a Review Score of 9.6 (9.577) out of 10, based on 26 reviews in the last 2 years. Over all time Cedar Court Care Home has 79 reviews.

Overall Experience

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  • 28
  • 5
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Date Published

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Review from Pamela W (Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My carer is very kind and helpful and caring with her work. I am very pleased with her work. Night workers are very good.

Reply from Gener Tayhopon, Home Manager at Cedar Court Care Home

Many thanks for your lovely compliment. I will let your carers know that you are pleased about how they support you with your care.


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Review from Barbara D (Resident) published on 30 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The activities organiser is outstanding and keeps us up to date with all that is going on.

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Review from Michael D (Husband of Resident) published on 30 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very surprised how my wife has improved since her arrival at cedar court and she seems very happy. I put this down to the care she receives. The food and drinks etc are excellent. The laundry keeps her clothes in very good order. The manager and nursing staff are well on top if problems
occur.
Well done Cedar Court.

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Review from Peter F (Brother-in-law of Resident) published on 30 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers and medical staff and management are very friendly and in most cases react well to any requests although it took some weeks to respond to a particular request until we wrote a letter of complaint and the matter was concluded. Reception staff are very friendly and helpful.

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Review from Peter W (Son of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Early in the year Cedar Court went through staffing problems and is now getting over that problem by employing permanent rather than relying on agency staff. I have found the staff approachable.
The items that I feel need more attention are as follows;
Named items of clothing not being returned
to the proper residents after being washed.
Tea and coffee cups need to be collected more regularly from the resident's room and washed and stored properly.
It's been brought to my attention that the kitchen area needs to be kept clean, i.e. food left uncovered, milk left out of the fridge and dirty worktops. Need to put into practice your food hygiene policy.
Buzzers sounding and not being answered within an appropriate time span.
As care homes go in the local area Cedar Court is very competitive.

Reply from Charles Knowles, Operations Manager at Cedar Court Care Home

Thank you for your comments and coming in to speak to me about your concerns. It is through constructive feedback that we will continue to improve. Please do let me know about any shortfalls during your visits so that we can address them immediately and ensure all staff are meeting our mutually expected standards.


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Review from John E (Son of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly experienced staff. Mum has settled well and is looked after to a very high standard.

Reply from Charles Knowles, Operations Manager at Cedar Court Care Home

Thank you very much for your positive comments and likely recommendation. We are constantly working on our Activity Programme and I hope you notice some of the upcoming changes. If you have any suggestions or would like to discuss any other details please pop in on your next visit.


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Review from S H (Son of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quiet, comfortable and very welcoming. Great friendly staff and a well organised programme of activities for residents. Good all round care.

Reply from Charles Knowles, Operations Manager at Cedar Court Care Home

Thank you for the positive feedback. The team will be very happy to hear your thoughts, and we will continue to work hard to ensure a safe and active environment for all our residents.


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Review from S K (Friend of Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I found the staff to be friendly and courteous, my friend's room looked nice but smelt of urine. The care appeared to be good and the food looked very nice. The cook asked her if she enjoyed her food which was nice to see her. My friend looked well cared for.

Reply from Phil Chapman, Home Manager at Cedar Court Care Home

Thank you for taking the time to complete a review of Cedar Court. At Cedar Court, we always strive to offer the best care and environment for our residents. You may be aware that following your discussion with staff, the decision was taken to replace the carpet in your friend's room which has now been completed. If I can be of any further assistance please do not hesitate in contacting me.


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Review from D B (Son of Resident) published on 28 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good all round care delivered with compassion. Always available to discuss things.

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Review from B B (Son of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff that I have encountered are without exception, excellent! They provide an extremely high level of care and support and treat residents with dignity.


The staff are like an extended family and I cannot praise them highly enough.


Food is outstanding, surroundings and building is good. This

combined with the high level of care make it a top quality establishment.

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Review from Jean B (Father-in-law of Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff very friendly and helpful. The food looks very good and well cooked.


My father-in-law is very well cared and is happy in his home.


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Review from Mary Z (Daughter of Resident) published on 7 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From management to care staff, Cedar Court provided a safe and welcoming home in which my mother has lived for over two years. They have worked hard to get to know her and her needs. I am always informed of changes in her care and the staff are very approachable. My family and I are always made to feel
welcome when visiting and over the years, I have got to know mums carers and I feel we are lucky to have such dedicated staff working at Cedar Court. The atmosphere there can make even a stressful visit when mum isn't having a good day so much better when you know they care and that mum and I have their knowledgeable support.

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Review from Myrtle D (Wife of Resident) published on 30 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has dementia and lives at Cedar Court. The care he receives is excellent. His needs are all attended to and he is very carefully observed day and night. The carers are wonderful and very kind.

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Review from Elaine L (Wife of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was treated with care and dignity and bonded with some of the carers. I was kept informed of any changes or worries about his health.

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Review from S R (Daughter of Resident) published on 5 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent and my mother is well cared for. They treat her with dignity and respect, and as an individual. Staff have a good understanding of Alzheimer's. Any health problems have been attended to promptly, and staff are always willing to talk to me about my mother's care.

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Review from Caroline W (Daughter of Resident) published on 25 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing and care staff take a lot of time to understand my Mum's needs so that the care and support can be provided in a very personalised way. It is impressive that whichever member of staff I speak to they seem to be fully aware of my Mum's state of health and how she has been over the last hours
or days. The staff are willing to spend a lot of time and effort supporting Mum and really want to do their best for her.

All the staff seem to have a good understanding of dementia and with a 24-hour nursing presence are able to quickly respond to changing situations.


Overall I am very happy with staff and management at Cedar Court.


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Review from Jane G (Niece of Resident) published on 9 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm welcome awaits anyone who needs to access this service. From the very first time I set foot in Cedar Court I was welcomed. The staff are all very welcoming and bent over backwards to accommodate my aunt very quickly. They are working hard to learn about her and her needs. I attended the recent
relatives meeting which is a great opportunity to hear about developments at the home and to meet other service user's relatives and exchange experiences. I have had previous experience of nursing homes having placed my father, and worked in one in administration, and a temporary placement for my aunt. This is by far the best of the four.

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Review from Rhyce J (Partner of Resident) published on 19 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great Dementia Staff great management great prices and amazing time for all the people who go pleasent smiles and happy faces makes the staff and the community a happy and vibrant team well done all xxx

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Review from Jane C (Cousin of Resident) published on 18 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home provides a caring, respectful and responsive environment for my cousin, who needs a high level of 24-hour care and support. All the facilities, as far as I have seen them, are maintained at a high standard; but even more striking than this is the human quality of the care provided, without
which even the best-managed facilities would be missing something vital. The staff are friendly and kind, both to residents and visitors. They pay close attention to my cousin's needs (including his medical needs) and his preferences, and they engage actively with him as the intelligent and thoughtful individual he is. They are also responsive to questions and enquiries from family members. I attribute the high quality of this home to a great extent to its current manager, who works with a quite exceptional combination of care, efficiency, imagination, good judgment and openness, and who is able to enthuse her staff with these qualities. I cannot fault this home on any score.

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Current Review Score: 9.6 (9.577)

Overview of Review Score

The Review Score of 9.6 (9.577) out of 10 for Cedar Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.577 for Cedar Court Care Home is calculated as follows: ( (188 Excellents x 5) + (89 Goods x 4) + (13 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 293 Ratings = 4.577

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cedar Court Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (8)

Nicoleta

Nicoleta Ungureanu

Job Title: Home Manager

I trained as a nurse in Romania before moving to the UK in 2015. After managing another local care home, I’m now the Home Manager at Cedar Court. I’m proud to work with such a dedicated and compassionate team who always go above and beyond for our residents.


Ann

Ann Cornelius

Job Title: Home Administrator

Joined: 2018

I really like getting to know the residents and their families making them feel special every time they visit. Also, I love getting involved with events that happen in the home. I have had a varied career, all customer-facing facing so I feel my interpersonal skills are good. I was a Bank Manager for 18 years so I am very familiar with working with people and respecting confidentiality.


Marta

Marta Gawronska

Job Title: Senior Nurse

I’m passionate about providing high-quality care and ensuring the home is welcoming for residents, their families, and friends. I value my team's hard work and feel I make a positive difference as a nurse. I hold a Master's degree in Nursing.


Ashley

Ashley Smart

Job Title: Activity Coordinator

I love seeing the smiles and laughter of residents during activities. I help them maintain fulfilled lives by supporting them in doing the activities they’ve always enjoyed. I have a strong background in activity work in schools and care home settings.


Rene

Rene Jones

Job Title: Receptionist

I enjoy meeting residents' families and making them feel welcome. I greet residents with a smile and a chat as I move around the home. I have over 6 years of reception experience in high-end hotels and a dental practice.


Terry

Terry Jones

Job Title: Head Chef

I enjoy using my skills to create recipes and try new food ideas. By making classic, nostalgic dishes, I bring comfort and help residents relive treasured memories. I qualified as a chef in 2003 at the Royal Air Force Catering Academy and have completed courses in Textured Modified Foods and Business Management.


Georgian

Georgian Marius Miron

Job Title: Maintenance Officer

I enjoy working with the elderly as they are funny and kind, and I love being part of the team. While doing maintenance, I always take time to chat with the residents. I have completed high school, university, and on-the-job training.


Zoe

Zoe Mollart

Job Title: Senior Healthcare Assistant

I enjoy providing care, support, and companionship to the residents, taking the time to get to know them individually and working closely with my team. Engaging in conversations about their interests and life stories is the most fulfilling part of my job. I am currently completing my Level 3 qualification.