Please contact the home to organise an assessment with one of our experienced clinical leads.
We can then give an accurate average weekly fee.
Ashbourne Court Care Home has a Review Score of 9.8 (9.770) out of 10, based on 17 reviews in the last 2 years. Over all time Ashbourne Court Care Home has 107 reviews.
Review from William T (Son-in-law of Resident) published on 16 August 2016
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Bethany Gibbons, Marketing Assistant at Ashbourne Court Care Home
Thank you for your comments. We welcome all feedback that will help improve our care services.
We are sorry that in this instance we have not been able to achieve excellence in all areas of this review of Ashbourne Court.
We have recently made some changes to our catering service to enhance our resident dining experience and have introduced a new “Spring and Summer Menu” offering a choice of appetising and nutritionally balanced meals. The Ashbourne Court team seeks regular feedback from residents about the choice of meals served and this helps us to plan our menus, ensuring that all meals offered are appropriate for each resident. If there is anything specific your relative would like to be included perhaps this could be discussed the next time you visit our home.
In relation to the fire alarm testing, unfortunately, we are unable to lower the volume of this due to health & safety regulations. But the routine fire alarm tests are planned for and occur every Monday at 10.30am, which staff members and residents are fully aware of, enabling the staff to and support and assist the residents as per their needs.
According to the building structure and parking plan, there is, unfortunately, no more parking facilities available on the premises but we always do our best to accommodate visitors and families. If they haven’t got a parking space please speak to the Receptionist for an alternative arrangement, this is something that has been discussed in the Resident and Relative's meeting.
If there is anything you would like to discuss further, please do not hesitate to contact customercare@brighterkind.com or pop into the home to speak to me anytime. Many thanks, Rajesh Ayyappan, Home Manager.
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Review from John D (Son of Resident) published on 27 June 2016
Submitted via Postal Card •
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Overall Experience
3.0 out of 5
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Review from Jennifer T (Daughter of Resident) published on 21 June 2016
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
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Review from Jenny P (Daughter of Resident) published on 21 June 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
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Review from Malcolm M (Son of Resident) published on 21 June 2016
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from Tim C (Nephew of Resident) published on 2 June 2016
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
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Review from Mick M (Son of Resident) published on 8 April 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rajesh Ayyappan, Home Manager at Ashbourne Court Care Home
Thank you very much.
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The Review Score of 9.8 (9.770) out of 10 for Ashbourne Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.770 for Ashbourne Court Care Home is calculated as follows: ( (160 Excellents x 5) + (41 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 204 Ratings = 4.77
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ashbourne Court Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 18 Mar 2025
Please contact the Home for additional details.
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Job Title: Home Manager
“You cannot provide the best care by simply reading from a book. You need a kind and caring heart to deliver this. It’s much more than a job and it’s so rewarding when you fulfil the needs of residents.”
Raj has worked in the Health and Social Care sector for 20 years and joined Ashbourne Court in 2011. He is a Registered Nurse, who is passionate about elderly care.
What do you enjoy most about your job?
As a nurse, I really enjoy caring for the elderly, so I knew working as the Manager for Ashbourne Court would be a good fit and extremely rewarding. I really enjoy being responsible for organising care that is specifically tailored to residents’ needs. It’s fantastic how the team work together and I really appreciate the support in place to deliver high-quality care to residents.
What are your favourite hobbies and pastimes?
I consider myself an amateur photographer and enjoy playing cricket.
Are there any highlights in your career you are particularly proud of?
I am incredibly proud of our home achieving an overall rating of ‘Outstanding’ in our latest CQC report in 2019, and being recognised as an outstanding care home manager!
What do you feel is your biggest achievement outside of your career?
What are your Qualifications?
I worked as a student nurse at the University of the West of England, Bristol. Once I had qualified, I worked as a nurse before becoming a deputy manager at a care home and then progressed to be a home manager.
