Barchester Hampton Grove Care Home

2 Chaffinch Lane, Hampton Vale, Peterborough PE7 8NF
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9.7 202 Reviews
  • Barchester Hampton Grove Care Home, Peterborough
Hampton Grove Care Home offers residential care in a modern care home located within landscaped gardens in Hampton Vale on the outskirts of Peterborough. All accommodation is en suite with a wet-room style shower. The home offers a hairdressing salon, community bar and a vibrant activities programme.

The home provides residential, respite, palliative and dementia care. Bedrooms are set across four floors and each floor has two living rooms and its own dining room, allowing residents to relax and socialise.

Residents can enjoy the home's landscaped gardens which include a seating area and gazebo, which is ideal for socialising. Meals are freshly prepared onsite by trained chefs, who offer a range of nutritious and tasty meals, catering for special dietary requirements.

While the activities coordinators are responsible for overseeing a varied and busy activities programme, they are supported by the wider Barchester Life Enrichment team who provide access to a wide range of virtual and interactive resources including Oomph to ensure there is something for everyone to enjoy.

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Care Provided by Barchester Hampton Grove Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 86 Service Users
  • Privately Owned
  • Care Offered
  • Orthopaedic
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Ewa Drzewicka (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (86)
    • Single Rooms with ensuite Wet Room (86)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Hampton Grove Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,220

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Hampton Grove Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to visit at any time without a booking.


  • Parking

  • Parking is available at the front of the building.


Barchester Hampton Grove Care Home Reviews (202)

Total of 202, showing 181-200
9.7

Barchester Hampton Grove Care Home has a Review Score of 9.7 (9.725) out of 10, based on 43 reviews in the last 2 years. Over all time Barchester Hampton Grove Care Home has 202 reviews.

Overall Experience

  • 148
  • 47
  • 2
  • 1
  • 4

Date Published

202
3
14
43
159

Review from Ian S (Friend of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's been a marvellous experience. We enjoyed the bistro evening where we enjoyed fabulous food, amazing service and convivial company. I would not hesitate to recommend this home. I look forward to attending any future events.

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Review from Susan B (Wife of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has 10 weeks a year respite here. He loves coming and has never had any complaints. Food, care and comfort are all excellent.

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Review from Karen S (Daughter of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Avery House Care Home is like your own home. That feeling of security and safety is all around the home. A smile and kind word can make the difference when you are not with loved ones every day.

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Review from Paul H (Son of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came here as a lonely 87 year old who had lost his confidence following a fall. In the time he has been here he has become part of a friendly and supportive community which has helped restore his quality of life, I would not trust his care to just anyone and searched for a while to find the right
place for him. Avery House is definitely it and I would recommend it highly.

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Review from Christine S (Niece of Resident) published on 14 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the two year's my uncle has been a resident I've visited virtually every week and I've never seen or heard anything going on which has caused me any concern. The staff say they want to treat residents as they would want their own mother/father to be treated and this comes across.

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Review from A M (Friend of Resident) published on 29 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a friend of the home and visit quite often visiting for fundraising events and have got to know some of the staff and a lot of the residents.

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Review from M S (Husband of Resident) published on 27 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and welcoming home. Excellent caring staff, good quality food, well cooked and served. My wife has been in 4 different residential homes in the area and this is by far the best.

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Review from L E (Daughter of Resident) published on 27 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care both my mum and mother-in-law receives here is beyond words, the staff treat them both like their own mum's as I would expect. The home is managed very professionally and take great care to make sure all the resident's needs are met and also have time for the families at all times. My mum has
settled very well here after trying two other homes who couldn't meet her needs. The care here is so good. I have already put my name down for a room when I am ready, Seriously.

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Review from Alan D (Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say:
I have stayed here before and really love it.
The staff are lovely and good to me and the food is very good, I can't fault it.
I am thinking of staying here permanently.
The maintenance guy is very good and would put anything right for me.

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Review from Judith B (Wife of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I believe it would be very difficult to find another care home where residents could have better care. Any needs are attended to promptly and staff are cheerful and friendly. Their attitude towards relatives is first class. Any concerns are always discussed and satisfactory outcomes achieved. If my
husband was not happy there I would know just by looking at him! The leadership of the management team permits through all departments.

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Review from Sue B (Daughter of Resident) published on 25 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been in the home for 18 months he was in fair health when he arrived, but has deteriorated in the last few weeks. He is cared for very well, on the whole. Sometimes I find that messages do not get passed on, But the staff are very friendly, quite a high turn over through, sadly.

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Review from Robin B (Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a resident I feel happy of Avery House, I'm content and I would not want to be in another home, I like the staff.

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Review from L-A (Daughter of Resident) published on 9 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Avery House has restored my faith in residential care. My mother who suffers from Alzheimers was initially admitted for emergency respite care when my father was hospitalised but is now permanent. I have been impressed with the very good care shown as well as the approachability and friendliness of
staff who listen and try to accommodate clients' needs. Medical care has been good and appropriate. My father is now also in residential care at Avery House, initially for respite following his hospitalisation, but has now requested to stay and he really likes it there.
It was a welcome surprise to be invited for a care review for both parents to discuss any concerns or issues I might have had. I was also grateful of the offer of an escort for a hospital appointment.
For me the only improvement is that there seems to be a loss of personal clothing through the laundry process.
I have been a carer from afar and wish I could find somewhere equivalent on the South Coast closer to my home.

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Review from Chris P (Son of Resident) published on 2 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and aunt moved to Avery House approximately 6 months after it opened during the time they were there they were treated with dignity and respect, my wife and I felt it so good my father-in-law has had several respites in Avery House and after my mother-in-laws death last March both father and
my wife and I had no hesitation to make it his permanent residence.

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Review from G S (Daughter of Resident) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the overall care in Avery House. Nice clean environment, a happy place. All staff very kind to residents and families, occasionally they seem understaffed but try hard to care for everyone. They do need more activities as in the last few months I haven't seen or heard as much
singing going on and other activities.

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Review from Clare W (Daughter of Resident) published on 31 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were very welcoming and kind. They assessed my father quickly and efficiently to get him the aids he needed to help him. The staff listened carefully to him and us to make sure he was happy. The food was excellent and family were invited to join mealtimes. When he went into hospital a member
of staff stayed with him until we arrived and the manager and her assistant visited him. They were very caring and he liked them.

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Review from Ray H (Power of Attorney of Resident) published on 28 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally all services provided are of good standard. The staff are usually helpful and friendly. Some problems in the past with newspaper deliveries. Also items missing from residents bathrooms.

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Review from Nikki P (Daughter of Resident) published on 28 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Avery House has been a lifesaver for my father and me. Following a stroke, he was withdrawn, not getting out of bed or washing (even with carers) while living in his own home. Once in Avery, he was helped out of bed in the mornings. He is clean and happy. He is well fed and can mix with others though
chooses often to eat in his room. He is helped with all daily activities. The staff are very caring and compassionate, despite my father having some inappropriate behaviour. The home is well run. Every one smiles and chats when I visit (daily). My only negative points are it is quite expensive compared to some other homes. But are they as good as Avery?

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Review from J L (Daughter of Resident) published on 28 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum had a few problems but Avery staff have dealt with them and now she is happy and very settled. We are all happy with the care at present.

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Review from K W (Son of Resident) published on 28 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff, mum welcomed, helped and made to feel at home. Encouraged to take part in activities. Very inclusive place if you want to join in. Lovely friendly environment, comfortable room.

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Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for Barchester Hampton Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.725 for Barchester Hampton Grove Care Home is calculated as follows: ( (405 Excellents x 5) + (81 Goods x 4) + (16 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 509 Ratings = 4.725

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hampton Grove Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (26)

Ewa

Ewa Drzewicka

Job Title: Home Manager

Joined: 2019

My name is Ewa and I have the privilege of being the Home Manager here at Hampton Grove.


Throughout my nursing career, I have brought my passion for delivering high-quality care to those I support, whilst also upholding their privacy and dignity.


Hampton Grove is a brilliant place to work as we have such a supportive and inclusive environment. My whole team is involved with ensuring that each resident receives personalised care that helps them to enjoy life to the full. 


Kelly

Kelly Bermingham

Job Title: Deputy Manager

Joined: 2025

Hello, my name is Kelly.
With over 11 years of dedicated experience in dementia care I have developed a deep understanding of the unique needs and challenges of individuals living with dementia.
Starting my career as a care assistant, I am committed to providing exceptional care and support to those living at Hampton Grove, and support the team to drive the quality of care and create a warm, supportive environment for both residents and staff.


Deborah

Deborah Day

Job Title: Receptionist

Joined: 2011

Hi, my name is Debs and I have worked here at Hampton Grove for 10 years in various positions. I am now working with the reception team.


Karen

Karen Wiles

Job Title: Receptionist

Hi, my name is Karen, and I am the Receptionist here at Hampton Grove.


I am the first person you meet at Hampton Grove and I am on hand to help with any questions new families may have regarding care, visiting or life at our beautiful home.


Lisa

Lisa May

Job Title: Activities Lead Coordinator

Joined: 2020

I joined Hampton Grove in October 2020, and since being here I have had a lovely warm welcome from residents and staff.


I've been working in care for nearly 18 years now starting from a carer to team leader to a deputy manager, and now as a activities leader coordinator.


This job is so rewarding being able to spend time learning about the residents and Focusing on improving the resident's well-being, as long as I put a smile on the resident's faces then I know I have fulfilled my role.


Mandy

Mandy Moore

Job Title: Unit Manager

Joined: 2011

Hi, my name is Mandy and I am a team leader here at Hampton Grove.


I work in care because supporting people to live their fullest possible life is very rewarding. At Hampton Grove, I have been privileged to work with a dedicated team who supported me to create one of the best care communities in the area. 


One of the best parts of my job is welcoming new residents, getting to know them and working together to achieve their goals.


Nicoletta

Nicoletta Vrenscan

Job Title: Unit Manager

Hi, I'm Nicoletta and I have been a Unit Manager here at Hampton Grove since 2021. 


My team and I help our residents to enjoy life to the fullest by providing all the daily assistance that each person needs. We are on hand every day to help with the smallest of tasks, and the residents all know they can count on us to be there whenever we are needed. 


Kerry

Kerry McManus

Job Title: Senior Care Assistant

Joined: 2022

Hello, my name in Kerry and I'm one of the senior care assistants here at Hampton Grove. I've worked in care for over 15 years and joined the team here in January 2022. We are a very supportive team who love looking after our residents and learning from them, and one another.


Hena

Hena Shan

Job Title: Senior Care Assistant

Hi, my name is Hena and I am a Senior Care Assistant here at Hampton Grove.


I have been working at Hampton Grove for many years now and my passion since I was very young has always been looking after the elderly. 


Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit. 


I really enjoy working at Hampton Grove and nothing drives me more than providing the best possible care for all of our residents who choose to make Hampton Grove their home.


Ervy Lou

Ervy Lou Rosales

Job Title: Care Assistant

Hi, my name is Ervy and I am a Care Assistant here at Hampton Grove.


Being a Carer at Hampton Grove is very rewarding, we have a superb team and fantastic residents. The care team look after each resident's day-to-day care needs and we often get to know the residents better than family!


Jose

Jose Mathew

Job Title: Care Assistant

Hi, my name is Jose and I am a carer here at Hampton Grove. 


I have been working as a Care Assistant at Hampton Grove since 2019 and it gets better every year. The care team here is very talented and hard-working, we are all aiming to provide the sort of care that we would want our own family to enjoy. 


Working alongside passionate carers and nurses each week is a privilege and this is a very happy home.


Lauren

Lauren Langley

Job Title: Care Assistant

Hi. I'm Lauren and I am a Care Assistant here. 


I became a Carer because there is nothing more rewarding than making a positive impact on someone's life and improving their happiness. Since working at Hampton Grove I have enjoyed being part of this great team and getting to know the residents, I love putting a smile on their faces each day.


My family is very important to me and I want the families of each resident to know that I am caring for their loved one in the way that I would want my family cared for.


June

June Baxter

Job Title: Care Assistant

Joined: 2020

Hi, my name is June and I'm a Care Assistant here at Hampton Grove. Originating from Country Durham, I lived in Cape Town, South Africa for 40 years before coming to the UK 2 years ago and joining the team at Hampton Grove in 2020. I was inspired on following my father's illness in 2017 to explore a career in care. I enjoy looking after people, and caring for their needs, I find making them smile is extremely fulfilling. In my spare time, I love to read and go hiking in the UK's beautiful countryside.


Paul

Paul Arnold

Job Title: Care Assistant

Hi, my name is Paul and I am a Care Assistant here at Hampton Grove.


We love welcoming new residents and helping them to join our little community, each new person brings their own personality to the mix and it is wonderful to see everyone making new friends as they settle in. 


Melissa

Melissa Gollings

Job Title: Care Assistant

Hi, my name is Melissa and I am a Care Assistant here at Hampton Grove.


My absolute goal is to make sure I and the team make our residents happy and provide them with all they need along with the highest standards of care. Hampton Grove is designed to be a wonderful homely environment for our residents as well as offer residents the opportunity to make the most of some beautiful outdoor spaces. 


Duncan

Duncan Carpenter

Job Title: Chef

Joined: 2011

Hi, my name is Duncan and I am the Second Chef here at Hampton Grove.


As Second Chef I help to lead the Kitchen and Hospitality teams to create sociable dining experiences for our residents. This includes everything from ensuring the Sunday roast meets the residents' high standards, to designing meals which supplement residents' dietary requirements, and much more.


New recipes are always welcome in the kitchen and we love to discuss residents preferences regularly. 


Cassie

Cassie Mills

Job Title: Chef

Hi, my name is Cassie and I am the Head Chef here at Hampton Grove.


Being Head Chef means that I am responsible not only for the resident's nutrition but also for ensuring that they have a wonderful dining experience. Alongside daily nutritious meals, my team and I fill the cafe with delicious cakes, create regular afternoon tea parties, host private dining events and support the Activities team with their life enrichment programme. 


I love meeting new residents and discussing their favourite foods with them. 


Craig

Craig Brayley

Job Title: Kitchen Assistant

Hi, my name is Craig and I am Kitchen Assistant here at Hampton Grove.


Paul

Paul Weedon

Job Title: Head of Maintenace

Joined: 2013

Hi, my name is Paul and I am the Head of Maintenance here at Hampton Grove.


As the Head of Maintenance, I make sure the home and gardens are maintained to a high standard. We are very proud of our beautiful home and the whole team works hard to ensure that our residents enjoy living here.


It is my responsibility to make sure every resident's stay here is as comfortable as possible and I am always on hand to help residents with putting up a new picture, installing a new TV or rearranging their furniture. 


My door is always open to anyone who has an idea about improving the home in any way. 


Daniel

Daniel D'Agnano

Job Title: Maintenance/Activities

Joined: 2019

Hi, my name is Dan and I'm part of the maintenance team here at Hampton Grove.


My role is to ensure that the home is always in tip-top condition.


Since joining the team I have also taken on the role of Health & Safety Champion. It is my duty to keep the building in good repair and ensure everyone’s safety.


Hampton Grove is a lovely home with lovely gardens, and everyone who visits us is guaranteed a warm and welcoming hello.


Becky

Becky Merrington

Job Title: Head of Housekeeping

Joined: 2021

Hello, my name is Becky and I am the Head Housekeeper here at Hampton Grove.


I especially enjoy spending time with our residents and getting to know them as my team and I maintain the highest level of cleanliness and standards throughout our home. I love to help our residents settle in and ensure everything is just as they like it every single day!


Khadija

Khadija Bouziyan

Job Title: Housekeeping Team

Joined: 2019

Hello, my name is Khadija and I'm a member of the Housekeeping team here at Hampton Grove. I love to help people and I'm happy to work in all areas of the home to support our team.


Emma

Emma Holmes

Job Title: Housekeeping Team

Joined: 2020

Hi, my name is Emma and I'm part of the Housekeeping team here at Hampton Grove. I enjoy making our residents happy. The simplest of changes to their room can make such a difference to their well-being. It is so important to keep our home safe and clean for all our residents, staff and visitors.


Sandra

Sandra Dixon

Job Title: Laurndry Assistant

Joined: 2019

Hi, my name is Sandra and I am Laundry Assistant here at Hampton Grove.


Mark

Mark Anderson

Job Title: Housekeeping Team

Hi, my name is Mark and I work within the Housekeeping team here at Hampton Grove.


Emma

Emma Malcolm

Job Title: Hairdresser

Joined: 2021

Hi, I'm Emma, the hairdresser here at Hampton Grove. I adore making our residents' day by spending 1-to-1 time with each of them to make them feel special and have a wonderful experience in our salon. Whether that's a cut, colour or perm; I'm here to help. I work on Tuesdays and Thursdays and can be booked through reception.