Barchester Hampton Grove Care Home

2 Chaffinch Lane, Hampton Vale, Peterborough PE7 8NF
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9.7 202 Reviews
  • Barchester Hampton Grove Care Home, Peterborough
Hampton Grove Care Home offers residential care in a modern care home located within landscaped gardens in Hampton Vale on the outskirts of Peterborough. All accommodation is en suite with a wet-room style shower. The home offers a hairdressing salon, community bar and a vibrant activities programme.

The home provides residential, respite, palliative and dementia care. Bedrooms are set across four floors and each floor has two living rooms and its own dining room, allowing residents to relax and socialise.

Residents can enjoy the home's landscaped gardens which include a seating area and gazebo, which is ideal for socialising. Meals are freshly prepared onsite by trained chefs, who offer a range of nutritious and tasty meals, catering for special dietary requirements.

While the activities coordinators are responsible for overseeing a varied and busy activities programme, they are supported by the wider Barchester Life Enrichment team who provide access to a wide range of virtual and interactive resources including Oomph to ensure there is something for everyone to enjoy.

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Care Provided by Barchester Hampton Grove Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 86 Service Users
  • Privately Owned
  • Care Offered
  • Orthopaedic
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Ewa Drzewicka (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (86)
    • Single Rooms with ensuite Wet Room (86)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Hampton Grove Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,220

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Hampton Grove Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to visit at any time without a booking.


  • Parking

  • Parking is available at the front of the building.


Barchester Hampton Grove Care Home Reviews (202)

Total of 202, showing 81-100
9.7

Barchester Hampton Grove Care Home has a Review Score of 9.7 (9.725) out of 10, based on 43 reviews in the last 2 years. Over all time Barchester Hampton Grove Care Home has 202 reviews.

Overall Experience

  • 148
  • 47
  • 2
  • 1
  • 4

Date Published

202
3
14
43
159

Review from Jane W (Granddaughter of Resident) published on 31 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Hampton Grove is an excellent care home. The home itself is finished to a high standard and is very welcoming. My mother has been very well looked after since moving in a year ago. The staff and carers are doing a fantastic job despite the current Covid19 pandemic.

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Review from Paul D (Son of Resident) published on 30 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's taken a while but I'd like to thank on behalf of our family all the staff and management at Hampton Grove for their outstanding care of my mum in the last few months of her life. They took in a very poorly and confused elderly lady in the middle of a global pandemic and gave her the love and security
that she needed, and made her feel safe and looked after. At the end of her life, they were very compassionate and supportive to us and helped us to cope with such a difficult time. We can't really thank any of them enough.

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Review from Liz H (Niece of Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are caring and loving and in these difficult times of covid are doing a fantastic job to make the residents as happy and content as they can be in the current circumstances.

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Review from A L (Wife of Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting the home for 10 and a half years. My sister in law was in here for 8 and a half years and now my husband for 4 and a half years. It is an excellent home. Staff good and caring. Food excellent. Always made welcome, staff like family. Have recommended several people.

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Review from B W (Niece of Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Hampton Grove have made my aunt feel cared for and she has settled well. She feels safe and well looked after. I am very happy that she is safe and cared for.

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Review from Andrew H (Son of Resident) published on 17 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is cared for so well and staff go the extra mile for him.

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Review from M G (Son-in-law of Resident) published on 15 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law is very happy here and the overall level of care has been superb.

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Review from J L (Daughter of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only give my review prior to lockdown as I have not seen Mum since lockdown. However, I can only assume she is being looked after exceptionally well, as she was prior to this.

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Review from K L (Son-in-law of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring for residents, most needed at these awful times.

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Review from J M (Daughter of Resident) published on 29 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As we cannot go into the home it's hard to do a review. But all the staff are very good and care for him. We have had garden visits and he comes out and is always smart and tidy. Now is the time we worry about coming to see him as it is too cold outside for him. My mum is in assisted living and has
a flat with care but it is too cold to bring her now at 93 years old.

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Review from J E (Daughter of Resident) published on 29 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has to have temporary care whilst her husband was in hospital due to her having vascular dementia. Whenever I visited Hampton Grove or rang the staff were so friendly and kind. If my mum ever had to permanently go into a nursing/care home I would only choose Hampton Grove.

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Review from S P (Daughter of Resident) published on 29 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very grateful for the ongoing care and kindness shown to mother during this Covid-19.
Thanks to reception always friendly and efficient.

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Review from H O (Granddaughter of Resident) published on 28 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been at Hampton Grove for three months. The staff are all fantastic. My nan is so happy. I cannot thank the staff enough. I would recommend Hampton Grove to anyone.

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Review from C G (Daughter of Resident) published on 26 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff really friendly and helpful will do anything to help. The place is like a family, everybody is so kind and helpful. Very clean. Outside garden is lovely. You have all done a fantastic job over this hard time. Thank you for taking such good care of our mum. It must be really hard trying to keep
them amused. Mum seems quite happy. You have all done a great job. Thank you.

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Review from Louise H (Daughter of Resident) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My father went to Hampton Grove for respite to give my mum a break. He walked into the care home walking and talking but came out in a wheelchair and has never been able to talk to us again and an ambulance had to be called when we got him home. He was admitted to hospital with a bad UTI which had been
undetected by the care home. During his two weeks stay, he had two falls, having never fallen over at home at all since his dementia diagnosis or stroke. We struggled to get any details of what happened and what injuries he had, communication within the care home team was very poor and also communication to my mother. I had to call a meeting with the assistant manager to get some kind of answers which she was reluctant to have and during that meeting it became pretty apparent how bad communication was. Once we got my father's belongings back, quite a few items of clothing were and still are missing but to our horror in his case were items including medication belonging to other people.

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Review from T F (Daughter of Resident) published on 29 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Do not use this company. My 98 yr old father stayed here for one week and really did not enjoy the experience. He said that no one talked to him, so our explanation that he was profoundly deaf, was ignored.
On collecting him all his clothes were in the laundry, even though we had expressly said not
to wash them, and I was told that they could not retrieve his clothes for 5 days! I made a complaint in person and was not offered anything but apologies, even though we had to buy extra clothes for him in the interim.
We had him booked for a haircut and they couldn't even manage to get him to that, they forgot.....
When we got him home his speech was slurred due to lack of fluids, which took days to reverse, our doctor had to put him on hydration medication! I hate to think what state he would have been in after 2 weeks.
We felt so guilty that we had left our lovely, frail dad, with people who just care about the numbers. I'm sure this is down to poor management.

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Review from K S (Son of Resident) published on 8 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although due to the coronavirus lockdown we have been unable to see my mother, I have been impressed with the response from the staff. We have been doing 'Whatsapp' calls with my mum, who seems to be in a good state of mind and is constantly reassure by the staff when she becomes upset about her situation.
She seems to be well-fed and cared for.

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Review from Katherine P (Granddaughter of Resident) published on 14 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan was transferred to Hampton Grove after a fall at home amidst the covid pandemic, so it has been extremely stressful for our family, but after a shaky start with the reception team (I had the phone put down on me after enquiring about visitation, sounded like he was too busy to talk to me) The
care team and entertainments staff have been amazing! My nan seems fairly happy (Which is a miracle in itself) I would like to say a special thank you to the lady who works with my nan as she has gone above and beyond for her.

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Review from P C (Daughter of Resident) published on 10 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hampton Grove was Mum's happy, caring home for the last 20-months. Although quite a private person, Mum made lovely new friends with both residents and carers and enjoyed activities such a char aerobics, cake decorating and crafts. I could call or visit whenever I wanted and was always welcomed and
brought up to date with and medical needs etc. They really upped their game during the covid pandemic, quickly locking down the home, wearing PPE and having staff and residents tested. They also found ways to continue the activity programme without outside help. I have already recommended Hampton Grove to others. Thanks for all your hard work and best wishes to all the team.

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Review from J D (Daughter-in-law of Resident) published on 7 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

He is very happy living here, which is the most important thing to me. Staff are always available for any enquiries we have, especially at this time when visiting is limited.

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Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for Barchester Hampton Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.725 for Barchester Hampton Grove Care Home is calculated as follows: ( (405 Excellents x 5) + (81 Goods x 4) + (16 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 509 Ratings = 4.725

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hampton Grove Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (26)

Ewa

Ewa Drzewicka

Job Title: Home Manager

Joined: 2019

My name is Ewa and I have the privilege of being the Home Manager here at Hampton Grove.


Throughout my nursing career, I have brought my passion for delivering high-quality care to those I support, whilst also upholding their privacy and dignity.


Hampton Grove is a brilliant place to work as we have such a supportive and inclusive environment. My whole team is involved with ensuring that each resident receives personalised care that helps them to enjoy life to the full. 


Kelly

Kelly Bermingham

Job Title: Deputy Manager

Joined: 2025

Hello, my name is Kelly.
With over 11 years of dedicated experience in dementia care I have developed a deep understanding of the unique needs and challenges of individuals living with dementia.
Starting my career as a care assistant, I am committed to providing exceptional care and support to those living at Hampton Grove, and support the team to drive the quality of care and create a warm, supportive environment for both residents and staff.


Deborah

Deborah Day

Job Title: Receptionist

Joined: 2011

Hi, my name is Debs and I have worked here at Hampton Grove for 10 years in various positions. I am now working with the reception team.


Karen

Karen Wiles

Job Title: Receptionist

Hi, my name is Karen, and I am the Receptionist here at Hampton Grove.


I am the first person you meet at Hampton Grove and I am on hand to help with any questions new families may have regarding care, visiting or life at our beautiful home.


Lisa

Lisa May

Job Title: Activities Lead Coordinator

Joined: 2020

I joined Hampton Grove in October 2020, and since being here I have had a lovely warm welcome from residents and staff.


I've been working in care for nearly 18 years now starting from a carer to team leader to a deputy manager, and now as a activities leader coordinator.


This job is so rewarding being able to spend time learning about the residents and Focusing on improving the resident's well-being, as long as I put a smile on the resident's faces then I know I have fulfilled my role.


Mandy

Mandy Moore

Job Title: Unit Manager

Joined: 2011

Hi, my name is Mandy and I am a team leader here at Hampton Grove.


I work in care because supporting people to live their fullest possible life is very rewarding. At Hampton Grove, I have been privileged to work with a dedicated team who supported me to create one of the best care communities in the area. 


One of the best parts of my job is welcoming new residents, getting to know them and working together to achieve their goals.


Nicoletta

Nicoletta Vrenscan

Job Title: Unit Manager

Hi, I'm Nicoletta and I have been a Unit Manager here at Hampton Grove since 2021. 


My team and I help our residents to enjoy life to the fullest by providing all the daily assistance that each person needs. We are on hand every day to help with the smallest of tasks, and the residents all know they can count on us to be there whenever we are needed. 


Kerry

Kerry McManus

Job Title: Senior Care Assistant

Joined: 2022

Hello, my name in Kerry and I'm one of the senior care assistants here at Hampton Grove. I've worked in care for over 15 years and joined the team here in January 2022. We are a very supportive team who love looking after our residents and learning from them, and one another.


Hena

Hena Shan

Job Title: Senior Care Assistant

Hi, my name is Hena and I am a Senior Care Assistant here at Hampton Grove.


I have been working at Hampton Grove for many years now and my passion since I was very young has always been looking after the elderly. 


Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit. 


I really enjoy working at Hampton Grove and nothing drives me more than providing the best possible care for all of our residents who choose to make Hampton Grove their home.


Ervy Lou

Ervy Lou Rosales

Job Title: Care Assistant

Hi, my name is Ervy and I am a Care Assistant here at Hampton Grove.


Being a Carer at Hampton Grove is very rewarding, we have a superb team and fantastic residents. The care team look after each resident's day-to-day care needs and we often get to know the residents better than family!


Jose

Jose Mathew

Job Title: Care Assistant

Hi, my name is Jose and I am a carer here at Hampton Grove. 


I have been working as a Care Assistant at Hampton Grove since 2019 and it gets better every year. The care team here is very talented and hard-working, we are all aiming to provide the sort of care that we would want our own family to enjoy. 


Working alongside passionate carers and nurses each week is a privilege and this is a very happy home.


Lauren

Lauren Langley

Job Title: Care Assistant

Hi. I'm Lauren and I am a Care Assistant here. 


I became a Carer because there is nothing more rewarding than making a positive impact on someone's life and improving their happiness. Since working at Hampton Grove I have enjoyed being part of this great team and getting to know the residents, I love putting a smile on their faces each day.


My family is very important to me and I want the families of each resident to know that I am caring for their loved one in the way that I would want my family cared for.


June

June Baxter

Job Title: Care Assistant

Joined: 2020

Hi, my name is June and I'm a Care Assistant here at Hampton Grove. Originating from Country Durham, I lived in Cape Town, South Africa for 40 years before coming to the UK 2 years ago and joining the team at Hampton Grove in 2020. I was inspired on following my father's illness in 2017 to explore a career in care. I enjoy looking after people, and caring for their needs, I find making them smile is extremely fulfilling. In my spare time, I love to read and go hiking in the UK's beautiful countryside.


Paul

Paul Arnold

Job Title: Care Assistant

Hi, my name is Paul and I am a Care Assistant here at Hampton Grove.


We love welcoming new residents and helping them to join our little community, each new person brings their own personality to the mix and it is wonderful to see everyone making new friends as they settle in. 


Melissa

Melissa Gollings

Job Title: Care Assistant

Hi, my name is Melissa and I am a Care Assistant here at Hampton Grove.


My absolute goal is to make sure I and the team make our residents happy and provide them with all they need along with the highest standards of care. Hampton Grove is designed to be a wonderful homely environment for our residents as well as offer residents the opportunity to make the most of some beautiful outdoor spaces. 


Duncan

Duncan Carpenter

Job Title: Chef

Joined: 2011

Hi, my name is Duncan and I am the Second Chef here at Hampton Grove.


As Second Chef I help to lead the Kitchen and Hospitality teams to create sociable dining experiences for our residents. This includes everything from ensuring the Sunday roast meets the residents' high standards, to designing meals which supplement residents' dietary requirements, and much more.


New recipes are always welcome in the kitchen and we love to discuss residents preferences regularly. 


Cassie

Cassie Mills

Job Title: Chef

Hi, my name is Cassie and I am the Head Chef here at Hampton Grove.


Being Head Chef means that I am responsible not only for the resident's nutrition but also for ensuring that they have a wonderful dining experience. Alongside daily nutritious meals, my team and I fill the cafe with delicious cakes, create regular afternoon tea parties, host private dining events and support the Activities team with their life enrichment programme. 


I love meeting new residents and discussing their favourite foods with them. 


Craig

Craig Brayley

Job Title: Kitchen Assistant

Hi, my name is Craig and I am Kitchen Assistant here at Hampton Grove.


Paul

Paul Weedon

Job Title: Head of Maintenace

Joined: 2013

Hi, my name is Paul and I am the Head of Maintenance here at Hampton Grove.


As the Head of Maintenance, I make sure the home and gardens are maintained to a high standard. We are very proud of our beautiful home and the whole team works hard to ensure that our residents enjoy living here.


It is my responsibility to make sure every resident's stay here is as comfortable as possible and I am always on hand to help residents with putting up a new picture, installing a new TV or rearranging their furniture. 


My door is always open to anyone who has an idea about improving the home in any way. 


Daniel

Daniel D'Agnano

Job Title: Maintenance/Activities

Joined: 2019

Hi, my name is Dan and I'm part of the maintenance team here at Hampton Grove.


My role is to ensure that the home is always in tip-top condition.


Since joining the team I have also taken on the role of Health & Safety Champion. It is my duty to keep the building in good repair and ensure everyone’s safety.


Hampton Grove is a lovely home with lovely gardens, and everyone who visits us is guaranteed a warm and welcoming hello.


Becky

Becky Merrington

Job Title: Head of Housekeeping

Joined: 2021

Hello, my name is Becky and I am the Head Housekeeper here at Hampton Grove.


I especially enjoy spending time with our residents and getting to know them as my team and I maintain the highest level of cleanliness and standards throughout our home. I love to help our residents settle in and ensure everything is just as they like it every single day!


Khadija

Khadija Bouziyan

Job Title: Housekeeping Team

Joined: 2019

Hello, my name is Khadija and I'm a member of the Housekeeping team here at Hampton Grove. I love to help people and I'm happy to work in all areas of the home to support our team.


Emma

Emma Holmes

Job Title: Housekeeping Team

Joined: 2020

Hi, my name is Emma and I'm part of the Housekeeping team here at Hampton Grove. I enjoy making our residents happy. The simplest of changes to their room can make such a difference to their well-being. It is so important to keep our home safe and clean for all our residents, staff and visitors.


Sandra

Sandra Dixon

Job Title: Laurndry Assistant

Joined: 2019

Hi, my name is Sandra and I am Laundry Assistant here at Hampton Grove.


Mark

Mark Anderson

Job Title: Housekeeping Team

Hi, my name is Mark and I work within the Housekeeping team here at Hampton Grove.


Emma

Emma Malcolm

Job Title: Hairdresser

Joined: 2021

Hi, I'm Emma, the hairdresser here at Hampton Grove. I adore making our residents' day by spending 1-to-1 time with each of them to make them feel special and have a wonderful experience in our salon. Whether that's a cut, colour or perm; I'm here to help. I work on Tuesdays and Thursdays and can be booked through reception.