Barchester Hampton Grove Care Home
2 Chaffinch Lane, Hampton Vale,
Peterborough
PE7 8NF
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Visitors welcome to visit at any time without a booking.
Parking is available at the front of the building.
Barchester Hampton Grove Care Home has a Review Score of 9.7 (9.725) out of 10, based on 43 reviews in the last 2 years. Over all time Barchester Hampton Grove Care Home has 202 reviews.
Review from J J (Daughter of Resident) published on 6 November 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Joyce S (Sister of Resident) published on 11 October 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Claudia E (Granddaughter of Resident) published on 11 October 2019
Submitted via Website •
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Overall Experience
4.0 out of 5
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Review from K S (Niece of Resident) published on 11 October 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from J L (Great-grandson of Resident) published on 30 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from B S (Son of Resident) published on 30 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from C L (Granddaughter of Resident) published on 30 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
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Review from M L (Grandson of Resident) published on 30 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
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Review from B F (Daughter-in-law of Resident) published on 27 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
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Review from A Y (Husband of Resident) published on 17 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from W E (Daughter of Resident) published on 17 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from K S (Granddaughter of Resident) published on 9 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from L P (Granddaughter of Resident) published on 4 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
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Review from P L (Son-in-law of Resident) published on 28 August 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Care / Support
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Review from Andrew J (Son of Resident) published on 22 August 2019
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Overall Experience
4.0 out of 5
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Review from Nicole A (Great-Niece of Resident) published on 21 August 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Paul P (Son of Resident) published on 20 August 2019
Submitted via Postal Card •
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5.0 out of 5
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Care / Support
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Review from Theresa C (Resident) assisted by family/friend published on 19 August 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
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Review from Ann F (Daughter of Resident) published on 19 August 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Review from R L (Daughter of Resident) published on 19 August 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Care / Support
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Food & Drink
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The Review Score of 9.7 (9.725) out of 10 for Barchester Hampton Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 43 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.725 for Barchester Hampton Grove Care Home is calculated as follows: ( (405 Excellents x 5) + (81 Goods x 4) + (16 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 509 Ratings = 4.725
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Hampton Grove Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 42 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Jul 2022
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Job Title: Home Manager
Joined: 2019
My name is Ewa and I have the privilege of being the Home Manager here at Hampton Grove.
Throughout my nursing career, I have brought my passion for delivering high-quality care to those I support, whilst also upholding their privacy and dignity.
Hampton Grove is a brilliant place to work as we have such a supportive and inclusive environment. My whole team is involved with ensuring that each resident receives personalised care that helps them to enjoy life to the full.
Job Title: Deputy Manager
Joined: 2025
Hello, my name is Kelly.
With over 11 years of dedicated experience in dementia care I have developed a deep understanding of the unique needs and challenges of individuals living with dementia.
Starting my career as a care assistant, I am committed to providing exceptional care and support to those living at Hampton Grove, and support the team to drive the quality of care and create a warm, supportive environment for both residents and staff.
Job Title: Receptionist
Joined: 2011
Hi, my name is Debs and I have worked here at Hampton Grove for 10 years in various positions. I am now working with the reception team.
Job Title: Receptionist
Hi, my name is Karen, and I am the Receptionist here at Hampton Grove.
I am the first person you meet at Hampton Grove and I am on hand to help with any questions new families may have regarding care, visiting or life at our beautiful home.
Job Title: Activities Lead Coordinator
Joined: 2020
I joined Hampton Grove in October 2020, and since being here I have had a lovely warm welcome from residents and staff.
I've been working in care for nearly 18 years now starting from a carer to team leader to a deputy manager, and now as a activities leader coordinator.
This job is so rewarding being able to spend time learning about the residents and Focusing on improving the resident's well-being, as long as I put a smile on the resident's faces then I know I have fulfilled my role.
Job Title: Unit Manager
Joined: 2011
Hi, my name is Mandy and I am a team leader here at Hampton Grove.
I work in care because supporting people to live their fullest possible life is very rewarding. At Hampton Grove, I have been privileged to work with a dedicated team who supported me to create one of the best care communities in the area.
One of the best parts of my job is welcoming new residents, getting to know them and working together to achieve their goals.
Job Title: Unit Manager
Hi, I'm Nicoletta and I have been a Unit Manager here at Hampton Grove since 2021.
My team and I help our residents to enjoy life to the fullest by providing all the daily assistance that each person needs. We are on hand every day to help with the smallest of tasks, and the residents all know they can count on us to be there whenever we are needed.
Job Title: Senior Care Assistant
Joined: 2022
Hello, my name in Kerry and I'm one of the senior care assistants here at Hampton Grove. I've worked in care for over 15 years and joined the team here in January 2022. We are a very supportive team who love looking after our residents and learning from them, and one another.
Job Title: Senior Care Assistant
Hi, my name is Hena and I am a Senior Care Assistant here at Hampton Grove.
I have been working at Hampton Grove for many years now and my passion since I was very young has always been looking after the elderly.
Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit.
I really enjoy working at Hampton Grove and nothing drives me more than providing the best possible care for all of our residents who choose to make Hampton Grove their home.
Job Title: Care Assistant
Hi, my name is Ervy and I am a Care Assistant here at Hampton Grove.
Being a Carer at Hampton Grove is very rewarding, we have a superb team and fantastic residents. The care team look after each resident's day-to-day care needs and we often get to know the residents better than family!
Job Title: Care Assistant
Hi, my name is Jose and I am a carer here at Hampton Grove.
I have been working as a Care Assistant at Hampton Grove since 2019 and it gets better every year. The care team here is very talented and hard-working, we are all aiming to provide the sort of care that we would want our own family to enjoy.
Working alongside passionate carers and nurses each week is a privilege and this is a very happy home.
Job Title: Care Assistant
Hi. I'm Lauren and I am a Care Assistant here.
I became a Carer because there is nothing more rewarding than making a positive impact on someone's life and improving their happiness. Since working at Hampton Grove I have enjoyed being part of this great team and getting to know the residents, I love putting a smile on their faces each day.
My family is very important to me and I want the families of each resident to know that I am caring for their loved one in the way that I would want my family cared for.
Job Title: Care Assistant
Joined: 2020
Hi, my name is June and I'm a Care Assistant here at Hampton Grove. Originating from Country Durham, I lived in Cape Town, South Africa for 40 years before coming to the UK 2 years ago and joining the team at Hampton Grove in 2020. I was inspired on following my father's illness in 2017 to explore a career in care. I enjoy looking after people, and caring for their needs, I find making them smile is extremely fulfilling. In my spare time, I love to read and go hiking in the UK's beautiful countryside.
Job Title: Care Assistant
Hi, my name is Paul and I am a Care Assistant here at Hampton Grove.
We love welcoming new residents and helping them to join our little community, each new person brings their own personality to the mix and it is wonderful to see everyone making new friends as they settle in.
Job Title: Care Assistant
Hi, my name is Melissa and I am a Care Assistant here at Hampton Grove.
My absolute goal is to make sure I and the team make our residents happy and provide them with all they need along with the highest standards of care. Hampton Grove is designed to be a wonderful homely environment for our residents as well as offer residents the opportunity to make the most of some beautiful outdoor spaces.
Job Title: Chef
Joined: 2011
Hi, my name is Duncan and I am the Second Chef here at Hampton Grove.
As Second Chef I help to lead the Kitchen and Hospitality teams to create sociable dining experiences for our residents. This includes everything from ensuring the Sunday roast meets the residents' high standards, to designing meals which supplement residents' dietary requirements, and much more.
New recipes are always welcome in the kitchen and we love to discuss residents preferences regularly.
Job Title: Chef
Hi, my name is Cassie and I am the Head Chef here at Hampton Grove.
Being Head Chef means that I am responsible not only for the resident's nutrition but also for ensuring that they have a wonderful dining experience. Alongside daily nutritious meals, my team and I fill the cafe with delicious cakes, create regular afternoon tea parties, host private dining events and support the Activities team with their life enrichment programme.
I love meeting new residents and discussing their favourite foods with them.
Job Title: Kitchen Assistant
Hi, my name is Craig and I am Kitchen Assistant here at Hampton Grove.
Job Title: Head of Maintenace
Joined: 2013
Hi, my name is Paul and I am the Head of Maintenance here at Hampton Grove.
As the Head of Maintenance, I make sure the home and gardens are maintained to a high standard. We are very proud of our beautiful home and the whole team works hard to ensure that our residents enjoy living here.
It is my responsibility to make sure every resident's stay here is as comfortable as possible and I am always on hand to help residents with putting up a new picture, installing a new TV or rearranging their furniture.
My door is always open to anyone who has an idea about improving the home in any way.
Job Title: Maintenance/Activities
Joined: 2019
Hi, my name is Dan and I'm part of the maintenance team here at Hampton Grove.
My role is to ensure that the home is always in tip-top condition.
Since joining the team I have also taken on the role of Health & Safety Champion. It is my duty to keep the building in good repair and ensure everyone’s safety.
Hampton Grove is a lovely home with lovely gardens, and everyone who visits us is guaranteed a warm and welcoming hello.
Job Title: Head of Housekeeping
Joined: 2021
Hello, my name is Becky and I am the Head Housekeeper here at Hampton Grove.
I especially enjoy spending time with our residents and getting to know them as my team and I maintain the highest level of cleanliness and standards throughout our home. I love to help our residents settle in and ensure everything is just as they like it every single day!
Job Title: Housekeeping Team
Joined: 2019
Hello, my name is Khadija and I'm a member of the Housekeeping team here at Hampton Grove. I love to help people and I'm happy to work in all areas of the home to support our team.
Job Title: Housekeeping Team
Joined: 2020
Hi, my name is Emma and I'm part of the Housekeeping team here at Hampton Grove. I enjoy making our residents happy. The simplest of changes to their room can make such a difference to their well-being. It is so important to keep our home safe and clean for all our residents, staff and visitors.
Job Title: Laurndry Assistant
Joined: 2019
Hi, my name is Sandra and I am Laundry Assistant here at Hampton Grove.
Job Title: Housekeeping Team
Hi, my name is Mark and I work within the Housekeeping team here at Hampton Grove.
Job Title: Hairdresser
Joined: 2021
Hi, I'm Emma, the hairdresser here at Hampton Grove. I adore making our residents' day by spending 1-to-1 time with each of them to make them feel special and have a wonderful experience in our salon. Whether that's a cut, colour or perm; I'm here to help. I work on Tuesdays and Thursdays and can be booked through reception.
