Barchester Hampton Grove Care Home

2 Chaffinch Lane, Hampton Vale, Peterborough PE7 8NF
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9.7 202 Reviews
  • Barchester Hampton Grove Care Home, Peterborough
Hampton Grove Care Home offers residential care in a modern care home located within landscaped gardens in Hampton Vale on the outskirts of Peterborough. All accommodation is en suite with a wet-room style shower. The home offers a hairdressing salon, community bar and a vibrant activities programme.

The home provides residential, respite, palliative and dementia care. Bedrooms are set across four floors and each floor has two living rooms and its own dining room, allowing residents to relax and socialise.

Residents can enjoy the home's landscaped gardens which include a seating area and gazebo, which is ideal for socialising. Meals are freshly prepared onsite by trained chefs, who offer a range of nutritious and tasty meals, catering for special dietary requirements.

While the activities coordinators are responsible for overseeing a varied and busy activities programme, they are supported by the wider Barchester Life Enrichment team who provide access to a wide range of virtual and interactive resources including Oomph to ensure there is something for everyone to enjoy.

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Care Provided by Barchester Hampton Grove Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 86 Service Users
  • Privately Owned
  • Care Offered
  • Orthopaedic
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Ewa Drzewicka (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (86)
    • Single Rooms with ensuite Wet Room (86)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Hampton Grove Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,220

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Hampton Grove Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to visit at any time without a booking.


  • Parking

  • Parking is available at the front of the building.


Barchester Hampton Grove Care Home Reviews (202)

Total of 202, showing 141-160
9.7

Barchester Hampton Grove Care Home has a Review Score of 9.7 (9.725) out of 10, based on 43 reviews in the last 2 years. Over all time Barchester Hampton Grove Care Home has 202 reviews.

Overall Experience

  • 148
  • 47
  • 2
  • 1
  • 4

Date Published

202
3
14
43
159

Review from L B (Daughter of Resident) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with all aspects of care within the home. However, the turnover of staff is a concern. Stability of carers, particularly for dementia suffers, would be beneficial.

Reply from Alison Geddes, Marketing at Barchester Hampton Grove Care Home

Thank you for taking the time to review our home, we’re delighted to hear that you’re happy with all aspects of care within the home and that you’d recommend Avery House to others. We have a passionate and committed team who take pride in providing the highest standards of care for our residents. We have low team turnover, recently there have been two team members who have gone to take their nursing qualifications but they are still on bank here. Please feel free to pop in for a chat with our Home Manager on your next visit and she’ll be happy to go through any concerns. Thanks again for your review, it is through a feedback process that we can further improve the service we provide.


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Review from Deborah C (Daughter of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with care my father receives. The staff are extremely caring and respectful.

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Review from S A (Daughter of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There has been a big improvement in the home under the new management. The staff have been allocated to each floor and this ensures continuity of care and also allows the residents to recognise and relax with familiar faces.

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Review from David T (Friend of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very happy and well run home. It is always clean, fresh and tidy. My friend is very happy and content with her home and loves the staff. There has been a continued improvement at the home with the new manager. Al the staff are motivated and very much customer centred.

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Review from Anna H (Daughter of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Avery House for nearly one year. During this time she has received good care and staff have treated her as an individual with individual needs. She is treated with dignity and management have always listened and dealt with any requests made.

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Review from Adrian D (Son of Resident) published on 23 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I found this home in Peterborough very good for my mum. Staff lovely overall, great place, a nice friendly atmosphere there’s always something to do for the resident's nothing is ever too much trouble.

Reply from Tessa Matthews, Marketing at Barchester Hampton Grove Care Home

Thank you for taking the time to leave Avery House a review. We really appreciate your kind comments.


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Review from Vira J (Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been happy and very grateful to each and everyone at Avery House Care Home. Everybody has worked very efficiently and looked after me very caringly. The staff carry out the work that the residents ask them to do, even if it is not their work. Thank you very much to each and everybody. With best
wishes.

Reply from Alison Geddes, Marketing Administrator at Barchester Hampton Grove Care Home

Thank you for your great feedback on our home, it is wonderful to hear how happy you have been with the care given at Avery House. The team will be delighted to hear your comments. Thanks again and best wishes.


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Review from David A (Son of Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring home. Super staff and take good care of mum.

Reply from Alison Geddes, Marketing Administrator at Barchester Hampton Grove Care Home

Thank you for your lovely comments about our home, it is wonderful to hear how pleased you are with your Mum's care here at Avery House. 'Super' is a fitting way to describe our dedicated team, they will be delighted to hear your feedback.


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Review from L C (Daughter of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother is on the dementia floor and the residents are treated very well, but many times there are not enough carers available for the amount of attention the residents require.


The carers do a very good job under pressured conditions.


Reply from Alison Geddes, Marketing Administrator at Barchester Hampton Grove Care Home

Thank you for taking the time to review our home, we are pleased to hear that you would recommend Avery House to others. We always operate at safe staffing levels and this is frequently reviewed to reflect the needs of our residents, however we will review this further following your feedback. Your comments will be passed onto the team. Thanks again for your review, we appreciate all feedback as this helps us further improve the service we provide.


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Review from S F (Relative of Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Avery House is a lovely, friendly home. You have given us peace of mind.
Mum is really happy and loves the home.
All the staff are very polite, nothing is too much trouble.
I must praise the member of staff on reception and the carers are fantastic.

Reply from Alison Geddes, Marketing Administrator at Barchester Hampton Grove Care Home

Thank you for your positive comments on our home, it is wonderful to hear how well your Mum is settled at Avery House. Your comments will be passed on to the team, who will be delighted to hear your lovely feedback.


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Review from D B (Daughter of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into Avery House in November on respite in 2017, loved it so much and found a new lease of life so, with the help of a social worker, mum came in permanently. The staff are so supportive and make mum feel important and she loves to join in most activities and staff say she thoroughly enjoys
it and always has a smile. The home is so clean and fresh and the meals are lovely and very appetising. Having had a personal problem, they have supported me through and through.

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Review from P H (Resident) assisted by family/friend published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I believe I should have been on the ground floor because my condition didn't warrant being placed with dementia residents.

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Review from Tony C (Relative of Resident) published on 20 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Halloween night was excellent. The staff put so much effort into the entertainment. They were so friendly and a credit to their profession and Avery House Care Home. The food was lovely and the residents really enjoyed themselves.

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Review from Sharon C (Friend of Resident) published on 20 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Had a wonderful evening on Halloween. The three-course meal was delicious, staff very attentive and entertainment great. The highlight was staff performing 'Thriller'.

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Review from Yasmin R (Daughter of Resident) published on 23 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Amazing, patient, centred care has helped my mother to settle into Avery House Care Home despite living in London since 1950.


Lovely surroundings, close to shops, green spaces and amenities but most importantly extremely caring staff and very hands-on manager. P.S. I love the contact with the young

students doing their DofE.

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Review from A S (Relative of Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Impressed with the overall standard of the care home. Particularly impressed with the way in which the staff engage the residents. My uncle appears to be settled and happy in the home he joins in with activities, has formed a friendship and engages well with staff.

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Review from T P R (Son of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very attentive and caring staff who value each and every resident. The whole environment is of a very high standard providing a real "home from home" which is very safe and secure.

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Review from Chris R (Son-in-law of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved into this care home in September. Before that she was in hospital for 10 days, previously having lived in her own home with carers attending.


The team at this care home were excellent in the way they came to the hospital to assess Mum and explained all the procedures very clearly

when my wife and I previously visited the care home. The transfer by the NHS was smooth and the welcome at the home was comforting and well carried out. Mum has a lovely light room and has settled in well with excellent support from all the staff. This move has taken a lot of stress out of our lives.

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Review from Andre Q (Son of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with everything in general and so is my mother and my father. I would recommend you to all.

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Review from Kerry G (Great-Niece of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My great aunt moved from her home of 50 years into Avery House Care home in May 2017. This was a huge lifestyle change and initially, she was upset as she could no longer live independently. The management and staff were extremely kind, caring and welcoming and this gave us (her family) huge comfort
knowing she would receive the care and attention she required. The facilities and room were homely, clean and a very high standard. Unfortunately, my aunt died of a heart attack in September 2017 and the kindness, support and care they gave not only to my aunt but the family, went above and beyond expectations. They are simply amazing.

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Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for Barchester Hampton Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.725 for Barchester Hampton Grove Care Home is calculated as follows: ( (405 Excellents x 5) + (81 Goods x 4) + (16 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 509 Ratings = 4.725

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hampton Grove Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (26)

Ewa

Ewa Drzewicka

Job Title: Home Manager

Joined: 2019

My name is Ewa and I have the privilege of being the Home Manager here at Hampton Grove.


Throughout my nursing career, I have brought my passion for delivering high-quality care to those I support, whilst also upholding their privacy and dignity.


Hampton Grove is a brilliant place to work as we have such a supportive and inclusive environment. My whole team is involved with ensuring that each resident receives personalised care that helps them to enjoy life to the full. 


Kelly

Kelly Bermingham

Job Title: Deputy Manager

Joined: 2025

Hello, my name is Kelly.
With over 11 years of dedicated experience in dementia care I have developed a deep understanding of the unique needs and challenges of individuals living with dementia.
Starting my career as a care assistant, I am committed to providing exceptional care and support to those living at Hampton Grove, and support the team to drive the quality of care and create a warm, supportive environment for both residents and staff.


Deborah

Deborah Day

Job Title: Receptionist

Joined: 2011

Hi, my name is Debs and I have worked here at Hampton Grove for 10 years in various positions. I am now working with the reception team.


Karen

Karen Wiles

Job Title: Receptionist

Hi, my name is Karen, and I am the Receptionist here at Hampton Grove.


I am the first person you meet at Hampton Grove and I am on hand to help with any questions new families may have regarding care, visiting or life at our beautiful home.


Lisa

Lisa May

Job Title: Activities Lead Coordinator

Joined: 2020

I joined Hampton Grove in October 2020, and since being here I have had a lovely warm welcome from residents and staff.


I've been working in care for nearly 18 years now starting from a carer to team leader to a deputy manager, and now as a activities leader coordinator.


This job is so rewarding being able to spend time learning about the residents and Focusing on improving the resident's well-being, as long as I put a smile on the resident's faces then I know I have fulfilled my role.


Mandy

Mandy Moore

Job Title: Unit Manager

Joined: 2011

Hi, my name is Mandy and I am a team leader here at Hampton Grove.


I work in care because supporting people to live their fullest possible life is very rewarding. At Hampton Grove, I have been privileged to work with a dedicated team who supported me to create one of the best care communities in the area. 


One of the best parts of my job is welcoming new residents, getting to know them and working together to achieve their goals.


Nicoletta

Nicoletta Vrenscan

Job Title: Unit Manager

Hi, I'm Nicoletta and I have been a Unit Manager here at Hampton Grove since 2021. 


My team and I help our residents to enjoy life to the fullest by providing all the daily assistance that each person needs. We are on hand every day to help with the smallest of tasks, and the residents all know they can count on us to be there whenever we are needed. 


Kerry

Kerry McManus

Job Title: Senior Care Assistant

Joined: 2022

Hello, my name in Kerry and I'm one of the senior care assistants here at Hampton Grove. I've worked in care for over 15 years and joined the team here in January 2022. We are a very supportive team who love looking after our residents and learning from them, and one another.


Hena

Hena Shan

Job Title: Senior Care Assistant

Hi, my name is Hena and I am a Senior Care Assistant here at Hampton Grove.


I have been working at Hampton Grove for many years now and my passion since I was very young has always been looking after the elderly. 


Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit. 


I really enjoy working at Hampton Grove and nothing drives me more than providing the best possible care for all of our residents who choose to make Hampton Grove their home.


Ervy Lou

Ervy Lou Rosales

Job Title: Care Assistant

Hi, my name is Ervy and I am a Care Assistant here at Hampton Grove.


Being a Carer at Hampton Grove is very rewarding, we have a superb team and fantastic residents. The care team look after each resident's day-to-day care needs and we often get to know the residents better than family!


Jose

Jose Mathew

Job Title: Care Assistant

Hi, my name is Jose and I am a carer here at Hampton Grove. 


I have been working as a Care Assistant at Hampton Grove since 2019 and it gets better every year. The care team here is very talented and hard-working, we are all aiming to provide the sort of care that we would want our own family to enjoy. 


Working alongside passionate carers and nurses each week is a privilege and this is a very happy home.


Lauren

Lauren Langley

Job Title: Care Assistant

Hi. I'm Lauren and I am a Care Assistant here. 


I became a Carer because there is nothing more rewarding than making a positive impact on someone's life and improving their happiness. Since working at Hampton Grove I have enjoyed being part of this great team and getting to know the residents, I love putting a smile on their faces each day.


My family is very important to me and I want the families of each resident to know that I am caring for their loved one in the way that I would want my family cared for.


June

June Baxter

Job Title: Care Assistant

Joined: 2020

Hi, my name is June and I'm a Care Assistant here at Hampton Grove. Originating from Country Durham, I lived in Cape Town, South Africa for 40 years before coming to the UK 2 years ago and joining the team at Hampton Grove in 2020. I was inspired on following my father's illness in 2017 to explore a career in care. I enjoy looking after people, and caring for their needs, I find making them smile is extremely fulfilling. In my spare time, I love to read and go hiking in the UK's beautiful countryside.


Paul

Paul Arnold

Job Title: Care Assistant

Hi, my name is Paul and I am a Care Assistant here at Hampton Grove.


We love welcoming new residents and helping them to join our little community, each new person brings their own personality to the mix and it is wonderful to see everyone making new friends as they settle in. 


Melissa

Melissa Gollings

Job Title: Care Assistant

Hi, my name is Melissa and I am a Care Assistant here at Hampton Grove.


My absolute goal is to make sure I and the team make our residents happy and provide them with all they need along with the highest standards of care. Hampton Grove is designed to be a wonderful homely environment for our residents as well as offer residents the opportunity to make the most of some beautiful outdoor spaces. 


Duncan

Duncan Carpenter

Job Title: Chef

Joined: 2011

Hi, my name is Duncan and I am the Second Chef here at Hampton Grove.


As Second Chef I help to lead the Kitchen and Hospitality teams to create sociable dining experiences for our residents. This includes everything from ensuring the Sunday roast meets the residents' high standards, to designing meals which supplement residents' dietary requirements, and much more.


New recipes are always welcome in the kitchen and we love to discuss residents preferences regularly. 


Cassie

Cassie Mills

Job Title: Chef

Hi, my name is Cassie and I am the Head Chef here at Hampton Grove.


Being Head Chef means that I am responsible not only for the resident's nutrition but also for ensuring that they have a wonderful dining experience. Alongside daily nutritious meals, my team and I fill the cafe with delicious cakes, create regular afternoon tea parties, host private dining events and support the Activities team with their life enrichment programme. 


I love meeting new residents and discussing their favourite foods with them. 


Craig

Craig Brayley

Job Title: Kitchen Assistant

Hi, my name is Craig and I am Kitchen Assistant here at Hampton Grove.


Paul

Paul Weedon

Job Title: Head of Maintenace

Joined: 2013

Hi, my name is Paul and I am the Head of Maintenance here at Hampton Grove.


As the Head of Maintenance, I make sure the home and gardens are maintained to a high standard. We are very proud of our beautiful home and the whole team works hard to ensure that our residents enjoy living here.


It is my responsibility to make sure every resident's stay here is as comfortable as possible and I am always on hand to help residents with putting up a new picture, installing a new TV or rearranging their furniture. 


My door is always open to anyone who has an idea about improving the home in any way. 


Daniel

Daniel D'Agnano

Job Title: Maintenance/Activities

Joined: 2019

Hi, my name is Dan and I'm part of the maintenance team here at Hampton Grove.


My role is to ensure that the home is always in tip-top condition.


Since joining the team I have also taken on the role of Health & Safety Champion. It is my duty to keep the building in good repair and ensure everyone’s safety.


Hampton Grove is a lovely home with lovely gardens, and everyone who visits us is guaranteed a warm and welcoming hello.


Becky

Becky Merrington

Job Title: Head of Housekeeping

Joined: 2021

Hello, my name is Becky and I am the Head Housekeeper here at Hampton Grove.


I especially enjoy spending time with our residents and getting to know them as my team and I maintain the highest level of cleanliness and standards throughout our home. I love to help our residents settle in and ensure everything is just as they like it every single day!


Khadija

Khadija Bouziyan

Job Title: Housekeeping Team

Joined: 2019

Hello, my name is Khadija and I'm a member of the Housekeeping team here at Hampton Grove. I love to help people and I'm happy to work in all areas of the home to support our team.


Emma

Emma Holmes

Job Title: Housekeeping Team

Joined: 2020

Hi, my name is Emma and I'm part of the Housekeeping team here at Hampton Grove. I enjoy making our residents happy. The simplest of changes to their room can make such a difference to their well-being. It is so important to keep our home safe and clean for all our residents, staff and visitors.


Sandra

Sandra Dixon

Job Title: Laurndry Assistant

Joined: 2019

Hi, my name is Sandra and I am Laundry Assistant here at Hampton Grove.


Mark

Mark Anderson

Job Title: Housekeeping Team

Hi, my name is Mark and I work within the Housekeeping team here at Hampton Grove.


Emma

Emma Malcolm

Job Title: Hairdresser

Joined: 2021

Hi, I'm Emma, the hairdresser here at Hampton Grove. I adore making our residents' day by spending 1-to-1 time with each of them to make them feel special and have a wonderful experience in our salon. Whether that's a cut, colour or perm; I'm here to help. I work on Tuesdays and Thursdays and can be booked through reception.