My friend seems very happy and content and says the food is lovely.
G M (Friend of Resident)
The staff are polite and caring and Mum seems very settled now.
Karen S (Daughter of Resident)
I like living here, the staff are nice. The food is great and my room is very clean.
Janet S (Resident)
Colleagues at Brackenfield Hall will be happy to discuss our weekly fees with you and what our fees include.
Visitors are welcome.
The home has onsite parking, including disabled spaces.
Brackenfield Hall has a Review Score of 9.9 (9.943) out of 10, based on 43 reviews in the last 2 years. Over all time Brackenfield Hall has 99 reviews.
Review from Roy S (Husband of Resident) published on 16 August 2023
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Review from Ann D (Resident) published on 20 July 2023
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Review from Robert D (Son-in-law of Resident) published on 11 May 2023
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Review from Donna D (Daughter of Resident) published on 6 January 2023
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Review from S K (Daughter of Resident) published on 6 January 2023
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Review from Angela D (Daughter of Resident) published on 6 January 2023
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Review from Gail S (Daughter of Resident) published on 6 January 2023
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Review from H M (Resident) published on 8 August 2022
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Review from R B (Resident) published on 8 August 2022
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Review from John B (Resident) published on 26 April 2022
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Review from J F (Resident) published on 26 April 2022
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Review from Emily W (Daughter of Resident) published on 23 March 2022
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Review from Rosy H (Daughter of Resident) published on 18 March 2022
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Review from Lucy W (Daughter of Resident) published on 11 March 2022
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Review from Paul T (Son of Resident) published on 11 March 2022
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Review from Lynn M (Stepdaughter of Resident) published on 11 March 2022
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Review from K S (Daughter of Resident) published on 10 March 2022
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Review from Jenny D (Daughter of Resident) published on 1 March 2022
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Review from Ann K (Resident) published on 1 March 2022
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Review from E S (Resident) published on 1 March 2022
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The Review Score of 9.9 (9.943) out of 10 for Brackenfield Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.943 for Brackenfield Hall is calculated as follows: ( (483 Excellents x 5) + (29 Goods x 4) ) ÷ 512 Ratings = 4.943
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Brackenfield Hall is based on 43 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 43 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Jan 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
We currently have two vacancies for care. Please contact Brackenfield Hall directly for more details.
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