Lavender Court

Roman Road, Taunton TA1 2BD
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9.0 53 Reviews
  • Lavender Court, Taunton
Lavender Court is a purpose-built care home providing accommodation for people with nursing and residential care needs.

Care packages are person-centred and tailored to the individual. Dedicated activities co-ordinators ensure there is always something to do. Residents have access to Skype and WiFi to keep in touch with those who do not live locally.

The service keeps strong links with Somerset County Council, the national regulator and other health care professionals in the area, as well as operating a temporary respite service.

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Care Provided by Lavender Court

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 85 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Chris Hayes (Interim Registered Peripatetic Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (85)
    • Single Rooms with ensuite Wet Room (85)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lavender Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,590 – £2,220
    • Self-Funded Residential Dementia Care £1,590 – £2,220
    • Self-Funded Nursing Care £1,590 – £2,220
    • Self-Funded Nursing Dementia Care £1,590 – £2,220
    • RESPITE Self-Funded Residential Care £1,590 – £2,220
    • RESPITE Self-Funded Residential Dementia Care £1,590 – £2,220
    • RESPITE Self-Funded Nursing Care £1,590 – £2,220
    • RESPITE Self-Funded Nursing Dementia Care £1,590 – £2,220

  • Lavender Court fees generally range from £1,590 – £2,220 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Lavender Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Lavender Court Reviews (53)

Total of 53, showing 41-53
9.0

Lavender Court has a Review Score of 9.0 (9.041) out of 10, based on 9 reviews in the last 2 years. Over all time Lavender Court has 53 reviews.

Overall Experience

  • 45
  • 6
  • 1
  • 0
  • 1

Date Published

53
1
1
9
44

Review from C W (Son of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very attentive and helpful to my father (resident) and the rest of my family.
They showed great compassion.

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Review from Greg B (Husband of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the first care home my wife has attended since developing memory loss - mild cognitive/impairment it was suggested as a break for me and luckily my wife agreed. Having worked as a psychiatric nurse and before that in a local authority care home, she was amenable to the daycare. She loves it
which is an absolute bonus for me. She finds the staff kind, attentive, supportive and always friendly. I find the premises clean, tidy and very calm. I would have no problems if my wife needed full-time care or in my absence to have full-time care.

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Review from Doreen H (Resident) assisted by family/friend published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was taken to my favourite store in town by the carer. This enabled me to see my old friends from many years ago who have worked there.


We stayed and had a lovely meal and chatted lots! My friends were so pleased to see me. Later the carer arranged for a taxi to collect us. It was raining hard,

but I loved every minute!


Well done Lavender Court.


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Review from S D (Daughter of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lavender Court presents a welcoming, friendly and secure environment. Clean and bright with caring, professional, approachable staff at all levels. My mother's modern room is well appointed and she is happy to have some of her personal items with her: photographs, pictures etc, on display without posing
any problems to cleaning staff. Perhaps a chair with leg support would be helpful rather than relying on a small footstool. Although food is generally 'hit or miss', my mother is delighted to be able to eat in her room. I am confident in the knowledge she is in safe hands.

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Review from Sarah H (Daughter of Resident) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided is of an excellent, kind and understanding nature. The food is very satisfying and of good quality with an excellent standard. The hygiene is satisfactory but of a clean appearance. The staff are always pleasant and of an understanding disposition. The overall care is very pleasing.

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Review from Anne M (Daughter of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was lovely, very clean, very friendly and all the staff were the best they could. I would have no hesitation in recommending Lavender Court. Thank you for all the help and support that you gave my dad.

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Review from Irene P (Sister of Resident) published on 3 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't be more pleased with the care my sister is having. She tells me the food is good. Most of the time she seems content. The staff are very caring and helpful. She enjoys the activities too.

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Review from Brian H (Son of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of my sister and myself, we have no hesitation in putting on record our appreciation of your care in relation to our mother.


She has had the very best care that could be provided anywhere. Thank you so much.


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Review from Helen M (Daughter of Resident) published on 5 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a warm and friendly home. All the staff are welcoming and caring and have treated mum with respect and kindness from the day she moved in.

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Review from C M (Daughter of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't have asked for a better home. I could not fault the nurses or the people in light green, not only for Dad but for all the family. Everyone has been fantastic. I could not have asked for better.
I know he was only here for a short time but we appreciate everything that has been done.
The
night nurses as well. Everyone was so caring it was like my family.

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Review from C H (Son of Resident) published on 29 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home. Has been very good for my father. No complaints.

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Review from Robert R (Husband of Resident) published on 16 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased and impressed with how my wife was treated when she was moved in on her first day. All staff were polite and very helpful.

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Review from Kathleen J (Niece of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are excellent and they take very good care of my aunt.

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Current Review Score: 9.0 (9.041)

Overview of Review Score

The Review Score of 9.0 (9.041) out of 10 for Lavender Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.612 for Lavender Court is calculated as follows: ( (67 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 103 Ratings = 4.612

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.429 Points relating to the number of positive Reviews for Lavender Court is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17. 9 Positive Reviews ÷ 17 = 0.529

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Michaela

Michaela Cooper

Job Title: Registered Manager

Lavender has a dedicated, caring and happy team who thrive on their dedication to their job roles and to care for our residents. We have a very friendly environment and do our best to always make you feel welcome.


Lavender Court has a lovely open courtyard area which can be used at any time by residents along with other outside garden areas, and we enjoy hosting some brilliant events in this space. The home is situated next door to a Lidl and very close to pubs, takeaways and Taunton town centre – our residents and their relatives make good use of these facilities.


We have a team of four activity coordinators who are so enthusiastic in ensuring we have lots of activities available at Lavender Court, along with outsourced entertainers and theatre productions. We also try and accommodate as many outings as possible to garden centres, cafes, going into town, walks around Hamilton Park and going to events such as the Taunton Flower Show.


I feel very proud and grateful to be the Manager of Lavender Court.