Winchester Heights Care Home - Avery Collection

Stockbridge Road, Winchester SO22 5JH
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9.9 132 Reviews
  • Winchester Heights Care Home - Avery Collection, Winchester
Winchester Heights Care Home delivers premier residential, nursing, dementia, and respite care services. Boasting 98 fully furnished rooms, residents can select from an array of studio apartments, each featuring an en-suite bathroom, kitchenette, and spacious lounge area. Companion suites are also available for couples seeking additional support in their retirement years.

The residence seamlessly blends elegant and contemporary designs, incorporating a variety of amenities, including a salon, therapy room, and multiple lounges accommodating various clubs and societies. Residents can unwind in the vibrant garden areas or indulge in afternoon tea in the sunshine. The light and airy dining room and café spaces are favoured for coffee meetups with loved ones, while cosy spots are readily available for delving into a good book.

Film enthusiasts can enjoy their favourite movies in the cinema, and residents with green fingers can tend to well-stocked flower beds, cultivating seasonal produce used by their chefs. With offerings for every preference, residents will swiftly acclimate to the welcoming atmosphere at Winchester Heights.

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Care Provided by Winchester Heights Care Home - Avery Collection

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 103 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Diana Tatpati (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (103)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Winchester Heights Care Home - Avery Collection Reviews (132)

Total of 132, showing 101-120
9.9

Winchester Heights Care Home - Avery Collection has a Review Score of 9.9 (9.898) out of 10, based on 20 reviews in the last 2 years. Over all time Winchester Heights Care Home - Avery Collection has 132 reviews.

Overall Experience

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Date Published

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Review from Barbara I (Daughter of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have been at Sunrise of Winchester for nearly 2 years and we have found that EVERYONE at Sunrise Winchester, without fail, is courteous, helpful and treats the residents as if they were their own member of the family. My father has been able to settle and relax in the reminiscent community,
whilst allowing my mother to still have her independence in the assisted living area and yet can visit dad whenever she feels able. The residents are valued and loved and their relatives are equally accepted no matter the time of day or night. The staff, from the helpers in the kitchen, the housekeeping, the carers, the nursing staff to the concierge, activities coordinators and administrative managers, all make relatives feel welcome, keep them informed and show sensitivity and tact when dealing with "trickier" residents or situations.

Reply from Marketing, Digital Marketing Executive at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team.


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Review from Andrew S (Son of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother regards the care home as her family. She is happy there and, for the most part, feels well looked after. I now find all the staff responsive to my questions and suggestions and to any concerns that I raise.

Reply from Marketing, Digital Marketing Executive at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team.


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Review from Brian N (Nephew of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt was well looked after from her arrival at Sunrise in 2011 until her death at 96 years old in January 2018.
The staff were kind and helpful and always seemed happy which I am sure helped the residents immensely.
Sunrise must rate as one of the best in the country.

Reply from Marketing, Digital Marketing Executive at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team.


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Review from Margaret R (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my father to Sunrise after being told by his previous care home that they could no longer care for him. He was there for 4 weeks, was in bed the whole time and got very agitated, confused and stressed due to his Parkinsons. The day after arriving at Sunrise he was up, dressed, teeth in, glasses
on and hearing aids in, what a transformation. After only 2 weeks at Sunrise, it is such a joy for the family to visit. My mother is 96 and to see her 94-year-old husband of 72 years so well looked after has helped her to relax and settle into life at home on her own. In two week he has started to stand and walk again. He has put on weight and has a smile on his face. The staff at Sunrise are incredibly kind and caring and go out of their way to give my father back his dignity and greater independence.

Reply from Marketing, Digital Marketing Executive at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team.


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Review from Christopher H (Brother of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise of Winchester is undoubtedly a very superior care home. The furnishings, decor and facilities are excellent. There is a very pleasant restaurant where the staff are helpful in providing assistance to residents that need help or advice and the food is of a good standard. There is also a Bistro
which provides facilities for residents to obtain hot drinks and light refreshments throughout the day.


The care staff are most caring at all levels and they take an interest in the residents by providing 24-hour care to ensure the comfort of the residents and provide administration of drugs and other needs.


There are many daily activities laid on for the enjoyment of residents and shopping trips and visits to places of interest are also provided.


I thoroughly recommend this care home to any would-be residents.


Reply from Marketing, Digital Marketing Executive at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team.


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Review from Gill D (Daughter of Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has received excellent and sensitive care over the 2 years+ she has been a resident. She has not been the easiest person to look after, and I would rate the kindness and understanding of the staff as excellent.


My only 'beef' is that the cost, at well over twice the national average, is

prohibitive! (according to a leading newspaper's statement of national average fees). I would only recommend Sunrise to someone whose monthly income was able to cover the cost of the care!

Reply from Marketing, Digital Marketing Executive at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team


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Review from David R (Nephew of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The scope and quality of care provided by Sunrise of Winchester have been exemplary in every respect.

Reply from Marketing, Digital Marketing Executive at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team


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Review from Janet (Daughter of Resident) published on 5 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Of all the care homes I looked at for my father Sunrise was different. It does not feel like a care home, it feels more like a hotel and the care is given in a subtle way. There is a range of care packages depending on the needs of the resident. All the staff have a 'can do' attitude and treat the
residents with respect and dignity. There is a range of activities which residents can join in with. The building is modern and purpose built with good quality furniture, carpets, a library, activities room and an informal meeting area where you can meet residents. The quality and variety of food is good. It is a place where all your worries are taken away from you - this, of course, comes with a cost and in comparison to other care homes it is on the expensive side. The strapline for the home is "assisted living" and I do think that is what it provides.

Reply from Marketing, Digital Marketing Executive at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team


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Review from Laura W (Granddaughter of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very good service.

Reply from Marketing, Digital Marketing Executive at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team


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Review from B M (Wife of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely grateful for the support and care given to my husband. We both benefit from the help of the carers and staff. I take comfort that my husband is cared for 24 hours a day - especially at night when I am not there.

Reply from Marketing, Digital Marketing Executive at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team


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Review from M L (Daughter of Resident) published on 24 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother first stayed at Sunrise Winchester for 30 days' respite care to help her recover from anxiety she was experiencing due to being isolated at home. She settled in very well with the help and support of the excellent staff and soon began to thrive.


We made the decision for her stay to become

permanent as she enjoyed the
community and activities, things that she was missing at home. Being 93 means she
does not have many surviving friends and Sunrise's community has helped her make
new friends.


She has her own furniture in her room which is so homely and she is supported very well
whilst retaining her independence. She is now free from the responsibility of looking after herself and her home.


Reply from Marketing, Digital Marketing Executive at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team


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Review from T H (Friend of Resident) published on 17 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited to celebrate a resident's birthday and was immediately welcomed in a warm, helpful manner.The event was beautifully arranged and run by the ever-caring personnel. I was particularly impressed when a number of VIPs attended and they were properly and individually announced by one of the Managers.
This was done in a thoughtful, unobtrusive way since it would have been easy to spoil the family atmosphere which continued until the event ended.

Reply from Marketing, Digital Marketing Executive at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team.


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Review from Judith K (Resident) published on 18 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Safe, happy, satisfied.

Reply from UK Marketing, Marketing Assistant at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team


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Review from A F (Daughter of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are caring and genuinely want the best for residents. More real understanding of how to treat dementia in early stages might be worth looking into. Overall, I'm happy with the home but for the amount we pay (£1200 per week) I feel we should get more than we are.

Reply from UK Marketing, Marketing Assistant at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team


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Review from Robin J (Grandson of Resident) published on 21 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother had severe depression following the death of her husband of 59 years. Combined with a number of other age related ailments, she was not coping, and her needs were making my parents' lives very difficult. After spending three days in hospital, she reluctantly agreed to have 30 days respite
care at Sunrise. Within days, she had visibly improved, and after a couple of weeks she is now back to her previous self, and still improving every day, and enjoying life again. The cost of her stay at Sunrise was money well spent.

Reply from UK Marketing, Marketing Assistant at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team.


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Review from David D (Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived at Sunrise for six weeks since January. I was here for a trial month in April 2016.
Sunrise is exactly what I wanted for my retirement. A five-star hotel with additional care. The only odd thing is that all the hotel residents are 85+
The room (suites) are generous in size and it is
helpful to be asked to bring one's own furniture and possessions.
Food is within the limits of institutional food, good that there are plenty of activities and there is a genuine air of welcomeness among staff and other residents.

Reply from UK Marketing, Marketing Assistant at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team


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Review from Mark F (Son of Resident) published on 30 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was comforted by the knowledge that Mum received the highest standard of care for over 3 years in Sunrise of Winchester. She was part a special community where she was very much an individual. The staff are well managed by a strong and caring management team. A care home is a very dynamic environment
and to produce a community like Winchester Sunrise is quite remarkable. I was a frequent visitor and witnessed many different situations. I was very impressed by how many of these were handled by real people who care. I was made welcome at any time of day or night and as a relative made to feel part of the community, being involved with staff and other residents who became friends. I am very proud of what Winchester Sunrise did for my family and that with Sunrise, My Mum ended her days in a very caring, comfortable and safe community.
This is what Mum deserved.

Reply from UK Marketing, Marketing Assistant at Winchester Heights Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Winchester– particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team


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Review from P M (Resident) assisted by family/friend published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The environment is very good - well designed and clean.
The room is comfortable, good en suite facilities.
There is a varied schedule of activities and outings in the minibus.
The food can be variable.
The staff are generally good and friendly.
The restaurant service can be slow at times.
I have
been a resident for a year now and often staffing can be lower than desired and a call may take a while to be answered but on the whole, I feel it met my needs very well for the time I have been here.

Reply from UK Marketing, Marketing Assistant at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team


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Review from Carol H (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother came into Sunrise of Winchester as a near emergency having had "the cough" over Christmas and becoming very frail and rather depressed. The admission process was excellent and we met all the relevant staff. Everyone was charming and caring.
We have however one or two issues. The separate
bodies (eg nursing and care) did not seem to communicate with each other ie a request for paracetamol took all day. My mum was unable to find a shelf for toiletries or a designated towel rail in the shared bathroom.
Socially, however, excellent.

Reply from UK Marketing, Marketing Assistant at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team


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Review from Angela P (Daughter of Resident) published on 5 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are excellent and engage very well with residents - always upbeat and efficient. Management have listened to residents and relatives regarding the catering standards and in the process of executing improvements (a trifle overdue!!!). Whilst the garden is well used, some colour and seasonal
planting of bulbs and hanging baskets would immensely improve the garden and in particular, rear pathways where rooms overlook blank walls.

Reply from UK Marketing, Marketing Assistant at Winchester Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Winchester.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team


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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for Winchester Heights Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.927 for Winchester Heights Care Home - Avery Collection is calculated as follows: ( (220 Excellents x 5) + (9 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 233 Ratings = 4.927

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.971 Points relating to the number of positive Reviews for Winchester Heights Care Home - Avery Collection is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 103 registered maximum number of service users is 20.6. 20 Positive Reviews ÷ 20.6 = 0.971

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (9)

Diana

Diana Tatpati

Job Title: General Manager

Joined: 2025

Robert

Robert Szelagowski

Job Title: Residential Care Manager

Joined: 2024

I joined the team over 10 years ago, starting as a Care Assistant in the Dementia department. Originally trained as a Paramedic, I discovered a deep passion for elderly care after working with an incredible team. I find great value in supporting the dignity and well-being of elderly individuals, and I am driven by the purpose of making a meaningful impact on their quality of life. This work gives me immense fulfilment and a true sense of purpose. My goal is to provide the highest standard of care for our residents, ensuring their lives remain meaningful, while also fostering a sense of passion and teamwork among my colleagues.


Laura

Laura Staples

Job Title: Dementia Care Manager

Joined: 2023

I'm Laura, Dementia Care Manager here at Winchester Heights. I have been part of the team since 2023, but I have worked in Nursing and Dementia care since 2010 in various roles. I am passionate about what I do and feel extremely lucky to have a job I love. I am dedicated to supporting our team to provide compassionate, person-centred care for individuals in our Memory Care Community that promotes their well-being; enabling them to enjoy their later years safely, in comfort and with dignity.


Johanne

Johanne Hordy

Job Title: Hospitality Manager

Joined: 2022

I joined Signature in November 2021. Before joining the Management team at Signature, I worked as an Operations Manager. My background is in hotels, and I have been enjoying it for nearly 15 years.


I am originally from France and have travelled to Italy and UK which has allowed me to speak fluently in three different languages.


Working closely with my team is really important to me, to enable us to deliver nothing but the best. I am passionate about customer service and making sure our people are being looked after, they genuinely feel cared for, valued and respected. Delivering a 5-star service is my professional focus and I am happy to bring my knowledge and experience into the care industry.


Sujata

Sujata Khadka

Job Title: Business Administration Manager

Joined: 2023

Business Administration Manager


Dawn

Dawn Sanders

Job Title: Client Liaison Manager

Joined: 2017

I joined in July 2017 and I feel blessed to be part of this very special community. My main role is to offer support and advice to families who are considering bringing a loved one into our community and I take great pride in helping prospective residents learn about how we can make a positive change to their quality of life.


It makes me smile to see the difference in our residents when they come here and there is no greater reward for me than making people happy.


Ceser

Ceser Samy

Job Title: Head Chef

Joined: 2017

I have always loved the culinary arts, a talent I inherited from my grandfather, who already succeeded in his career and has been an inspiration to me from my childhood.


I studied Catering Management at a prestigious award-winning University in India SIHM. I have worked in many five-star hotels including the Taj Group of hotels in India and many luxury restaurants in the UK. I am proud to be a part of the Signature group and to help make a difference in our resident’s day as I strongly believe that food always gives everyone pleasure.


Rejil

Rejil Rajan

Job Title: Head Housekeeper

Joined: 2024

I am a hospitality professional and have worked in the hotel industry for over 12 years. Recently I joined Avery group at Winchester Heights Care Home for a new exposure. Winchester Heights Care Home is extremely accommodating. The best part is the work culture and the positive attitude of the staff towards everyone. Each department extends its help and support to others and works as a team. It is an overwhelming experience to work here.


Darren

Darren Gray

Job Title: Maintenance Manager

Joined: 2024