Bramley House

Castle Street, Mere, Warminster BA12 6JN
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9.6 45 Reviews
  • Bramley House, Warminster
Bramley House provides luxury care in a beautiful environment. Bramley House is in the bustling village of Mere, just beneath the South Downs. Mere has a lively range of shops and pubs, as well as a tearoom and a post office.

At Bramley House, all residents have comfortable, beautifully styled bedrooms, a choice of light and airy living and dining rooms, and even a luxury hair salon. The large orangery and patio look out onto the beautiful, landscaped gardens, with a pond and pergolas. The well-maintained raised beds make it easy for residents to enjoy the plants, and for anyone wishing to be more energetic to do some gardening of their own. Even the chickens are friendly!

The team of dedicated care staff are fully trained to provide round-the-clock, quality care for all residents, and are experienced in helping any residents living with dementia.

The on-site kitchen team produces a variety of healthy home-cooked meals using fresh produce. They cater for a wide range of tastes and dietary requirements and snacks are always available. The energetic activities co-ordinators provide a busy schedule of engaging events and activities, so residents remain active and engaged.

Above all, at Bramley House, they treat residents with the respect and affection they deserve. From excellent home cooking to individually decorated private rooms... life is tailored to you. The Manager and her team pride themselves on the standard of care and support they offer to their residents, including those living with dementia. Bramley House provides a home with professional care for older people, including end of life care.

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Care Provided by Bramley House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Anna Dunford (Registered Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Bramley House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,395
    • Self-Funded Residential Dementia Care £1,200 – £1,500
    • RESPITE Self-Funded Residential Care £1,200 – £1,395
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,500
  • (these prices are only a guideline, please contact Bramley House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time of the day.


  • Parking

  • Car Park available.


Bramley House Reviews (45)

Total of 45, showing 1-20
9.6

Bramley House has a Review Score of 9.6 (9.567) out of 10, based on 12 reviews in the last 2 years. Over all time Bramley House has 45 reviews.

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Review from M K (Wife of Resident) published on 4 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband received a very warm welcome at Bramley House, he is receiving very good care and delicious food.
Bramley House is comfortable, it is warm, feels like home and very clean.
All the staff are warm, friendly and well trained and discreet.
I hope my husband will have a long stay at Bramley
House

Reply from Kerry Johnston, Marketing Manager at Bramley House

Thank you so much for your kind words and for sharing your experience at Bramley House. We are delighted to hear that your husband feels welcomed and well cared for and that our team has made his stay comfortable. Providing a warm, homely and high-quality environment is at the heart of what we do and we truly appreciate your feedback. If there is anything more we can do to support you and your husband, please don't hesitate to reach out. Wishing him a happy and fulfilling stay with us.


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Review from A T (Daughter of Resident) published on 2 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been there for over 10 years. She has been looked after mostly but she had a bad fall unnecessarily, leaving a bad scar on her face. Recently I visited with my sister, her hair had not been washed and her shoes had holes in their soles. We were not alerted. The carpet in her room, which
is tiny (same price) is completely worn out and rucked so it is a trip hazard. I am not impressed by this home.

Reply from Sarah Wagner, Director at Bramley House

Thank you for your feedback. We are truly sorry to hear about your concerns and appreciate the opportunity to respond and provide clarity. Your mother's care and comfort are our highest priorities. Personal care is provided daily, and our records confirm this is consistently upheld. Regarding her shoes, we promptly identified the need for replacement and called your sister on 6 December to advise. The issue was resolved very quickly thereafter. Following your feedback, we have asked our maintenance team to review the carpet in her room to ensure it remains safe. The fall you mentioned occurred six years ago in the garden and, while unfortunate, was an accidental incident that we addressed at the time. Our records indicate that it left no ongoing issues or concerning scars. We greatly value the relationship we have with your family and encourage you to contact us directly to discuss this further. Your input helps us continue to provide the high-quality care we are committed to.


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Review from Catherine W (Daughter of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise Bramley House enough in the care of my mum in her last few weeks of her life. The care they gave to my mum and myself was second to none. Thank you so much. The staff were forever on hand to give me the support when I needed it.

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Review from R M (Son-in-law of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Bramley House team looked after our mum for nearly two years after - aged 96 - she was no longer safe in her own home. She was very well treated and cared for with great compassion during this period, particularly in her final months. We are very grateful to them.

Reply from Kerry Johnston, Marketing Manager at Bramley House

It's heartwarming to hear such positive feedback regarding the care your mum received with us here at Bramley House. It was a privilege for us to have had your mum here with us for the past two years, and to have been able to ensure she was safe and well cared for during that time. We would like to take this opportunity to extend our heartfelt condolences, to you and all her family and will particularly remember your mum for her love of Teddy Pushkin, chocolate and flowers.


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Review from W E (Daughter of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no hesitation in recommending this home for either permanent or respite care. I have worked in many residential homes and Bramley House is worthy of high praise for all aspects of service!

Reply from Kerry Johnston, Marketing Manager at Bramley House

Thank you so much for your glowing recommendation and for the privilege of being able to care for your father here at Bramley House. We are truly thankful to receive such praise from someone who, themselves, has worked in residential care.


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Review from M L (Daughter of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to all the staff at Bramley House for their care, kindness, compassion and professionalism in looking after my father until he died. Without exception, they were respectful, gentle and calm in all their dealings with him and patient and courteous to the family. All his personal and
medical needs were met in a timely manner and we could not have wished for a more peaceful end. Thank you all.

Reply from Kerry Johnston, Marketing Manager at Bramley House

Thank you so much for taking the time to share your experience with us. We are deeply touched by your kind words, and to have had the opportunity to care for your father over the past year. At Bramley House, our priority is to provide compassionate and professional care to all our residents and their families. Knowing that we were able support your father who was such a pillar of the local community, and your family during such a difficult time means the world to us. Your recognition of our staff's dedication to respect, gentleness, and calmness reinforces our commitment to maintaining the highest standards of care for all the residents here at Bramley House. Please accept our heartfelt condolences on the loss of your father. It was an honour to be part of his journey, and we are grateful for the trust you and your family placed in us.


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Review from Peter F (Husband of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am 86 and my wife is of the same age. She has dementia, I look after her and have taken advantage of 1 day per week care (9am-5pm) respite.
She is happy at Bramley House. She talks to everyone. The staff are second to none.

Reply from Paula Stone, Care Manager at Bramley House

Thank you for sure kind words, its a pleasure to care for your wife.


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Review from Pat I (Resident) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff friendly, efficient, very professional, kind and welcoming. I arrived full of trepidation and shall leave full of gratitude and sad to miss my new friends. I would not hesitate to recommend Bramley.

Reply from James Chalk, Operations Manager at Bramley House

Thank you so much for your lovely comments. We are so pleased that you enjoyed your stay with Bramley House.


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Review from P P (Son of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always work really hard for the residents. They are kind and compassionate all the time.
Staff work hard to make life as happy and comfortable as possible for residents.

Reply from Paula Stone, Care Manager at Bramley House

Thank you for such nice words to say about the home.


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Review from K H (Daughter of Resident) published on 17 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled into life in a care home extremely well. The staff have been very sensitive to her quirky needs and in general, have a very flexible and personalised approach to caring for her. They have sensitively managed her occasional outbursts and always inform me of any incidents. She always enjoys
the activities (unless it's flower arranging!) and loves any trips.

Reply from Paula Stone, Care Manager at Bramley House

Thank you for your kind words, it was a pleasure caring for your mother.


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Review from G P (Daughter of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, more like a country hotel. Staff in the majority are long-term. Food is cooked on-site and geared towards more elderly residents. Beautiful gardens, which residents are encouraged to use and help with planting etc. Also, good social activities geared towards events outside the home.
Highly recommend.

Reply from Paula Stone, Care Manager at Bramley House

Thank you for your kind words. It was a pleasure looking after your mother for all the years she lived at Bramley House.


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Review from S T (Wife of Resident) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Bramley House since November 2020, is very happy and he likes all the staff. Also, he enjoys all the food and myself and family are always made welcome.

Reply from Paula Stone, Care Manager at Bramley House

Thank you for your kind words, it's a pleasure to care for him.


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Review from S T (Relative of Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a calm, caring and friendly atmosphere at Bramley House. The home is efficiently run with all the staff working as a cohesive team and an attitude that nothing is too much trouble. The team is unfailingly caring, supporting and compassionate to our family member, who is always addressed appropriately
and with respect. There is a focus on tailoring delivery to suit both their character and needs. Care is provided with warmth, humour and empathy. It has been a huge relief to know our family member is so well supported 24/7, is safe and is truly cared about by all the team. The staff are extremely welcoming to all our family, and the constant open communication is reassuring. The manager is hands-on, proactive and applicable. She shows great respect and empathy for residents. Put simply, Bramley House is highly recommended both for prospective residents and for the care and support, which is also extended to their family. We cannot thank the whole team enough.

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Review from C L (Daughter of Resident) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Went above and beyond, excellent.

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Review from J A (Son of Resident) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention throughout. Bramley House is outstanding in my opinion - delivering excellent care against the incredibly challenging Covid-19 backdrop.

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Review from Jackie G (Daughter-in-law of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had been at Bramley Lodge for nearly two years. She was cared for with much love and dignity. Mum had vascular dementia, so could be strong-willed at times, but that staff (all of them) were amazing and patient with her. Cannot praise highly enough the "entertainment" team. The cleanliness of the
home was excellent. The food Mum just loved. The nursing team became family too. Thank you.

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Review from V G (Daughter of Resident) published on 1 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Bramley House for nearly two years until his death at the beginning of March.
It was difficult to move my father into a care home as I had cared for him in my own home when his physical and mental condition deteriorated. Bramley House is a lovely home with local staff who
really care. The management structure is good and any concerns are dealt with. The staff make you feel welcome. My father died of Covid and his end of life care was all I could have hoped for. I would strongly recommend Bramley House to anyone seeking residential care.

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Review from C F (Daughter of Resident) published on 1 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was treated with dignity and respect throughout her last couple of weeks. I was kept informed of her condition and given access every time that I requested it. A very high standard of care at all times.

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Review from D W (Son of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great people working very hard in a lovely home.

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Review from M S (Wife of Resident) published on 8 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise Bramley House enough for the care and dedication they gave my husband and myself all through the time he was with them especially his final days. I will miss them all.

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Current Review Score: 9.6 (9.567)

Overview of Review Score

The Review Score of 9.6 (9.567) out of 10 for Bramley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.567 for Bramley House is calculated as follows: ( (93 Excellents x 5) + (40 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 141 Ratings = 4.567

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bramley House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Anna

Anna Dunford

Job Title: Registered Home Manager

Joined: 2025

I am passionate about providing the best possible care for our residents, supporting their families, and fostering a happy and dedicated team. I am thrilled to join Bramley House as the new Care Manager. With extensive experience in the healthcare sector, I bring a well-rounded skillset and deep knowledge to our team. My journey began in GP surgeries, followed by a role as a pharmacy advisor. From there, I progressed from senior carer to care home assistant practitioner to deputy manager. This comprehensive background has equipped me with an excellent understanding of all aspects of care, fulfilling my long-held goal of becoming a care manager—a role I'm truly passionate about.


Outside of work, I love to indulge in fine dining, travel abroad, and immerse myself in different cultures. Cinema outings are also a favourite pastime of mine. When I’m not exploring new places, I enjoy relaxing breaks in my caravan, always in the company of my family, loved ones, and my beloved red Labrador, Marley.


One of the most exhilarating experiences I've had was swimming through the deep caves and sacred cenotes of Mexico.


In my free time, I cherish cosy Friday winter nights with a Chinese takeaway, a true crime documentary, or a good film, surrounded by family. During the summer, my perfect Friday includes a meat and seafood BBQ, a hot tub, and playing cards and games with friends and family.


One of my favourite films is "The Shawshank Redemption".


I take my coffee white with one sweetener, though I do have a soft spot for a caramel latte.


I am excited to lead our team at Bramley House with enthusiasm and dedication, ensuring we continue to enhance the lives of our residents with person-centred and high-quality care. My goal is to ensure that their home and life are always their choice and that they feel supported, respected, and valued.


Frequently Asked Questions about Bramley House

What types of Care is Bramley House registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bramley House provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bramley House have?

There are 38 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Bramley House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bramley House to the centre of Warminster?

9.0 mile(s) as the crow flies, distance by road may be significantly further.