Bramley House

Castle Street, Mere, Warminster BA12 6JN
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9.6 45 Reviews
  • Bramley House, Warminster
Bramley House provides luxury care in a beautiful environment. Bramley House is in the bustling village of Mere, just beneath the South Downs. Mere has a lively range of shops and pubs, as well as a tearoom and a post office.

At Bramley House, all residents have comfortable, beautifully styled bedrooms, a choice of light and airy living and dining rooms, and even a luxury hair salon. The large orangery and patio look out onto the beautiful, landscaped gardens, with a pond and pergolas. The well-maintained raised beds make it easy for residents to enjoy the plants, and for anyone wishing to be more energetic to do some gardening of their own. Even the chickens are friendly!

The team of dedicated care staff are fully trained to provide round-the-clock, quality care for all residents, and are experienced in helping any residents living with dementia.

The on-site kitchen team produces a variety of healthy home-cooked meals using fresh produce. They cater for a wide range of tastes and dietary requirements and snacks are always available. The energetic activities co-ordinators provide a busy schedule of engaging events and activities, so residents remain active and engaged.

Above all, at Bramley House, they treat residents with the respect and affection they deserve. From excellent home cooking to individually decorated private rooms... life is tailored to you. The Manager and her team pride themselves on the standard of care and support they offer to their residents, including those living with dementia. Bramley House provides a home with professional care for older people, including end of life care.

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Care Provided by Bramley House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Anna Dunford (Registered Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Bramley House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,395
    • Self-Funded Residential Dementia Care £1,200 – £1,500
    • RESPITE Self-Funded Residential Care £1,200 – £1,395
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,500
  • (these prices are only a guideline, please contact Bramley House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time of the day.


  • Parking

  • Car Park available.


Bramley House Reviews (45)

Total of 45, showing 21-40
9.6

Bramley House has a Review Score of 9.6 (9.567) out of 10, based on 12 reviews in the last 2 years. Over all time Bramley House has 45 reviews.

Overall Experience

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Date Published

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Review from Keith G (Son of Resident) published on 9 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whenever we have visited Mum she always appears happy, clean and well-fed. The staff are always very friendly and helpful. We cannot praise the entertainments team enough, also during lockdown, they have gone above and beyond. Social media has come into its own and it is great to see all the photos.
Always kept informed of any changes in Mum's health or behaviour.

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Review from Maureen T (Daughter-in-law of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mother-in-law today and was so impressed with the thought that has gone into the garden room and allowing me to visit her in comfort and that she was completely safe. I am confident that in these times the safest place for her to be is Bramley House.

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Review from J B (Daughter of Resident) published on 14 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Bramley House for a considerable time - approximately six years. The staff have never ceased to show their remarkable patience and kindness towards her.
Since the recent "shut down" they have proved that their dedication to care deserves enormous respect and praise.

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Review from S T (Daughter-in-law of Resident) published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not ask for better care of my Mother in Law. Nothing is too much trouble.

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Review from E L (Daughter of Resident) published on 29 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have always had a positive when visiting mum. Their social functions are always family-friendly and well attended. The staff are all lovely and very caring to all the residents.

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Review from Roy W (Respite Resident) assisted by family/friend published on 5 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was happy at Bramley House.

Reply from Kristie Chubb, Registered Maanger at Bramley House

I am glad that you were happy when you stayed at Bramley House. We hope to see you again soon for either a respite stay or daycare.


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Review from Ian R (Son of Resident) published on 2 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, homely environment, caring staff who always greet Mother by her first name on arrival and try their best to accommodate her in the same room, so it is as familiar to her as possible.
There appears to be a lot of activities planned and the garden with the chickens is a delight and kept in
wonderful order.
Mother does enjoy her respite visits and appreciates the kindness of all who care for her, which is very reassuring when we leave her.
Bramley House has recently been a star in helping us out in an emergency at home.
A very big thank you to all.

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Review from Terry R (Nephew of Resident) published on 26 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When visiting, the staff are very friendly and helpful with a positive attitude.
A good degree of interaction between staff and residents. The house and gardens are always well kept.
In my opinion, a well-run home and my uncle appears to be happy there.

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Review from Mandy W (Daughter of Resident) published on 17 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is really happy at Bramley House. Over the last couple of years, she had been in four different homes because she's been in and out of hospital a few times and needed a bit of time to recover after each visit but up until now she always wanted to go back home as soon as she got a bit better.
But Bramley House is different and my mum really feels at home there.
The staff can't do enough to keep her happy and its always really clean and tidy and smells fresh with a lovely garden and even chickens and always plenty going on. Mum says she wants to stay there and I feel really confident that she'll be really well looked after.

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Review from Graham R (Resident) published on 18 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came into Bramley House over Christmas and New Year for respite care. During the time he was there the staff were wonderful and could not be more friendly and helpful. He also enjoyed the food very much, along with all the different things that were put on over the festive period. He had a
very nice, bright, modern and well-furnished bedroom, which reflected the rest of Bramley House and its standards.

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Review from David C (Son of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my father regularly and at all times the staff are positive, caring and respect each resident as an individual. The facilities are very good, the staff are a great team of people and we are extremely happy with the level of care my father receives.

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Review from Penny K (Daughter of Resident) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's very happy at Bramley House where she is near to so many of her friends in the area. Care is excellent, staff so patient and kind and the atmosphere is lovely. The only meal is breakfast, which isn't so good. Mum says her porridge and tea are nearly always cold and when she asked to have
muesli, this was not on offer. Why is the tea at breakfast cold when it's always hot at every other time? Also, 6 am is too early for a first drink Mum says! Also, she says too much cream in food, otherwise it is wonderful.

Reply from Kristie Chubb, Registered Manager at Bramley House

Thank you for your review. I was very pleased with your response but concerned about the breakfast not being quite up to standard. I have spoken to the Cook today and Muesli is on offer for all. Choices are offered daily and there are many varieties of cereal to choose from as well as hot breakfast options. Drinks are available throughout the day and night, hot or cold. It is very important to us at Bramley House that our residents are happy with all aspects of the home. We will listen to all comments and work together to ensure Bramley House is a high-quality home for the residents to enjoy.


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Review from S E (Friend of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff at Bramley are exceptionally good at their job. They know their residents and are always there to make them comfortable and "at home" as much as possible.
The staff are willing to explore ways of assisting residents to go on trips and outings suggested. Visitors are always made welcome.
When it is time for me to be looked after I will be hoping to get the sort of first-class care that is given here.

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Review from April B (Cousin of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before choosing Bramley House I visited about five other care homes in this area. Bramley House struck me as being as close to being one's own home as possible with a welcoming atmosphere and friendly caring staff. I visit twice a week on a variety of days and times and have always been impressed most
positively.

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Review from S F (Son of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The most striking thing is the friendliness and goodwill of all the staff. Mum is very well cared for, her room is clean and always tidy and nothing is ever an effort.
As mum is chair bound they always bring her down to the activities and for lunch if she wants. Friends and relations are made welcome
at all times. Over the last 4 years, I have found nothing to complain about. Very good!!

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Review from D Y (Friend of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

While a resident of Bramley House he was treated with dignity and warmth. He was always well turned out, relaxed and cheerful no matter what time or day you went to see him. Staff and management were always available to answer our queries.
The care home had a feeling of homeliness eg. Fresh flowers,
lovely home cooked food and resident cat and dog. On his passing, the staff's understanding and compassion continued to be extended to the family.

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Review from Nigel H (Son of Resident) published on 31 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent her final 7 months in Bramley House and on every visit we were so impressed by the welcome we received and how well she was being looked after. Her room was always clean, bedding and clothing washed regularly and a good choice of food.
As her condition deteriorated her care was seamlessly
adapted to meet her changing needs and we were regularly updated.
The management and staff are a really special team - creating a genuinely happy, jolly and homely atmosphere where nothing is too much trouble, always hard working but very approachable.
We regularly saw residents participating in organised activities, and we now have some lovely photos of mum taken by the staff enjoying Christmas lunch and blowing out the candles on her birthday (89th) cake.
It was such a relief to us that mum was so well looked after but we would also like to mention that we regularly saw, and heard staff, spending time with other residents, patiently dealing with sometimes quite challenging situations.

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Review from David C (Husband of Resident) published on 7 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife went into Bramley House in November of 2016. She has settled in very well, mainly due to the staff being so friendly and helpful. I cannot speak too highly of them. Nothing is too much trouble. The food is excellent and well prepared. The accommodation is very comfortable. She is so much happier
now than when she was at home. Which makes me feel that I made the right decision in putting into such a lovely place.

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Review from Helen H (Daughter of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the help and support that mum receives at Bramley House. Mum had become a challenge at her previous home but the lovely staff at Bramley House turned her life around in just a few weeks. It is a pleasure to spend time there with her and I know she enjoys the food and activities.
Thank you, Bramley House!

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Review from Brigit S (Daughter of Resident) published on 19 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Bramley House for around 4 months. During that time nothing has been too much trouble for the staff in their efforts to make her feel at home - and she is more content and 'well' now than she has been for quite a few years. Bramley House's level of care, kindness and attention
to detail has impressed me from day one and I feel extremely positive about my mother's future there.

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Current Review Score: 9.6 (9.567)

Overview of Review Score

The Review Score of 9.6 (9.567) out of 10 for Bramley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.567 for Bramley House is calculated as follows: ( (93 Excellents x 5) + (40 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 141 Ratings = 4.567

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bramley House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Anna

Anna Dunford

Job Title: Registered Home Manager

Joined: 2025

I am passionate about providing the best possible care for our residents, supporting their families, and fostering a happy and dedicated team. I am thrilled to join Bramley House as the new Care Manager. With extensive experience in the healthcare sector, I bring a well-rounded skillset and deep knowledge to our team. My journey began in GP surgeries, followed by a role as a pharmacy advisor. From there, I progressed from senior carer to care home assistant practitioner to deputy manager. This comprehensive background has equipped me with an excellent understanding of all aspects of care, fulfilling my long-held goal of becoming a care manager—a role I'm truly passionate about.


Outside of work, I love to indulge in fine dining, travel abroad, and immerse myself in different cultures. Cinema outings are also a favourite pastime of mine. When I’m not exploring new places, I enjoy relaxing breaks in my caravan, always in the company of my family, loved ones, and my beloved red Labrador, Marley.


One of the most exhilarating experiences I've had was swimming through the deep caves and sacred cenotes of Mexico.


In my free time, I cherish cosy Friday winter nights with a Chinese takeaway, a true crime documentary, or a good film, surrounded by family. During the summer, my perfect Friday includes a meat and seafood BBQ, a hot tub, and playing cards and games with friends and family.


One of my favourite films is "The Shawshank Redemption".


I take my coffee white with one sweetener, though I do have a soft spot for a caramel latte.


I am excited to lead our team at Bramley House with enthusiasm and dedication, ensuring we continue to enhance the lives of our residents with person-centred and high-quality care. My goal is to ensure that their home and life are always their choice and that they feel supported, respected, and valued.