Aire View Care Home - Avery Healthcare has a Review Score of 9.6 (9.620) out of 10, based on 21 reviews in the last 2 years. Over all time Aire View Care Home - Avery Healthcare has 82 reviews.
Review from Harry G (Brother of Resident) published on 5 February 2025
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Reply from Hannah Riley, Home Manager at Aire View Care Home - Avery Healthcare
Thank you for your kind words and feedback, the team at Aire View work extremely hard to provide a quality service to all the residents in which we support.
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Review from A J (Friend of Resident) published on 3 September 2024
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Review from Sheila W (Daughter of Resident) published on 30 April 2024
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Review from Diane J (Daughter of Resident) published on 2 February 2024
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Review from John C (Son-in-law of Resident) published on 26 January 2024
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Review from Phil G (Son of Resident) published on 24 January 2024
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Review from A C (Brother of Resident) published on 22 December 2023
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Review from E B (Sister of Resident) published on 21 December 2023
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Review from Susan C (Daughter of Resident) published on 19 October 2023
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Review from D B (Daughter of Resident) published on 18 September 2023
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Review from A D (Friend of Resident) published on 18 September 2023
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Review from Sharon C (Daughter of Resident) published on 12 September 2023
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Review from D W (Son of Resident) published on 12 September 2023
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Review from Mrs J (Relative of Resident) published on 6 September 2023
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Review from Paul T (Son-in-law of Resident) published on 30 August 2023
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Review from Pauline D (Wife of Resident) published on 9 August 2023
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Review from C L (Daughter of Resident) published on 22 May 2023
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Reply from Paula Pearson, Manager at Aire View Care Home - Avery Healthcare
Thank you for your lovely review. As always we aim to improve all aspects of life in Aire View and we strive to find any missing items, especially on our memory suites. Thank you for taking the time to complete the review.
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Review from K S (Daughter of Resident) published on 19 May 2023
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Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare
Thank you for taking the time to review Aire View Care Home in Leeds. We are delighted to hear how satisfied you are with our home and the exemplary level of care provided by our dedicated staff team. It is a true pleasure to have your mam living with us as part of our Aire View family. Best wishes.
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Review from H D (Daughter of Resident) published on 19 May 2023
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Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare
Thank you for taking the time to review Aire View Care Home in Leeds and for your amazing five-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is lovely to hear that you feel well-informed and are happy to approach the staff about any concerns you may have. It is a true pleasure to have your parents living with us in the loving care community that we create. Best wishes.
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Review from J R (Brother of Resident) published on 19 May 2023
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Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare
Thank you for taking the time to review Aire View care home in Leeds. We are delighted to hear how satisfied you are with the care that your sister has received since being a part of our loving care community. We look forward to seeing you on your next visit. Best wishes, Rachel.
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The Review Score of 9.6 (9.620) out of 10 for Aire View Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.620 for Aire View Care Home - Avery Healthcare is calculated as follows: ( (159 Excellents x 5) + (66 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 237 Ratings = 4.62
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Aire View Care Home - Avery Healthcare is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Sep 2019
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Job Title: Home Manager
Joined: 2023
Karen is an experienced manager with 30 years in the sector and 20 at the management level.
She has a breadth of experience covering residential care, learning disabilities, mental health, nursing and dementia care.