Aire View Care Home - Avery Healthcare

29 Broad Lane, Kirstall, Leeds LS5 3ED
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9.6 82 Reviews
  • Aire View Care Home - Avery Healthcare, Leeds
Aire View Care Home in Kirkstall is one of two Avery homes based in Leeds. It has been serving Yorkshire for the past ten years with residential, dementia and respite services and has gained top quality status from Leeds City Council.

The home warmly welcomes couples or companions to continue their care journey together.

The standard of excellence is reflected in the one-to-one care and holistic attention given to all residents, whatever their needs.

Families are also offered support and encouraged to join in the life of the home.

The home offers a variety of facilities open to residents daily. They can catch a film in the home's cinema or pamper themselves by having their hair and nails done in the hair salon and nail bar. If it's a bit of downtime that the residents require, then they can take full advantage of the relaxation room. The café offers the perfect place for residents to catch up over a coffee or a cup of tea with relatives or fellow residents.

A minibus enables residents to get out and about. Residents visit the local theatre, pubs, garden centres and can even make a trip to the Leeds Liverpool canal.

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Care Provided by Aire View Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Hannah Riley (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (76)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (76)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Aire View Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,200
    • Self-Funded Residential Dementia Care £1,100 – £1,250
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200
  • (these prices are only a guideline, please contact Aire View Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Aire View Care Home - Avery Healthcare Reviews (82)

Total of 82, showing 41-60
9.6

Aire View Care Home - Avery Healthcare has a Review Score of 9.6 (9.620) out of 10, based on 21 reviews in the last 2 years. Over all time Aire View Care Home - Avery Healthcare has 82 reviews.

Overall Experience

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Review from C G (Relative of Resident) published on 20 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Aire View recently for respite. I honestly could not have asked for more, the carers were wonderful with my mother, she was happy, well looked after, and had a lovely time. All staff at Aire View have been exceptional. We look forward to returning in the near future.

Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare

Thank you for taking the time to review Aire View Care Home and for your amazing 5-star review. We are delighted to hear that your mother enjoyed her respite stay with us, in the loving care community that we create. We look forward to welcoming her back in the future. Best wishes.


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Review from Dilys B (Relative of Resident) published on 29 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home with a dedicated manager who has, and continues to run a great home. The care staff are really caring and keep my mother safe. Food is super and a great variety. Could not ask for a better place as everyone is so helpful from the reception team to the maintenance man, well done Aire
View Care Home my mum is so happy she is there.

Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare

Thank you for taking the time to review Aire View Care Home and for your amazing 5-star review. We pride ourselves in delivering an exceptional standard of care for all residents whilst creating a fun, loving, care community in which our residents live. We are delighted to hear that this gives you and your family the peace of mind you deserve. We are also pleased to hear that the tasty choice of meals provided by our talented culinary team is appreciated. It is a true pleasure to have your mother living with us. Best wishes Rachel.


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Review from Paul S (Son of Resident) published on 5 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visits are always well organised and managed. Home and gardens are kept clean and smart. Staff friendly and very caring. Relative is always kept clean and tidy, and she seems very happy in her environment.

Reply from Ryan Farrelly, Marketing Assistant at Aire View Care Home - Avery Healthcare

Thank you for taking the time to review Aire View Care Home. It is a true pleasure to have your relative as part of our loving, care community here and we are delighted to hear how satisfied you are with our home. Our highly trained staff team make it their priority to deliver an exceptional level of care to all residents whilst creating a safe and fun environment they live within. Visiting is always encouraged and we look forward to seeing you next time. Best Wishes, Ryan.


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Review from Alison W (Daughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit Aire View Care Home the staff are always so professional and polite. My Mum is very comfortable and always seems happy there and the carers keep her looking clean and tidy. Over Covid lockdown issues, their visiting regulations and procedures have been excellent and provided a visiting
pod in the garden (which is fabulous) to help with providing more visits since things have opened up in care homes. A great care home.

Reply from Ryan Farrelly, Marketing Assistant at Aire View Care Home - Avery Healthcare

Thank you for taking the time to leave a review for Aire View Care Home and for your fantastic 5-star ratings. We are so delighted to hear how satisfied you are with our home. It is a true pleasure to have your mother as part of our loving care community and it is great to hear how well she has settled into her new home. With the government restrictions now easing, we are so pleased to invite you back into our home for more regular safe visiting and look forward to seeing you on your next visit. Best Wishes, Ryan.


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Review from L G (Daughter of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thankfully visiting your loved ones at Aire View and like many other homes, they are continuing to work towards getting back to a 'more normal' experience. The care, attention, and friendly and helpful staff have made it less worrying for me. It's wonderful to be able to visit Mum face to face and spend
valuable time together. A big thank you to all. (Unable to assess all ratings due to lack of/no internal visits for me to assess.)

Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare

Thank you for taking the time to review Aire View Care Home. Your feedback is truly invaluable to us and our staff team who go above and beyond the standards each day to provide a safe, loving care community for all residents, even during challenging times such as the Covid pandemic, giving you and your family peace of mind. Now that the government restrictions are beginning to ease, we look forward to welcoming you back to our home for regular safe visiting. Best wishes, Rachel.


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Review from Sylvia C (Daughter of Resident) published on 22 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On my recent visit I was happy with the way the home is run, my mum is well and happy, the staff are all friendly. In general I have been pleased with the way the home has been run during Covid (not an easy task). As usual, the gardens are lovely for the residents to sit in.

Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare

Thank you for taking the time to review Aire View Care Home and for your lovely feedback, which is truly invaluable to us and our highly trained staff team, who go above and beyond the standards on a daily basis in order to provide an excellent level of care to all our residents. As we enter the warmer summer months, we certainly will be spending lots of time in our gardens, with plenty of outdoors well-being activities taking place or simply soaking up the sun with an ice cream or two. It is a pleasure to have your mother stay with us in the loving care community that we create. Best wishes, Rachel.


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Review from Dawn T (Daughter of Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent place for mum to live. She is very well looked after and is very happy.

Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare

Thank you for taking the time to review Aire View Care Home. Your feedback is truly invaluable to us and our staff team, who do a fantastic job in creating a warm and welcoming environment for all our residents and their loved ones. We are delighted to hear that your mother is happy/settled in the loving community that we create. It is a pleasure to have her stay with us. Best wishes, Rachel.


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Review from Patricia S (Friend of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend who has acute dementia and is in bed is looked after in a caring, gentle, and loving way by the staff. They are always happy to discuss her care with me and I have every confidence in their skill and professionalism.

Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare

Thank you for taking the time to review Aire View Care Home and for your lovely comments. Your feedback is truly invaluable to us and our staff team, who do a fantastic job creating a warm and welcoming environment for all our residents and their loved ones.


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Review from T M (Daughter of Resident) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, support, empathy and understanding of all the staff has been exceptional over the last year that my mum has lived at Aire View. Thank you for keeping everyone safe. Wonderful home and all staff appear very good, now that I am visiting indoors I am getting to know everyone. Highly recommend.

Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare

Thank you for taking the time to review Aire View Care Home. Your feedback is truly invaluable to us and our staff team, who go above and beyond to deliver an exceptional service to all our residents, whilst strictly following our stringent hygiene protocols to create a safe, loving care community. We look forward to inviting you for more regular safe visiting now that the government restrictions are being eased. Best wishes Rachel.


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Review from A P (Son of Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful care home! Could not ask for a better home for my mother. Care is excellent, as are all the staff and management. The kitchen staff do amazing food! Love the visiting pod and now the indoor visits. Amazing, well done to you all.

Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare

Thank you for taking the time to review Aire View Care Home. Our staff team are so delighted to hear how satisfied you are with our home and the exceptional level of care our team delivers to all our residents. The well-being of our residents is our top priority, and we appreciate how important it is for residents to stay in contact with their loved ones in these unprecedented times. It is a pleasure to have your mother stay with us. Best wishes Rachel.


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Review from Marie F (Daughter of Resident) published on 18 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The kindness, care and attention Mum receives is excellent. All the carers are so attentive and always ensure Mum is comfortable. They always make sure she looks lovely. She is very happy and content. Everyone from the management down makes sure that the residents are so well looked after and they enjoy
a bit of fun together which is great.

Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare

Thank you for taking the time to review Aire View Care Home. Your kind words are truly invaluable to us and our staff team are so delighted to hear how satisfied you are with the exceptional level of care your mother has received. Our highly trained staff team always ensure to go over and above the standards to make all our residents feel at home/welcome in the loving community that we create. Best wishes, Rachel.


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Review from N M (Daughter of Resident) published on 17 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Aire View is generally well maintained with lovely gardens. It is peaceful considering its location, and pleasant. The staff are caring and accommodating with Dad and also when we ring/visit. They often go above and beyond with their care/service. it has been a hard year but they have continued to provide
good and cheerful care.

Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare

Thank you for taking the time to review Aire View Care Home. Your kind words about our home are truly invaluable to us, and our staff team are so delighted to hear how satisfied you are with the exceptional level of care our team delivers to all of our residents. It is a pleasure having your father staying with us. Best wishes Rachel.


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Review from Jonathan R (Son of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Aire View Care Home looked after our mum for 1 year until she passed away and always showed outstanding, compassionate and genuine care and kindness to her throughout the whole time that she was a resident during the Covid19 pandemic. We were always dealt with in a patient and friendly way by all staff
by phone, given the visiting restrictions. We certainly chose the very best home for Mum and she was made to feel welcome, safe, comfortable, content and genuinely cared about by all staff.

Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare

Thank you for taking the time to review Aire View Care Home and for your lovely feedback. The well-being of our residents is always our top priority, especially during these unprecedented times. Our staff team will be delighted to hear that your mother felt safe/welcome in the loving community that we create. It was a pleasure to have your mother staying with us; we are very sorry for your loss. Best wishes Rachel.


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Review from Judith L (Niece of Resident) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since entering Aire View Care Home four years ago, my auntie has been relaxed and appears to have felt at home. The staff have always been pleasant, sociable and available when I have visited or rung. It is obvious that my auntie feels that they look after her well and they keep me fully informed
about her well-being.

Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare

Thank you for taking the time to review Aire View Care Home, your kind words are truly invaluable to our staff team. They will be delighted to hear how quickly your auntie settled into the loving community that we create. Best wishes, Rachel.


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Review from Sarah T (Daughter of Resident) published on 26 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited the home on 12.02.21 to see my mum. I was warmly greeted at the door by a member of staff who took my temperature etc. It was lovely to see that my mum was already waiting with her carer in the pod. Can I pass on my thanks to everyone in the home for being helpful, kind and caring in looking
after my mum and this gives us great peace of mind that she is well cared for.

Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare

Thank you for taking the time to review Aire View Care Home and for your lovely feedback. The well-being of our residents is our primary concern, and we understand the importance of being connected to loved ones in these unprecedented times. Our highly trained staff team strictly follow our thorough COVID-19 protocols to ensure the safety of both staff and residents alike. I am so pleased that your Pod visit was a success. Best wishes Rachel.


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Review from Linda J (Daughter of Resident) published on 17 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't emphasise enough how wonderful the staff have been towards my mum. She's been going through the worst time in her life after losing my father in April last year; losing contact with her friends and family, mainly due to coronavirus; losing her home and independence due to Alzheimer's and not
being able to have close contact with me since she moved to Aire View in October. I still can't properly assess all the ratings but I'm sure they will increase when I can go in.

Reply from Ryan Farrelly, Marketing Assistant at Aire View Care Home - Avery Healthcare

Thank you for reviewing Aire View Care Home. With our diligent approach to care, you can be confident this is delivered by a highly trained staff team and they go above and beyond the standards to ensure that each resident feels welcomed and comfortable in our loving care community. We look forward to when we can invite you into our home for safe visits so that you can properly assess our home and most importantly have closer contact with your mother. Best wishes, Ryan.


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Review from B A (Nephew of Resident) published on 9 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous support and care from all staff. Treated with dignity and respect, couldn't recommend Aire View any higher. My aunt is happy and well looked after in a beautiful home. Thank you Aire View.

Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery Healthcare

Thank you for taking the time to review Aire View Care Home and for your lovely feedback. You kind words are truly invaluable to us and our staff team will be delighted to hear this. Best wishes Rachel.


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Review from Debbie P (Daughter of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is clean. Meals seem good. Her teeth always look dirty though (sorry). Her clothes are not usually matched, but that's not a concern as long as they are clean, which they are.

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Review from B M (Daughter of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Would definitely recommend.
Staff are amazing, nothing is too much trouble for them.

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Review from E C (Ex Family Member) published on 23 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are excellent and always pleasant. He is settled and happy. A wonderful care home!

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Current Review Score: 9.6 (9.620)

Overview of Review Score

The Review Score of 9.6 (9.620) out of 10 for Aire View Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.620 for Aire View Care Home - Avery Healthcare is calculated as follows: ( (159 Excellents x 5) + (66 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 237 Ratings = 4.62

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aire View Care Home - Avery Healthcare is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (1)

Karen

Karen Scaife

Job Title: Home Manager

Joined: 2023

Karen is an experienced manager with 30 years in the sector and 20 at the management level.


She has a breadth of experience covering residential care, learning disabilities, mental health, nursing and dementia care.