Review from K L (Daughter of Resident) published on 23 July 2020
Submitted via Postal Card • Report

Overall Experience

Very good home with excellent staff who treat the residents with dignity and cheerfulness.

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Review from Christine R (Daughter of Resident) published on 22 July 2020
Submitted via Postal Card • Report

Overall Experience

One of the most difficult things is leaving a loved one in the care of others. Aire View has always been approachable and caring in the way they deal with us as a family. I feel able to put my trust in the staff who care for my mum and are more than grateful for the peace of mind they give me.

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Review from D R (Son of Resident) published on 22 July 2020
Submitted via Postal Card • Report

Overall Experience

The home is doing a very good job of looking after my mum. She is treated kindly and with respect. Mum is generally in a confused state, but the staff work hard to reassure her. The Covid situation has made things difficult and I'm very impressed with how the home and staff have managed the impact.

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Review from Jenny R (Daughter of Resident) published on 22 July 2020
Submitted via Postal Card • Report

Overall Experience

Mum has been very happy and well-cared for since she moved into Aire View in 2018. As a family, we've been impressed with the help and support she has received. The key thing for us is that she feels safe and comfortable. The garden visits are a great way to safely meet relatives in this uncertain/difficult

time.

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Review from Jamie M (Grandson of Resident) published on 22 July 2020
Submitted via Postal Card • Report

Overall Experience

Absolutely fantastic home with exceptional staff, all friendly and willing to help.

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Review from D L (Granddaughter of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience

Since my grandma moved into Aire View in the summer of 2019 she has made lots of new friends. She enjoys the activities and the meals provided.
Staff are always happy to listen to you when you want to speak with someone. We feel that our grandma is safe and well cared for. Her health has improved

and overall wellbeing. As a family, we would recommend Aire View 100%.

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Review from Elisabeth B (Daughter of Resident) published on 2 July 2019
Submitted via Postal Card • Report

Overall Experience

My mother resided on the dementia floor at Aire View, until she recently passed away. She spent four very happy years there and was very well looked after and cared for. I rang her most days and she always sounded happy and cheerful. When I visited she was always smiling. The staff are dedicated and

professional despite the very long hours they work! They treat the residents with dignity and respect and help them to maintain their independence for as long as possible. The end of life care my mother received was unprecedented; nothing seemed to be too much trouble. Aire View is a lovely place with beautiful gardens, but at the end of the day it's all the staff that make it an outstanding home and I wouldn't hesitate to recommend it.

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Review from Angela W (Daughter of Resident) published on 24 April 2019
Submitted via Postal Card • Report

Overall Experience

As for me and mum this is our first experience of mum having respite care and we have had a wonderful time. As her daughter is has given me peace of mind that if she should need full-time care this is the place to be.
Mum looking forward to the next visit (holiday) Thank you so much, see you again.

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Review from D M (Daughter of Resident) published on 18 April 2019
Submitted via Postal Card • Report

Overall Experience

For the past year, my mum was a resident in your care home. Unfortunately, she passed away very recently. I would just like to say all the management and staff, they could not do enough for Mum. She was very well cared for, her room was lovely. Everyone who works there is very friendly. We as a family

were very pleased with her care and knew she was in safe hands. Thanks to all the staff, as a company you should be proud of everyone who works there!

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Review from F B (Daughter-in-law of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience

Excellent staff, helpful and very nice lovely food. Excellent hairdresser. Lovely garden.
My mother-in-law really enjoyed her 2 weeks of respite but would have appreciated an opportunity to go out on a trip once a week.

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Review from Barbara E (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience

The staff at Aire View treat my mother in such a lovely, caring way. Since arriving at the home from a previous home she has been removed from all her psychotic drugs and they manage her dementia. I feel my mother is in a safe, caring and secure unit.
Thank you.

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Review from Avril T (Daughter of Resident) published on 17 December 2018
Submitted via Postal Card • Report

Overall Experience

Care and support: By carers is good - management, poor.

Staff: Good, but some staff slack - not on the ball.

Activities: The two activity staff are more than excellent.

Safety and security: I always felt Mum was safe but I would recommend all jewellery is removed.

Value for money: Extras

are paid for - no value to Mum.

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Review from Robert K (Son of Resident) published on 14 November 2018
Submitted via Postal Card • Report

Overall Experience

I have always found the staff to be very kind and helpful in what must be a difficult job to do. My mother is always treated with care and respect and I feel confident she is in a safe place.

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Review from C E (Friend of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience

Very pleased with the care the residents receives. Good atmosphere throughout. No complaints.

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Review from Carole L (Daughter of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience

Aire View Care Home have welcomed Mum and cared for her with dignity. The home has a very positive vibe and all staff shout welcoming and friendly comments to residents and visitors - they really 'care'. I feel all aspects of Mum's needs are being met.

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Review from Deryn P (Daughter of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience

Aire View Care Home is a very pleasant place to visit. The public rooms are very attractively decorated and very meticulously maintained. The gardens are very beautifully planted and give my mother hours of pleasure. The staff are very supportive and helpful and want to listen. They supported me as

well as my mother when she first moved in. All family members have commented on how well my mother is looking since she moved in.

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Review from E A (Daughter of Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience

I find the staff to be friendly and helpful. My mother is settled and well cared for.

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Review from J O (Sister of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience

My brother has only been at Aire View Care Home for a short time but he has settled really well and tells me he is happy there. He is always clean and tidy when we visit, no matter what time of day it is. The staff are lovely and nothing is too much trouble for them. I would feel confident in recommending

this care home to anyone.

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Review from Linda M (Friend of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience

I have visited a friend at Aire View for just over two years. The staff are really friendly on all levels and will stop and talk to you. The home is spotlessly clean. The food I have seen served looks very good and I would be happy to recommend the home to people that need care.

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Review from G B (Son of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience

The home is very well kept both inside and outside in the gardens. All the staff are always very helpful and caring and very pleasant. The facilities and meals are very good.

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Aire View Care Home - Avery Healthcare

Care Provided by Aire View Care Home - Avery Healthcare

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Funding & Fees Guide for Aire View Care Home - Avery Healthcare

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