Oakwood Grange

Oakwood Road, Royston, Barnsley S71 4EZ
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9.8 62 Reviews
  • Oakwood Grange, Barnsley
Anchor's Oakwood Grange is located at the centre of the Royston community in Barnsley. The home provides friendly and comfortable residential and dementia care for up to 60 residents in single rooms which offer en-suite facilities.

Oakwood Grange is accepting new residents for quality residential and residential dementia care.

The dedicated care team takes the time to get to know the individual and work with them and their loved ones to create detailed care plans to ensure their care needs are continually met.

Anchor provides ongoing training in dementia care for its staff to ensure their approach reflects best practice for residents. The care team provides individual and compassionate care by getting to know their customers and their families.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

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Care Provided by Oakwood Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Anila Munawwar (Manager)
  • Admission Criteria
    • Please contact Oakwood Grange directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Oakwood Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,053
    • Self-Funded Residential Dementia Care from £1,053
    • RESPITE Self-Funded Residential Care from £1,053
    • RESPITE Self-Funded Residential Dementia Care from £1,053

  • Our colleagues at Oakwood Grange will be happy to answer any questions you have regarding our fees and what is included.
  • (these prices are only a guideline, please contact Oakwood Grange to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Visiting

  • Visitors are welcome at Oakwood Grange.


  • Parking

  • Onsite parking is available, including disabled spaces.


Oakwood Grange Reviews (62)

Total of 62, showing 41-60
9.8

Oakwood Grange has a Review Score of 9.8 (9.807) out of 10, based on 15 reviews in the last 2 years. Over all time Oakwood Grange has 62 reviews.

Overall Experience

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  • 19
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Date Published

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Review from Yvonne G (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing! They always go that extra mile to help and always have a smile for you.

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Review from Russell F (Son of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have the utmost confidence in the staff that look after my father, they always have time for his needs and it takes a lot of stress of our family who use to care for him. They often have activities that he can join in with and he seems at home here. Thank you.

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Review from Derek H (Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On coming to Oakwood Grange from the hospital, I was in a bad condition from pneumonia and was unable to help myself. The staff and carers were very kind to me and treated me like a king. I am very grateful to them all.
My health is improving now and I love them all.

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Review from S H (Son of Resident) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we visited mother most days for the 2 years she was in Oakwood. We always found the staff to be helpful and informative to us and dedicated and caring to the residents even when under extreme pressure. I found the management staff to be extremely useful and competent, especially when mother
died.
I don't think we could have found a better place for her to spend her final years.

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Review from Tony R (Son of Resident) published on 4 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last four months of her life at Oakwood Grange. I cannot praise the staff enough for the love and exemplary care that they showed to her particularly during her end of life care. Nothing was ever too much trouble for the staff. They always treated my mother with great respect for
her dignity.


The home is well run, friendly and welcoming. A great place to be!


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Review from K F (Daughter of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff try very hard to keep a homely atmosphere whilst providing a very professional service. Everyone is treated as an individual.

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Review from Carol T (Niece of Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Much as I like Oakwood Grange and I am very happy that my auntie is well taken care of, my only complaint is that she has spent over £100,000 on care - but the government still wants more! Very greedy.

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Review from Richard A (Resident) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, clean and the staff are very friendly.

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Review from Kaye P (Resident) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean, professional and friendly. Staff are the best in Barnsley - cannot do enough to help you! Pay them more!
Facility is very clean and looks brand new all the time.
Please don't change anything! Perfect.

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Review from Linda J (Daughter of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The caring staff here are all kind, courteous and helpful. Nothing is too much trouble. The home is clean and cheerfully bright.

Reply from Glenn Towers, Manager at Oakwood Grange

Thank you for taking the time to review Oakwood Grange and we are pleased you are extremely likely to recommend our home. We are currently reviewing our activities and events programme to plan for the next few months.


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Review from Susan K (Daughter of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Oakwood Grange has some very good points, but my disappointment is the lack of continuity. Although requests and procedures are supposed to be recorded for all staff to be aware of, it is obvious that some members of staff are unaware or don't feel it is their responsibility to follow these instructions.
Some teams are exceptional, on the ball, very caring and you feel you can trust them. While other teams leave you feeling a little concerned. The deputy manager is very good and makes me feel confident most of the time. However, even then I feel the left-hand doesn't know what the right hand is doing some of the time.
In general, I am pleased with Mum's care but I feel some of the staff could be more efficient by being more knowledgeable about the residents they are caring for. For example, Mum was incontinent, when I asked if she had a pad on the team leader said they hadn't got any packs but she had put an emergency order in (to come in January). Now, this had all been sorted out several weeks before and I had brought in packs for her. So through lack of communication:-
1. Mum had the indignity of wetting her clothes.
2. A carer had to change and wash her.
3. The laundry had to wash extra clothes.
The carer who looked after her was wonderful but it seemed to me all extra work. All the carers need to know is that Mum always needs to wear a pad when she's dressed and where the pads are kept. There are other examples and most of them have similar solutions.

Reply from Jodi Harris, Manager at Oakwood Grange

Thank you for taking the time to review Oakwood Grange and we are pleased that you are likely to recommend our home. Following a subsequent conversation, we have discussed your concerns and are keen to continue to work with you to ensure our care is of the highest standard.


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Review from K D (Daughter of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We know we would be requiring respite care for my dad at some point and Oakwood Grange was the first one we looked at. We also looked at several others but hoped Oakwood Grange would be our first choice.
When the emergency arose and we required access to the services I was so relieved when Oakwood
Grange had the capacity to take dad. It was a heartbreaking decision I had to make but I felt comforted and satisfied by the transition of dad from his home to Oakwood Grange. The care afforded to dad was second to none and the staff treated dad as a member of their family. All his needs were met.

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Review from Carol C (Daughter of Resident) published on 20 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Our mum had been in for one night only. When we went in the morning after 11 am mum was still asleep, her door was closed and her clothes were just thrown. Asked to speak to a carer and asked carer if mum had anything to eat or drink. Her response was, I don’t know then asked if mum had her medication,
her response was I don’t know with an attitude. Then I asked where on earth was the care plan? Then when waking mum up to her being so groggy, we don’t know why or how long she had been laid in a soiled bed, we immediately packed up her belongings and left. Disgraceful.

Reply from Neil Ward, Digital Marketing Manager at Oakwood Grange

Thank you for taking the time to review Oakwood Grange, Barnsley. I am sincerely sorry that you have had such a poor experience at one of our locations. We take feedback very seriously, as we endeavour to improve and better the services we provide on a daily basis. Under the very serious circumstances that you have raised, we have informed our Customer Relations team who have logged your review as a complaint.


Due to the nature of your concerns, our internal Governance and Safeguarding team has been informed and will respond to your concerns in due course. If you find you have any further queries, or wish to inform us of any further concerns, please do not hesitate to contact our Customer Relations team on 0345 602 5516 or via email at customer.relations@anchor.org.uk between the hours of 8am-6pm, Monday to Friday.


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Review from Julie S (Friend of Resident) published on 20 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Oakwood Grange is extremely good. Residents are shown compassion and dignity at all times. The home is very clean and the bedrooms are spacious with ensuite facilities. My friend is very happy living here. The staff are very caring and a lovely friendly receptionist to greet you as you enter.

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Review from D B (Daughter of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are helpful, would like more entertainment for residents as not much happens.
The new manager is very good and always attends to any issues/needs for my mother.

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Review from B W (Wife of Resident) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given to my husband during his stay at Oakwood Grange. Very good staff, kind and caring.

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Review from R W (Daughter of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would just like to comment how professional the staff have been during the last 6months of mums admission as a service user. They have been supportive, kind and gentle when times have been difficult.
Thank you.

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Review from Joan C (Friend of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been visiting a resident for 2-3 years now - always found the rooms very clean and tidy. The carers always pleasant. We visit ones in various homes in the area. This is by far the best one.

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Review from G T (Son of Resident) published on 28 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a good care home. I'm not sure any resident ever considers a care home their real home, but the staff work extremely hard to make it as near as possible. It is clean, well organised and devoid of the smells I have experienced at other homes. It is the staff that make it and I can't speak any
more highly of them.

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Review from Angela N (Daughter of Resident) published on 8 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mostly mum is looked after very well. Just on occasions things haven't been satisfactory. One of the carers put the bed cover in a heap on the floor. Mum has always been very particular about the home and thinks the carers should be as careful as she was. She doesn't like food piling up on the plate
and eats very little. As we all live away we are particularly grateful to the staff at Oakwood Grange for looking after mum so well.

Reply from Helen Hart, District Manager at Oakwood Grange

Thank you for your feedback. We’re sorry things haven’t been to your mum’s liking on occasions. Please do raise any concerns with the Home Manager and we will ensure they are addressed and, where possible, worked into your mum’s personal care plan.


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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Oakwood Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.807 for Oakwood Grange is calculated as follows: ( (144 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 176 Ratings = 4.807

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakwood Grange is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 02 Apr 2025

We currently have three vacancies for care. Please contact Oakwood Grange directly for further details.


Awards / Recognitions (11)

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Meet the Team (1)

Anila

Anila Munawwar

Job Title: Manager

Joined: 2024

Hi, my name is Anila Munawwar. I am a Doctor of Pharmacy graduate following the passion of adult social care, clinical practice and person-centered care. I have over 4 years of experience working in Anchor's care homes and I am committed to my work to bring positive differences in the lives of people we care for.


I have thrived on challenges with a positive and cheerful attitude to provide exceptional and high quality of care to residents. My curiosity and willingness to learn something new everyday has helped me taking on new challenges and grow within the organisation.


I’m proud to lead the amazing team at Oakwood Grange and together, set the standards for exceptional resident experiences. Together, we serve people before self, ensuring compassionate care and positive outcomes.