Hatton Grange

Oldham Street, Hyde SK14 1LN
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9.5 65 Reviews
  • Hatton Grange, Hyde
Anchor’s Hatton Grange in Hyde is a purpose-built residential care home, providing quality care and facilities within a comfortable and relaxing environment for up to 70 customers. They are welcoming new residents for respite care on a long-term basis.

Facilities include a bistro and rock and roll room and Hatton Grange is located close to local amenities. The home provides residential and dementia care which is personally tailored to meet the individual needs of customers and enhance their quality of life.

The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met. And the team are supported through on-going training to ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

Residents have the benefit of the Inspire programme, which enhances resident's activities, nutrition and overall experience. The group reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

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Care Provided by Hatton Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Angela Brown (Home Manager)
  • Admission Criteria
    • Please contact Hatton Grange directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Hatton Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £990
    • Self-Funded Residential Dementia Care from £990
    • RESPITE Self-Funded Residential Care from £990
    • RESPITE Self-Funded Residential Dementia Care from £990

  • Colleagues at Hatton Grange will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Hatton Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Hatton Grange.


  • Parking

  • Onsite parking is available, including disabled spaces.


Hatton Grange Reviews (65)

Total of 65, showing 1-20
9.5

Hatton Grange has a Review Score of 9.5 (9.520) out of 10, based on 15 reviews in the last 2 years. Over all time Hatton Grange has 65 reviews.

Overall Experience

  • 51
  • 12
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Review from C E (Daughter of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Margaret has been a resident at Hatton Grange for 5 years next month. She is going to be 104 in August. The care she has had for all the years and continues to be is exemplary.
That care is not just physical, because she is unable to walk, but the love and kindness that she receives is very much appreciated
by her family. Also the management of the home is excellent.

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Review from D B (Son of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is new to the care home but excellent first impressions. Hatton Grange is clean and tidy and I brought some of my mum's pictures and bedding to make her bedroom more like home. All the staff I have met are friendly and approachable. There is a good choice of food and Mum is eating more now. There
are several floors, with each floor having its own sitting and dining room, so there are small groups to manage. My mum is at risk of falling, so they check through the night but there is also a sensor in her bedroom which shows movement for added protection. Helps put my mind at rest.

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Review from Chris H (Daughter of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment mum arrived at Hatton Grange, the team have been very welcoming and supportive. Moving her into care was a big step for us, but the warmth and care from all of the staff has reassured us that she is in the best possible hands. The home itself is warm and inviting, with a lovely atmosphere.
Lovely support and are happy to help answer our many questions. Thank you!

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Review from J M (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the way my mum has settled in. The staff have been very supportive and have helped my family so much. They have put my mind to rest that mum is looked after and is safe and secure.

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Review from M T (Sister of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is very well looked after. The staff are very friendly and helpful and look after all her needs.

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Review from K W (Daughter of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident for three and half months and in that time we have noticed she is more relaxed and seems happy here. All staff are approachable and helpful and work hard with activities for residents. There appears to be a regular relatives meeting, which I am hoping to attend next time. There
are two therapy dogs which I think is a great idea for the residents to pet, as it feels like a homely place. Overall we are happy and fortunate we found a care home that suits Mum's needs.

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Review from S W (Wife of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very settled and happy in Hatton Grange. There is plenty of space, it is clean, light and bright. It's a great comfort to us as a family that he's being well cared for by lovely people. The management are very professional and efficient and approachable.
I have already recommended the
home to other interested parties.

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Review from H S (Husband of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Some areas need a little TLC. Always a pleasure to visit Hatton Grange.
Such a friendly place.

Reply from Angela Brown, Manager at Hatton Grange

Thank you for taking the time to review Hatton Grange and we are pleased that you rate our care/support as excellent. We appreciate your kind comments regarding our home. We are awaiting for approval/start date for refurbishment works and we will let you know when this is confirmed.


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Review from S B (Daughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I would not recommend the dementia unit to any of my friends or family. Poor dementia care provided by staff. No consistency of staff. Communication from leadership was virtually non-existent. I more often than not found my Dad's bathroom dirty and had to request it was cleaned. The shower was broken
and I had to request it be repaired. The food provided was of a poor quality. I often found residents were unsupervised in the lounge area because of understaffing. Leadership were unresponsive when confronted about issues and problems we faced with the dementia care we were receiving for my Dad. Leadership were never seen on the dementia floor. There was an activities timetable displayed on the wall but the family saw only one activity taking place. Needless to say, we moved my Dad out of Hatton Grange.

Reply from Angela Brown, Home Manager at Hatton Grange

Thank you for your review. We take all feedback and concerns very seriously at Hatton Grange. I am sorry to see that you were not satisfied with the care received at our home and did not feel that all your concerns were addressed in our previous communications and visits. If you would like to discuss this with me again, please do not hesitate to contact me.


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Review from Joan R (Private Carer of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service, care for residents, menu options, and activity program are all excellent. The premises are clean, bright, and welcoming. The staff always have time to listen, are friendly and very capable. Highly recommended.

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Review from Christine L (Daughter of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Hatton Grange has been very positive. My mum is very happy and well looked after which also reflects on me and I have been very satisfied with the care she gets. All the staff are helpful and approachable and are lovely with the residents. The office staff are also really helpful and
have a lot of time for you.
The home is comfortable and always clean. It is very welcoming and it's always a pleasure to visit my mum.

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Review from Joyce S (Wife of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is very good. The carers are very friendly and caring. My husband is very happy here. I like the fact that I can see him anytime. The food seems fine. They get plenty of drinks.

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Review from Hayley M (Granddaughter of Resident) published on 19 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since putting mine on in Hatton Grange her self care has improved. She is much happier and healthier. The staff are always welcoming and friendly. I would like to say one staff member is especially helpful, friendly and always has a smile on his face.

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Review from F C (Husband of Resident) published on 27 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife receives excellent care from a caring staff at Hatton Grange.
I am kept fully informed of any changes in my wife's condition.
The staff are friendly and welcoming at all times.
I am very happy for my wife's care.

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Review from Ian H (Son of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since viewing Hatton Grange it's been a great relief. Staff have been brilliant getting my mum settled in. Staff are always on hand to help. Rooms fantastic, lovely and clean. Taken a few weeks to settle in but all is good.

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Review from Bernard W (Son of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care and friendly staff. Very satisfied with everything.

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Review from Elaine F (Daughter of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Find the staff are brilliant with patients. The home is airy and clean.
Dad seems content, nothing is too much of a problem if you need something doing.

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Review from M M (Daughter of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is comfortable and well cared for, the staff are kind and considerate.

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Review from Dylan P (Son of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All care and staff have been very supportive and kind. My dad has been treated with dignity and good humour. Highly recommended.

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Review from T R (Daughter of Resident) published on 28 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff work very hard and are lovely with the residents. Some are overworked and do not have time to spend with individuals who might need more care. The facilities are lovely, rooms and lounges. The laundry gets lost. It is very hard to get any extra care for the residents but that is not the fault
of the staff. Hatton Grange serves its purpose and they do it well.

Reply from Angela Brown, Manager at Hatton Grange

Thank you for taking the time to review Hatton Grange and we are pleased that you rate our staff as excellent. We calculate our staffing levels using a dependency tool, to ensure we can consistently meet the needs of all our residents. We have recently welcomed new permanent colleagues to our team. I am happy to discuss all aspects of care at a mutually convenient time.


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Current Review Score: 9.5 (9.520)

Overview of Review Score

The Review Score of 9.5 (9.520) out of 10 for Hatton Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.520 for Hatton Grange is calculated as follows: ( (131 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (10 Very Poors x 1) ) ÷ 179 Ratings = 4.52

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hatton Grange is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Hatton Grange directly for more details.


Awards / Recognitions (3)

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Frequently Asked Questions about Hatton Grange

What types of Care is Hatton Grange registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hatton Grange provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Hatton Grange have?

There are 70 Single Rooms.

What are the Facilities & Services at Hatton Grange?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hatton Grange to the centre of Hyde?

0.1 mile(s) as the crow flies, distance by road may be significantly further.