Hatton Grange

Oldham Street, Hyde SK14 1LN
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9.5 65 Reviews
  • Hatton Grange, Hyde
Anchor’s Hatton Grange in Hyde is a purpose-built residential care home, providing quality care and facilities within a comfortable and relaxing environment for up to 70 customers. They are welcoming new residents for respite care on a long-term basis.

Facilities include a bistro and rock and roll room and Hatton Grange is located close to local amenities. The home provides residential and dementia care which is personally tailored to meet the individual needs of customers and enhance their quality of life.

The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met. And the team are supported through on-going training to ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

Residents have the benefit of the Inspire programme, which enhances resident's activities, nutrition and overall experience. The group reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

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Care Provided by Hatton Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Angela Brown (Home Manager)
  • Admission Criteria
    • Please contact Hatton Grange directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Hatton Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £990
    • Self-Funded Residential Dementia Care from £990
    • RESPITE Self-Funded Residential Care from £990
    • RESPITE Self-Funded Residential Dementia Care from £990

  • Colleagues at Hatton Grange will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Hatton Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Hatton Grange.


  • Parking

  • Onsite parking is available, including disabled spaces.


Hatton Grange Reviews (65)

Total of 65, showing 21-40
9.5

Hatton Grange has a Review Score of 9.5 (9.520) out of 10, based on 15 reviews in the last 2 years. Over all time Hatton Grange has 65 reviews.

Overall Experience

  • 51
  • 12
  • 0
  • 0
  • 2

Date Published

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Review from Ann B (Niece of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt who has lived independently for many years has moved to Hatton Grange to recover post-operative. She has settled extremely well and even though she could now return home she is choosing the extend her stay which speaks volumes for the staff here who are very professional and caring.

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Review from T L (Daughter of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was one of the hardest decisions I've ever had to make as I've cared for my mum for a number of years now but knew deep down, she needed much more than I could give. I can't fault the staff at all; they've been amazing with my mum and me. It's such a lovely, jolly atmosphere all the time. The peace
of mind I now have since my mum has lived here; I can't put it into words. I love how I can visit whenever; they always answer any problems that may arise and do their utmost to rectify them. Can't believe how quickly Mum has settled in. Can't speak highly enough of all of them.

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Review from H J (Daughter of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have peace of mind that Dad is being well looked after and comfortable.

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Review from S T (Daughter of Resident) published on 31 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in now, the staff are warm and friendly meals are enjoyed. Covid restrictions are adhered to, so not been able to visit as often as I'd like but I do understand.
I wish the caregivers wore name badges other than that I am happy with the service.

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Review from M C (Daughter of Resident) published on 23 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is cared for by lovely staff. If there has been a problem it is dealt with quickly and efficiently. Mum is safe and feels well looked after.

Reply from Angela Brown, Home Manager at Hatton Grange

Thank you for taking the time to review Hatton Grange and we are pleased you rate our staff as excellent. We have recently reviewed our activities with our resident’s input and have a daily, weekly and monthly activities programme. We will continue to listen to feedback regarding our activities. We encourage all our residents to participate in the variety of activities our home offers but respect their wishes if they choose not to.


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Review from Nigel I (Son-in-law of Resident) published on 17 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found everything in order and kept well, very happy with care home and staff.

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Review from Gail C (Daughter of Resident) published on 17 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's been a difficult 18 to 12 but the home and staff have managed to keep Mum safe and kept me updated on Mum. the portal proved invaluable in maintaining contact. Staff are approachable and friendly and mum continues to remain settled. Which is down to the care she's receiving. Thank you.

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Review from N C (Son of Resident) published on 17 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff who look after my parents are extremely caring and show great empathy towards them. The staff are very responsive to my parent's needs and to any request, I may have. I have great confidence that my parents are being well cared for.

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Review from K M (Daughter of Resident) published on 17 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with mum being well cared for. It's giving me peace of mind knowing that she's cared for 24-7.

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Review from George H (Husband of Resident) published on 21 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hatton Grange is a well-designed purpose-built care home that provides an ideal environment for residents. My wife became a resident in February 2020 and quickly settled in. This was due, in large part, to the interest that the staff took in her. They took care to discover her interests and encouraged
her to paint and draw. I cannot speak highly enough of the care that she has received and the level of communication between our family has been first-rate.
The Coronavirus pandemic has been an extremely difficult time, with no visits being possible for many months, but the provision of a portal has enabled a member of the family to speak my wife each day. In short, I do not think that my wife could be better cared for.

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Review from Paula T (Granddaughter of Resident) published on 7 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been so difficult not seeing my grandma through lockdown but the home has made it so easy for myself and my family to communicate with her through this difficult time, we have had constant FaceTimes so we can still enjoy having a lovely conversation, the staff have been so understanding always
making time for us to take it in turns for a portal call even though we are such a big family.
I would never have thought we would be involved in something like a pandemic but I’m glad my grandma is in such a lovely home where you can see how caring and helpful the staff really are. Thank you each and every one of you from management to the team leaders, carers and domestic staff, even the kitchen staff and admin - each and every one of them do a fantastic job.

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Review from Saffron Q (Granddaughter of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think what makes this care home special is the staff, I have seen how much they really care about the residents of the home and want to ensure they are happy and have the residents well being as a priority. I love when visiting my grandma seeing how everyone makes a fuss over her as I know she loves
the attention! The home is super clean and just feels like a nice place to be.

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Review from Jess H (Granddaughter of Resident) published on 20 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They look after my grandma very well and I am reassured she is happy and being well looked after. The home is always clean and presentable and the staff are very friendly and caring. My grandma is safe here.

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Review from Lyn Q (Daughter of Resident) published on 1 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Hatton Grange in February 2020. Considering residential care for our mum was the most difficult situation that we ever faced as a family. Over the years Mum had spoken about what she wanted from a care home should she ever need one and I feel that all her wishes have been met above
and beyond any of our expectations. Thank you so much!
Prior to lockdown, we were free to visit Mum whenever we wanted; we were always made so welcome. We have been free to decorate her room to her taste and style. The home is kept scrupulously clean at all times, it is always clean and fresh.
The staff take time to do loads of different activities with Mum, art, makeup, hair, nails, games, etc. My mum has lots of fun with the staff and lots of giggles.
The impression that we get is that she is really special to the staff and we love that.
Mum loves the food and sitting with others at mealtimes. I feel involved in my mum's care. Communication is excellent.
Absolutely wonderful!

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Review from Clare D (Daughter of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum became a resident at Hatton Grange in February 2020 and settled in very quickly. The building is purpose-built and very light, airy and clean.
Mum's room is on the ground floor and opens up on to the gardens. There is ample storage space with wardrobe and drawers. There is an en suite with
shower, toilet and washbasin.
The carers are absolutely amazing providing the very best care for my Mum. They treat her as an individual having taken their time to get to know her. Nothing is ever too much trouble.
They are also extremely supportive to other family members making the transition from home to care home as worry-free as possible.
I write this review during the COVID 19 pandemic. During this time Hatton Grange have facilitated contact for Mum with all family members.
I would highly recommend Hatton Grange.

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Review from Julie H-C (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been cared for at Hatton since the end of February. Within two weeks they were on lockdown. The care they have received has been wonderful. One of the carers has kept us informed of our parent's progress and health. She has got to know their needs, likes and dislikes very quickly.

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Review from Lisa E (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident of Hatton Grange for over two years now.
The staff have always been helpful and friendly, and the home is exceptionally clean.
I would just like to pass on my thanks for the care and dedication the staff have shown through this pandemic. They have shown kindness and understanding
to both my Mum and myself through such a difficult period, and have gone the extra mile to ensure the residents feel safe and happy.

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Review from Janet F (Wife of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband became a resident in Hatton Grange Care Home in April 2019. I found it extremely difficult that due to my health I was unable to continue to look after my husband. Once I saw how happy he was, also how welcoming the staff made our family, most welcome.
The staff are very warm, friendly
and caring, I can not recommend Hatton Grange Care Home enough. Families are encouraged to join in with their loved ones regularly when they have entertainment.
I wish to thank all the staff, not only the carers, the manager, assistant manager, the secretary, the domestic staff, the chiefs, the handyman, also the hairdressers. They are all so friendly and make you feel at home.
If I ever need to go into care I certainly would request a place at Hatton Grange Care Home.

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Review from G P (Son of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff friendly and professional.
Pleasant and relaxed atmosphere.
The dog enjoys visiting the residents.

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Review from S H (Son of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent home with very caring staff.
I would recommend it to anyone.

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Current Review Score: 9.5 (9.520)

Overview of Review Score

The Review Score of 9.5 (9.520) out of 10 for Hatton Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.520 for Hatton Grange is calculated as follows: ( (131 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (10 Very Poors x 1) ) ÷ 179 Ratings = 4.52

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hatton Grange is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Hatton Grange directly for more details.


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