Woodlands Care Centre

Hawkins Road, Cambridge CB4 2RD
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9.9 114 Reviews
  • Woodlands Care Centre, Cambridge
Woodlands Care Centre offers person-centred support and care for those with Nursing, Residential Dementia and Nursing Dementia needs.

The purpose built home offers light and spacious living accommodation. There are relaxing and welcoming social lounges and homely dining rooms to enjoy freshly prepared daily menus designed by the home's chefs and based upon the residents preferences.
The home boasts landscaped gardens and accessible patios, perfect for enjoying a stroll or an afternoon tea whilst lounging in one of the home's comfortable garden chairs.

The home has a dedicated Lifestyle Team who provide a varied and engaging programme of daily activities tailored to the interests of the residents.

The manager and dedicated team are compassionate about providing a high standard of care. The home prides itself on a community approach to all, with family being at the heart of all the do.

Care Provided by Woodlands Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 109 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rubina Arunagiri (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (109)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 3

Funding & Fees Guide for Woodlands Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,750
    • Self-Funded Residential Dementia Care from £1,750
    • Self-Funded Nursing Care from £1,950
    • Self-Funded Nursing Dementia Care from £1,900
  • *All fee’s are based on a pre-admission assessment conducted by the team at Woodlands Care Centre.


  • (these prices are only a guideline, please contact Woodlands Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Woodlands Care Centre welcome visitors. Please contact the home directly for the latest visiting arrangements.


  • Parking
  • Car parking is available


Total of 114, showing 1-20
9.9

Woodlands Care Centre has a Review Score of 9.9 (9.886) out of 10, based on 57 reviews in the last 2 years. Over all time Woodlands Care Centre has 114 reviews.

Overall Experience

  • 91
  • 22
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Woodlands Care Home in Cambridge for over 5 years and died there at the end of January. I have visited him regularly and have observed in all that time how excellently he has been cared for without exception. I am so grateful to the staff for their kindness, professionalism,
warmth and skill in their dealings with my brother, and others, sometimes in the most challenging of situations. As a relative, I have been made to feel warmly welcomed with great helpfulness.

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Overall Experience  Overall Experience 5.0 out of 5

Visited my cousin on a new floor he was moved to. Staff were very helpful as always especially in helping us find it. My cousin was well dressed and clean and appeared content and happy. Although he is almost nonverbal and likes to wander various members of staff took time to acknowledge him by name
and asked if he was ok. They had time to answer our questions and made sure we were OK too.
Very good care home, excellent staff.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent support for my mother-in-law with the staff putting us at ease as we are over 5 hours away, the team in Wordsworth are very helpful and good with her, she has been troubled by medication problems which appear to be getting resolved.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been to numerous care homes and hospitals in the last 18 months and only at this home for 10 weeks but already you can see how calm she is, I contact the care home every day and the staff are always polite and professional, constantly committed and confident when communicating with me
and my family.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Woodlands for nearly 12 years now and we have never had any issues. The staff are friendly and the care he receives couldn't be better which gives me and my family peace of mind. If I could give 10 stars I would.

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Overall Experience  Overall Experience 5.0 out of 5

The care staff here are very kind and attentive to my father. They tend to work on the same little bit of the home and therefore know their residents very well. The nursing staff are very kind and responsive as well and have coordinated well with the medical team to make sure my father is on appropriate
medication. The management seems really engaged, and will often be on the wards. The facilities are good and well-maintained. Would be nice for a tiny bit simpler access to the lovely garden for residents.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are the best, they have all looked after my mum so well over last few years, can't thank them all enough for how well she is cared for. Have shown nothing but compasion, care and love for her.

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Overall Experience  Overall Experience 5.0 out of 5

At the start of the month, my wife needed to be transferred from a care home that was no longer able to accommodate her. The transfer has gone much more smoothly. Above all, she obviously feels much more at home at Woodlands than she had done at the previous home. In large part, this seems to be because
she finds the food much better.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly and caring staff, always available for updates. Give care in kind and compassionate manner. Plenty of activities on offer to all residents. The home seems to be the best place for my friend following a decline in his health.

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Overall Experience  Overall Experience 5.0 out of 5

When my dad first went to this care home he had just come out of hospital. He wasn't eating properly he had lost weight. And was very unsettled. As the weeks went on he is eating much better. Gained weight and has settled in very well. That's because the food is great and home-cooked. The staff are
outstanding and very helpful towards him and family members. Feels very homely there and I'm always happy for Dad to be left there. When I go home.

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Overall Experience  Overall Experience 5.0 out of 5

Both of my parents have been at Woodlands Care Centre for around 18 months and both have specific care needs. They are both settled and happy at Woodlands and the carers at the home are really kind and attentive. The managers of my parents' wing are really well organised and I get the impression that
this is the case throughout the care home. They make the time to talk to us about our parents if we have questions or need anything specific arranged for them. For example, they made a special effort to leave the dining room free for my Mum's 90th birthday so we could have a little family celebration which was really kind. My parents are getting really good care and we know they are safe and comfortable in the home. The care staff really notice when my parents are a bit down (having lost their independence) or need a bit of extra attention.

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Overall Experience  Overall Experience 5.0 out of 5

Woodlands Care Centre on the outside, appears to be just another care home, however, I can assure you it is so much more. It provided a home for my father and a safe place for us as a family to visit. We were always listened to, and would only ever need to ask once for something to be done. Dove unit,
where my father was nursed for the last few months of his life, is without a doubt, outstanding. The staff provide excellent care to the residents and much-needed support to families and friends visiting. My father sadly died in September, but he was nursed and cared for with kindness and dignity to the very end. We cannot thank all the staff here enough, particularly the unit manager who is a very special individual and whom we will never forget.

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Overall Experience  Overall Experience 5.0 out of 5

Woodlands Care Centre is a most amazing place. The standard of care is second to none with daily activities for the residents including live entertainment. The staff are always smiling, very caring, know the residents and are very approachable and helpful. Very occasionally if there has been an issue
it has been dealt with immediately. I highly recommend this care home, the staff and the management team.

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Overall Experience  Overall Experience 5.0 out of 5

I recently visited my Mum in Woodlands, I found all the staff very caring towards her and really accommodating to help me with any problems I needed answers for. The food was lovely, very balanced meals and good-sized portions which Mum thoroughly enjoyed. The staff were all very attentive to Mum, making
sure she was well-hydrated and had snacks between meals. Her room is kept neat and tidy, but there is a slight smell of urine. I'm sure this happens when residents are in adult diapers. I was very impressed with the activity staff. Mum loved the music. I could see all the residents were very uplifted and engaged. I was very impressed with the amount of activities for the residents. Also, I'm in touch with Mum via video call which is lovely for me as I live in Canada. I would also like to say a special thank you to all the carers who make Mum's life a lot better.

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Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been living at Woodlands Care Centre for a couple of months and it has exceeded all my family's expectations. My grandmother has been well looked after, all her needs are being met. The staff are very friendly and always available to talk to us when we need to.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Woodlands for over three months and I have been extremely impressed with the friendliness, attentiveness and professionalism of the staff. My mother, who has dementia, had been having a difficult time at home with live-in carers at home but settled down as soon as she arrived
at Woodlands. The management inspires great confidence and I am able to sleep better knowing that my mother is in a safe environment where she is provided with all of the care she needs.

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Overall Experience  Overall Experience 5.0 out of 5

We very much appreciate the quality of care provided by all the staff at Woodlands. The home is clean and relaxing with lots of activities for the residents. Much thought and effort has been put into making the whole atmosphere so peaceful. The staff along with the Manager are very dedicated and gentle
in nature. They take time to discuss things with us and always respond with a cheerful smile. I would highly recommend Woodlands for your loved ones in need of care.

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Overall Experience  Overall Experience 4.0 out of 5

Happy with the care delivered by the staff team.

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Overall Experience  Overall Experience 5.0 out of 5

Professional and excellent support with my husband who is settling into a new environment and the care is first class. I am very grateful for the kindness to both my husband and myself in a time of our need for support.

Reply from Rubina Manager, General Manager at Woodlands Care Centre

Thank you so much for your kind words. We will provide the best care for the resident around his needs and choice. Thank you again for your support in the care planning of your husband.


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Overall Experience  Overall Experience 5.0 out of 5

It is not only the Nurses and Carers who are excellent at Woodlands Care Centre but other staff too.
For example:
Yesterday the Activities team led expertly (and so cheerfully) by the staff took residents by minibus and car to Hunstanton. There they enjoyed a 'real' day out at the seaside with Fish
and Chips in a restaurant, a walk along the front and ice cream. Quite an undertaking but one that will benefit the residents' feeling of well-being for days to come.
Today at our Relatives Coffee Break we were fortunate that the head chef gave up his time to talk us. He shared his excellent knowledge about the menu planning and special meals required. He impressed us with the thought that goes into the food provided and how much is home-cooked with fresh ingredients.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care Centre

Thank you for taking the time to leave a review for Woodlands Care Centre. We're so pleased to hear about your experience of the home and especially the dedication of our Lifestyle Team and Chef. We will ensure that we pass on your feedback.


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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Woodlands Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 57 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.886 for Woodlands Care Centre is calculated as follows: ( (576 Excellents x 5) + (59 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 642 Ratings = 4.886

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodlands Care Centre is based on 57 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 registered maximum number of service users is 21.8, which has been reached with 57 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Rubina

Rubina Arunagiri

Job Title: General Manager

I joined the Woodlands Care Centre as a Unit Manager in 2009. As a registered nurse, I have progressed through the roles being the Clinical Lead, Deputy Manager and now General Manager since summer 2020.


I first trained as a nurse over 20 years ago and began my career in a post renal transplant unit hospital in Mumbai, India, before moving to England with my husband. I am the proud mother of two grown-up sons.


My ethos behind my care is to “strive to make a positive difference to resident’s everyday life experiences and their wellbeing, whilst still delivering excellent clinical care. Everyone is treated as an individual”.

I am also passionate about supporting and developing my team with their clinical skills, values and beliefs and, empowering my team to deliver great clinical care with empathy, compassion and enhance residents lives at Woodlands Care Centre.


Frequently Asked Questions about Woodlands Care Centre

What types of Care is Woodlands Care Centre registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodlands Care Centre provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Woodlands Care Centre have?

There are 109 Single Rooms.

What are the Facilities & Services at Woodlands Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodlands Care Centre to the centre of Cambridge?

1.5 mile(s) as the crow flies, distance by road may be significantly further.