Canning Court Care Home

Canners Way, Stratford-upon-Avon CV37 0BJ
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9.6 73 Reviews
  • Canning Court Care Home, Stratford-upon-Avon
This purpose-built facility is newly refurbished throughout with modern living and dining areas.

The new layout suits adults with residential dementia and nursing dementia needs. The sensory and courtyard gardens help residents enjoy the scenic location whilst bedrooms provide comfortable and stylish accommodation, complete with ensuite bathrooms and flat screen TVs.

Food preferences are discussed on arrival, as the home looks to ensure meals are nutritious and suited to dietary requirements. Residents can eat in comfortable dining rooms, the privacy of their own bedrooms or while welcoming visitors.

The activities programme is designed to embrace personal choice and interests, with many events and scheduled entertainments on the calendar, as well as regular trips and outings. Friends and family are always welcome to visit and join in.

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Care Provided by Canning Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Nicola French (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Canning Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Television point in own room

Canning Court Care Home Reviews (73)

Total of 73, showing 1-20
9.6

Canning Court Care Home has a Review Score of 9.6 (9.567) out of 10, based on 29 reviews in the last 2 years. Over all time Canning Court Care Home has 73 reviews.

Overall Experience

  • 44
  • 22
  • 4
  • 2
  • 1

Date Published

73
5
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44

Review from John K (Husband of Resident) published on 3 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife moved in Cannon Court nearly a month ago moving from a different care home, where so was undergoing NHS CHC assessment. I am delighted with the whole experience at Cannon Court, from transition from her previous home to here. The building is excellent and all the staff are so supportive of my
wife, who can be quite difficult at times. I attend every day to see my wife and my personal observations are that staff perform their roles with real empathy and support the residents with their individual needs. There is a good link with the local GP surgery and I am kept up to date on all developments.

Reply from David Mclean, Customer Service Adviser at Canning Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your wife in our care and we hope Canning Court care home did everything possible to make the transition as easy as possible. We hope to continue providing your wife with the best possible care and we look forward to seeing you again soon.


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Review from S J (Friend of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I come every Friday morning to see my friend. I have grown up knowing him and he has always been there to help me.

Reply from Rosie Smith, Customer Advisor at Canning Court Care Home

Thank you for taking the time to leave a review for Canning Court Care Home. We hope your friend continues to enjoy his stay!


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Review from Anne I (Daughter of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Canning Court Care Home for looking after my mother. We are moving her to be nearer to me. The staff have gone out of their way to make mum and her family feel welcome and supported. One member of staff in particular went above and beyond to help us move mum into
Canning at very difficult time.
Many thanks again from all her family.

Reply from David Mclean, Customer Service Adviser at Canning Court Care Home

Thank you for your lovely review. We hope Canning Court care home did everything possible to make the transition as easy as possible. It is always nice to hear from family members feeling like their loved one has been cared for and looked after. We will certainly pass your comments on to the manager. Hopefully you will go away from this feeling like your mother received the best possible care.


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Review from G P (Sister of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When it comes to individual departments, they are very professional, not only to residents but to relatives as well. I am very well informed, along with my family, about my brother's health, medication and moods. I am kept well informed of any changes in his moods and care.

Reply from Fran Donno, Customer Service Adviser at Canning Court Care Home

Thank you for your lovely review. We are very happy to hear that you can feel at ease with your brother in our care and it is always wonderful to hear words like "Professional" being used to describe our staff. It is good to hear that you are well informed on a daily basis of your brother's health and well-being. We hope to continue providing your loved one with the best possible care.


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Review from Hugh T (Husband of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A home is only as good as its staff. I found the staff to be very friendly and helpful at all times, always cheerful and smiling.

Reply from Rosie Smith, Customer Advisor at Canning Court Care Home

Thank you for taking the time to leave such a lovely review for the staff at Canning Court. We will be sure to pass on your wonderful words about our staff! Best wishes and thank you again.


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Review from P L (Daughter of Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at Canning Court for a very short time receiving end of life care. For the short time she was there the staff were very friendly and looked after her very well. She was treated and respected very well.

Reply from Rosie Smith, Customer Advisor at Canning Court Care Home

Thank you for taking the time to leave the staff at Canning Court such a lovely review, especially during such a difficult time for the family. We would like to offer our condolences for your Mum's passing and hope that you and your family are doing well.


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Review from H M (Wife of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my husband receives at Canning Court, it's evident that the staff have taken the time to get to know him and recognise his character and personality, they speak warmly about him which is so reassuring. There is a lovely calm atmosphere. The activities are so important
for the residents and it's great to see him engaging with these when I visit and reassuring to see him taking part in these when I'm not there through social media photos. The meals are also of good quality with lots of encouragement for him to eat, which is a positive as his appetite has decreased as his illness has progressed.

Reply from David Mclean, Customer Service Adviser at Canning Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your husband in our care. It is always nice to hear first-hand experience from how our staff provides such a homely experience for our residents to make their stay as enjoyable as possible. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.


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Review from F V (Friend of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting our friend in the care home, my husband and I have always been very impressed with the calm atmosphere, the attention paid to residents by the staff and the patience shown by all of the staff. We visit 2-3 times each week and are welcomed by name, often by more than one of the carers.
Whenever our friend (the resident) rings the bell, it is answered quickly and the carers are always reassuring. It is a pleasure to visit and we feel like 'one of the family'.

Reply from Maria Ricketts, Customer Care Adviser at Canning Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your loved one in our care. We are looking forward to seeing you again.


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Review from K H (Granddaughter of Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother was very worried about moving to care but the staff here made her feel settled and at home so quickly. Everyone is patient and kind, nothing is too much trouble and the whole family feels reassured and taken care of.

Reply from David Mclean, Customer Service Adviser at Canning Court Care Home

Thank you for your lovely review. We are happy to hear Canning Court care home did everything possible to make the transition as easy as possible for your Grandmother and it is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make her stay as comfortable as possible.


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Review from M G (Partner of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The reception staff are very welcoming and give a great first impression of the home.
Care staff are very caring towards the residents and always sure they are comfortable and well looked after.
Overall Canning Court is an excellent home.

Reply from Fran Donno, Customer Service Adviser at Canning Court Care Home

Thank you for your lovely review. We are pleased to hear that you had a great first impression whilst visiting Canning Court Care Home. It is always nice to hear words like "Caring" being used to describe our staff. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from J S (Daughter of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very grateful and lucky that my Mum's care is in such a wonderful care home as Canning Court. Everyone is very welcoming and kind and I know Mum is in safe hands. I feel very supported and am very thankful for everyone's help. Nothing is ever too much trouble. Thank you.

Reply from Fran Donno, Customer Service Adviser at Canning Court Care Home

Thank you for your kind words. It is always nice to hear words like "Welcoming" and "Kind" being used to describe our staff and we are pleased to hear that you feel supported by our staff at Canning Court Care Home. Please let us know if there is anything we can do to make your Mum's stay as comfortable as possible.


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Review from J B (Wife of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we first visited Canning Court it looked clean, modern, and comfortable. My husband was there for a year and I couldn't praise the staff enough. I visited almost every day and always found the staff to be welcoming and friendly. It was a pleasure to go there. I always felt that he was well looked
after by everyone there. I would like to mention how lovely and kind the doctor was when she came to see him. Although his last year was very difficult, I was so pleased that we had chosen Canning Court.

Reply from Fran Donno, Customer Service Adviser at Canning Court Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. We are pleased to hear that you were impressed with the clean and comfortable environment at Canning Court Care Home. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from M T (Wife of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

At first, things were difficult because my husband went into the care home during the lockdown and I couldn't visit him because of the restrictions, it was hard for both of us. But eventually, things changed and he settled in well. He was cared for well and always enjoyed his food. Even when he developed
other health problems nothing was too much for the carers. I have always appreciated how well he was looked after, I couldn't have done it myself.

Reply from Grace Langfield, Customer Service Adviser at Canning Court Care Home

Thank you for taking the time to leave your review. We are glad to have helped you and your family through such a difficult time. We are happy to hear he has settled into our home and please do let us know if there is anything else we can do to make his stay as comfortable as possible.


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Review from Carol T (Daughter of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a recent resident. All the staff are very friendly and dedicated. My mother is well cared for and encouraged be take part in activities.

Reply from David Mclean, Customer Service Adviser at Canning Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make mother's stay as comfortable as possible.


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Review from R W (Grandson of Resident) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good service, carers treat patients with respect and ensure their well-being.

Reply from Eden Tomlinson, Customer Service Adviser at Canning Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.


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Review from Cole W (Grandson of Resident) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nana is very happy at Canning Court Care Home.

Reply from Eden Tomlinson, Customer Service Adviser at Canning Court Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your Nana in our care. We are looking forward to seeing you again.


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Review from Rachel L (Daughter of Resident) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care staff are wonderful, always genuinely loving towards residents. Nothing is too much trouble. The food is great, the home is always clean and warm.

Reply from Eden Tomlinson, Customer Service Adviser at Canning Court Care Home

We appreciate you taking the time to leave us your comments. We are happy to hear you feel like a part of our Canning Court family. We hope to continue providing your loved one with the best possible care.


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Review from D W (Son of Resident) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is well looked after. The staff are very friendly and caring. The staff numbers are a little inadequate in order to give residents interaction and support when needed.

Reply from Eden Tomlinson, Customer Service Adviser at Canning Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will discuss your feedback with the home’s manager to help them continually improve their service.


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Review from J K (Wife of Resident) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We found on moving here on August 28th a very nice room waiting for us. The staff were very good and helpful in explaining to us and answering our questions. We were also shown the lounges and dining room. The laundry was a little 'hit and miss' to begin with but now is very good and housekeeping staff
are very helpful. Meals are usually varied and presented well. There is always a choice of two main courses. Could do with an extra person to help with people who require help to eat etc. All in all, we feel happy and safe with the care provided.

Reply from Eden Tomlinson, Customer Service Adviser at Canning Court Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your loved one in our care. We will discuss your feedback with the home’s manager to help them continually improve their service.


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Review from I S (Daughter of Resident) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is being cared for very well. The staff are very friendly and nothing is too much trouble. However, they are always very busy. Could probably do with an extra member of staff on the floor, maybe to be able to interact with the residents more when they are upset and stay with them for a while.

Reply from Eden Tomlinson, Customer Service Adviser at Canning Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will discuss your feedback with the home’s manager to help them continually improve their service.


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Current Review Score: 9.6 (9.567)

Overview of Review Score

The Review Score of 9.6 (9.567) out of 10 for Canning Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.567 for Canning Court Care Home is calculated as follows: ( (214 Excellents x 5) + (108 Goods x 4) + (20 Satisfactorys x 3) ) ÷ 342 Ratings = 4.567

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Canning Court Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 26 Mar 2025

We warmly welcome those living with dementia in need of residential or nursing care. All the bedrooms at Canning Court are en-suite, attractively decorated and furnished with a flat screen television, under-floor heating and 24-hour call system. Some rooms have access to the home’s beautiful gardens.


Awards / Recognitions (7)

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Meet the Team (9)

Nicola

Nicola French

Job Title: Home Manager

Joined: 2016

I’ve worked for Bupa since 2016, and have been the home manager at Canning Court since December 2021. I started working in social care as a support worker for adults with Autism and learning disabilities, which I loved.


I progressed through the company and managed a service in Milton Keynes, which supported adults to live independently. After a while though, I missed the community feel of a care home, the residents and working in a team.


I live in a village just 25 minutes from the home with my husband, our son and daughter, our working cocker spaniel and 2 chickens! I love being outside, running and keeping fit and all kinds of food, but especially chocolate!


Aby

Aby Joseph

Job Title: Clinical Deputy Manager

Joined: 2012

I started at Bupa in 2012 as a registered nurse, and have been the Clinical Deputy Manager here at Canning Court for 2 years. I love my job, as I like being able to make a positive difference to peoples lives.


I have two boys, aged 4 & 6, and in my spare time I enjoy spending time with my family, and I'm really passionate in designing and film making - I have done various productions in both India & the UK.


Sarah

Sarah Austin

Job Title: Financial Administrator

Joined: 2016

I have worked at Bupa since 2016 and have extensive experience working in similar finance and administration positions. I thoroughly enjoy what I do as I love supporting residents, their families and friends. We have a great team here and we all work and support each other very well.


I live with my husband and have a son and four step children. In my spare time I enjoy spending time with family, fitness activities, walking and getting together with friends. I love animals and we have an adorable Miniature Cockapoo called Esme who sometimes comes to work on a Friday for an hour and the residents love her visits!


Christine

Christine Hardcastle

Job Title: Unit Manager

Joined: 2018

I'm the Unit Manager of Hamlet Unit. I love the close working relationships between all staff members and having the privilege of looking after our residents and forming great relationships with their families.


I have experience of working in hospitals, rehabilitation units and care homes. I joined the care home sector in 2004 and enjoy this the most as it’s a completely different type of care environment. I love caring for residents within this setting as our residents become a member of your family.


I am married with two grown-up children. I enjoy the outdoors and have horses and chickens, as well as two dogs and four cats.


Jissa Maria

Jissa Maria Jose

Job Title: Registered Nurse

Joined: 2022

I completed nursing training in India and started my career as an ICU nurse there and in Saudi Arabia, where I worked in adult ICU. Following this, I moved to Wales in 2020 where I worked as nurse. I enjoy working in care services as I enjoy supporting residents and working as a team.


I live within walking distance from Canning Court with my husband and little daughters. My son will be coming over from India to join us soon and I am so excited for this. In my spare time I enjoy spending it socialising with my family and friends.


Colin

Colin Bhimani

Job Title: Chef Manager

Joined: 2020

I have worked at Bupa for 4 years. Before that, I mostly worked as a chef in fine dining - I lived and worked in Italy for 17 years. I love my job as I like making a difference and doing my best to bring some happiness to our residents by serving them some delicious meals.


I live locally to the home with my wife and daughter. In my spare time I enjoy working on my fitness, snowboarding, and cooking!


Agnieszka

Agnieszka Piechowicz

Job Title: Senior Health Care Assistant

Joined: 2017

I joined Canning Court’s team in 2017 and have been a Senior Health Care Assistant since 2020. I love helping and supporting our residents. I have a huge passion towards caring for people.


I live very close to Canning Court and have a son. I am originally from Poland and moved to the UK in 2005. I have hobbies such as crafts, crochet and reading.


Jackie

Jackie Kelly

Job Title: Senior Activities Coordinator

Joined: 2024

My previous roles involved community and corporate events working for a charity based at the Queen Elizabeth hospital.


I enjoy working in care services as I like people engagement, supporting and caring for people and doing good for others.


I have 2 sons and in my spare time I enjoy spending time with them and reading.


Cath

Cath Beesley

Job Title: Senior Housekeeper

Joined: 2013

I have worked for Bupa for over 11 years. I enjoy working here as I work with a really good team.


I have a son, daughter and a grandson. In my spare time I like spending time with them and socialising with my friends.


Frequently Asked Questions about Canning Court Care Home

What types of Care is Canning Court Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Canning Court Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Canning Court Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Canning Court Care Home?

Close to Local shops, Near Public Transport, Lift, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Canning Court Care Home to the centre of Stratford-upon-Avon?

0.8 mile(s) as the crow flies, distance by road may be significantly further.