Preston House

Alburne Park, Glenrothes KY7 5RB
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9.8 43 Reviews
  • Preston House, Glenrothes
When Preston House opened its doors in Glenrothes in November 2009, it became the latest addition to the Kingdom Homes Limited group of prestigious care homes. The 60 bedroom nursing facility is now at the forefront of care in Fife with 58 large single rooms and two large double rooms for couples. All bedrooms have en suite toilet and wet floor shower facilities.

Preston House has been designed to meet and indeed surpass all current safety regulations and requirements. A state of the art sprinkler system, addressable fire alarm system allowing immediate identification of the source of any fire and swing free door closers feature throughout the building to enhance the safety of residents and staff. Wide corridors with fixed handrails aid less mobile and wheelchair bound residents and low surface temperature radiators create a safer environment for all.

From the underground car park residents and visitors have access directly into the basement of the building and can come and go without being exposed to the weather. Two lifts provide access to the ground and upper floors.

An attractive reception greets visitors with seating where residents can also relax and socialise with their friends and families. The ground floor lounges and dining areas have direct access to the beautifully laid out grounds where there are seating areas so that the garden may be appreciated at leisure.

Nestled in a semi rural setting but only one mile from the bustling centre of Glenrothes and the town’s bus station, Preston House is also well placed for the surrounding towns of Kirkcaldy and Leven. With regular outings to the shops and to shows at the likes of the nearby Rothes Halls in Glenrothes and other attractions in the Company’s minibus there is always plenty to do.

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Care Provided by Preston House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Tracy Sayle (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2009
    • Last Refurbishment: 2009
    • Number of floors: 3

Funding & Fees Guide for Preston House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,022 – £1,241
  • (these prices are only a guideline, please contact Preston House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Preston House is a purpose-built nursing home covering 3 floors and sitting on the outskirts of Glenrothes in Fife, with excellent access to regular bus services. Preston house has been designed with the aim of creating an enabling and engaging environment, that supports residents in day to day lives.


Preston House Reviews (43)

Total of 43, showing 21-40
9.8

Preston House has a Review Score of 9.8 (9.770) out of 10, based on 27 reviews in the last 2 years. Over all time Preston House has 43 reviews.

Overall Experience

  • 35
  • 7
  • 0
  • 1
  • 0

Date Published

43
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10
27
16

Review from Angie M (Daughter of Resident) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Preston House from another care home. Preston House are just amazing and care for my mum so beautifully. The staff actually show compassion and do their job so brilliantly. I don’t stay awake during the night worrying about my mum like I did in her previous care home. A very well-led
team from the home manager. Well done everyone.

Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from A F (Son of Resident) published on 19 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As of day one, staff are very welcoming to my mother and made her at ease. The home is excellent, clean and overall, perfect.

Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from Julie C (Daughter-in-law of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is looked after very well and the care home is very clean and comfortable. Cares really care about Mum she is happy here. Lots of activities going on and the care home do well decorating the public areas when events are on.

Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from Kenneth C (Son of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit the home regularly and find both the staff and environment to be consistently pleasant. My mother has been a resident since September 2022 and I have had no areas of concern.

Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from N M (Granddaughter of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran arrived at Preston House in February 2023 after spending 14 weeks in hospital after a heart attack. She had deteriorated a lot in that time. Within 6 weeks of arriving at Preston House, she was a different woman. The care and attention Gran receives from all the staff on her floor at Preston
House is amazing. The staff are all friendly and professional and make Gran feel special. Nothing is too much for them. Gran talks fondly and has a special relationship with many. I was wary placing Gran in the care of others but I am more than happy with the care she is receiving - physical and emotional care. Following a recent fall Gran ended up back in hospital and the care there was poor compared to Preston House. Now she is back home she is being cared for properly again. Her care is personal and they look after her medical needs as well as her personal needs. Gran is happy here which says it all for me. The staff encourage independence to allow her to still feel in control. Family are always welcomed.

Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from Hilary H (Daughter of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the manager of Preston House and her team highly enough for their care, professionalism and dedication to caring for their residents. They go above and beyond expectations making each resident feel special.
After many weeks in hospital, where my mother was in complete bed care, within
a day of being in Preston House Mum was sitting in a chair fully dressed. By the following day the in-house hairdresser had cut and styled her hair making her feel and look fantastic and by the next day she had her nails polished. The change in her appearance and feeling of well being was unbelievable.
Visitors are always made to feel welcome and like “one of the family”. Both Mum and our family were able to quickly build relationships with the care team leaving us content in the knowledge when we were not with Mum we knew she was in safe hands which is very important to us.
If you have a loved one in need of nursing care I would highly recommend Preston House.

Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from Stephen H (Son of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always felt confident my dad was being given the best of care. His room was always clean, tidy and organised. My dad was dressed in clean clothes and his hair and beard was maintained to the best of their ability (when Dad allowed it). He was a poor eater but the food offered was of good quality and
he was given regular hot drinks. The staff were amazing with him at end-of-life and I was overwhelmed by the genuine and sincere care given.

Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from Mary Izatt C (Daughter of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Her room is always clean and tidy. Staff are excellent and go above and beyond. Mother is well cared for. We found the manager/nursing and care staff very pleasant and caring and always keep us informed of any changes. Any concerns we are informed immediately. Mother seems very happy with her care
and I cannot thank the staff enough for all that they do for her.

Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from Ann M (Daughter of Resident) published on 29 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always pleasant and courteous. They are happy to answer my questions and keep me informed of dad's progress and condition. They call me immediately if there are any concerns or need permission for action. He seems very happy with his care and likes the staff.

Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from Sheila S (Wife of Resident) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the room clean, spacious and tidy. The staff could not do enough for both my husband and myself. They regularly phoned me to update me on my husband's condition.
We regret that my husband has to move from here as he likes the home and the staff. The move is purely for my convenience to make
it easier for me to visit. We can't praise the home and the staff enough.

Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from M V (Niece of Resident) published on 18 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing! Everyone is so kind and helpful and nothing is too much bother. My aunt has been made to feel very welcome and the standard of care provided is excellent. The rooms are immaculate and the beautiful gardens are the perfect place to sit and enjoy the sunshine. It is great to know
that there is regular activities planned to entertain residents and to keep them stimulated. I am very pleased with how quickly my aunt has felt at home here.

Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from K M (Daughter of Resident) published on 31 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff to be friendly and organised. The standard of care for my father was outstanding. The home is very clean dad always told me he was very well cared for and the communication between staff and myself was excellent, would highly recommend.

Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from P T (Daughter of Resident) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is well cared for and staff are amazing we as a family can't fault the care, staff make us feel so welcome and nothing is a bother to them. My mum is settled and happy there. The manager and her staff are so approachable and during lockdown did an excellent job of keeping COVID out.

Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from A W (Daughter-in-law of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most excellent care is given. Staff go out of their way to help and are really interested in the residents. This is the best care home I have ever experienced. I would highly recommend it to anyone worried about their loved ones entering care.

Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from M W (Son of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Preston House for over two years. The management and staff helped to allay any worries the family had regarding my mum moving in. I'm more than happy with her care, Preston House is always clean and there's a good feeling to the whole place.

Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from C M (Daughter of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention given to both residents and family is amazing. The team at Preston House are very supportive and nothing is too much trouble. We know that Mum is safe and looked after by people who really care.

Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.


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Review from C B (Daughter of Resident) published on 14 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been extremely well looked after since her entering Preston House. All the staff are very kind and pleasant. Good standards of cleanliness. We would recommend this care home to anyone.

Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and taking the time to leave a review.


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Review from L R (Stepdaughter of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy that my stepfather is using this care home (Preston House) whilst still being able to communicate with his dementia. He tells me he is very happy here. There was an incident regarding his dignity on one occasion. When confronting the senior staff and management, this was dealt with immediately
so therefore quickly resolved. I am happy enough with his care staff overall and if there are any issues regarding his welfare, I am contacted directly.

Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and taking the time to leave a review.


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Review from C E (Son of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been extremely well looked after while she has been here. This has made her adjustment to the care home much easier for her and the family alike. She is very happy here and her time is very well spent during the day, ensuring she is kept busy.

Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and taking the time to leave a review.


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Review from P H (Daughter of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very confident that my father is well cared for and well looked after. I am always kept informed of his well being and alerted of any issues. The staff are very caring and lovely even when situations might be challenging for them. It's not easy to have your loved ones in a care home but I'm happy
my mum and dad are well looked after in Preston House.

Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and taking the time to leave a review.


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Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for Preston House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.770 for Preston House is calculated as follows: ( (271 Excellents x 5) + (39 Goods x 4) + (4 Satisfactorys x 3) + (5 Poors x 2) + (3 Very Poors x 1) ) ÷ 322 Ratings = 4.77

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Preston House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 29 Aug 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Tracy

Tracy Sayle

Job Title: Service Manager

Joined: 2018

Tracy has been a Manager at Preston House since 2018 she has been a Manager in the care sector for the Elderly since 2008 , and also has a vast amount of experience in caring for elderly people. Tracy also holds a diploma in Social Services and Health care.