Foxton Court Care Home

Loansdean, Morpeth NE61 2BT
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9.6 78 Reviews
  • Foxton Court Care Home, Morpeth
At Foxton Court Care Home, located in the in the historic town of Morpeth, a team of experienced care professionals provide person-centred residential and residential dementia care to older people.

The welcoming home offers landscaped gardens, beautiful patio rooms and fantastic amenities for all residents to enjoy as well as a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends.

Committed to offering the best possible support, the team at Foxton Court takes the time to learn about each resident’s individual hobbies and interests. This allows them to design a lifestyle that is engaging and fulfilling, with something for every person to enjoy and look forward to.

Residents are also encouraged to take an active role in the Morpeth community, from building relationships with neighbours in local community groups and schools, to getting out and about in the local area.

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Care Provided by Foxton Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 77 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Joanne Bulford (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (77)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available on site.


Foxton Court Care Home Reviews (78)

Total of 78, showing 1-20
9.6

Foxton Court Care Home has a Review Score of 9.6 (9.569) out of 10, based on 17 reviews in the last 2 years. Over all time Foxton Court Care Home has 78 reviews.

Overall Experience

  • 60
  • 16
  • 1
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  • 0

Date Published

78
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Review from Val J (Daughter of Resident) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Sadly my mum was entered into end of life care last Tuesday and since then the level of care provided by all staff has been OUTSTANDING. The care was expertly given not only to my mum, but also to my sister and I, who were at her side over this very stressful and emotional time.
Day and night staff
treated my mum with the upmost respect at all times, ensuring that she was as comfortable as possible, contacting the relevant outside agencies whenever they were required. Housekeeping made readily a room for the comfort of my sister and I, providing toiletries and very fluffy towels and were constantly asking if we needed anything or could do anything for us.
The actions of the Foxton Court team, helped my sister and I to be able to cope with this unbelievably sad situation. A huge thank you to all.

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Review from E S (Daughter of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is fantastic. Over the past 5 years whole my mother has been resident here all aspects of her care has been brilliant. Cleanliness is of a high standard and the staff are always fantastic. I do think after researching lots of homes prior to my mother going into the home, this is the best
in the area.

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Review from D J (Daughter of Resident) published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot praise all the staff at Foxton Court high enough. They go over and above with care, support, kindness and friendship. It hasn't been the best start to the year with my dad, staff have been very kind and caring not only towards my father but to the whole family for which we will be forever grateful.

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Review from Susan T (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been a resident for just over one year, she has dementia, poor sight and mobility issues. All the staff treat all the residents with kindness and compassion. Mum is treated an an individual and all her care needs are met. He room is comfortable and she enjoys the food. I know she is in good
hands.

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Review from A R (Daughter of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in residence for a number of years now. Overall she seems to be happy with the care she gets as are her family. There have been many changes over the years with owners and staff. COVID was not good for anyone. All the staff take time to speak to her where they are carers, cleaners, cooks
and laundry ladies.

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Review from C S (Son of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has settled in nicely at the home. His needs are very well cared for. He is treated with respect by all the staff he had a recent fall and the following protocol was taken to hospital. It is comforting to know he is in a place of safety and caring.

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Review from B C (Daughter of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Foxton Court in March 2024, staff helped ease Mum into her new home, it's such a life change for her. The home is clean and welcoming, rooms are personalised for the individual. Staff are lovely to both Mum and visitors. We're included in tea/coffee breaks.
TV reception is sometimes
very poor in the rooms - signal is often lost.
Think homes are very pricey in general.

Reply from Clare Sheehan, Careline Advisor at Foxton Court Care Home

Thank you for taking the time to provide a review of Foxton Court. Reviews are important to us to understand what we do well and learn how we can deliver an even better service. We are glad to see that your mother has had such a positive experience, but we understand that a poor TV signal can be frustrating, so we have asked our Home Manager and Maintenance operator to look into this issue for you.


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Review from Catherine M (Daughter of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at Foxton Court. She has company and good food and feels safe and cared for. The facilities are spotless and although the staff are busy, it is quite easy to find a member of staff if I need to speak to someone. My mother sometimes has to wait some time if she needs staff assistance
but has no complaints. It is a great weight off my mind knowing she is in good hands.

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Review from L C (Daughter of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum spent time in Foxton Court Morpeth for respite care. I cannot speak highly enough of the care and support provided for Foxton Court. Our experience was extremely positive in respect of the facilities and standard of care. It was a difficult time for both Mum and me, we were venturing into new
territory. My stress levels and anxiety were through the roof, however, the staff at Foxton Court helped us both.
The staff was extremely supportive, kind, and compassionate. I felt confident that Mum was in the best place and was being cared for. The staff was friendly and attentive (Mum has multiple issues including sight loss, dysphasia, and poor mobility) she felt comfortable at home. The rooms are comfortable and well set out. The standard of cleanliness was excellent. I have no hesitation in recommending Foxton Court.

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Review from Carol A (Resident) assisted by family/friend published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came to live at Foxton Court following a stroke which left me with a paralysis to one side.
The staff have been very patient and caring in helping me come to terms with my disability.
The home is beautifully decorated and very clean, you can bring in your own pieces of furniture to make your room
seem home from home.
The food is good and there is lots of choice throughout the day.

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Review from Christine C (Respite Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have received continual loving care in every respect since I came. The staff are just amazingly compassionate and hard-working.
I was glad to have a commode in my room at night.

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Review from Carol M (Daughter of Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of this home is a positive one. My mother is well cared for here, and her needs, for the most part, are well met. The staff, in particular, are excellent. They are kind and considerate. They are gentle and very caring. She says so herself. They also interact well with relatives and have
time to talk. My mother seems calm and relaxed when I visit. I am pleased that they now have a good activity programme for residents, as that is so important! It is difficult for my mother to make relationships as she is blind, so in a way, she needs more individual care, which I know is difficult.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Foxton Court Care Home

Thank you for your review; we value all feedback, as this helps us to improve our service where required. We are looking at implementing more 1-1 well-being sessions for residents who would benefit from these sessions, and we have purchased some headphones so Mum can enjoy and participate in the group quiz.


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Review from T B (Daughter of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum has received during the three weeks she has been here has been absolutely first-class and outstanding. Mum's health has improved dramatically since being here, and it is fantastic to see her so settled and happy. I cannot recommend the staff enough; they are so caring, attentive, warm,
friendly and absolutely first-class. As a family, we would highly recommend Foxton Court Care Home - they are brilliant.

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Review from B W (Resident) assisted by family/friend published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything is good or excellent apart from the room. It is quite dark with a small window and a partly sloping roof. Overall, this makes it feel a little claustrophobic.

Reply from Clare Sheehan, TBC at Foxton Court Care Home

Thank you for your review regarding Foxton Court. Please note the gentleman in question has moved rooms and is waiting for a room to become available that he prefers.


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Review from L J (Daughter of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, our experience has been mainly positive. There have been a few times when we were not happy about something, but they were dealt with immediately. There have also been times (quite frequently) when there has been no afternoon tea served, and I do think the residents need this.
I have marked
activities as poor, as there have been very few activities to judge!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Foxton Court Care Home

Thank you for your positive review of Foxton Court and I am really pleased to note your comment that when there have been any issues raised, they have been addressed immediately, I will pass this message onto our staff team. The tea trolley should always be served both mornings and afternoons, every day, we hope to have continuity of times when we take the tea trolley to the residents, but it has been noted that on occasion the tea trolley has been delivered later than we would like and this has been addressed with the catering team, so we hope you will see the improvement the next time you come to visit. Whilst we continue our efforts to recruit to a Wellbeing Co-ordinator, the staff team are working together with residents to put together activities they enjoy, and some residents also make use of the minibus for weekly trips.


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Review from David R (Grandson of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, they are very patient and kind with my grandad and the family. He feels very comfortable and at home and has often referred to the home as a five star hotel. Food and activities are great, home is always clean and tidy.

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Review from P T (Daughter of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum stayed at Foxton Court for respite care as I had a hip replacement and could not care for her. Mum was happy and well looked after. The staff were brilliant and mum's room was kept clean and tidy. She especially enjoyed the church services which were held in the lounge. The staff were kind and throughtful.

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Review from L B (Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Foxton Court is a warm, welcoming home. All the staff are very friendly and caring, and nothing seems like too much trouble.

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Review from M B (Granddaughter of Resident) assisted by family/friend published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and friendly and nothing is too much bother and they can't do enough for you. I am enjoying the food and the choices are plentiful. My room is warm and cosy and I love my comfortable bed.

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Review from G P (Son of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad receives is generally good, he is well looked after. He reports that all the carers are good And treat him with respect.
The food he gets is good although he would prefer his main meal in the evening.

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Current Review Score: 9.6 (9.569)

Overview of Review Score

The Review Score of 9.6 (9.569) out of 10 for Foxton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.569 for Foxton Court Care Home is calculated as follows: ( (125 Excellents x 5) + (69 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 202 Ratings = 4.569

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foxton Court Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Joanne

Joanne Bulford

Job Title: Home Manager

“For me, kind care is making every moment count for Residents and their loved ones.”


As a dedicated healthcare professional, Joanne has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Joanne closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Foxton Court.


When asked what she enjoys most about her role, Joanne remarked:


“There’s nothing more rewarding than knowing that we are providing the best possible quality of life and care for Residents.”


In her spare time, Joanne enjoys keeping active with long walks in the countryside and going to the gym.


If you would like to find out more information about Foxton Court, Joanne has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01670 500610
W hc-one.co.uk
E foxtoncourt.manager@hc-one.co.uk


Frequently Asked Questions about Foxton Court Care Home

What types of Care is Foxton Court Care Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Foxton Court Care Home provide?

Palliative Care is an additional type of care provided.

How many Rooms does Foxton Court Care Home have?

There are 77 Single Rooms.

What are the Facilities & Services at Foxton Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Foxton Court Care Home to the centre of Morpeth?

0.7 mile(s) as the crow flies, distance by road may be significantly further.